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HomeMy WebLinkAboutContract 2324Dear Ms. Magee: First and foremost, I would like to take this opportunity to thank you for choosing Comcast as your service provider. We look forward to serving you in the years to come. Enclosed for your records please find one (1) fully executed original of your Network Services Agreement Number MN- 12093 - 101110 -01. Service excellence is critical for our success and we strive to consistently deliver superior network reliability. Should you encounter any difficulties with your service, our Network Operations Center (NOC) is available 24 hours a day, 7 days a week, 365 days a year by calling 1- 888 - 262 -7300. The Comcast NOC is staffed with some of the best and brightest technicians in the industry and this state - of- the -art facility enables us to respond to any issues or concerns quickly and efficiently. Please do not hesitate in reaching out to this valuable resource. Comcast is committed to keeping you connected to what's important. Thank you for allowing us to serve you and your business. Sincerely, Lauren Stechmann Sales Support Consultant cc: Linda Arhart Email: Linda—Arhart@Cable.comcast.com Phone: (952) 607 -4224 Goo a� t City of Columbia Heights 650 Centeftn Road [,Aoorestown, New Hersey 08 05!' 1 Comcast Business Communications, LLC Network Services Agreement This Agreement ( "Agreement ") is made on the 11th day of October, 2010 ( "Effective Date ") by and between Comcast Business Communications, LLC ( "Company" or "Comcast "), a Delaware limited liability company, with offices located at One Comcast Center, Philadelphia, PA 19103 and City of Columbia Heights ( "Customer "), with offices located at 590 - 40th Avenue N.E. Columbia Heights, MN 55421. Herein, the above shall be collectively referred to as the "Parties" and individually as "Party" Description of Services to be provided by Company to Customer: Ethernet Network Services ( "ENS ") Lite in increments of 20 Mbps (at three (3) sites) and 60 Mbps (at one (1) site) at the sites set forth in Schedules A and B attached hereto. 100 Mbps Ethernet Dedicated Internet ( "EDI ") Services at one (1) Customer site, as set forth in Schedules A and B attached hereto. Term of Agreement (months): Sixty (60) Agreement Number: MN- 12093 - 101110 -01 Non - Recurring Charges ( "NRC "): $69,842.00 Monthly Recurring Charges ( "MRC "): $1,915.00 Any Additional Charges/Explanation: Number of Sites: Four (4) Estimated Service Date: Ninety (90) to one - hundred twenty (120) days after mutual execution of Agreement. Notes / Comments: Modifications made to the terms and conditions of this Agreement are set forth in the First Amendment attached hereto. Sales Person: Linda Arhart Telephone Number: (952) 607 -4224 General Manager: Jeff Parris Telephone Number: (651) 493 -5459 Customer Contact: Aleksandr Chernin Telephone Number: (763) 706 -3638 This Network Services Agreement sets forth the terms and conditions under which Comcast Business Communications, LLC and its operating affiliates ( "Comcast ") will provide the Services identified above to Customer. This Comcast Network Services Agreement consists of this document ( "Cover Page "), the standard Comcast Business Communications, LLC General Terms and Conditions ( "General Terms and Conditions "), and Schedules A and B ( "Schedules "), and any jointly executed amendments ( "Amendments "), collectively referred to as the "Agreement ". In the event of any inconsistency among these documents, precedence will be as follows: (1) Amendments, (2) General Terms and Conditions, (3) this Cover Page, and (4) Schedules. This Agreement shall commence and become a legally binding agreement upon Customer's execution of this Cover Page. The Agreement shall terminate as set forth in the General Terms and Conditions. All capitalized terms not defined on this Cover Page shall have the definitions given to them in the General Terms and Conditions. All modifications to the Agreement, if any, must be captured in a written Amendment, executed by an authorized Comcast Vice President and the Customer. All other attempts to modify the Agreement shall be v d and non - binding on Comcast. Customer, by signing below, agrees and accepts the terms and conditions of this Agree nt. City of Columbia Heights Comcast Business Communication , Signature: Signature: Printed Name: 9p ryp[�e/ ( Printed Name: Title: °. /t �r ` C..< Title: Vice resident Date: C�, ..m b Date: c n rn e� *.� icy __/ <._I.� cv.8.3 / 2009 Page 1 of 6 CONFIDENTIAL and PROPRIETARY sx.a F4 COMCAST BUSINESS COMMUI ATIONS, LLC GENERAL TERMS AND CONDITIONS SECTION 1 - SCOPE OF SERVICE 1.1 Company will provide to Customer the Service at the prices set forth in the attached Schedule A, and to the location(s) set forth in Schedule B, both attached hereto ( "Buildings "). The Service is provisioned by utilizing fiber optic cable, associated with electronics and other equipment ( "Network "), which transports and distributes digital signals in a standards based Internet Protocol (IP) format for standards based IP applications to Customer's Buildings identified in the attached Schedule B and at the transmission level designated in Schedule A attached hereto. The Network is provisioned into Customer's Building at the point of interconnection between the Network and Customer's provided equipment located at Customer's Building ( "Demarcation Point "). 1.2 The Service does not include connection to the public switched network, building wire, any Local Area Networks ( "LANs "), Customer Premise Equipment ( "CPE "), IP addressing capability, firewalls or any other equipment, electronics, or wiring required on the Customer's side of the Demarcation Point. 1.3 Upon the request of Customer, Company will consider providing other services to Customer at terms, conditions, and prices to be mutually agreed upon in writing between the Parties. SECTION 2 - INSTALLATION OF NETWORK 2.1 Customer, at no cost to Company, shall secure throughout the term of Service any easements, leases or other agreements necessary to allow Company to use existing pathways into and in each Building to the Demarcation Point for the Service. 2.2 Subject to the terms of this Agreement, and at no cost to Company, Customer shall provide adequate environmentally controlled space and electricity required for installation, operation, and maintenance of the Network used to provision the Service within each Building. 2.3 Company and its employees, agents, lessees, officers and its authorized vendors will require free ingress and egress into and out of the Buildings in connection with the provision of Services. Upon reasonable notice from Company, Customer shall assist Company in accessing each Building. 2.4 If the presence of asbestos or other hazardous materials exists or is detected, Customer must have such hazardous materials removed immediately at Customer's expense or notify Company to install the applicable portion of the Network in areas of any such Building not containing such hazardous material. Any additional expense incurred as a result of encountering hazardous materials, including but not limited to, any additional equipment shall be borne by Customer. 2.5 Company shall have no obligation to install, operate, or maintain Customer - provided facilities or equipment. 2.6 Customer shall be responsible for providing maintenance, repair, operation and replacement of all wire, cable facilities on the Customer's side of the Demarcation Point. Any CPE and wiring that Customer uses in connection with the Service shall be compatible with the Network. 2.7 Customer shall use reasonable efforts to maintain its property and Buildings in a manner that preserves the integrity of the Service and shall promptly notify Company of any event that affects such integrity including but not limited to damage to the Network. 2.8 At such time as Company completes installation and connection of the necessary facilities and equipment to provide the Service, Company shall then notify Customer in writing that the Service is available for use and the date of such notice shall be the "Service Date ". The current notice form is called the Billing Inform. Form ( "Billing Form "). Company may update, modify or replace ure service notification form from time to time without notice to Customer. 2.9 Any other failure on the part of Customer to be ready to receive Service, or any refusal on the part of Customer to receive Service, shall not relieve Customer of its obligation to pay charges for any Service that would otherwise be available for use. 2.10 Customer - Provided Equipment (CPE). Company shall have no obligation to install, operate, or maintain CPE. Customer alone shall be responsible for providing maintenance, repair, operation and replacement of all inside telephone wiring and equipment and facilities on the Customer's side of the Demarcation Point. All CPE and wiring that Customer uses in connection with the Services must be fully compatible with the Services. Customer shall be responsible for the payment of all charges for troubleshooting, maintenance or repairs attempted or performed by Company's employees or authorized contractors when the difficulty or trouble report results from CPE. SECTION 3 - OWNERSHIP, IMPAIRMENT, AND REMOVAL OF THE NETWORK 3.1 The Network is and shall remain the property of Company regardless of whether installed between, within or upon the Buildings and whether installed overhead, above, or underground and shall not be considered a fixture or an addition to the land or the Buildings located thereon. Customer agrees that it shall take no action that directly or indirectly impairs Company's title to the Network, or exposes Company to any claim, lien, encumbrance, or legal process, except as otherwise agreed in writing by the Parties. Nothing in this Agreement shall preclude the Company from using the Network for services provided to other Company customers. 3.2 For a period of twelve (12) months following Company's discontinuance of Service to the Buildings, Company retains the right to remove the Network including, but not limited to, that portion of the Network that is located in the Buildings. To the extent Company removes such portion of the Network, it shall be responsible for returning the Buildings to their prior condition, reasonable wear and tear excepted. SECTION 4 -COMPENSATION; PAYMENT 4.1 The Non - Recurring Charges ( "Non - Recurring Charges" or "NRC ") and Monthly Recurring Charges ( "Monthly Recurring Charges" or "MRC ") for the Service is set forth in the attached Schedule A and on the first page of the Agreement. Upon installation of Services, Company shall immediately invoice Customer for the NRC and Customer shall pay Company one hundred percent (100 %) of the NRC. Unless otherwise stated in this Agreement, Company will invoice Customer in advance on a monthly basis for all Monthly Retuning Charges arising under the Agreement. Payment will be considered timely made to Company if received within thirty (30) days after the invoice date set forth in the invoice. Any charges not paid to Company within such period will be considered past due. In the event the Service Date is not the first day of the billing period, the first Recurring Charge shall also include the pro rated in arrears charges for Services from date of installation to the date of first billing. 4.2 Any payment not made when due will be subject to a late charge of 1.5 % per month or the highest rate allowed by law on the unpaid invoice, whichever is lower. 4.3 Except for taxes based on Company's net income, and except to the extent Customer provides a valid tax exemption certificate prior to the delivery of Service, Customer shall be responsible for the payment of any and all applicable local, state, and federal taxes (however designated) levied upon the sale, installation, use or provision of Service. Further, Company reserves the right to invoice Customer for the costs of any fees or payment obligations stemming from an order, rule, or regulation of the FCC, a public service commission or a court of competent jurisdiction with respect to the Page 2 of 6 cv.8.3 / 2009 CONFIDENTIAL and PROPRIETARY sAa Services, including, without limitation, universa rice fund charges, or as otherwise needed to recover amounts that Company is required by government or quasi - governmental authorities to collect from or to pay to others in support of statutory or regulatory programs, including, without limitation, franchise fees and right -of -way fees. It will be the responsibility of Customer to pay any such taxes and fees that subsequently become applicable retroactively. 4.4 In the event that any newly adopted law, rule, regulation, or judgment increases Company's costs of providing Services, Customer shall pay Company's additional costs of providing Services under the new law, rule, regulation or judgment. SECTION 5 - TERM Unless sooner terminated as provided herein, the term of this Agreement shall be for Sixty (60) months from the Service Date ( "Term "). In the case of multiple Service Dates, the Term shall be Sixty (60) months from the last Service Date. Upon the expiration of the Term, this Agreement shall automatically renew for successive periods of one (1) year each ( "Renewal Term(s) "), unless prior notice of non - renewal is delivered by either Party to the other at least thirty (30) days before the expiration of the Service Term or the then current Renewal Term. Effective at any time after the end of the initial Service Term and from time to time therein, Company may modify the charges for the Services to reflect then - current prevailing pricing subject to thirty (30) days prior notice to Customer. Customer will have thirty (30) days from receipt of such notice to cancel the applicable Service without further liability. Should Customer fail to cancel within this timeframe, Customer will be deemed to have accepted the modified Service pricing for the remainder of the Renewal Term. SECTION 6 - TERMINATION WITHOUT FAULT; DEFAULT 6.1 Notwithstanding any other term or provision in this Agreement, Customer shall have the right, in its sole discretion, to terminate this Agreement at any time during the Term, or any Renewal Term, upon (i) sixty (60) days prior written notice to Company and (ii) the payment of 100% of the remaining Recurring Charges ( "Termination Charges ") payable to Company within ten (10) days following termination of the Agreement ( "Termination Charges "). 6.2 (a) Company may, in its sole discretion, immediately terminate this Agreement in the event that it is unable to provide Service due to any law, rule, regulation, Force Majeure event, or judgment of any court or government agency. If Company terminates the agreement under this subsection 6.2(a), Customer shall have no obligation to pay any remaining Monthly Recurring Charges as a result of Termination by the Company, with the exception of any past due amounts. (b) Any breach of Article 9A shall be deemed a material breach of this Agreement. In the event of such material breach, Company shall have the right to restrict, suspend, or terminate immediately any or all Service, without liability on the part of Company, and then to notify Customer of the action that Company has taken and the reason for such action, in addition to any and all other rights and remedies under this Agreement. In the event Company terminates service under this subsection 6.2(b), Customer shall be responsible for the payment of all past due amounts and Termination Charges in addition to any other remedies as identified in section 6.4. 6.3 In the event of default, either Party may terminate this Agreement. A "default" exists under this Agreement upon the following events: (i) either Party's failure to meet or perform any material term, provision, covenant, agreement, or obligation contained in this Agreement; provided that the non - defaulting Party so advises the defaulting Party in writing of the event of default and the defaulting Party does not remedy the default within thirty (30) days after written notice thereof; or (iii) Customer is in breach of a payment obligation and fails to make payment in full within ten (10) days after receipt of written notice of default. 6.4 The non - defaulting Party shall be entitled to all available legal and equitable remedies for such breach. 6.5 In addition to the remedies set forth in Section 6.4 above; Company shall be entitled to Termination Charges for any Customer Default. SECTION 7 - SERVICE RESPONSE TIMES 7.1 Maintenance Service consists of the repair or replacement, at Company's option, of any portion of the Network that is malfunctioning. Company will maintain the Network twenty -four (24) hours a day, seven (7) days per week, every day of the year. 7.2 In the event that Company, in responding to a Customer - initiated service call, determines that the reason for such service call is due to Customer - provided equipment or Customer's actions or omissions, acts or omissions of third parties with whom Customer has any type of relationship, Customer shall compensate Company for Company's costs of such service call at the rate of $50.00 per half hour and $150.00 per truck roll charge. SECTION 8 - LIMITATIONS ON WARRANTIES AND LIABILITY 8.1 COMPANY WILL NOT BE LIABLE TO CUSTOMER FOR ANY INCIDENTAL, INDIRECT, SPECIAL, COVER, PUNITIVE OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE, OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY LOSS REVENUE, LOSS OF USE, LOSS OF BUSINESS, OR LOSS OF PROFIT WHETHER SUCH ALLEGED LIABILITY ARISES IN CONTRACT OR TORT. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THIS AGREEMENT, COMPANY'S AGGREGATE LIABILITY TO CUSTOMER FOR ANY DAMAGES OF ANY KIND UNDER THIS AGREEMENT WILL NOT EXCEED, IN AMOUNT, A SUM EQUIVALENT TO THE APPLICABLE OUT - OF- SERVICE CREDIT. 8.2 THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 8.3 Company's liability for mistakes, errors, omissions, interruptions, delays, outages, or defects in transmission or switching of any Service (individually or collectively, "Liability "), excluding any Liability caused by force majeure events or Customer actions, omission or equipment, shall be limited solely to 1 /30th of the Monthly Recurring Charge, for the affected portion of the Service, for one or more Liabilities of at least two (2) hours in duration in any 24 -hour period that is not coincident with any other Liability, ( "Credit "), provided that the Liability is reported by Customer during the duration of the Liability. 8.4 Company shall not be liable for any act or omission of any other company or companies furnishing a portion of the Service including, but not limited to, the inability of a supplier to provide equipment in a timely manner for Network, or for damages associated with services, facilities, or equipment which it does not furnish, including, but not limited to, damages which result from the operation of Customer's system, equipment or facilities. In no event shall Company, its affiliates, its /their employees agents, contractors, merchants, or licensors be liable for any loss, damage or claim arising out of or related to: (1) stored, transmitted, or recorded data, files, or software. (i.e., Customer is advised to back up all data, files and software prior to the installation of service and at regular intervals thereafter); (2) interoperability, interaction or interconnection of the Service provided under this Agreement with applications, equipment, services or networks provided by Customer or third parties. (ii) either Party's insolvency or initiation of bankruptcy or receivership proceedings by or against the Party. 8.5 Neither Customer nor its agents or independent contractors shall offer Page 3 of 6 cv.8.3 / 2009 CONFIDENTIAL and PROPRIETARY sN.a third parties warranties or representations for the vice which would obligate or otherwise bind Company beyond any warranty or representation expressly set forth in this Agreement. 8.6 Customer is prohibited from reselling Company - provided Services in any way. Customer, its employees, agents and independent contractors shall not use the Network to provide any product or Service that directly or indirectly competes with any product or Services provided by the Company (Non- Compete) SECTION 9 - INDEMNIFICATION 9.1 Subject to Section 8, each Party ( "Indemnifying Party ") will indemnify and hold harmless the other Party ( "Indemnified Party "), its affiliates, officers, directors, employees, stockholders, partners, independent contractors and agents from and against any and all joint or several costs, damages, losses, liabilities, expenses, judgments, fines, settlements and any other amount of any nature, including reasonable fees and disbursements of attorneys, accountants, and experts (collectively, "Damages "), arising from any and all claims, demands, actions, suits, or proceedings whether civil, criminal, administrative, or investigative (collectively, "Claims ") relating to: (i) Any Claim of any third party resulting from the gross negligence or willful act or omission of Indemnifying Party arising out of or related to this Agreement, the obligations hereunder, and uses of Services; and (ii) Any violation of this Agreement by the Indemnifying Party or any violation of any law, rule, regulation, or order of any governmental authority having jurisdiction over any aspect hereof, or in violation of any patent, right, license, agreement, or certificate relating to the subject matter hereof. 9.2 The Indemnifying Party agrees to defend the Indemnified Party for any loss, injury, liability, claim or demand ( "Actions ") that is the subject of this Section 9. The Indemnified Party agrees to notify the Indemnifying Party promptly, in writing, of any Actions, threatened or actual, and to cooperate in every reasonable way to facilitate the defense or settlement of such Actions. The Indemnifying Party shall assume the defense of any Action with counsel reasonably satisfactory to the Indemnified Party. The Indemnified Party may employ its own counsel in any such case, and shall pay such counsel's fees and expenses. The Indemnifying Party shall have the right to settle any claim for which indemnification is available; provided, however, that to the extent that such settlement requires the Indemnified Party to take or refrain from taking any action or purports to obligate the Indemnified Party, then the Indemnifying Party shall not settle such claim without the prior written consent of the Indemnified Party, which consent shall not be unreasonably withheld, conditioned or delayed. SECTION 9A - USE POLICIES 9A.1 Customer agrees to ensure that all uses of the Services installed at its premises ( "use ") are legal and appropriate. Specifically, Customer agrees to ensure that all uses by Customer or by any other person ( "user "), whether authorized by Customer or not, comply with all applicable laws, regulations, and written and electronic instructions for use. Company reserves the right to act immediately and without notice to terminate or suspend the Services and /or to remove from the Services any information transmitted by or to Customer or users, if Company (i) determines that such use or information does not conform with the requirements set forth in this Agreement, (ii) determines that such use or information interferes with Company's ability to provide the Services to Customer or others, or (iii) reasonably believes that such use or information may violate any laws, regulations, or written and electronic instructions for use. Furthermore, to the extent Customer purchases Internet bandwidth services, such Services shall be subject to Company's Acceptable Use Policies ( "AUP ") that may limit use. The AUP and other policies concerning the Services are posted http: / /www.comcast.com/business or on another web site about which Customer has been notified, and are incorporated to this Agreement by reference. Company may update the use policies from time to time, and such updates shall be deemed effective seven (7) days after the update is posted online, with or without z notice to Customer. Accordingly, Customer should check the above weo addresses (or the applicable successor URLs) on a regular basis to ensure that its activities conform to the most current version of the use policies. Company's action or inaction in enforcing acceptable use shall not constitute review or approval of Customer's or any other users' use or information. 9A.2 Violation. Any breach of this Article 9A shall be deemed a material breach of this Agreement. In the event of such material breach, Company shall have the right to restrict, suspend, or terminate immediately any or all Service, without liability on the part of Company, and then to notify Customer of the action that Company has taken and the reason for such action, in addition to any and all other rights and remedies under this Agreement. SECTION 10 - INSURANCE 10.1 Company shall maintain during the Initial Term or any Renewal Term commercial general liability insurance that covers its liability and obligations hereunder including premises operations, broad -form property damage, personal injury hazards and contractual liability. 10.2 Customer shall maintain during the Initial Term or any Renewal Term commercial general liability insurance that covers its liability and obligations hereunder including premises operations, broad -form property damage (including, if appropriate, flood damage), personal injury hazards and contractual liability. 10.3 The liability limits under these policies shall be one million ($1,000,000) dollars per occurrence, with a combined single limit for bodily injury and property damage liability. SECTION 11- ASSIGNMENT 11.1 Neither Party shall assign any right, obligation or duty, in whole Orin part, or of any other interest hereunder, without the prior written consent of the other Party, which shall not be unreasonably withheld. The foregoing notwithstanding, Company may assign this Agreement to any affiliate, related entity, or successor in interest without Customer's consent. In addition, Company may partially assign its rights and obligations hereunder to any party which acquires from Company all or substantially all of the assets of cable franchise(s) in which the Service is deployed to Customer. 11.2 All obligations and duties of either Party under this Agreement shall be binding on all successors in interest and assigns of such Party. SECTION 12 - FORCE MAJEURE Neither Party shall be held liable for any delay or failure in performance of any part of this Agreement from any cause beyond its control and without its fault or negligence, such as acts of God, acts of civil or military authority, act of terrorism, government regulations, embargoes, epidemics, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, power blackouts, unusually severe weather conditions, inability to secure products or services of other persons or transportation facilities, or acts or omissions of transportation common carriers. SECTION 13 - SEVERABILITY In the event that any one or more of the provisions in this Agreement shall for any reason be held invalid, unenforceable, or void in any respect under the laws of the jurisdiction governing the entire Agreement, such provision(s) shall be construed so as to render it enforceable and effective to the maximum extent possible in order to effectuate the intention of this Agreement; and the validity, legality, and enforceability of the remaining provisions hereof shall not be affected or impaired. SECTION 14 - THIRD -PARTY BENEFICIARIES No provision in this Agreement is intended, nor shall any be interpreted, to provide any person not a Party to this Agreement with any remedy, claim, liability, reimbursement, cause of action or create any other third party Page 4 of 6 cv.8.3 / 2009 CONFIDENTIAL and PROPRIETARY s,xa beneficiary rights against Company. SECTION 15 - INDEPENDENT CONTRACTORS 15.1 The Parties to this Agreement are independent contractors. Neither Party is an agent, representative, or partner of the other Party. Neither Party shall have any right, power, or authority to enter into any agreement for, or on behalf of, or incur any obligation or liability of, or to otherwise bind, the other Party. This Agreement shall not be interpreted or construed to create an association, agency, joint venture, or partnership between the Parties or to impose any liability attributable to such a relationship upon either Party. 15.2 The requirements of this Article shall survive the expiration, termination, or cancellation of this Agreement to the greatest extent permitted by law. SECTION 16 - NONDISCLOSURE 16.1 Unless prior written consent is obtained from a Party hereto, the other Party will keep in strictest confidence all information identified by the first Party as confidential, or which, from the circumstances, in good faith and in good conscience, should be treated as confidential; provided that (a) the owner thereof has taken reasonable measures to keep such information secret; and (b) the information derives independent economic value, actual or potential, from not being generally known to, and not being readily ascertainable through proper means by the public. Such information includes but is not limited to all forms and types of financial, business, scientific, technical, economic, or engineering information, including patterns, plans, compilations, program devices, formulas, designs, prototypes, methods, techniques, processes, procedures, programs, or codes, whether tangible or intangible, and whether or not stored, compiled, or memorialized physically, electronically, graphically, photographically, or in writing. A Party shall be excused from these nondisclosure provisions if the information has been, or is subsequently, made public by the disclosing Party, is independently developed by the other Party, if the disclosing Party gives its express, prior written consent to the public disclosure of the information, or if the disclosure is required by any law or governmental or quasi - governmental rule or regulation. 16.2 Customer shall not disclose to third parties the rates, terms, or conditions of this Agreement or any proprietary or confidential information of the Company, except as necessary for the operation of Customer's business and under non - disclosure agreement between Customer and third parties, or as required by law. SECTION 16A - CUSTOMER PRIVACY POLICIES 16A.1 In addition to the provisions of Article 16, the privacy policy below applies to Company's handling of Customer confidential information. In the event of a conflict between the provisions of Article 16 and any provision of the privacy policy below, the applicable provision of the privacy policy shall prevail in the resolution of the conflict. A copy of Company's privacy policy is available at http:// www .comcast.com/customerprivacy /. Company may update this policy from time to time, and such updates shall be deemed effective upon posting. 16A.2 Privacy Note Regarding Information Provided to Third Parties: Company is not responsible for any information provided by Customer to third parties, and this information is not subject to the privacy provisions of this Agreement or the privacy policies. Customer assumes all privacy and other risks associated with providing personally identifiable information to third parties via the Services. SECTION 17 — NOTICES To Customer: Attn: Linda Magee City of Columbia Heights 590 - 40th Avenue N.E. Columbia Heights, MN 55421 With an additional customer copy to: Attn: Stephen J Guzzetta Bradley & Guzzetta, LLC 55 East Fifth Street Suite # 1220 St Paul, MN 55101 To Company; Attn.: VP — Business Services Comcast Business Communications, LLC. One Comcast Center Philadelphia, PA 19103 With a copy to: Attn.: Cable Law Department Comcast Cable Communications, LLC. One Comcast Center Philadelphia, PA 19103 SECTION 18 - HEADINGS AND TITLES The headings or titles of any provisions of this Agreement are for convenience or reference only and are not to be considered in construing this Agreement. SECTION 19 - GOVERNING LAW AND COURTS The domestic law of the state in which the Services are provided shall govern the construction, interpretation, and performance of this Agreement, except to the extent superseded by federal law. SECTION 20 - COMPLIANCE WITH LAWS Each of the Parties agrees to comply with all applicable local, state and federal laws and regulations and ordinances in the performance of its respective obligations under this Agreement. SECTION 21- AMENDMENTS; NO WAIVER 21.1 This Agreement maybe amended only by written agreement signed by authorized representatives of both Parties. 21.2 No waiver of any provisions of this Agreement or to any default under this Agreement shall be effective unless the same shall be in writing and signed by or on behalf of the Party against whom such waiver is claimed. 21.3 No course of dealing or failure of any Party to strictly enforce any term, right, or condition of this Agreement shall be construed as a waiver of such term, right or condition. 21.4 Waiver by either Party of any default by the other Party shall not be deemed a waiver of any other default. SECTION 22 - SURVIVAL Provisions contained in this Agreement that by their sense and context are intended to survive the performance, termination or cancellation of this Agreement hereof by any Party hereto shall so survive. 17.1 Any notices or other communications contemplated or required under SECTION 23 - FULLY INTEGRATED this Agreement, in order to be valid, shall be in writing and shall be given via personal delivery, or overnight courier, or via U.S. Certified Mail, This writing constitutes the entire agreement between the Parties as to the Return Receipt Requested, at the following addresses: subject matter hereof and supersedes and merges all prior oral or written agreements, representations, statements, negotiations, understandings, Page 5 of 6 cv.8.3 / 2009 CONFIDENTIAL and PROPRIETARY sxa proposals, and undertakings with respect to the Bement. SECTION 24 - INTERPRETATION OF AGREEMENT This Agreement is a negotiated document. In the event that this Agreement requires interpretation, such interpretation shall not use any rule of construction that a document is to be construed more strictly against the Party who prepared the document. SECTION 25 - RIGHT TO ENTER INTO CONTRACTS Nothing herein shall be construed as preventing either Party hereto from entering into similar contractual arrangements with other parties, unless such contracts would conflict with the performance of this Agreement. SECTION 26 - REMEDIES CUMULATIVE All rights of termination, or other remedies set forth in this Agreement are cumulative and are not intended to be exclusive of other remedies to which the injured Party may be entitled at law or equity in case of any breach or threatened breach by the other Party of any provision of this Agreement. Use of one or more remedies shall not bar use of any other remedy for the purpose of enforcing any provision of this Agreement; provided, however, that Party shall not be entitled to retain the benefit of inconsistent remedies. SECTION 27 - COUNTERPARTS This Agreement may be executed simultaneously in two or more counterparts, each counterpart shall be deemed an original, and all counterparts individually or together shall constitute one and the same instrument. Page 6 of 6 cv.8.3 / 2009 CONFIDENTIAL and PROPRIETARY sgLa Amendment No. MN- 12093 - 101110 -01 /A1 FIRST AMENDMENT To Network Services Agreement No. MN- 12093 - 101110 -01 This First Amendment ( "Amendment ") is concurrently entered into on October 11, 2010 ( "Effective Date ") in conjunction with Network Services Agreement No. MN- 12093 - 101110 -01 ( "Agreement ") by and between Comcast Business Communications, LLC ( "Company ") and City of Columbia Heights ( "Customer "), individually referred to herein as "Party" and jointly referred to as "Parties ". In the event of conflict between this Amendment and the Agreement, the Terms and Conditions of this Amendment shall take precedence in the interpretation of the explicit matter in question. Unless otherwise set forth herein, all capitalized terms set forth herein shall have the same meaning as set forth in the Agreement. Whereas, the Parties desire to amend the Agreement by this writing to reflect the amended or additional Terms and Conditions to which the Parties have agreed to; Now, therefore, in consideration of the mutual covenants, promises, and consideration set forth in this First Amendment, the Parties agree as follows: 1. Section 1.2 of the Agreement is hereby modified to read as follows: "Except as set forth in Schedule A, the Service does not include connection to the public switched network, building wire, any Local Area Networks ( "LANs "), customer premise equipment, IP addressing capability, firewalls or any other equipment, electronics, or wiring required on the Customer's side of the Demarcation Point." 2. Section 5 of the Agreement is hereby modified to read as follows: "Unless sooner terminated as provided herein, the initial term of this Agreement shall be for sixty (60) months from the Service Date ( "Term "). In the case of multiple Service Dates, the Term shall be sixty (60) months from the last Service Date. Upon expiration of the initial Term, this Agreement shall continue on a month -to -month basis, unless prior notice is delivered by either Party to the other at least thirty (30) days before the expiration of the initial Service Term. Effective at any time after the end of the initial Service Term and until the Agreement is renewed, Company may modify the charges for the Services to reflect then- current prevailing pricing subject to thirty (30) days prior notice to Customer. Customer will have thirty (30) days from receipt of such notice to cancel the applicable Service without further liability. Should Customer fail to cancel within this timeframe, Customer will be deemed to have accepted the modified Service pricing for the remainder of the Renewal Term. Notwithstanding the foregoing, Customer may exercise a one -time option to extend ( "Extension ") this Agreement for an additional sixty (60) month Term, upon written notice, to be received by Company a minimum of one hundred eighty (180) days prior to the expiration of this Agreement. All terms and conditions set forth in the Agreement shall remain in- effect during the Term of such Extension. However, the Parties mutually acknowledge that such Extension, as set forth herein, is contingent upon the successful renewal of the [separate] cable franchise agreement between Comcast and the City on or before December 31, 2015." 3. Section 6.1 of the Agreement is hereby modified to read as follows: "Notwithstanding any other term or provision in this Agreement, Customer shall have the right, in its sole discretion, to terminate this Agreement at any time during the Term, or any Renewal Term, upon (i) sixty (60) days prior written notice to Company and (ii) the payment of all remaining Monthly Recurring Charges (`Termination Charges ") payable to Company within ten (10) days following termination of the Agreement (`Termination Charges "), as follows: a. If terminated at any time during month one (1) through month twenty -four (24) of the Agreement Term, Termination Charges shall equal 100% of all remaining Monthly Recurring Charges Comcast Business Communications, LLC CONFIDENTIAL and PROPRIETARY Page I of 2 Amendment No. MN- 12093 - 101 1 10 -01 /A1 b. If terminated at any time during month twenty -five (25) through month forty -eight (48) of the Agreement Term, Termination Charges shall equal 75% of all remaining Monthly Recurring Charges c. If terminated at any time during month forty -nine (49) through month sixty (60) of the Agreement Term, Termination Charges shall equal 50% of all remaining Monthly Recurring Charges" 4. The following provision is hereby added to the Agreement to read as follows: "Portability. Customer may terminate an existing Service (an "Existing Service ") and turn up a replacement Service (i.e., having different termination points on Comcast's network) (a "Replacement Service ") without incurring Termination Charges with respect to the Existing Service, provided that (a) the Replacement Service must have a Service Term equal to the remaining Service Term of the Existing Service; (b) the Replacement Service must have monthly recurring charges equal to or greater than the monthly recurring charges for the Existing Service; (c) Customer submits a Sales Order to Comcast for the Replacement Service within ninety (90) days after termination of the Existing Service and that order is accepted by Comcast; (d) Customer reimburses Comcast for any and all installation charges that were waived with respect to the Existing Service; and (e) Customer pays the actual costs incurred by Comcast in installing and provisioning the Replacement Service." IN WITNESS WHEREOF, the Parties hereto have executed this First Amendment as of the day and year written below and the persons signing covenant and warrant that they #e duly authorized to sign for and on behalf of the respective Parties. Except as otherwise modified y this Amendment, all other Terms and Conditions of the original Network Services Agreement shall t ain in full force and effect. City of Columbia Heights Comcast Business Co}nmunication L C Signature: Signature: Printed Name:, Printed ierrency Connell Title:_ `` Title: Date: Date: r Comcast Business Communications, LLC CONFIDENTIAL and PROPRIETARY 15;i>Q Page 2 of 2 m m m 3d Z and M A W N IN�I�I�I�I�Il�lal U) cn cn O m m m w " — . . . . . . . . . . . . . . . -4 m m m . . . z > 0 a M ou c > > 4 m X > > — — — — — — — — — — — — — — — 0 V) m 0 z C: z z z m m z 0 0 0 x G) r; ;U ;D ;U CO ;K X z z > ;D Cl) 0 co 9: m m X m 0 m m m o 0 X o ?5 CD 5 Z y U1 z co co Oc IN�I�I�I�I�Il�lal O 00 N w Cl) 0 x m a c r— m a- U) cn cn m m m w " — . . . . . . . . . . . . . . . -4 m m m . . . z > > > > — — — — — — — — — — — — — — — 0 z C: z z z 0 0 0 r; ;U ;D ;U CO ;K X ;D Cl) 0 co 0 m m m X o ?5 5 Z y U1 z co co Oc c c > m > > pp p ...... P5- rn jPIPIP p p p p PIPIP P p p p PIPIPIP Hi +H pipip 5,15, 5' pip p CTt O 00 N w Cl) 0 x m a c r— m a- �r mcast, SCHEDULE B - BUILDING LOCATION DETAIL R o Billing Na City of Columbia Heights _ Contact I�Idl1?e Aleksandr Chernin Address 1 2105 37th Ave N.E. Ernajl Aleksandr. Chernin @ ci.columbia - heights.mn.us County Room Street Address 590 - 40th Ave NE Phone (763) 706 -3638 Ext City State, Zip Columbia Heights _ MN 55421- P Tax Exempt NO _ _ Cell / Pager �. Billing Interval Monthly City State, Zap Columbia Heights MN 55421- Site Nees SERVICLLOCATIONS County Site Name: Public Safety LaeaIConta et Aleksandr Chernin County _ Email Aleksandr. Chernin @ ci.columbia - heights.mn.us Address 1 825 41st Ave NE _ Phone (763) 706 -3683 Ext: Address 2 Fax Fleur Cell / Pager Room Latitude City State, Zip Columbia Heights _ MN 55421- Longitude Site tames Municipal Liquor - 37th Ave County _ k Address 1 2105 37th Ave N.E. Address 2 Floor Room City State, Zip Columbia Heights rm MN 55421- Site Name: Municipal Liquor - University Ave County Address 1 5225 University Ave NE Address 2 Fluor �. Room City State, Zap Columbia Heights MN 55421- Site Nees Municipal Liquor - Central County Address 1 4950 Central Ave NE m Address 2 Floor Room City ,Sta,ggf Zip Columbia Heights MN 55421- Local Contact Aleksandr Chernin Email Aleksandr. Chernin @ ci.columbia - heights.mn.us Phone (763) 706 -3638 Ext: Fax Cell / Pager Latitude _ Longitude Local Contact Aleksandr Chernin Email Aleksandr.Chernin@ci.columbia-heights.mn.us Phone (763) 706 -3638 Ext: Fax Cell / Pager . Latitude Longitude Local Contact Aleksandr Chernin Email Aleksandr. Chernin @ci.columbia- heights.mn.us Phone (763) 706 -3638 Ext:�� Fax Cell / Pager Latitude Longitude a F c }T "y,w t€ct�t e 8., X6 Page of �l ail �IU Customer Site Service Acceptance Document 3802995 ( 1/13/11 Date Columbia Heights - Public Safety Aleksandr Chernin 763- 706 -3683 Customer Site Contact Name Phone 825 41st Ave NE Site Address Suite /Floor Columbia Heights MN 55421 City State Zip Code IP Information Customer Router IP Gateway Subnet Mask Usable IP Block P1�ryscal,�l��ptarr� ' �, ia Equipment Installed in designated Engineer Initials BC Customer Initials location Power connections secured neatly and BC terminated to UPS Equipment properly grounded BC Fiber jumpers neat and properly BC protected Circuit ID's and NOC contact clearly displayed BC 'f" on/ near equipment E2�- 0_`m, i hq /) � Customer Signature Date _ Please initial, sign, scan & e -mail to: Linda_Arhart @cable.comcast.com If you experience an interruption in service the CBC Network Operations Center provides support for all technical issues and any network troubles. The NOC can be reached 24 hours a day, 7 days a week, 365 days a year at: (888) 262 -7300 option 2, and option 2 Customer Site Service Acceptance Document 3802812 I 1/13/11 Date CH - Municipal Liquor 37th Ave Aleksandr Chernin 763- 706 -3683 Customer Site Contact Name Phone 2105 37th Ave NE Site Address Suite /Floor Columbia Heights MN 55421 City State Zip Code 3802812 1 48/KEGN/096279//0MD IP Information Customer Router IP Gateway Subnet Mask Usable IP Block 12/12110 1 BC pt ,t t $' �'i�y�C� Agept�lri�e Criteria Engineer Customer Anitials Equipment Installed in designated BC location initials Power connections secured neatly and terminated to UPS BC Equipment properly grounded BC Fiber jumpers neat and properly BC protected Circuit ID's and NOC contact clearly BC displayed on/ near equipment Customer Signature Date Please initial, sign, scan & e -mail to: Linda_Arhart @cable.comcast.com If you experience an interruption in service the CBC Network Operations Center provides support for all technical issues and any network troubles. The NOC can be reached 24 hours a day, 7 days a week, 365 days a year at: (888) 262 -7300 option 2, and option 2 6 I� Customer Site Service Acceptance Document I 3802932 I 1/13/11 Date CH - Municipal Liquor Central Ave Aleksandr Chernin 763 -706 -3683 Customer Site Contact Name Phone 4950 Central Ave NE Site Address Suite /Floor Columbia Heights MN 55421 City State Zip Code 3802932 1 481KEGN/096281 / /OMD Equipment installed in designated location bt „1�u 4��' a.lU1�Y.ni i "W Criteria D.. IP Information Customer Power connections secured neatly and terminated to UPS Router IP Gateway Subnet Equipment properly grounded Mask Usable BC IP Block protected Equipment installed in designated location BC Power connections secured neatly and terminated to UPS BC Equipment properly grounded BC Fiber jumpers neat and properly BC protected Circuit ID's and NOC contact clearly BC displayed on/ near equipment Customer Signature Date Please initial, sign, scan & e -mail to: Lind a_Arhart@cable.comcast.com If you experience an interruption in service the CBC Network Operations Center provides support for all technical issues and any network troubles. The NOC can be reached 24 hours a day, 7 days a week, 365 days a year at: (888) 262 -7300 option 2, and option 2 0 �MU Customer Site Service Acceptance Document ' 3802888 1/13/11 Date CH - Municipal Liquor University Aleksandr Chernin 763 - 706 -3683 Customer Site Contact Name Phone 5225 University Ave NE Site Address Suite /Floor Columbia Heights MN 55421 City State Zip Code rir ftrder Iri " okve sr, 3802888 481KEGN1096280/1OMD 20Mb ENS Lite 12/12/10 BC IP Information Customer Router IP Gateway Subnet Mask Usable IP Block 11� Ae#2t Engineer Customer �Anitials�� Equipment Installed in designated BC location Initials c Power connections secured neatly and terminated to UPS BC Equipment properly grounded BC -• Fiber jumpers neat and properly BC protected Circuit ID's and NOC contact clearly displayed on/ near equipment BC Ir A' '�— 1 3 � (41/ � Customer Signature Date Please initial, sign, scan & e -mail to: Linda Arhart@cable.comcast.com If you experience an interruption in service the CBC Network Operations Center provides support for all technical issues and any network troubles. The NOC can be reached 24 hours a day, 7 days a week, 365 days a year at: (888) 262 -7300 option 2, and option 2 0