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Home My WebLink About2021-3063City of Columbia Heights Cartegraph Software and Services Contract PA#: PA-3890 Date: 12/18/2020 Cartegraph Systems LLC 3600 Digital Drive Dubuque, IA 52003 cartegraph.com 800 688.2656 563 556.8120 Fax 563 556.8149 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D Contract # 2021-3063 City of Columbia Heights, MN | 12/18/2020 Purchase Agreement Cartegraph is pleased to present this Purchase Agreement for the implementation of world class technology solutions. This Purchase Agreement is made and entered into between City of Columbia Heights (hereinafter referred to as Customer) and Cartegraph Systems LLC (hereinafter referred to as Cartegraph). In the case that any terms or conditions provided in the Cartegraph Solutions Agreement different from, are provided in more detail by, or are made irrelevant by the terms and conditions provided in this Purchase Agreement, the terms in this Purchase Agreement shall control. For all terms and conditions not addressed by this Purchase Agreement, the Cartegraph Solutions Agreement shall control. CUSTOMER ADDRESS:LICENSEE ADDRESS: City of Columbia Heights City of Columbia Heights 637 38th Avenue NE 637 38th Avenue NE Columbia Heights, MN Columbia Heights, MN 55421 55421 Investment Summary The addendums attached here to include: Addendum A - Support Services Page 2 of 7 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D City of Columbia Heights, MN | 12/18/2020 Product Year 1 Year 2 Year 3 OMS for Navigator Quantity 1.00 1.00 1.00 Price USD 2,751.85 USD 2,751.85 USD 2,751.85 Pavement Asset Quantity 1.00 1.00 1.00 Price USD 0.00 USD 0.00 USD 0.00 OMS User Quantity 2.00 2.00 2.00 Price USD 0.00 USD 0.00 USD 0.00 TOTAL:USD 2,751.85 USD 2,751.85 USD 2,751.85 NOTES: •The pricing listed above does not include applicable sales tax. •The Cartegraph OMS pricing listed above does not include Esri ArcGIS licenses. •Hosting includes 250GB of available file storage. If additional storage is required, the Organization can purchase in 1TB increments. •Contract term dates •11/25/2020 - 11/24/2023 Page 3 of 7 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D City of Columbia Heights, MN | 12/18/2020 -Payment Terms and Conditions In consideration for the Solutions and Services provided by Cartegraph to Customer, Customer agrees to pay Cartegraph the Fees in U.S. Dollars as described below: - I. DELIVERY Customer shall be provided with the ability to access and use the Solutions upon execution of this Purchase Agreement. If applicable, Services will be scheduled and delivered upon your acceptance of this Purchase Agreement, which will be considered as your notification to proceed. - II. SERVICES SCHEDULING Customer agrees to work with Cartegraph to schedule Services in a timely manner. All undelivered Services shall expire 365 days from the signing of this Purchase Agreement. - III. SOLUTIONS INVOICING The fee for solutions will be due in annual installments 15 days prior to the anniversary of the initial term as follows: 1.$2,751.85 due upon execution of the Purchase Agreement. 2.$2,751.85 due 15 days prior to 1st year anniversary of term star t date. 3.$2,751.85 due 15 days prior to 2nd year anniversary of term start date. - IV. PAYMENT TERMS All payments are due Net 30 days from start date of invoice. Page 4 of 7 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D City of Columbia Heights, MN | 12/18/2020 Cartegraph Systems LLC Addendum A - Support Services Cartegraph Suppor t and Training Services – Scope of Work The Suppor t Services listed in the Investment Summary of the Purchase Agreement are specific Cartegraph Services which will be delivered to the Customer based on the descriptions below and on the terms and conditions and subject to the limitations set forth in this Addendum A, the applicable Purchase Agreement, and the Car tegraph Solutions Agreement. Cartegraph will coordinate with the Customer on service delivery expectations and timeframes. As part of Customer’s subscription to access and use of the Cartegraph Solutions, Customer will receive: 1. Support Services a. Campus – www.campus.cartegraph.com Our User Assistance area is a convenient and easily-shareable resource designed to help you and your co- workers better understand the functions and capabilities of your Cartegraph Solutions. Instantly access user tips, step-by-step instructions, videos, and more. b. Dedicated, Unlimited, Toll-free Phone Support - 877.647.3050 and Live Chat When questions need answers and difficulties arise, count on our industry-leading Support team to provide the guidance and assistance you need. Reach us as often as you need Monday-Friday, 7:00 am-7:00 pm CT. Live Chat is available within the product or through Campus. c. Support via Case Submittal or Email If a phone call or live chat is not your best option, you can always request support via our online case submittal form available in Campus or via email. Email support is available at support@cartegraph.com. 2. Training & Education Services a. Convenient Online Resources: All the information you need, one click away. Take advantage of online training opportunities, tutorial videos, upcoming event information, and more. b. Customer Led User Groups : Meet and network with similar Cartegraph users in your region. Customer led User Groups allow you to find out what other organizations are doing to get more from their Cartegraph solutions and services. 3. Releases & Upgrades a. New Releases: Cartegraph is continuously innovating and enhancing the Cartegraph OMS collection of products. As a customer with an active subscription, you will receive each new release of the software. i. Cloud-hosted customers: Your cloud-hosted site will be upgraded by our Cartegraph System Consultants after the release is available. ii. On-premise customers: For your on-premises installation, our Technical Consultants will work with your organization’s IT staff to deliver the latest software release. Software will be made available after installation to the Cartegraph cloud-hosted customers. b. Service Packs: A Service Pack consists of lower-severity bug fixes and/or small platform updates. i. If required, cloud-hosted sites will receive Service Packs as needed. These Service Packs are installed by the Cartegraph System Consultants. Page 6 of 7 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D City of Columbia Heights, MN | 12/18/2020 ii. On-premises customers that contacted Cartegraph Technical Support about an issue that is resolved with the Service Pack, will be provided the service pack for installation. These on-premises customers can then schedule a time to install the Service Pack with our Technical Support team c. Hot Fixes: If an issue is determined to be a defect and falls outside the standard release cycle, Cartegraph will issue a hot fix and provide application specialists with detailed levels of product knowledge to work with you in achieving a timely and effective resolution Cartegraph will provide the Support Services only to Customer, provided that Cartegraph reserves the right to contact any third party as necessary to facilitate the delivery of Support Services or other services relating to the Solutions. Said support applies only to the most current version of the product and the previous version in succession. All Support Services are dependent upon the use by Customer of the Solutions in accordance with Cartegraph’s documentation and specifications. Cartegraph is under no obligation to modify the Solutions so that the modified Solutions would depart from Cartegraph’s published documentation and specifications for such Solutions. Page 7 of 7 DocuSign Envelope ID: FF8ED16A-1BAF-417D-A786-1C8539A4507D