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0ONSOLVE™
ORDER FORM
This Order Form ("Order Form") documents the purchase of Subscription Services and other Services being purchased
by the customer listed below ("Customer") from OnSolve, LLC, a Delaware limited liability company located at 6240
Avalon Blvd., Alpharetta, GA 30009 ("OnSolve"), and is entered into as of the date the Customer signs below (the
"Effective Date").
Initial Term: Commencing on the Effective Date and continuing through December 31, 2021
Renewal Term: One (1) Year(s)
If the Order Form is renewed, the first Renewal Term shall commence as of Janua!!f. 11 2022
Customer Information Customer Name: City of Columbia Heights
Street Address: 590 40th Ave. NE
City, State, Zip, Country: Columbia Heights, MN 55421
Business Contact: Name: Kelli Bourgeois
Title: City Manager
Phone: 763-706-3609
Email: kbourgeois@columbiaheightsmn.gov
Primary Contact Name: Ben Sandell
Note: this contact will be setup in the Services an Administrator. Title: Communications Coordinator
D Check if Primary Contact is the Phone: 763-706-3615
same as the business contact Email: bsandell@columbiaheightsmn.gov
Billing Contact Name:
Purchase Order Required Title:
0Yes D No Street Address:
City, State, Zip, Country:
Phone:
Email:
GSA# GS35F0253W
Tax Exemption ID:
Subscription Service I
Item/Description Quantity Annual Price Initial Term Initial Term Total
CodeRED Subscription Service -GSA Contract Item 1 $5,800.00 See Initial $5,800.00 Term Above
Commercially Available Data -GSA Contract Item 1 Included See Initial Included Term Above
Annual OnSolve assisted import for Customer data -GSA 1 Included See Initial Included Contract Item Term Above
Foreign Message Translation -GSA Contract Item 3 See Initial Included Included Term Above Additional languages will be billed at $250.00 per language per year. languages
Annual Subtotal $5,800.00
Order Form Grand Total due on or before 111/2021 $5,800.00
All amounts are stated in United States Dollars unless specifically indicated otherwise
Service Description
CONFIDENTIAL Dou ?n?n na '1 i:;.
Contract # 2020-3050
•GIS (Target Contacts by Geographic Location): Cl!l£ of Columbia Heights, MN (the "Notification Area"}•Annual Subscription Fee includes Unllmlted Message Units per year for Emergency Alerts sent via phone .Emergency means immediate threat to life and/or property.•Alert Subscription Fee includes the following number of Message Units for non-Emergency Alerts sent viaphone:
0 During the Initial Term, the Subscription Fee includes 20,810 Message Units for the Alerts sent via phone. Unused Message Units do not carry over.
0 Commencing on the 1/1/2022, Message Units will be re-set to 18,500 Message Units per year. Unused Message Units do not carry over year to year. •Annual Subscription Fee includes unlimited Alerts sent via email, §M§ Text, or the CodeRED Mobile Alert App .•Use that exceeds the included Message Units will be billed at� per Message Unit in blocks of 1,850Message Units.Unlimited Emergency •§ml Message Units for testing. Message Units used for testing are deducted from Customer's Message Units .
System Minutes -Customer may request reimbursement of testing Message Units with notice to OnSolve within sixty (60) days
Non-Emergency System from testing. OnSolve has the final right, with reasonable discretion, to determine whether the Message Unitsqualify for testinQMinutes-•"Message Unit" or "System Minute" means sixty (60) seconds or less of connected call time in the Service .Unlimited SMS Texts Call time will be deducted in six (6) second increments. As an example, a call connected for ninety (90)seconds shall be equal to two (2) Message Units•"SMS Text" means SMS messages that are 140 characters in length. SMS messages over 140 characters in length are separated into multiple texts•Message Units used will be deducted from Customer's Non-Emergency Message Units unless Customerdesignates the Alert as an Emergency in the Service. OnSolve has the final right, with reasonable discretion,to determine whether the Messaae Units aualifv as an Emeraencv•Data/Record Management•Notification Services/System Setup•Standard mapping layers•Standard Geocoding•Software Updates•System Wide Kick Off Call•Universal Callback Number FeatureOther Terms (it app1,cab1e1
If applicable, OnSolve agrees that it will, upon termination of the Service and Customer's request, provided all Fees are paid in full, transmit in OnSolve's standard format any Community Alert Enrollment data received on or after the Effective Date and all Contact Group Enrollment data, one (1) time, to Customer at no charge.
All Services being purchased by Customer in this Order Form shall be exclusively governed under the OnSolve standard
terms and conditions set forth at the following URL: https://www.onsolve.com/wp-content/uploads/2020/10/Terms-andConditions-Govemment.pdf (the "Terms"), unless Customer and OnSolve have entered into a signed, written agreement
that supersedes the Terms.
In the event of a conflict between the Terms and this Order Form, the terms of this Order Form shall control.
Customer Name· .::..:..:::i:.;::•::::·;:::�=k.i=m.:.:b:.:.i=.a..:.H:.::e:.:.I ::::a;h�ts=:.i...:.::M.:.:.i:.:.n:.:.ne::.:s::.:o::.:t::a
Signed by: 611 bhw�isJ (i� �
Kelli Bourgeois, City Manager Printed Name: _________ _
Title: city Manager ---------------
Date: ___ 1_1_1_10_1_2_0_20_1_2 _: 2_4_P_M_CST
CONFIDENTIAL Dou ?n?n no 1 c;