HomeMy WebLinkAbout01-13-2024 Library Board (Special) Minutes COLUMBIA HEIGHTS PUBLIC LIBRARY
3939 Central Ave NE, Columbia Heights, MN 55421
BOARD OF TRUSTEES: MEETING MINUTES
Wednesday, January 13th, 2024
Approved
2/7/2024
ATTENDANCE INFORMATION FOR THE PUBLIC
Members of the public who wished to attend could do so in-person, by calling 1-312-626-6799 and entering meeting ID 429 831 7754 and passcode 039390, or by
Zoom at https://us02web.zoom.us/j/4298317754 at the scheduled meeting time. For questions, please call the library at 763-706-3690.
STRATEGIC PLANNING WORK SESSION
The meeting was called to order in the Library Community Room by Gerri Moeller at 11:11am.
Members physically present: Gerri Moeller; Rachelle Waldon; Melanie Magidow; Chris Polley; Carrie Mesrobian.
Members remotely present: N/A. Members absent: Justice Spriggs (Council Liaison). Also present: Renee Dougherty
(Library Director); Nick Olberding (Board Secretary). Public present: N/A.
1. Strategic Planning
a. Idea Generating Questions: The Board went around the room asking rapid-fire questions (without expecting
answers) to prime imaginations and inform subsequent discussion. Those able to be captured are as follows
(loosely sorted into the strategic direction categories):
COLLECTIONS (AND PROGRAMMING): What is the age of our library’s collection, and how does it compare to
other libraries? ▪What platforms is Kanopy is available on? ▪What is the average turnover of a collection?
▪What are the reasons to weed a collection? ▪Do we have statistics on student digital resource/e-book usage?
▪How can the Library promote more non-book materials and create engaging displays for them? ▪Has the
community voiced any objections to the Library or its collections; do we need any policies in place to address
them? ▪How to get people to associate the Library with ideas, not only books? ▪Could we have Conversation
Circles for everyone? ▪Have we done or could we do Books n’ Brews events? ▪Could we have a Library of
Things collection? ▪Could we host movie nights? ▪Could we do yoga sessions…goat yoga? ▪How much time
and work does it take to create a display from scratch? ▪Literary cosplay events (Jane Austen night, Great
Gatsby, etc)?
COMMUNICATIONS (AND DEMOGRAPHICS): Translation options, or bilingual staff/volunteers available?
▪Patron preferences of communication/updates, website, Facebook, Instagram, etc? ▪What demographic
groups are missing from feedback and community survey results? ▪How to optimize communication methods
(email/social media)? ▪Does staff have time for more social media platforms and online promotion; does it
require mostly manual work or use automation? ▪What demographic shifts are occurring in the community,
and how do they effect the Library? ▪Which social media platforms are the most prevalent in Columbia
Heights? ▪Are there categories/classifications of patrons studied in the library schools—mainly from a
marketing perspective? ▪What differences are there in our community compared to other cities in Anoka
County and the wider metro?
OUTREACH (AND PARTNERS): How to attract the growing non-English-speaking population? ▪Could school
outreach go beyond ECFE and family education events? ▪Are there any current or historic barriers between
the Library Board, Staff, Council, City, Friends, Foundation? ▪What do we know about library non-users/non-
members? ▪What percent of residents are not library users; why; how do we reach them? ▪What partnerships
has the Library had in the past, what presently, and which should we pursue in the future; who/what have we
never partnered with, and what promotions and events could they facilitate? ▪What can help grow stronger
connections to the Library with the different youth age groups (toddlers, elementary age, tweens, teens)?
▪What kind of collaboration or partner events/initiates could be created with the CHPD? ▪Are there
partnerships we can create with social workers and other health and wellness organizations? ▪Are there
creative ways other libraries have increased membership that we could utilize? ▪Do patrons fall into
distinguishable groups? ▪Are the Friends of the Library invited to Board meetings? ▪What organizations do we
partner with?
SPACE (AND SAFETY): Could the Juvenile and YA areas have more dedicated seating and socializing space?
▪How can we utilize the vacant lot behind the building in a way that enhances the Library or fits its
vision/mission? ▪What are the most concerning safety issues for staff and patrons? ▪How do we create a
more inviting environment? ▪Are there guidelines or plans for specific threats and situations (eg, gun
violence, bomb threats, weather)? ▪Do we have enough custodial staff? ▪Should we provide Open Access
(24/7 unsupervised library use)?
MISCELLANEOUS: What is the Library’s role in workforce development in 2024? ▪What increase in workload,
visitors, circulation, communications can the current staffing level handle? ▪How can Library facilitate and
enhance social and emotional learning and development? ▪What is the scope of the Library’s role in the
community—our perspective vs. the community’s view? ▪Not counting our City Council Liaison, how much of
a priority is the Library to the Council? ▪Does the staff position “Library Page” still make sense? ▪What will be
the role of artificial intelligence at the Library? ▪Should taxes be our primary funding source, or should we
generate additional revenue? ▪Does Columbia Heights have any type of literacy coalition unaffiliated with the
schools (generally a non-profit or community group)? ▪Should city residents automatically get a library card?
▪How are libraries unique as a public service? ▪Is there a synergy between CH Library and the little free
libraries? ▪What tasks cannot be automated?
b. Strategic Directions:
COLLECTIONS – Increase awareness, promote availability, and boost use of library resources
Increase the appeal of physical collections:
o Merchandising strategies on shelves/displays; increase number of face-out books
o Simplified displays
o Weeding unattractive, outdated, worn materials
o Other types of collections? Art? Interactive Displays?
Boost circulation of physical and digital materials
o Expanded SORA access from Columbia Academy and the High School to all schools and
students in the CHPS district
o Increase number of library card holders
o Acquire e-purchasing power?
Raise awareness of Kanopy
COMMUNICATIONS – show and tell how great the city library is can improve your life
Revitalize the Library website
Coordinate and use the expertise of city communications staff
Patron survey
o Whiteboard questions in the library
Consistent look and feel across platforms
o Integration with social media
Photographs – events, people, displays
Videos
Value; connection; mapping the patron’s journey; brand loyalty; word of mouth
OUTREACH – who is our community and how can the library be useful?
Increase number of open house events
o English Language Learner events for CHPS elementary schools
Re-establish partnership with Adult Basic Education (ABE)
o Class visits from librarians
o Tours/open house event
o Programs related to MN Driver’s License for All
Continue librarian visits to Early Childhood and Family Education (ECFE) classes
Partnerships; expanding events/types; demographic data; identify non-users ; passive programs
SPACE – ensure that the building is welcoming, safe, comfortable, and accessible to all
Address concerns about safety
o Staff de-escalation training
Address cleaning issues and custodial staff shortages
Planning and budgeting for systems repair and replacement (HVAC system, door access/card
readers, building security)
Early literacy play and learning space
Parking lot
Seating areas; furniture; space evaluation; feedback forms; capturing metrics
c. From the Floor:
Need more microphones connected to the Community Room A/V System (for Zoom)
Discuss a “big picture” idea at each future Library Board Meeting?
Publish the occasional “What is the Board reading” posts to social media?
Quarterly Library Board representation at City Council meetings?
There being no further business, the meeting was adjourned at 12:51 pm.
Respectfully submitted,
Nicholas P. Olberding
Recording Secretary, CHPL Board of Trustees