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HomeMy WebLinkAbout2014-2548S TPO/NT- SIece 1983 sysmms coRPORA7)oN "Excellence is Our Standard, Customer Service is Our Passion "' Public Safety Building REVISED PROPOSAL #: MN2013110115 24 Month TSA - Technical Support Agreement Submitted By: SCOTT K. HOFFMANN 11/19/2013 This Technical Support Agreement (TSA) is meant to provide the City of Columbia Heights with preventative support measures as well as energy and system consultation related to the Delta Controls Building Management System. CALIFORNIA • ROCKY MOUNTAIN REGION • MINNESOTA 8167 SouthPark Circle • Littleton, CO • 80120 • 303.733.2300 phone - 303.733.2333 fax www.setpointsystems.com Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 Table of Contents PROPOSALAPPROVAL PAGE ............................................................................. ............................... 4 PHONE and ON -LINE SERVICES ...................................................................... ............................... 5 Phoneand /or VPNService ................................................................................. ..............................5 SystemConsultation ........................................................................................... ..............................5 On -Line Documentation .................................................................................... ............................... 5 On -Line Equipment ........................................................................................... ............................... 5 VPNService ..................................................................................................... ............................... 5 ON -SITE SERVICE & TECHNICAL SUPPORT ................................................. ............................... 6 On -Site Documentation ..................................................................................... ............................... 6 SoftwareProtection .......................................................................................... ............................... 6 SystemPerformance Reviews ............................................................................ ............................... 6 Software /Firmware Revisions ........................................................................... ............................... 6 OperatorTraining ............................................................................................ ............................... 6 Agreement Coverage Reviews ............................................................................ ..............................7 CONTRACTTERMS .......................................................................................... ............................... 8 ContractTerm and Coverage ............................................................................ ............................... 8 ServiceRates .................................................................................................... ............................... 9 PaymentTerms ................................................................................................. ............................... 9 ContractRenewal Terms ................................................................................... ............................... 9 ATTACHMENT "A "- Equipment List Covered Shown Below ................................. .............................10 BMSNetwork Diagram: .................................................................................................................... 10 ATTACHMENT `B "- Technical Support Tasks ....................................................... .............................11 SoftwareSupport Tasks ...................................................................................... ............................... 11 Program Verification and Fine Tuning: ......................................................................................... 11 HardwareSupport Tasks ..................................................................................... ............................... 12 Hardware Validation and Inspections: ........................................................................................... 12 ATTACHMENT "C "- IT Technical Support Tasks ................................................. ............................... 15 ITSupport Tasks ................................................................................................ ............................... 15 Page 2 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 TERMS and CONDITIONS .................................................... ............................... 1.0 GENERAL PROVISIONS ..................................... ............................... 2.0 TERMS OF PAYMENT ......................................... ............................... 3.0 TERMINATION .................................................... ............................... 4.0 LIMITATION OF LIABILITY AND WARRANTY .. ............................... . 5.0 MISCELLANEOUS .............................................. ............................... Page 3 of 18 16 16 16 16 17 18 Setpoint Systems Corporation TSA —Technical Support Agreement Proposal #: MN2013110115 PROPOSAL APPROVAL PACE NUMBER: MN2013110115 DATE: November 19, 2013 TSA 2Z4 SUBMITTED TO: City of Columbia Heights, Public Safety Building – Kevin Hansen, Director of Public Works PROJECT: TSA – Setpoint Systems BMS – City of Columbia Heights with facilities located at -63-�L-- 3 8!li Ave.; NE; Columbia Heights, MN 55421 825 41st Ave., PROPOSAL: See Contract Term and Coveraee NET PRICE: REMARKS: Setpoint Systems Corporation will provide the services listed in accordance with the attached TECHNICAL SUPPORT AGREEMENT, which includes: • System Hardware Firmware and Software Services_ • Attachment A - Equipment List • Attachment B - Technical Support Tasks • Attachment C – IT Technical Support Tasks • Terms and Conditions PROPOSAL ACCEPTED BY: l�l �. Signature Printed Name Dat SUBMITTED BY: - i • f ♦ t • , Development APPROVED BY: / v vk" A — Service Manager ( 2_--2,__--j3 Date Page 4 of 18 •L Term Total Cost Monthly Payments Due Monthly Payments 12 -01 -13 to 11 -30 -14 $3,132.00 S261.00 Due on the 15th of each Month 12 -01 -14 to $1 $163.00 11 -30 -15 >956.U0 TOTAL $5,088.00 REMARKS: Setpoint Systems Corporation will provide the services listed in accordance with the attached TECHNICAL SUPPORT AGREEMENT, which includes: • System Hardware Firmware and Software Services_ • Attachment A - Equipment List • Attachment B - Technical Support Tasks • Attachment C – IT Technical Support Tasks • Terms and Conditions PROPOSAL ACCEPTED BY: l�l �. Signature Printed Name Dat SUBMITTED BY: - i • f ♦ t • , Development APPROVED BY: / v vk" A — Service Manager ( 2_--2,__--j3 Date Page 4 of 18 •L Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 Technical Support Agreement SYSTEM HARDWARE, FIRMWARE AND SOFTWARE SUPPORT Setpoint Systems Corporation (SSC) will provide the services listed herein on the Building Automation System (BAS) described in the attached list of Maintained Hardware, Firmware and Software by a factory trained service representative. PHONE and ON -LINE SERVICES Phone and /or VPN Service Setpoint Systems Corporation will respond via Phone and/or VPN within ONE (1) hour after initial notification by an authorized representative of the City of Columbia Heights facilities operations team. If the Setpoint Systems Corporation Technician determines a site visit is required to complete diagnostics or to snake corrections, Setpoint Systems Corporation will be on -site within FOUR (4) hours of determination. Service calls are subject to the labor rates described herein — See Service Rates. System Consultation Setpoint Systems Corporation will provide basic telephone consultation to a City of Columbia Heights representative regarding basic system hardware and software operation and basic database changes. Emergency calls of other Setpoint Systems Corporation contract customers may take priority over remote VPN and/or phone consultations as determined by a Setpoint Systems Corporation representative. On -Line Documentation Setpoint Systems Corporation will document each on -line service call and furnish to a City of Columbia Heights representative a copy showing time, date, operator, and a brief description of the activity along with recommendations (if any). On -Line Equipment Setpoint Systems Corporation will offer on -line (VPN) service, provided City of Columbia Heights has purchased ORCAweb and has completed and authorized Setpoint Systems Corporation with their VPN access information. See Contract Tenn Options for details. VPN Service City of Columbia Heights shall maintain and be responsible for the cost of any VPN requirements connected to and/or required to maintain and troubleshoot the Setpoint Systems Building Automation System (BAS). Page 5 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 ON -SITE SERVICE & TECHNICAL SUPPORT Technical support shall be performed in accordance with a program of standardized routines. Components suspected of being faulty may be repaired or replaced at Setpoint Systems Corporations' option to restore system integrity. City of Columbia Heights qualifies at a .50 multiplier for all Delta components. On -Site Documentation Setpoint Systems Corporation will document each on -site service call and/or TSA visit and furnish to a City of Columbia Heights representative, a copy showing time, date, operator, and a brief description of the activity along with recommendations (if any). Software Protection Setpoint Systems Corporation will back up the system's database, including the host and each field computer on a regular basis. In the event of memory loss on any of the servers /computers (Operator Workstation - OWS), Setpoint Systems Corporation will reload the affected databases froin the current backup copy. System Performance Reviews In addition to performing the Technical Support Agreement (TSA) tasks described herein, a Setpoint Service Corporation Account Representative will be available for system consultation, energy management recommendations; system upgrades strategies, performance reviews, and other DDC system and TSA advice. This review is for the purpose of keeping the customer informed on how to maximize the performance of their BAS system and receive the maximum benefit from their Technical Support Agreement. Software /Firmware Revisions Setpoint Systems Corporation will inform a City of Columbia Heights representative of all applicable software /firmware revisions to the system within its functional capabilities. Software /firmware upgrades required to upgrade the system will be installed and tested, if deemed necessary by Setpoint Systems Corporation and City of Columbia Heights. Setpoint Systems Corporation will, when necessary and approved, upgrade firmware /software at preferred discount rates during the Service Agreement period. New versions of firmware /software will be offered at preferred discount rates. Operator Training Setpoint Systems Corporation's training program includes on -site and in- house training as defined below: Unlimited FREE training to be available at Setpoint Systems Minnesota office located at 1831 East 121'r Street, Burnsville, MN 55337 or at our corporate office located at 8167SouthPark Circle; Littleton, CO 80120. The classes will be hands -on, two -day classes taught by factory - trained instructors. Class material and lunch will be provided. Page 6 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 To achieve your desired level of operator competency, a City of Columbia Heights representative may schedule as many people as necessary for training at the Setpoint Systems Corporate office at no additional costs. Additional and/or onsite training can be provided per RFQ. SETPOINT SYSTEMS TRAINING SCHEUDLE: http://setpointsystems.com/classcalendar.aWx Agreement Coverage Reviews The Technical Support Agreement performance will be reviewed with a City of Columbia Heights representative at least bi- annually. The review will include a summary of the past six month's activity under the contract and an evaluation of the coverage required to meet City of Columbia Heights needs. Suggestions for a change in coverage or other improvements will be discussed. Page 7 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 CONTRACT TERMS Contract Term and Coverage YEAR 1 (Dec. 01, 2013 to Nov. 30, 2014): Contract Tenn. 12 Months Schedule Description of Service Monthly Quarterly Semi- Annually Scheduled TSA visit# Every Other X Emergency Service* *As Needed TSA Contract Review I x Phone and /or VPN Service ** * *As Needed On -Site Trainin * ** * * *As Needed NOTE: #Includes 6 annual visits at 4 hours per visit. *Emergency Service hours are subject to the "Service Rates" listed below. * *VPN/Phone service hours are subject to the "Service Rates" listed below. * * *Onsite training is available on an RFQ basis. YEAR 2 (Dec. 01, 2014 to Nov 30, 2015): City of Columbia Heights Contract Term: 12 Months Schedule Description of Service Mon thl uarterl y Semi- Annually Scheduled TSA visit" X Emergency Service* *As Needed TSA Contract Review X Phone and /or VPN Service ** * *As Needed On -Site Training*** * * *As Needed NOTE: #Includes 4 annual visits at 4 hours per visit. *Emergency Service hours are subject to the "Service Rates" listed below. * *VPN /Phone service hours are subject to the 'Service Rates" listed below. * * *Onsite training is available on an RFQ basis. TOTAL MONTHLY COST -- S 163.00 Page 8 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 Service Rates Payment Terms Contract Renewal Terms This contract shall be in effect for TWO (2) years commencing on DECEMBER 01, 2013 and expiring on NOVEMBER 30, 2015. This Technical Support Agreement will automatically renew on DECEMBER O1, 2015 at the current monthly rate plus a scheduled increase of 5.000 %. Setpoint Systems Corporation will provide City of Columbia Heights with a 30 day written notice of any proposed changes greater than the scheduled increase. This agreement does not include new equipment that may be added during the term of the TSA agreement. New equipment may be added at an additional agreed upon cost. Page 9 of 18 Term Total Cost Monthly Payments Due Monthly Pa ments 12 -01 -13 to $3,132.00 $261.00 11 -30 -14 Due on the 15th of each Month 12 -01 -14 to $1,956.00 $163.00 11 -30 -15 TOTAL $5,088.00 Contract Renewal Terms This contract shall be in effect for TWO (2) years commencing on DECEMBER 01, 2013 and expiring on NOVEMBER 30, 2015. This Technical Support Agreement will automatically renew on DECEMBER O1, 2015 at the current monthly rate plus a scheduled increase of 5.000 %. Setpoint Systems Corporation will provide City of Columbia Heights with a 30 day written notice of any proposed changes greater than the scheduled increase. This agreement does not include new equipment that may be added during the term of the TSA agreement. New equipment may be added at an additional agreed upon cost. Page 9 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 ATTACHMENT "A "- Equipment List Covered Shown Below BMS Network Diagram: Existing Controls Drawings to be provided to Setpoint Systems from City of Columbia Heights. Page 10 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 ATTACHMENT "B "- Technical Support Tasks Software Support Tasks Program Verification and Fine Tuning: Rotating schedule of sample checks of programs: Control Loops: ■ Review setpoints ■ Review database setup ■ Interview end -user comfort and operations ■ Tune control loops, as required Trend Logs: ■ Review database setup and reporting ■ Verify system scanners ■ View trend logs: single, multiple point displays Alarms: ■ Review alarm reports ■ Review database setup and reporting ■ Review alarm messaging ■ Review alarm priorities Scheduling: ■ Interview end -user for proper start/stop times ■ Review databases Page 11 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 Hardware Support Tasks Hardware Validation and Inspections: Rotating Schedule of Sample Tasks: General- Visual Inspections: ■ Check all panels • Check for panel drawings • Check all panel terminations • Check all connectors: Power, PC, Printer, RS485, ModBus, etc. • Check for tagging • Check indication lights operational: • Power "on" switch light • CPU control light • Scan rate light • VDC power light • Log in light • Output indication light • Input indication light • HOA switches in "Auto' position Terminal Operations: Review On -Site Logbook: • Program Changes • Setpoint Changes • System database backups Page 12 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal M MN2013110115 Perform System Diagnostics: ■ Problems ■ Successes ■ Check and Test PC: ■ Clean screen(s) ■ Visual display is clear ■ Cable connections ■ Operating System diagnostics ■ Perform System Diagnostic Testing ■ Print system reports ■ Report all errors and recommendations ■ Report all errors and recommendations ■ Backup database and provide back -up media System End -to -End Integrity Tests: Rotating schedule of sample point checks: Digital Inputs: ■ Check operations ■ Check calibration and re- calibrate, if required ■ Check database for setup Page 13 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 Analog Inputs: ■ Check operations ■ Check calibration and re- calibrate, if required ■ Check database for setup Digital Outputs: ■ Check operations by point commanding ■ Check calibration and re- calibrate, if required ■ Check database for setup Analog Outputs: Check operations by stroking device via point commanding ■ Check stroke and seating and re- calibrate, if required ■ Check database for setup Pulse Points: • Check operations ■ Check calibration and re- calibrate, if required ■ Check database for setup Page 14 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 ATTACHMENT "C "- IT Technical Support Tasks IT Support Tasks Maintenance: Removal of Thermal dust/ debris ■ Clean and reset circuit boards ■ Power Surge /UPS equipment check ■ Virus Check ■ Hard Disk Space Verification ■ Hardware and Software Inventory ■ Hardware Diagnostics Updates: 0 OS Service Pack Verification/Installation ■ Controls Software Updates ■ Virus Definition Update Verification Performance: ■ PC Performance Optimization ■ Server Performance Optimization ■ OS Startup Optimization ■ Network Performance Optimization Log Book: ■ Check log book and address logged items Page 15 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 TERMS and CONDITIONS I 1.0 GENERAL PROVISIONS 1.1 Normal working hours are defined as 7:30 A.M. to 4:30 P.M. Monday through Friday inclusive, excluding Holidays. 1.2 Throughout the term of this agreement, CUSTOMER shall maintain site conditions within the common environmental range of all system devices, as specified in the specifications. Setpoint Systems Corporation (SSC) reserves the right to terminate or refuse service when, in it's opinion, conditions at the site installation represent a health or safety hazard. 1.3 Client shall provide reasonable means of access to the equipment being serviced. SSC shall not be responsible for any removal, replacement or refinishing of the building structure, if required to gain access to equipment. SSC shall be permitted to control and/or operate all equipment necessary to perform the services herein described as arranged with the Client's representative. Client shall make available, if requested for safety reasons, an authorized representative on the premises during SSC's performance of service. 1.4 SSC shall warrant all new materials provided under this contract for one (1) year from date of installation. 1.5 This agreement, when accepted in writing by the Client and SSC, shall constitute the entire agreement between the two parties. 1.6 All SSC materials, tools, documentation and test equipment used on the job site shall remain exclusive property of SSC. SSC shall have use of common building tools such as ladders, etc. 2.0 TERMS OF PAYMENT 2.1 For services not covered herein and performed by SSC upon Client's request, Client agrees to pay SSC in accordance with SSC's then prevailing rates and terms. 2.2 This agreement may be adjusted on any Agreement anniversary date for changes in labor and/or material charges, and items or equipment covered by mutual agreement of both parties. 2.3 Client agrees to pay applicable sales, use or like taxes in addition to the amounts set forth above that SSC is required to collect or that are later imposed on SSC in connection with this agreement unless Client provides valid evidence of exemption from such tax. 2.4 SSC reserves the right to withhold without liability, with prior written notice, any service called for if payments due SSC (whether under this agreement or other contract) are not made in accordance with these terms. 3.0 TERMINATION 3.1 If either party fails to perform or observe any covenant or obligation under this agreement, and such failure continues for a period of thirty (30) days after written notice thereof, the other party shall have the right to terminate this agreement. Page 16 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 3.2 SSC shall have the right to terminate this agreement if. Client attempts to assign this agreement without the written consent of SSC or transfer any of its rights, proceedings, voluntary or involuntary by or against Client, or in the event or appointment, with or without Client's consent, of a receiver for the benefit of creditors; or if a Client fails to make any payment required under the agreement within thirty (30) days after the same shall become due and payable. 3.3 In the event of termination, all payments invoiced but not paid by the Client shall become immediately due and payable. Charges for all other work performed for which Client has not been invoiced shall immediately become due and payable to SSC upon request by Client of an invoice. 4.0 LIMITATION OF LIABILITY AND WARRANTY 4.1 SSC shall not be liable for any loss, delay, injury, or damage that may be caused by circumstances beyond its control, including, but not restricted to, acts of God, war, civil commotion, acts of government, fire, theft, corrosion, floods, water damage, lightening, freeze -ups, strikes, lockouts, differences with workmen, riots, explosions, quarantine restrictions, delays in transportation, shortage of fuel, labor or materials, or malicious mischief. IN NO EVENT SHALL SSC BE LIABLE FOR ANY SPECIAL INDIRECT, CONSEQUENTIAL OR SPECULATIVE DAMAGES; however, this sentence shall not relieve SSC of any liability for damage to property or injury to persons resulting from accidents caused directly by the negligence of SSC in performance or failure of performance of its obligations under this agreement. 4.2 SSC shall not be required to make safety tests, install new devices or make modifications to any equipment beyond the scope of the original contract in order to comply with recommendations or directives of insurance companies, government bodies, or for other reasons. 4.3 SSC shall not be required to snake replacements or repairs necessitated by reasons of negligence, abuse or misuse, or by reason of any other cause beyond its control except ordinary wear and tear. 4.4 This agreement pre- supposes that all equipment is in satisfactory working condition, is at the recommended version level, and unmodified. Upon initial inspection or initial seasonal startup, SSC will make recommendations in writing to Client of those repairs and/or replacements determined necessary to bring equipment to proper operating condition. Should repairs not be authorized within thirty (30) days, the equipment will be eliminated from coverage and the agreement price shall be adjusted accordingly. 4.5 If the equipment or software included under this agreement is altered, modified or changed by a party other than SSC, this agreement can be modified to incorporate such changes and the agreement price can be adjusted accordingly. 4.6 It is understood that the provisions of this agreement apply only to the systems and equipment listed herein. Repair or replacement of any other systems or equipment not included herein is not included in this agreement. Page 17 of 18 Setpoint Systems Corporation TSA — Technical Support Agreement Proposal #: MN2013110115 5.0 MISCELLANEOUS 5.1 All waivers, alterations, changes or modifications to this agreement, and all notices required, must be in writing and accepted by both parties. 5.2 The provisions of this agreement are declared to be severable. Any provision, in whole or in part prohibited or unenforceable in any jurisdiction shall be ineffective to the extent of such prohibition or unenforceability, without invalidating the remaining provisions hereof. 5.3 This agreement shall be governed by and construed in accordance with the laws of the State of Colorado. Page 18 of 18 TSA Proposal NUMBER: UN2015100101 DATE: October 14, 2015 SUBMITTED TO: Eric Hanson - Fac3litfes Maintenance Supervisor PROJECT: TSA - Delta BAS - City of Columbia heights 637 38th Avenue NE Columbia Heights, MN 55421 INFI' FlUCE: Effective lfrom Decem 5_i+orrember 30, 2Q�6- ----_� Terrn`- starate Edon t billing cycle after signed TSA is submitted REMARKS: Setpoint will provide the services listed in accordance with the attached TECHNICAL SUPPORT AGREEMENT, which includes: • S=m Hatdware. Firmware and Software Services • AttaCb ]antA- Equipm n ac • Attachment S - Technical Support Tasks • Attachmat C - IT Technical Support Tasks • Tel'1I15 jod Q11dltions PROPOSAL ACCEPTED BY. Sfgnature / Ax l Z ' Printed ome e Da SUBMITTED BY: Kevin Langston, Service Account Manager ARPROVED BY :. AIV U- -- Aaron Nahale, President Date s tp ntsy ioruconwwj n TPA 9 - M US10d101 Annual 'Cost Moliilil5• Cuss Effective lfrom Decem 5_i+orrember 30, 2Q�6- ----_� Terrn`- starate Edon t billing cycle after signed TSA is submitted REMARKS: Setpoint will provide the services listed in accordance with the attached TECHNICAL SUPPORT AGREEMENT, which includes: • S=m Hatdware. Firmware and Software Services • AttaCb ]antA- Equipm n ac • Attachment S - Technical Support Tasks • Attachmat C - IT Technical Support Tasks • Tel'1I15 jod Q11dltions PROPOSAL ACCEPTED BY. Sfgnature / Ax l Z ' Printed ome e Da SUBMITTED BY: Kevin Langston, Service Account Manager ARPROVED BY :. AIV U- -- Aaron Nahale, President Date s tp ntsy ioruconwwj n TPA 9 - M US10d101 Technical Support Agreement SYSTEM HARDWAM FnIMWARB AND SoM WARn s WORT Setpoint Systems Corporation ( Setpoint) will provide the services listed herein to City of Columbia Heights on the Building Automation System {BAS) bya factorytrained service representative, Pkore andlorinmmet and Web.4repsx Setpoint will respond via Phone and /or web or Internet within.ONE (1) hoar after initial notification by an authorized representative of the customer's facilities operations team. If the Setpoint Technician determines a site visit is required to complete diagnostics or to maize corrections, Setpoint vAl be on -site Within TWENTY -FOUR (24) hours of the call. Service calls are subject to the labor rates described herein — See Smdce It les, System ConsrtllWon Setpoint will provide telephone consultation to the customer regarding system bardware and software operation and database changes. Phone: consultations will not exceed fifteen (15) minutes. Corrective maintenance and system repairs of other Setpoint contract customers shall take priority over remote web access and /or phone consultations. On -Line Doevinentadon Setpoint will document each on -line service call and furnish a copy showing time, date, operator, and abrief description of the activity along with recommendations (if any) to the customer, On- LineBqui)iment Setpoint will remotely log into a system providing the customer has an eadsting modem or ORCAweb software via an approved network login provided to Setpoint by the customer. InterndWebAcma The customer shall maintain and be responsible for the cost of any web access requirements connected to and /or required to maintain and troubleshoot the Setpoint Systems Building Automation System (BAS'). �eMoim l�r. CNportdoe rsu►� - Nxaosatoaui 1 r collaborative solutions. unmatrined bukinq. City of Columbia Heights Technical Support Agreement # MN2015100101 Kohn Lanon 10/U /2015 1WCff M OTAIM $167 So"wk Cinde, Meton, CO 80120 (303) 733 23DO 24/7 xwvW s- W"72 -M? CALIPDMU: 11870 Reynolds Ave., SuRe 103, Irvine, G 92614 ( 949) 271 -2037 www-leipwntsysbems.00rn MINNESOM' 183i -» 121st Street EB64 BumSVlBe, MN 55337 (612) 259-3440 1rt1o@9eOdnWAt m com