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Contract No. 2014-2571
2014 2571 LOFFLER PURCHASE AGREEMENT Rep Name Corey Schlosser Loffler Rep # S013 Date 5/8/2014 Order # Maintenance Yes New Account Yes Customer P.O.# CRM Phone # In -ain A at A,..t L —tlnnl Pricing Options ❑ FM ❑ Map ❑ GEM ❑ MVP Alliance ❑ Focus ❑ CSMP, Category ❑ Other /Contract # Company Phone ❑ Preferred Meter!Aetlmd Customer # Company Customer # City of Columbia Heights A3CFWY1 kelly.schmidt@ci.columbia-heights.mn.us City of Columbia Heights Training Contact Address E -Mail Address Address 825 41St Ave. NE 590 40th Ave. NE Address 2 Networking Contact Address 2 Suite /Floor /Dept Yes Suite /Floor /Dept Fire Department Payment City State Zip City State Zip Columbia Heights 55421 MN Columbia Heights Delivery/Pickup Date B Time Cartier Contact Phone Contact Phone Kelly Schmidt 763-706.8153 Joseph Kloiber 763 - 706 -3627 E -Mail Address E -Mail Address kelly. Schmidt @ci.columbia- heights.mn.us joseph.kloiber@ci .Columbia- heights.mn.us Meter Contact Phone ❑ Preferred Meter!Aetlmd Fax ❑ Preferred,' eO-r method E -Mail Address ® Preferred Meter Mrthod Kelly Schmidt 763-706-8153 A3CFWY1 kelly.schmidt@ci.columbia-heights.mn.us Training Training Contact Phone E -Mail Address Yes 1 Networking Networking Contact Phone E -Mail Address Yes A3EUW11 PK -519 2/3 Hole Punch Kit Payment If Charge, Credit Card # Exp. Of Credit Card Customer P.O. Select One Delivery/Pickup Date B Time Cartier If "Other ", please describe Stairs Loffler Truck Select One Trade In ID =s Model /Serial Number Trade -In Ownership / Select One Special Instructions / Comments: ORDER QTY 1 PRODUCT NUMBER A5C1011 DESCRIPTION Konica Minolta C364e UNIT PRICE TOTAL $7,247.00 1 A3CFWY1 Reverse Auto Doc Feed 1 A2XM013 PC -410 Large Paper Casette 1 A2YUWY1 FS -533 Internal Staple Finisher 1 A3EUW11 PK -519 2/3 Hole Punch Kit 1 Delivery, Install, and Training 1 Surge Tax Exempt # Client Signature X Date i ACCEPTED BY Leffler Companies, Inc. • Color Specialist Signature Required For All Color Orders Please see second page for terms and conditions LOLER PURCHASE AGREEMENT Rep Name Corey Schlosser Loffler Rep # S013 Date 5/8/2014 Order # Maintenance Yes New Account Yes Customer P.O.# CRM Phone # ,main * at Acct Lwation) Pricing Options ❑ FM ❑ Map ❑ GEM ❑ MVP Alliance ❑ Focus ❑ CSMP, Category ❑ Other /Contract» Company Phone ❑ Pre!-,red Uster A th d Customer = Company Customer 5 City of Columbia Heights A3CFWY1 deanna. saefke @ci.columbia- heights.mn.us City of Columbia Heights Training Contact Address E -Mail Address Address 530 Mill St. 59040 th Ave. NE Address 2 Networking Contact Address 2 Suite /Floor /Dept Yes Suite /Floor/Dept Recreation Payment City State Zip city State Zip Columbia Heights 55421 MN Columbia Heights Delivery/Pickup Date Et Time Carrier Contact Phone Contact Phone Deanna Saefke 763-706-3734 Joseph Kloiber 763- 706 -3627 E -Mail Address E -Mail Address dean na. saefke Pd. columbia- heights.mn.us joseph. kloiber @ci.columbia- heights,mn.us Meter Contact Phone ❑ Pre!-,red Uster A th d Fax ❑ Preferred :letar Yeuiod E -Mail Address 0 Preferred 7' "Pie �+ethr+l Deanna Saefke 763- 706 -3734 A3CFWY1 deanna. saefke @ci.columbia- heights.mn.us Training Training Contact Phone E -Mail Address Yes 1 Networking Networking Contact Phone E -Mail Address Yes Payment If Charge, Credit Card # Exp. Of Credit Card Customer P.O. # Select One Delivery/Pickup Date Et Time Carrier If "Other ", please describe Stairs / 1 - Loffler Truck Select One Trade In ID . "s Model /Serial Number Trade -In Ownership / Select One Special Instructions / Comments: ORDER QTY 1 PRODUCT A5C1011 • Konica Minotta C364e TOTAL $6,953.00 1 A3CFWY1 Reverse Auto Doc Feed 1 A2XM013 PC -410 Large Paper Casette 1 A2YUWY1 FS -533 Internal Staple Finisher 1 Delivery, Install, and Training 1 Surge lax Exempt# Client Signature X Date rj 114 I ACCEPTED BY Loffler Companies, Inc, i ° • Color Specialist Signature Required For All Color Orders Please see second page for terms and conditions LO FFLE R Rep Name Corey Schlosser Loffler Rep # S013 Maintenance Yes New Account Yes PURCHASE AGREEMENT Date 5/8/2014 Customer P.O.# Pricing Options ❑ FM ❑ Map ❑ GEM ❑ MVP Alliance ❑ Focus ❑ CSMP, Category ❑ Other /Contract Order # CRM Phone # .main e at A Ltwirls Company Phone ❑ Preferred Meter Meth.rit Customer:. Company Customer# City of Columbia Heights A3CFWY1 shelley. hanson @ci.columbia- heights.mn.us City of Columbia Heights Training Contact Address E -Mail Address Address 59040 th Ave, NE 590 401h Ave. NE Address 2 Networking Contact Address 2 Suite /Floor /Dept Yes Suite /Floor /Dept Community Development Payment City State Zip City State Zip e Columbia Heights 55421 MN Columbia Heights Contact Phone Contact Phone ` Shelley Hanson 763 - 706 -3678 Joseph Kloiber 763 -706 -3627 E -Mail Address Trade In ID #s E -Mail .Address shel ley. hanson @ci.col urn bia- heights.mn. us joseph. ktoiber Cci.columbia -heights.mn.us Meter Contact Phone ❑ Preferred Meter Meth.rit Fax ❑ Pre[ =rmd %L r V,,tN.d E- Veit Address M Preferred ? +etr'r Method Shelley Hanson 763 -706 -3678 A3CFWY1 shelley. hanson @ci.columbia- heights.mn.us Training Training Contact Phone E -Mail Address Yes 1 Networking Networking Contact Phone E -Mail Address Yes A3EUW11 PK -519 2/3 Hole Punch Payment If Charge, Credit Card # Exp. Of Credit Card Customer P.O. r; Select One Delivery/Pickup Date & Time Cartier If "Other ", please describe Stairs Loffter Truck Select One Trade In ID #s Model /Serial Number Trade -In Ownership / Select One Special Instructions / Comments: ORDER QTY 1 PRODUCT A5C1011 DESCRIPTION Konica Minolta C364e $7,247.00 1 A3CFWY1 Reverse Auto Doc Feed 1 A2XM013 PC -410 Large Paper Casette 1 A2YUWY1 FS -533 Internal Staple Flnisher 1 A3EUW11 PK -519 2/3 Hole Punch 1 Delivery, Install, and Training 1 Surge Tax Exempt # OE oe Client Signature X % Date ACCEPTED BY Loffler Companies, Inc. Color Specialist Signature Required For All Color Orders Please see second page for terms and conditions TERMS AND CONDITIONS Client hereby agrees to the following terms and conditions: 1. This Agreement shalt become binding once credit is approved and accepted by Loffler Companies, Inc, at its home office. 2. This Agreement may not be cancelled, altered, or waived after acceptance without consent in writing. 3. Loffter Companies, Inc. shall not be liable for failure to deliver or for delays occasioned by causes beyond Seller's control, including without limitation, non - delivery or delays by shippers, carriers, or others, accidents, or government acts. 4. Loffler Companies, Inc. shalt not be liable for any special, indirect or consequential damages nor shall Seller be liable in any event for more than the invoice price of any Equipment or supplies. Each shipment under this Agreement is to be considered an individual transaction. 5. You are solely responsible for securely removing any data that may reside in the equipment you are retuning. This includes but is not limited to; hard drives, disk drives or any other form of memory. Failure to securely remove this data could subject you to possible liability. 6. This is a binding contract, not a sate on approval or trial basis. Provisions of this contract, once accepted by Loffler Companies, Inc., supersede any oral communications between the parties. Loffler Companies, Inc. is specifically not bound by any oral or written representation made by its employees or salespeople to clients which do not appear herein in writing. 7. All right, title or interest to the Equipment or supplies described herein shalt remain the property of Loffler Companies, Inc. (or its leasing agent) until paid in full. 8. All invoices are due and payable on the date of invoice and client agrees to pay interest at a rate of 1 -1 /2% per month, or to the extent allowed by law, on any amounts not paid within 10 days of invoice date. 9. Client shalt pay all of Loffter Companies, Inc. costs in the collection of any amount due hereunder, in the recovery of any property pursuant hereto or in the enforcement of its rights against the client, including reasonable attorney's fees, whether or not suit be brought, and proper venue of any action at law or in the equity to enforce any rights hereunder shall be brought in a Court of competent jurisdiction in Hennepin County, Minnesota, despite Client's location or place of payments. 10. COMPLETE AGREEMENT; EXCLUSION OF WARRANTIES: Customer specifically agrees that NO OTHER terms, representations of warranties (express or implied) have been made or have been relied upon to induce Client to enter into this Agreement. Loffler Companies, Inc. represents and warrants for a period of ninety (90) days that the parts provided hereunder are free of material defect or workmanship, and the liability of Loffler Companies, Inc. is expressly limited to the replacement or repair of said parts which may be defective, EXCEPT AS SET FORTH HEREIN AND IN THE GUARANTEED PERFORMANCE SECTION LOFFLER COMPANIES, INC. EXPRESSLY DISCALIMS ALL OTHER WARRANTIES, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. LOFFLER COMPANIES, INC. shall not be liable for any other damages of any kind arising from any alleged breach of warranty, except as set forth herein. 11. DEFAULT: in the event the Client shall default any payment due, or in the event of any other default or breach of the other terms and conditions of this Agreement, Loffler Companies, Inc. shall have the right to do any one or more of the following: a. Declare this Agreement in default upon written notice to Client, whereupon the entire amount of payments remaining to be paid shall become immediately due and payable. b. Without notice to the Client, repossess the Equipment wherever found with or without legal process, and for this purpose Loffler Companies, Inc. and its agents may enter upon any premises of or under the control or jurisdiction of Client or any agent of Client without liability for suite, action or other proceeding by client (any damages occasioned by such repossession being hereby expressly waived by the client) and remove the Equipment therefrom. c. Any repossession, resale or release of any Equipment by Loffler Companies, Inc. shall not be a bar to the institution of litigation by Loffler Companies, Inc. against the Client for damages for breach of this Agreement. City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. TABLE OF CONTENTS 1. Summary Analysis of Proposals 2. Analysis of maintenance costs for new copiers 3. Analysis of maintenance cost savings for existing Loffler copiers 4. RFP Letter to Loffler Loffler proposal 5. RFP Letter to Ricoh Ricoh proposal 6. RFP Letter to Marco Marco Email response City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. 1. Summary Analysis of Proposals City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers - Summary May 2014, Finance Dept. Maintenance Includes parts,labor,toner Includes staples Fixed pricing for 5 years B/W rate per copy Color rate per copy Base charge per month Service Response Time Delivery /Removal Cost Timing Removal Features Pages per minute Paper drawers Pricing /Model Community Development Fire (includes opt hole punch) Recreation TOTAL Loffler /Konica Minolta Ricoh Difference $ 1,647.00 Y Faster Y N Y $ Y $ $ 0.0050 Problematic billing issues $ 0.0420 $ 615.04 Included avg: 2.37 hours 7 -10 bus days Included 36 2500 sheets Sz not spec $ 500 Sheets Sz not spec 7,500.00 MPC4503 500 Sheets Sz not spec 150 Bypass Sz not spec $ 6,953.00 bizHub C364e $ 7,247.00 bizHub C364e $ 6,953.00 bizHub C364e $ 21,153.00 Difference $ 1,647.00 Advantages Y Faster Y Holds more paper Y $ 0.0060 $ 0.0350 Base charges monthly Problematic billing issues Questions avg: 2 hours 10 -14 bus days Included 45 2000 sheets 8.5x11 550 Sheets 8.5x14 550 Sheets 11x17 $ 7,500.00 MPC4503 $ 7,800.00 MPC4503 $ 7,500.00 MPC4503 $ 22,800.00 Advantages Cost Faster Holds more paper Staples Bonus for existing maint $1300 Disadvantages Base charges monthly Problematic billing issues Questions ICredit for underages? YES Marco Declined to submit proposal Additional Notes: Jeff Hanson, IS Dept., reviewed the proposals from Loffler and Ricoh and confirmed that both the met minimum specs required in the RFP. Although the Loffler machines are slower than requested, the stated speed was not required, but desired. After consulting with department recipients, it was determined that they find the speed of the Konica Minolta copiers to be acceptable. Summary Conclusion: Elect to award the contract for three copiers for Community Development, Fire, and Recreation to Loffler Companies. This decision was primarily based on cost of the machines and favorable maintenance contract terms which are also to be extended to seven existing copiers the City owns, resulting in significant savings. H: \COPIERS \2014 Copier Replacements \[Loffler or Ricoh 042914.xlsx]Sheetl City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. Z. Analysis of Maintenance Costs for new copiers City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers - Maintenance Costs for New Copiers May 2014, Finance Dept. This worksheet compares the maintenance costs at the proposed rates from both Loffler and Ricoh for the new copiers only. Calculations are based on actual usage in these departments on their current machines for the year ending 12/29/13. December 2012 - December 2013 B/W Beginning Ending 12/29/2012 12/29/2013 No. of Dept. Reading Reading Copies Recreation 418,987 1 468,222 49,235 Proposed --- - - - - -- Loffler Rates- - - - - -- @ $0.0050= 664.77 @ $0.0420= 787.84 1,452.61 Proposed - - - - - -- -Ricoh Rates-------- - @ $0.0060= 797.72 @$0.0350= 656.53 1,454.25 Comm Dev 591,998 637,762 45,764 Fire 400,432 438,386 37,954 132,953 COLOR Beginning Ending 12/29/2012 12/29/2013 No.of Dept. Reading Reading Copies Recreation 12,804 16,373 3,569 Comm Dev 95,708 104,579 8,871 Fire 77,503 83,821 6,318 18,758 Difference between Loffler and Ricoh maintenance costs for 3 new machines = $ 1.64 for 12 months. (based on actual usage Dec '12-Dec '13) Conclusion: The maintenance costs for the new three copiers will likely be so close under both contracts that neither Loffler nor Ricoh is the clear winner in this category. H: \COPIERS \2014 Copier Replacements \[Loffler maintenance rates comparison- existing copiers.xlsx] Rec,CD, Fire City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. 3. Analysis of Maintenance Cost Savings for existing loffler copiers City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers - Maintenance Cost Savings for Existing Copiers May 2014, Finance Dept. Loffler's proposal includes a provision for lowering maintenance costs per copy, not only on the three new copiers, but also on the seven existing copiers we purchased from them previously. This worksheet compares the maintenance costs at the current rates we are paying for these existing copiers with the maintenance costs under the new proposed rates. The new rates only go into effect if we elect to purchase the new copiers from Loffler. Loffler Maintenance Contract -- Konica /Minolta copiers March 2013- March 2014 B/W Current Rate = .00650 /copy Dept. Equip Number Serial Number Proposed Rate = .00500 /copy Beginning Ending 3/31/2013 3/31/2014 No. of Reading Reading Copies Library (staff) 33422 AOED011015495 60,764 87,442 26,678 Top Valu 33423 AOED013013256 34,124 57,201 23,077 Library (public) 33424 AOED013013271 70,534 122,773 52,239 Parkview Villa 33425 AOED013013279 67,376 94,361 26,985 Police 33437 AOP0011004745 309,629 469,533 159,904 City Hall 33951 AlDMO11001135 363,489 549,712 186,223 Public Works 134012 lAlDNO11001276 A1DNO11001276 155,392 219,224 Total B/W copies 0313 -0314: COLOR Current Rate = .0470/copy Dept. Equip Number Serial Number Proposed Rate =.0420 /copy 63,832 PROPOSED RATE I CURRENT RATE DIFF 538,938 @ $0.0050= 2,694.69 1 @ $0.0065= 3,503.10 808.41 Beginning Ending 3/31/2013 3/31/2014 No. of Reading Reading Copies Library (staff) 33422 AOED011015495 21,025 32,712 11,687 Top Valu 33423 AOED013013256 8,656 12,933 4,277 Library (public) 33424 AOED013013271 1,170 2,246 1,076 Parkview Villa 33425 AOED013013279 5,261 8,136 2,875 Police 33437 AOP0011004745 33,656 70,288 36,632 City Hall 33951 A1DMO11001135 39,379 69,833 30,454 Public Works 34012 A1DNO11001276 9,827 F 23,015 Conclusion: Total Color copies 0313 -0314: 13,188 PROPOSED RATE CURRENT RATE DIFF 100,189 1 @ $0.0420= 4,207.94 1 0 $0.0470= 4,708.88 1 500.94 SAVINGS FOR BOTH B/W & COLOR UNDER NEW PROPOSED RATES= 1,309.35 /year This change in per copy rates could potentially save us $1,300 or more per year, based on actual usage for the year ending March 31, 2014. Since we will only get the lower rates if we purchase the new machines through Loffler, this significant savings on the maintenance contracts we currently have for these seven existing copiers is a bonus for the City. These service rates are to remain locked for a period of not less than 5 years. H: \COPIERS \2014 Copier Replacements \[Loffler maintenance rates comparison- existing copiers.xlsx]Mar 2013 -2014 City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. 4. RFP Letter to Loffler Loffler Proposal City of Columbia Heights Finance Department 590 40th Avenue N.E. Columbia Heights, MN 55421 -3878 Office (763) 706 -3600 TDD (763) 706 -3692 Fax (763) 706 -3637 February 28, 2014 Corey Schlosser Loffler Companies, Inc. 1101 East 78th Street, Suite 200 Bloomington, MN 55420 Mr. Schlosser: The City of Columbia Heights requests proposals for multi- function copiers to replace three (3) machines purchased in 2005 and deployed in three different departments. This process is being conducted through formal negotiations with various vendors. Our final decision will be based on several factors, which include, but are not limited to, initial cost, total five year cost, training, service, ease of operation, and the company image as represented by the company's authorized sales representative. If your company is interested in this opportunity, you may submit a proposal to Nancy Becker (763- 706 -3634) at: nancy.becker @ci.columbia - heights.mn.us or City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55421 For additional information regarding this request for proposals, you may contact Nancy or me. All proposals should be submitted no later than Tuesday, April 1, 2014. Acceptable proposals will include the following features for all machines offered: 1. Automatic detection of black- and -white and color originals during copying, with the ability to manually select black -and -white or color. 2. Option to scan single- and multi -page color and black and white documents as single- and multi - page color and black and white TIFFS and PDFs. 3. No charge for scans. 4. Scans to SMB /CIFS network shares on Microsoft Windows 200882 and Windows 2012 servers with the ability to select from predefined destinations. Scan destinations must allow configuration as \\ server \shares \folder \subfolderl \subfolder2, not just \ \server \share. 5. Printer drivers for Windows XP and Windows 7 (32 -bit and 64 -bit versions), and Windows 8, including PostScript 3 drivers. 6. Ability to set default Printing Preferences in the printer driver to black - and - white. 7. The ability to preset 5 -9 digit accounting codes for authorized users in the print driver (ideally with the ability to change without re- installing the driver), as well as the ability to prompt users for a code when a print job is sent. User should be prompted for a code only once per print job. 8. Ability to administer access to all functions and setup parameters from both device panel and Web interface. 9. Ability to restrict MFP functions and setup parameters available to regular users. 10. Machine uptime must be 95% or better. Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER February 28, 2014 Page Two Additionally, the enclosed Department Needs Survey lists the desired features and requirements specific to each new machine to be purchased. We are, however, open to other cost - effective alternative proposals that you feel would be beneficial to the City. For additional background, we have also enclosed an inventory of all of the large multi - function copiers the City currently owns. Please include the following information in your proposal: 11. Describe the copier by name and model as well as detailed manufacturer specs for all of the proposed copiers. 12. Provide a statement that the proposed machines meet or exceed each of the general requirements listed as items 1 -10 on the first page of this request for proposals, or an explanation as to why not. 13. Provide the price of each copier and all options, including but not limited to all networking hardware and software, set -up, installation and connectivity at each location. It is expected that all vendors responding to the RFP will offer government or comparable favorable rates, such as offered through the State of Minnesota Cooperative Purchasing Venture or similar programs. 14. Provide any one -time costs and any /all recurring charges such as for training, help desk, etc. Training shall include instructions on the proper use of the equipment and features, how to load paper, toner, and other consumable supplies, as well as how to clear paper jams. 15. Provide a five -year lock -in price for a consumables- inclusive maintenance program for all three machines based on the following estimated annual number of copies. Also include the overage rate per copy for any copies over these quantities and any credits that we will receive for copy quantities under these amounts: a. Fire department: 11,000 color / 52,000 B &W b. Recreation department: 1,500 color / 42,000 B &W c. Community Development department: 7,000 color / 60,000 B &W We note that the work in these departments is quite seasonal throughout the year. So although these annual estimates will be reasonably close to actual future experience, the actual monthly usage will vary significantly from the approximate arithmetic average of 5,000 copies per month per machine noted on the enclosed Department Needs Survey. 16. Advise if there will be incremental costs for upgrades and expansions and /or training materials. 17. Identify any other products that must be licensed or purchased for use with the system. 18. Describe the level of customer service that will be provided, including average problem resolution time, hours of service. 19. Provide written assurance that, under no circumstances, will your price exceed a specified total dollar amount. 20. Clearly specify that this proposal is good for a minimum of 30 days and is for new copiers only. Proposals for reconditioned, remanufactured or demo copiers are not acceptable. 21. Provide any delivery costs. 22. Provide a schedule as to when selected copiers would be delivered and installed. 23. Provide any costs that may be associated with the disposal of all four Ricoh 2005 copiers listed on the enclosed inventory. All hard drives must be completely and permanently erased, or returned to US. Thank you in advance for the time and effort you have put into this endeavor. Respectfully, Joseph Kloiber, Finance Director Enclosures CopierRFP_022 814.doex Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER City of Columbia Heights Copier Features — Department Needs Survey Community Development Fire Recreation Desired copies per minute 45 BW / 35 C 45 BW / 35 C 45 BW / 35 C Minimum copies per minute 35 35 35 Estimated copies per month (see RFP explanation #14) 5,000 5,000 5,000 Color copier, printer A A A Color scanner— no charge for scans A A A Duplex A A A Staple A A A Sort /collate A A A Console A A A Document server A A A Document feeder A A A Bypass tray A A A 8.5 x 11 drawer— high capacity A A A 8.5 x 14 drawer A A A 11x17drawer A A A Paperweight range: 16 -28 lb. A A A Cover /cardstock range: 65 -90 lb. A A A Less than 64" in length A A A Electrical requirement: 120v A A A Achievable resolution for copying /printing /scanning should be at least 600 x 600 dpi for both color and B/W. A A A Network— print, scan, save capability A A A 5 -year maintenance contract A A A Zoom range: 25 - 400% B A A Three -hole punch C A C 8.5 x 11 drawer -500 sheets B B B Warm up time from power off: 80 seconds or less B B B Print envelopes without auto feeding from a tray C C C Handicap accessible C C C Job build C C C GBC punch C C C One touch programs C C C Preview function C C C Auto - rotate C C C Booklet maker C C C Composer packet software C C C Tray insert to print on tabs C C C Scan to email C C C Email notifications —low toner, paperjam, etc. C C C High capacity side deck F F F Facsimile F F F Key: A = An essential feature. Proposals without this feature are not likely to be accepted. B = A feature that is likely to be used reasonably often and which could increase the likelihood a propsal may be accepted, provided that the feature is priced at a cost - effective level. C = A feature that would likely only receive limited use. The City would generally only be interested in including this feature in the accepted proposal at a relatively marginal additional cost. F= to not be accepted. City of Columbia Heights April 1, 2014 LOFFLER A Proposal for City of Columbia Heights Prepared By: Corey Schlosser Integrated Solutions Account Manager Phone #: 952 - 646 -6427 — Email: cschlosser @loffler.com Shana Finnegan Sales Manager, Integrated Solutions Phone #: 952 -925 -6842 — Email: sfinnegan @loffler.com The contents of this proposal are considered private and confidential for the exclusive use of City of Columbia Heights and their relationship with Loffler. City of Columbia Heights Your Most Valuable Partner for Innovative Business Technology & Services r r Why Loffler? • . . • • r Our Products r Our breadth of services and solutions allows Loffler to meet virtually all of our clients' wide range of business communication needs: Office Technologies, Software Solutions & Professional Services, On -site Management Services (Facilities management), IT Manage Services & IT Solutions, and Telephony & Voice Recording Solutions. r We offer many of the industry's leading solutions from Canon, Konica Minolta, Toshiba, EFI, Creo, NEC, Shoretel, ., HP, Lexmark, and others. Our People r We have invested significantly in the best talent available to support our imaging products and services. These resources include: Pre -sale & post -sale color analysts, Variable data experts, Document management consultants, Onsite management services sales consultants, High volume /production specialists, eCopy specialists, Print assessment specialists, and a highly tenured management team. Loffler is committed to service excellence. We have one of the largest and best - trained service teams in the Twin Cities. Our Service Engineers have an average tenure of eight years, and respond to our clients' calls on site in three hours or less. In addition, Loffler operates its very own authorized training center. Here our technicians are trained on every make and model Loffler sells. Our Company Our mission is simple. We want to exceed your expectations. Since 1986, we've worked hard to become Minnesota's most capable office technology provider. Today, we have emerged into a Business Communication Company that offers a broad portfolio of technology, services and solutions. As an independent company, we have the freedom to. offer the world's best technology solutions. But great products are just the start. Our sales and IT professionals are here to offer high - quality support for all our products and services. In fact, Loffler was just recognized as one of the nation's Elite Dealers. Whether you're looking for a specific product or a comprehensive solution, Loffler has the right tools to help your business succeed. From copiers to telephones and on -site management services, we do it all. And we do it well. I r- I -- I Jim Loffler - President City of Columbia Heights Loffler Companies Mission Statement We are an independent Professional Services Organization dedicated to providing superior digital office technologies, services and IT solutions. The foundation of our success is based on exceeding the expectations of our clients, employees, partners and community. Your Most Valuable Partner for Innovative Business Technology & Services Loffler Service • • Primary contacts supporting the City of Columbia Heights will be: r Corey Schlosser - Integrated Solutions Account Manager • Leader of Loffler's focus on the Municipality vertical 0 Corey will be the quarterback for all questions or concerns and will coordinate account reviews and overall strategy. r John Hastings - Vice President of Sales, Imaging Division • 18 years industry experience (14 with Loffler) • Senior Management Team Member Jeff King - Director, Consulting Services & Information Technology r • 20+ years working with information technology (8 with Loffler) • Enterprise expertise in print, scanning, document management and rightsizing organization's technology platforms Shana Finnegan - Sales Manager, Integrated Solutions • 25+ years of experience working with complex sales & onsite managed services (8 with r Loffler) • Expertise in onsite managed services (FM) and national accounts ` Other specialists are engaged based on the specific requirements and solutions. d. Detail your customer service structure, including training progi'a;rss :Ind position requirements for your customer service staff. R, Established in 2011 to provide a cohesive customer service vehicle for all our solutions, Loffler truly believes its integrated Network Operations Center (iNOC) is a unique value add for our clients. The structure described here is specifically related to the solution provided in this response. The iNOC has provided Loffler clients with many new methods for support in the last two years. These have been noted with an asterisk ( *). Call Tracking All service calls come into our centralized dispatch team at the Loffler corporate Integrated Network ' Operations Center (iNOC *). Calls are entered into eAutomate which generates a page through Remote Tech* to the client's assigned tech. The following information provides the process for service calls from receipt to review. Call Receipt 1 Techs receive Remote Tech pages on their PDAs *. The techs do manage their own calls and are held accountable for their time. They are expected to contact the client within 30 minutes of receiving the call to assess the problem and give the client an eta. • Techs update and close their calls directly through Remote Tech* from their phone, iPad *, or computer. • Techs can search for parts - in our warehouse, at a depot site, or even in another tech's parts supply *. City of Columbia Heights ... . Your Most Valuable Partner for Innovative Business Technology & Services 0 r Loffler Service • • r • Techs can place parts orders for replenishment through Remote Tech *. • Techs can order parts for pickup at the warehouse or for immediate order through Remote Tech *. r Call Monitoring If the assigned tech is unable to take care of the client in the expected time frame, they will then share the call to their group (team) board to get assistance from the group or a specialist. The specialists also monitor all of the techs boards to make sure the calls aren't falling outside of expected time frames. In addition, eAutomate has alerts* built in the system to notify the service manager by changing the call color if it's falling outside our expected time frame. If a tech is unavailable, the call will roll to their team lead for distribution to an available team ` member. Within eAutomate, there is also a dispatch console* that everyone in dispatch has on their screens including the service managers, Brian and Jeff. We use a Zeacom* software (that we sell to clients too) called desktop that is from NEC. Not only is it on the monitor, but also is on our desktops for those logged into the queues or just ' want to monitor for heavy call volumes. Through Zeacom, Loffler has recently enhanced the iNOC tracking capabilities. • Our help line manager can monitor heavy call volume *. She receives a pop up on her screen when calls reach an on -hold time of one minute. • Team specialists and managers have the added capability to be emailed alerts* as technician tickets exceed a certain threshold based on the specific device model. Thresholds include excessive time for response and on -site time which provide coaching or training opportunities for the technician. Our database also includes manufacturer warranty specifications which provide immediate feedback to specialists and managers if parts exhibit a pattern of failure. Loffler can then work with the manufacturer to determine what the issue is - device or part. Service Department Loffler employs 67 service staff and technicians locally. All Loffler equipment is serviced by our full -time service technicians. In addition, we have technical analysts, certified manufacturer trainers, product segment supervisors, and service managers on staff in the Twin Cities metropolitan area. Our service team consists of multiple teams focused on color, office, and production devices and ' based on manufacturer. Technicians spend time in primary service teams using these distinctions. Each service team is assigned to a group and customers have assigned technicians based on their equipment. • Our technicians have an average tenure of 11 years for black and white systems and over 18 years for color systems. City of Columbia Heights Your Most Valuable Partner for Innovative Business Technology & Services r Loffler Service • • • i ' KONICA MINOLTA r o Fourteen (14) of our technicians are Konica Minolta manufacturer - certified. o Among the top 2% of Konica Minolta dealers, Loffler has earned the Konica Minolta Pro -Tech award for seven consecutive years. The Pro -Tech Service Award recognizes those Konica Minolta dealers able to demonstrate an exceptional commitment to customer support and satisfaction. It is a symbol of quality and an assurance of professional, reliable service and maximum performance for your Konica Minolta office products. Every element of the service operation - management skills, inventory control, technical expertise, dispatch systems, customer satisfaction, and more - is scrutinized and measured. o All Konica Minolta technicians are trained in color products; six (6) technicians are ' manufacturer - certified in Konica Minolta Production Color. • Our technicians carry the latest and greatest in technical equipment including computer laptops and PDA's. o PDAs allow for real time data (parts availability, work load, service history, and contact information) o Laptops allow each of our technicians to carry all of their parts manuals ' electronically, perform on the spot software upgrades, provide access to the most current print drivers, and give them ability to download the most current manufacturer technician publications. • Our technicians are measured by first call effectiveness, response time, and return calls. ' o Loffler participates in an independent service performance monitoring organization. Out of 210 dealers nationally, Loffler is rated among the top 5 %. o Loffler consistently achieves an average uptime of 98.8 %. o, Loffler's average response time is 2.37 hours. • Manufacturer warranties for all products are enforced by Loffler. All new equipment and accessories are provided with warranty and without additional cost. In addition, the City of Columbia Heights now has access to a personalized City of Columbia Heights Online Customer Portal. You now have the ability to use our secure, web -based portal to place service request, order supplies, monitor current calls and check your service history. You can also view your equipment fleet at one or multiple locations. Our portal is designed specifically for the City of Columbia Heights so it's very user friendly and intuitive with real time information. Loffler Companies values our clients and strives each day to provide innovative solutions for you. Customer Training Loffler has a fully staffed, manufacturer - trained, Professional Training Team. Loffler has had tremendous success in the local market place; effective training is absolutely key to that success. In addition, Loffler considers the overall success of our initial implementation to be highly dependent upon the quality and level of training of key users and operators. Additional training is scheduled through your account manager, Corey Schlosser. There are no additional costs for this training. City of Columbia Heights . Your Most Valuable Partner for Innovative Business Technology & Services r Loffler Service • . i 0 t r 2. Buyers Lao ranki,no intorr iado>n -- i is the imaging i`r_'!_a5 i I, ?34! i'y" ind2 ;par;I3r authority and {7i "C iC r of ccrn eriti e incAigi;nue, tr ioo and VIP V rl rnui`tifunctio,t (10FP). iid prim[: rs. Buyers Laboratory LLC (BLI), the leading global provider of information and testing services to the digital imaging industry, chose Konica Minolta as the winner of its most coveted award, 2013 "Line of the Year" in the A3 MFP segment, for the third consecutive year. ' BLI's "Line of the Year" is a prestigious award given once a year to the manufacturer whose product line is determined to be the best in its category, based on the various cumulative test results conducted for all models in BLI's rigorous laboratory evaluation. In the last year, Konica Minolta's bizhub series won 12 MFP "Pick" awards in the MFP category, more than any other manufacturer, and its outstanding performance was recognized in 2013 with ' the "A3 MFP Line of the Year" award. ' Konica Minolta products received high marks from the BLI rigorous laboratory evaluation tests in key areas that mattered most to end users - reliability, ease of use, productivity and durability, in ' addition MFP's have been highly recognized for its superiority of achieving the quickest single and double -sided scan, high performance in document output test such as print quality and output ' consistency. Also Konica Minolta was praised as a manufacturer that always provides innovative products, being the first manufacturer to introduce biometric authentication in 2007 within the ' industry, as well as with the new offering of intuitive electrostatic touch panel for the bizhub series. More information can be found at this link: http: / /www.konicaminolta.com /about /releases/2013/0313 01 01.html 3. InstailEition includes: Nehvork support on install ' Loffler Companies will assign a Print Management Team consisting of a Team Leader, Primary Hardware Technician and a Primary Network Support Technician to support the installation and i implementation process. ' We also have a professional services team to provide I.T. network support for all our products. 4. Type of training provided to technicians As mentioned above Loffler employs 67 service staff and technicians and all Loffler equipment is ' serviced by our full -time service technicians. In addition, we have technical analysts, certified manufacturer trainers, product segment supervisors, and service managers on staff in the Twin ' Cities metropolitan area. ' Our service team consists of multiple teams focused on color, office, and production devices and based on manufacturer. All technicians are manufacturer trained in Loffler's own manufacturer- ' certified training center. Our technician training facility is manufacturer - certified by both Canon and Konica Minolta. Note that all Loffler technicians are network certified (MS NetPlus). This ensures your machines are installed and connected in one visit. Technicians can also provide preliminary network troubleshooting so our Network Specialist Team can obtain pertinent information if they are ' required on site for networking assistance. Manufacturer warranties for all products are enforced by Loffler. All new equipment and accessories are provided with warranty and without additional costs. City of Columbia Heights • • . . Your Most Valuable Partner for Innovative Business Technology & Services r r r r r r r r r r r 1 1 1 1 1 1 1 i 1 1 1 1 1 1 1 1 1 1 1 Loffler Service • • • Service training requirement and certification process • A newly hired technician is required to go through a minimum of 120 hours of classroom training with our manufacturer - certified trainers and 80 hours of on -on -line Computer Based Training (CBT) provided through our partner websites. Technicians must test and pass certifications from our partners. • Loffler technicians are required to complete all training for their service level as well as continue to learn and take additional and updated training throughout their service with us. • Loffler is an ATP (Authorized Technical Provider) for our manufacturers. That means that we employ our own certified trainer that trains our technicians. We are the first to be eligible for new products as our train - the - trainer program qualifies us for first right of refusal for training slots. Every technician is factory trained on -sight for the products that they work on. Training for any one product can involve classroom and hands on training from four hours to two weeks. • Loffler is specialized by product as well as by segment in specific areas. All Loffler technicians must complete rigorous manufacturer - required training to earn certification for the devices they service. 1 City of Columbia Heights I Your Most Valuable Partner for Innovative Business Technology & Services Recommended Solution • • • The Konica Minolta bizhub C364e is designed to improve your output, reduce your costs and help you take control of your workflow. With prints and copies at up to 36 ppm in both color and B &W, you'll have performance to match the demands of your business. INFO - Palette design includes the latest evolution of our award - winning 9" color multi -touch screen that works as easily as a familiar tablet PC. Community Development Konica Minolta bizhub C364e Components Included: • 36 Pages per Minute (B &W & Color) • 1,200 x 1,200 dpi • 3,650 sheet Paper Supply • (2) 500 sheet Paper Drawers • (1) 2,500 sheet Paper Drawer • 150 -sheet Bypass • 2 GB RAM & 250 GB HDD Memory • Automatic Duplexing • Staple Finisher • Low Power Consumption with Eco- Indicator • Power Requirements /Plug: 120V, 15A, 60Hz /NEMA 5 -15R • Delivery, Professional Service Installation, Implementation and Ongoing Training Equipment Purchase Price Konica Minolta bizhub C364e: $6,953.00 Optional Accessories 2/3 Hole Punch: $294.00 *Single Pass Dual Scanning: $242.00 *Increases Scanning speed to 160 impressions /minute Service and SUDDIv Agreement: All B &W copies billed @ $0.005 per copy. All Color copies billed @ $0.042 per copy. Rate Locked for 5 Years Includes all parts, labor and toner. Machine Pricing is good through April, 2014. City of Columbia Heights Stock photo. Photo may not reflect proposed configuration. Corey Schlosser Integrated Solutions Account Manager Loffler Companies, Inc. Email: cschlosser @loffler.com Direct Dial: 952 - 646 -6427 www.loffier.com Your Most Valuable Partner for Innovative Business Technology & Services Recommended Solution • • 9 The Konica Minolta bizhub C364e is designed to improve your output, reduce your costs and help you take control of your workflow. With prints and copies at up to 36 ppm in both color and B &W, you'll have performance to match the demands of your business. INFO - Palette design includes the latest evolution of our award - winning 9" color multi -touch screen that works as easily as a familiar tablet PC. Fire Konica Minolta bizhub C364e Components Included: • 36 Pages per Minute (B &W & Color) • 1,200 x 1,200 dpi • 3,650 sheet Paper Supply (Standard) • (2) 500 sheet Paper Drawers • (1) 2,500 sheet Paper Drawer • 150 -sheet Bypass • 2 GB RAM & 250 GB HDD Memory • Automatic Duplexing • Staple Finisher • 2/3 Hole Punch • Low Power Consumption with Eco- Indicator • Power Requirements /Plug: 120V, 15A, 60Hz /NEMA 5 -15R ICI • Delivery, Professional Service Installation, Implementation and Ongoing Training Equipment Konica Minolta bizhub C364e: Purchase Price $7,247.00 Optional Accessories *Single Pass Dual Scanning: $242.00 *Increases Scanning speed to 160 impressions/ minute Service and Supply Aqreement: All B &W copies billed @ $0.005 per copy. All Color copies billed @ $0.042 per copy. Rate Locked for 5 Years Includes all parts, labor and toner. Machine Pricing is good through April, 2014. City of Columbia Heights Stock photo. Photo may not reflect proposed configuration. Corey Schlosser Integrated Solutions Account Manager Loffler Companies, Inc. Email: cschlosser @loffler.com Direct Dial: 952 - 646 -6427 www.loffler.com Your Most Valuable Partner for Innovative Business Technology & Services Recommended Solution • • • t The Konica Minolta bizhub C364e is designed to improve your output, reduce your costs and help you take control of your workflow. With prints and copies at up to 36 ppm in both color and B &W, you'll have performance to match the demands of your business. INFO - Palette design includes the latest evolution of our award - winning 9" color multi -touch screen that works as easily as a familiar tablet PC, Recreation Konica Minolta bizhub C364e Components Included: • 36 Pages per Minute (B &W & Color) • 1,200 x 1,200 dpi • 3,650 sheet Paper Supply (Standard) • (2) 500 sheet Paper Drawers • (1) 2,500 sheet Paper Drawer • 150 -sheet Bypass • 2 GB RAM & 250 GB HDD Memory • Automatic Duplexing • Staple Finisher • Low Power Consumption with Eco- Indicator • Power Requirements /Plug: 120V, 15A, 60Hz /NEMA 5 -15R • Delivery, Professional Service Installation, Implementation and Ongoing Training EE uipment Konica Minolta bizhub C364e: Purchase Price $6,953.00 Optional Accessories 2/3 Hole Punch: $294.00 *Single Pass Dual Scanning: $242.00 *Increases Scanning speed to 160 impressions/ minute Service and SUDDIv Agreement: All B &W copies billed @ $0.005 per copy. All Color copies billed @ $0.042 per copy. Rate Locked for 5 Years Includes all parts, labor and toner. Machine Pricing is good through April, 2014. City of Columbia Heights Stock photo. Photo may not reflect proposed configuration. Corey Schlosser Integrated Solutions Account Manager Loffler Companies, Inc. Email: cschlosser @loffler.com Direct Dial: 952- 646 -6427 www.loffler.com Your Most Valuable Partner for Innovative Business Technology & Services 1 1 1 / 1 1 1 1 1 1 1 Recommended Solution Cost Analysis Current Service • 0 ® a E € 595,200 B &W Copies per 15 months @ $0.0065 /copy = $257.92 /month 148,800 Color Copies per 15 months @ $0.047 /copy = $466.24 /month Billed at $724.16 /month Proposed Service* 595,200 B &W Copies per 15 months @ $0.005 /copy = $198.40 /month 148,800 Color Copies per 15 months @ $0.042 /copy = $416.64 /month Billed at $615.04 /month Total Proposed Service Savings* *Contingent upon being awarded new copier business SERVICE RATES TO REMAIN LOCKED FOR FIVE YEARS NO HIDDEN FEES OR SHIPPING CHARGES LOFFLER WILL DISPOSE OF CURRENT RICOH EQUIPMENT City of Columbia Heights $59.52 Savings /month $49.60 Savings /month $109.12 /month Your Most Valuable Partner for Innovative Business Technology & Services Recommended Solution • • • • (12.) The proposed Konica Minolta equipment meets or exceeds each of the general requirements listed as items 1 -10 on the first page of the request for proposals. • (22.) The new equipment would be delivered and installed 7 -10 business days after an agreement is reached. Corey Schlosser Integrated Solutions Account Manager Loffler Companies, Inc. Email: cschlosser @loffler.com Direct Dial: 952 - 646 -6427 www.loffler.com City of Columbia Heights Your Most Valuable Partner for Innovative Business Technology & Services i i Loffler Support Team • ® • 0 COREY SCHLOSSER Integrated Solutions Account Manager. Direct Dial: 952- 646 -6427 Email: cschlosser @loffler.com SHANA FINNEGAN Sales Manager, Integrated Solutions. Twenty -two years industry experience. Direct Dial: 952 - 925 -6842 Email: sfinnegan@loffler.com HEATHER HALLOFF Color Solutions Specialist. Seventeen years industry experience. Digital color solutions. Local and national corporate accounts. Direct Dial: 952 - 915 -6895 Email: hhalloff@loffler.com JENNIFER PETERS Manager of Client Services. Twenty -two years industry experience, overseeing Loffler's Call Center and Product Training. Direct Dial: 952 - 925 -6872 Email: jpeters @loffler.com JEFF KING Business Process Manager. Twenty -three years industry experience. Workflow and content management software, scanning solutions, project management, and custom project development on a local and national account level. Direct Dial: 952 - 646 -6482 Email: jking @loffler.com Loffler's technical and systems support team also includes one Microsoft Certified Software Engineer (MCSE); four additional Microsoft Certified Professionals (MCP); and two additional Certified Netware Engineers (CNE) City of Columbia Heights Your Most Valuable Partner for Innovative Business Technology & Services LOKOLER You say "Yes" to: TOP -RATED SERVICE & SUPPORT - Since 1986, Loffler Companies has been a Minnesota- based, privately held company r " "a dedicated to providing the best office solutions l a r O j mss; for your business needs. With one of highest- rated service departments in the country, and 1 technicians specially trained on the products, - and services we offer, you can be confident your m business or organization is always productive. Our commitment to confirm your request for service via phone within one hour, our 2.6 hour average response time for equipment service, EXCEEDING CLIENT EXPECTATIONS and the fact that our technicians carry mobile SINCE 1986 devices to instantly locate the necessary parts and information, make us your most valuable Elite Trainers and Technicians partner for business technology and service. COPIER & PRINTER SERVICE FACTS: • All equipment is serviced by our 60 full -time, specially trained local technicians who include technical analysts, certified manufacturer trainers, product segment supervisors, and service managers. • Service teams focus on color, office, and production devices specific to manufacturers, with technicians specializing according to brand and model. • All technicians are network certified, ensuring your machines are installed and connected in one visit and any service call network issues can be identified or resolved. • Service vehicles are stocked daily with a full inventory of parts to increase completions of repairs on our first visit. In addition, we rank nationally in the top 8% of dealers for having the correct parts with us on every service call. • Loffler is rated among the top 10% nationally in service response out of 210 dealers. 02013 Loffler Companies, Minnesota & Western Wisconsin Loftier Goy - ipanies, Inc. • 962.925.6800 • v,Am'.1off14:Dr.c0;1-1 -L_&F I_ J SPECIALIZED CLIENT TRAINING Our dedicated team of specialized trainers works with your organization to become confident in using your new product or service. Loffler provides hands -on training customized to the applications you use. From your work station to the device, our trainers show you how to best manage your documents and leverage your investment. We believe professional training is critical to achieving productive and satisfied users of multi - functional technology. Working closely with your on -site IT and network managers, we seamlessly integrate our products and services into your work environment. Our trainers, who perform more than 1,200 training sessions a year, are the industry's most qualified and give our clients an unparalleled training experience. EFFICIENT ORDER FULFILLMENT Clients appreciate and recognize Loffler for offering the smoothest implementation and delivery process in the industry. Loffler is one of the only businesses with a local warehouse providing inventory for parts and supplies, and receipt and initial delivery of all customer equipment. Loffler's order fulfillment team will work to get you up and running in record time. FLEXIBLE BILLING & FINANCING OPTIONS From the minute you say, "yes" to Loffler, we guarantee a positive experience at all levels. Our flexible financing options allow us to meet the individual needs of every client. We work with you to find a solution that works. Our regular usage analysis of your printer and copier fleet ensures that you only pay for what you use, helping you keep your budget in line. ALWAYS SOMEONE TO TALK TO We understand the frustration of automated service systems, and that's why we are dedicated to providing live personnel to answer and resolve any billing or service question. " Loffler's service techs are patient and kind every time they're here and they listen. don't know that I have all the words to express the exceptional service we've been given." Denise Cabak, First Lutheran Church • • • • • c' LOF-FLER Lot fl7,r Cc) r1panli rs, 111C. • 9 -)2.3 1.6800 • ':^d'Alw,lofflpr.conl 1 I 1 1 1 1 l I 1 1 1 I 1 1 I 1 1 i 0 • • • • • s . • • • • • Loffler Named 2013 Elite Dealer by The Week in Imaging The following was published online by The Week in Imaging editor Scott Cullen, recognizing Loffler Companies as an Elite Dealer for the fifth consecutive year. It's been a good year at Loffler Companies, but that has historically been the rule rather than the exception with this Elite Dealer over the years. Consider what's going on with managed services such as IT, MPS, and onsite managed services. All three service segments are growing at a 15 -20 percent rate. LOFFLER that is one of our core values," -the Week �� explains Jim Loffler, president. "Our pledged response times keep our clients up and running and always IA productive; our world - class service and support DEALER is unparalleled in the industry. And perhaps most n O importantly, when a client L calls Loffler, they are always able to talk one -on -one with a person - no automated responses /MgGINAG here!" The most innovative and unique quality of Loffler Companies is that it offers a diverse set of solutions from the spoken word to printed page, all on one network, with excellent service and support. "Our integrated solutions to meet the needs of any business or organization are what our clients appreciate most," adds Jim. Branding has also been instrumental in building the Loffler brand. The branding and visibility of the Loffler name is always at the forefront of everything the company does, from their Website, to collaterals, to radio ads, to signage on their building and fleet of service vehicles, to the strong recognition they receive for their contribution to the community. Attend a sporting event with the Twin Cities and it's a good bet the Loffler brand will be prominently displayed on scoreboards at Timberwolves, Vikings, and Lynx games. Loffler is doing something right; customers appreciate the one -stop shopping experience for integrated solutions the company provides. From printers and copiers, to MPS, to IT, to onsite managed services, to telephones and document consulting and workflow, all their technology and service needs are met by one company, on one invoice. The latter may not be unique, but the comprehensiveness of the offerings certainly is. LOFFLER that is one of our core values," -the Week �� explains Jim Loffler, president. "Our pledged response times keep our clients up and running and always IA productive; our world - class service and support DEALER is unparalleled in the industry. And perhaps most n O importantly, when a client L calls Loffler, they are always able to talk one -on -one with a person - no automated responses /MgGINAG here!" The most innovative and unique quality of Loffler Companies is that it offers a diverse set of solutions from the spoken word to printed page, all on one network, with excellent service and support. "Our integrated solutions to meet the needs of any business or organization are what our clients appreciate most," adds Jim. Branding has also been instrumental in building the Loffler brand. The branding and visibility of the Loffler name is always at the forefront of everything the company does, from their Website, to collaterals, to radio ads, to signage on their building and fleet of service vehicles, to the strong recognition they receive for their contribution to the community. Attend a sporting event with the Twin Cities and it's a good bet the Loffler brand will be prominently displayed on scoreboards at Timberwolves, Vikings, and Lynx games. "One of the challenges we are always rising to meet is finding ways to continue to improve, support, manage and implement strategies to do what we do best - provide a diverse set of office products and services and support them," explains Jim. "As technology, processes and ways of doing business evolve, we strive to stay on the cutting edge with our service and product solutions and adapt, grow and improve to exceed expectations." That's why Loffler's senior staff stay informed and ahead of the curve by monitoring and implementing strategies using the Traction philosophy of business, a holistic system that helps leaders run better businesses by having • • • . • • • I_Oiiler Ci011'paries • 61coaiingtr.,l, 05".- 55 J li uC �1�Qfl� °LC;)17 • l'.`R'�ob.�; .i�8f C:;)'�l One strategy that's worked well for Loffler over the years is hiring only the best and brightest in the industry who are committed to the Loffler philosophy of exceeding expectations with clients, partners, and the community. "The customer is always first at Loffler, and "One of the challenges we are always rising to meet is finding ways to continue to improve, support, manage and implement strategies to do what we do best - provide a diverse set of office products and services and support them," explains Jim. "As technology, processes and ways of doing business evolve, we strive to stay on the cutting edge with our service and product solutions and adapt, grow and improve to exceed expectations." That's why Loffler's senior staff stay informed and ahead of the curve by monitoring and implementing strategies using the Traction philosophy of business, a holistic system that helps leaders run better businesses by having • • • . • • • I_Oiiler Ci011'paries • 61coaiingtr.,l, 05".- 55 J li uC �1�Qfl� °LC;)17 • l'.`R'�ob.�; .i�8f C:;)'�l r TTi �_ Y LIP r LOFTLER t t better control and a better life balance. Gaining traction as a business, and with the entire organization, allows Loffler to advance as a healthy, functional and cohesive team. "The implementation company -wide of the Traction philosophy was an important, successful undertaking," notes Jim. "Our regular senior management L10 meetings are a place for leaders to look at and address what is most important, and solve any issues as they arise. As we worked through and implemented the Traction model, we established a set of core values and an updated purpose statement. Everything we do with and for our clients and partners is held up to those values, including hiring, reviewing, promoting and, if necessary, firing employees. All of these strategies make our response to challenges strong, efficient and successful:' An updated and rebuilt the Website has also impressed us with Loffler's online storefront promoting who they are, what they do, and why clients should choose Loffler as their partner. "We continue to keep it as current, interactive, and in sync with evolving technology as possible," states Jim. "Improving the search engine optimization of our website was a significant part of this rebuild that continues to improve leads and relationships with potential clients. Despite being one of the upper tier dealerships in the country, Loffler Companies is still able to maintain a small business, family feel. The company does a fantastic job supporting clients and winning business so employees can be proud to say they work for Loffler. Fla "sr`ES\ t ;:VPs x'90, TOP WORK z PLACES r 0 Al �k 'At our office headquarters, just about anywhere at any time, one can feel the energy of busy, dedicated workers, the drive for success, and the opportunity for growth," notes Jim. "Loffler Companies firmly believes in the Good to Great philosophy of having the 'right people on the bus' and potential employees are sought with our core values t and the best fit in mind:' The Week in Imaging isn't the only one that's noticed Loffler. For the sixth consecutive year, Loffler Companies has t been named to the Inc 500 Fastest Growing Companies in America list. As well as the recent recognition of the Jefferson Award for Public Service, Loffler has been named a StarTribune Top workplace for three years -in -a -row, and one of the "100 Best Places to Work in Minnesota" by Minnesota Business magazine for two consecutive years. One can't underestimate Loffler's core values of positive attitude, professionalism, drive for results, customer first focus, integrity, trustworthiness, and innovation. Cumulatively, those values continue to drive and measure Loffler Companies as a business, and on an individual employee basis, so that the dealership exceed expectations in the many different ways they touch clients and the community. It's also why Loffler Companies stands tall among our 2013 Elite Dealers. Loffler is your Most Valuable Partner for Innovative Business Technology and Services. Loffler Con parries • 952.925.:805 ©2013 LofflerCompanies, Minnesota/Western Wisconsin ® "Our employees feel the calling and want to make a difference in the communities in ® which we serve. I'm proud of our team and the quality of services they provide our clients and our community," said company founder and President Jim Loffler. Loffler Companies' primary focus and benefactor is the St. Joseph's Home ® for Children for whom they provide countless volunteer hours and fundraisers ® throughout the year. "We greatly value Loffler's long -term commitment to the children at St. Joseph's," said Keith Kozerski, director of children's services at Catholic Charities of r J. St. Paul and Minneapolis, 1� f) which runs the program. "Their contributions of c time and resources over the p ' ` years have been very helpful L 1 r. ' f to our work with at -risk children in the community." Loffler provides support for many other great causes in the Twin Cities including the Susan G. Komen Race for the Cure :1 Ronald McDonald House, VEAP (Volunteers Y. thinkPINKkids, Feed My Starving Children, and more. Loffler Companies, the leading business technology and services provider in the upper Midwest, was selected as one of an elite twelve Minnesota organizations to be honored with the 2012 Jefferson Award for Public Service by the Minneapolis/ ® St. Paul Business Journal. Loffler employees were recognized for their 26 -year history . of giving their time, talent, and financial resources to their community. ® "Our employees feel the calling and want to make a difference in the communities in ® which we serve. I'm proud of our team and the quality of services they provide our clients and our community," said company founder and President Jim Loffler. Loffler Companies' primary focus and benefactor is the St. Joseph's Home ® for Children for whom they provide countless volunteer hours and fundraisers ® throughout the year. "We greatly value Loffler's long -term commitment to the children at St. Joseph's," said Keith Kozerski, director of children's services at Catholic Charities of r J. St. Paul and Minneapolis, 1� f) which runs the program. "Their contributions of c time and resources over the p ' ` years have been very helpful L 1 r. ' f to our work with at -risk children in the community." 1 • • • • • • • j= ✓ ,, r;�_;. sae' Jim's personal philosophy that "to whom much is given, much is required" is in the DNA of the company and is embraced by Loffler's 330 employees. The Jefferson Awards were founded in 1972 by Jacqueline Kennedy Onassis, U.S. Senator Robert Taft, Jr., and Sam Beard, founder and chairman of the National Development Council, to honor outstanding corporate philanthropy programs nationwide. LOFFLER About Loffler Companies Founded in 1986 by Jim Loffler, Loffler Companies provides office technology and services to improve a client's productivity and bottom line results. Offerings include multi - functional copiers and printers (Canon, Konica Minolta, HP, Toshiba, Oce, Lexmark), managed print services, software & workflow technologies (uniFLOW, eCopy, etc.), IT managed services, VoIP phone solutions (unified communication with NEC and ShoreTel), and on -site managed people -based services for copy centers and mail rooms. Loffler serves clients in Minnesota and Western Wisconsin that are local, national, and international in scope. Loffler is recognized by multiple partners as one of the top 15 office technology and services dealers in the country. For more information about Loffler Companies and how it can help your organization succeed, please call Loffler at (952) 925 -6800 or visit www.loffler.com. ©2013 Loffler Companies, Minnesota/Western Wisconsin LOfll`'i' l_,Cfii�a�t!1185 • 9_2.925.6, Cffi • �.. , �,- _..,�... Loffler provides support for many other great causes in the Twin Cities including the Susan G. Komen Race for the Cure (Gold Sponsor), American Cancer Society, Ronald McDonald House, VEAP (Volunteers Enlisted to Assist People), Cornerstone, thinkPINKkids, Feed My Starving Children, and more. 1 • • • • • • • j= ✓ ,, r;�_;. sae' Jim's personal philosophy that "to whom much is given, much is required" is in the DNA of the company and is embraced by Loffler's 330 employees. The Jefferson Awards were founded in 1972 by Jacqueline Kennedy Onassis, U.S. Senator Robert Taft, Jr., and Sam Beard, founder and chairman of the National Development Council, to honor outstanding corporate philanthropy programs nationwide. LOFFLER About Loffler Companies Founded in 1986 by Jim Loffler, Loffler Companies provides office technology and services to improve a client's productivity and bottom line results. Offerings include multi - functional copiers and printers (Canon, Konica Minolta, HP, Toshiba, Oce, Lexmark), managed print services, software & workflow technologies (uniFLOW, eCopy, etc.), IT managed services, VoIP phone solutions (unified communication with NEC and ShoreTel), and on -site managed people -based services for copy centers and mail rooms. Loffler serves clients in Minnesota and Western Wisconsin that are local, national, and international in scope. Loffler is recognized by multiple partners as one of the top 15 office technology and services dealers in the country. For more information about Loffler Companies and how it can help your organization succeed, please call Loffler at (952) 925 -6800 or visit www.loffler.com. ©2013 Loffler Companies, Minnesota/Western Wisconsin LOfll`'i' l_,Cfii�a�t!1185 • 9_2.925.6, Cffi • �.. , �,- _..,�... Fri KONICA MINOLTA bizhub C364e/C284e/C224e MAKE YOUR WORK EASY WITH frig, FAIJ A m � � it IL ■At \\ wo Y I - TOIL ==H MUL� a VNE OF TH F� 2013 BLI The bizhub C364e series offers an unsurpassed array of scanning features and benefits to bring information into your workflow with greater speed and flexibility. EVOLUTIONARY PERFORMANCE IN COLOR PRINTING AND SCANNING Konica Minolta continues to drive the evolution of digital imaging technology — and in general business as well as healthcare, education, legal and other specialized applications, bizhub gives you easy ways to boost your productivity. Along with high -speed printing in color or B &W, you can speed your workflow with fast scanning to multiple destinations — and add auto finishing options to create full -color reports, brochures, flyers, and graphical presentations in -house and on- demand. Count on Konica Minolta to make it all look easy. H Nigli -speed doe ument sti-arnrring to rmirlfipie destinations. In addition to the high - speed scanning capabllit.?3 of your bizhub C364eiG28,e!C224e, Distril"uterl Scan compatibility l:Jt,h Wind3,vs servers let3 `i i &uto.m gate the scanning process by sender 7 . CU,ren[s directly to a "Scan Server" set up to folio+,: +.,;ar i,rs -`rc ,runs— another bizhub anhanceme;it to speeJ ,J'ur You can scan to email, F, P, SM8 and pc. icrm Tb,i', Pq scanning using simple command icons on your bizhub touch - screen panel. Scan -to -Nee and Scan -to -Home capabilities let you move documents quickly to secure locations. You can aso scan directly to convenient Use Boxes for individuals, departments, ,vorkgroups and projects. Scan to Po +vverPoint, Vklcrd and Exce! lets you convert hard -copy documents to highly versatile Office Open XIviL fil; s easily, and auto:ratically — and Scan to PDF /A and Linearized PDF capabilities optimize documents for display or archiving. Modular finishing options for low -cost in -house printing. Printing in -house and on- demand saves time and money — and also lets you keep control of sensitive information, including business plans, patient records, student files and legal documents. But stapling, folding or saddle- stitching by hand can be tedious — so the bizhub C364e/C284e/C224e makes things easy : pith auto - finishing options for producing color and B &Vl reports, presentations, case files, newsletters, records and marketing or training materials. Direct Print supports Me newly adopted dowman Office Open en XML XML — saving YOU rime by allo.vina drao- and -drop printing ` r of many popular file formats. Powerful, networkahte printing to make everyone Maximurn print/copy fiexibiiity in more paper rner e oroduotiva. sizes and weights. The b�zhub 0364a, C284e and :224e all ir:,coorate many of our latest et' hancemants to speed your print '.4rorkflov!. Faster '.varim -up tune o1`20 scoonds or ie3s ar� first-copy output, In 1 seconds or less can ell! oIr`3ie hos? ! ilprG'1JCtilre \ 3i[Ir ig lines — and high -speed ilitai nal processing reduces RIP time to keep color jobs m: �!in 1, Built -in Pc:stScript 3 emulation features ArItO Trapping and Black Overprint modes as +::cell as a mc•e %.arsatile ICC profile for specialized or detailed color settings. To enhance your color printing and scanning, soohisticatec. color conversion imaging and a scanner s rith enhanced dynamic range are provided to capture vivid dark colors and accurate light greens. Support for Microsoft Office Open V& lets you perform fast drag -and -drop printing ct the latest Microsoft Office files, including docx, xlsx, and pptx. Using dot:rnloadable apps, you can take advantage of Cloud storage services — and a convenient USB port on each bizhub lets you print and save documents to /from flash rnemory devices. The compact FS -534 Staple Finisher performs 50 -sheet 3- position stapling and sorting. There is also an FS -534; b Finisher + SD -511 Saddle- Stitcher Kit version for creating up to 80 -page booklets +.;pith suppcl t for tri -fold sheets.. Crisp creases in booklets and tri -fold sheets improve the look of your finished product. Both finishers also accept the optional PK -520 2/3 Hole Punch Kit. The FS -533 Internal Finisher provides a second finishing option for corner stapling or 2- position stapling. You can add the optional PK -519 Punch Kit to your FS -533 for 2/3 -hole punching. And the JS -506 Job Separator Tray option helps you sort prints, copies or faxes more easi y. With all these modular options, you can easily build a system that serves your needs today — and grays with your business tomorro i. For easy handling of all vc!r jo.umelit ri ecis,, you'll have suppo: t for a'.,vide 3rrav of media sizes and ':!eights — from thin 14 Ib. b nd paper (52 gsm) to -nick 100 lb. cover stock 1,311 gmn), inciudil g the ability to print 1 i" x 17' full -bleed originals on 12" x 18" paper to preserve margins 'no crop- marks. T':'0 standard papar dra%vers and a 1 50 -sheet multiple L; pass tray can be augmented by a Large Capacity Trot; to raise maxim!arn paper capacity to 3,650 sheets — enoulii to handle document traffic ci busy days 1 -1th less reloading. All three modeis let you print' tabb J pages frorn the multiple, bypass tray and insert tabs into healthcare records, legal case files, student Information binders, human resource packets and other tabbed documents. And Watermark mode lets yott apply transparent marks to print'copy output to identify or restrict access to documents. You'll have standard 10D% duplex productivity at rated engine speed, producing tv; o -sided prints and copies +.rithout the need to re -insert originals. Blank page removal during scanning or copying saves more paper. Proof Copy; %Print lets you run off a test page to check your settings before starting your entire print run. Carbon Copy printing saves time by outputting the same data continuously from multiple paper trays in different paper +,veights or colors — for example, vdhite for immediate distribution, yellclly for forn;arding, green for filing. EXTENDING YOUR OPTIONS WITH SEAMLESS SOFTWARE . INTEGRATION In today's fast-moving digital world, needs keep changing — and Konica Minolta's EnvisionlT approach extends your power to take advantage of emerging business and professional opportunities. You'll have all the options you need: downloadable productivity apps, high-speed fax, i-Option kits and PageScope software to manage documents and devices. You'll also benefit from bEST integration with 3rd-party business software for specialized solutions — including variable-data printing, account tracking, cost recovery and more. All the opfinns yc ; ;:-ed for all -in -one produc1i ,ity oizi-L"G n:, . 1,e:s o 1 (1 VC'ULJi1g C;'.'Kt ap, ay o. _xte��jc ` 7,unc �ens 1.0 t,D, nloajkp a'); s irc,, ije � Cj7hijh T^- use o.j: N'01-1 , LO oanel. sllcl- a 1t'.rar. Df )'jsitipss i,-!-nis @rjr; tcrjj,,191eS, rhe�k on ihe 3Laws oi , �Iur L,FP s , ecurk,,, .,e-, tlng3- S,,in m N'(! rosoft ShareFo'q!, rcier Clean Pianpt i"ecy,71hng noyes, print Clean Pi-ne[ shipping labels ar.a iriun ni_,ra P11 vM;icjt ever leaving the MFP. Along , %Jth do,.!njoadabip prodUcti%;ity apps and s,a1a`)19 options fcr auto finishing and pace;, handling, ou'll have ar;,cbss to innovative ,')rjflcns for the peclaliz,,,cl capat'lifles iequired t y your business c [,ofcSicii. 'y I i C) - The ne� j-Option Li'-1 10 makes it easy I cNVefi User 'lox data to Compact PDF flies and trar,,,fuim incominu faxes to spPrchable PCF. LK-1 1 G lats create rr convert documents to the %,arious Offloc Open X,'Q file formats you need. You can also direct-print files attached fc email massages. And you can quickly encrypt PDF files — an important security enhancement to safeguard confidential information. Another nevv !-Option, LK--I 11 , provides ThinPrint support — enabling the bj7j jub C364e. C264e and C224e 10 print in ThinPrint environments additional hardaare. ThinPrint can speed your printing by performing data compression and controlling broadband netv)ork trafflc,.,.,hen print jobs are sent from ThinPrint engine to ThinPrint client. YOU can also add more i-Option kits for your bizhub [VIFP: LK-1 01 v3 for veb-broivser support, LK-1 02 v3 for PDF/A, LinearizaJ PDF and AES 128-bit PDF encryption Support, LK-1 04 v3 for Voice Guidance operation, LK-1 05 Q to create searchable PDF files, LK- 106 for Barcode Font support, LK-1 07 for Unicode Font support, and LK-1 08 with support for OCR Font printing. The bizhub C364e, C284e and C224e all incorporate Konica Minolta's lVVS (Internal Web Server) — a simple, convenient web brao,,ser solution for all-in-one functionality. And all models al!aN You to add our Super G3 fax, with dual-line option for high- volume transmission and reception. Scan/Fax Destination List speeds your distribution by filtering searches by criteria you determine — and you'll have selectable fax file formats including PDF compact PDF, TIFF, JPEG and XPS, plus Color Internet Faxing, PC Faxing and IP Address Faxing for maximum flexibility to speed information to destination. he avp; 'ibis a[ ud,.9 of aur;h. The PageScope Mobile App enables busy professionals to print from srnartphones and other portabies directly to The optional IC -414 Fiery Image Controller brings office workgroups high- quality color control. t Seamless integration of PageScope and 3rd -party software. Hardware and sctvare, tvorking together— that's a key advantage of Konica Minolta's bizhub Extended Software Terhnc'ogy (BEST). Your bizhub control panel can give you direct access to commands for standard business software as well as specialized document handling capabilities for legal, educational and healthcare applications. Konica Minolta's ovin PageScope Enterprise Suite provides a powerful set of bizhub productivip; tools for server -based authentication and account tracking — including a MyPanel Manager utility to customize the interface that appears at each bizhub MFP and disappears vAen users log out. The PageScope Mobile app allmvs you to print or scan documents on the go from multiple mobile platforms — an important advantage for medical, legal and educational professionals tvho avork from widely separated 1,vorkplaces or collaborate from home. PageScope software utilities do even more. PageScope Web Connection gives each bizhub its ovm internal website for fast access to device status information. PageScope Net Care Device Manager provides fast. simple IT management of multiple devices from a single point. PageScope Print Status Notifier provides automatic alerts to speed your wor kfla v. PageScope Data Administrator handles addresses, passwords, and accounts with ease — and PageScope Box Operator lets you dovmload and access scanned User Box data from your PC. Advanced color management tools for graphics solutions. For graphics - intensive applications in marketing, advertising, design and communications, the bizhub C364e and C284e accept the optional !C -414 Fiery Image Controller from EFI — the industry leader in advanced color management. The I0-414 provides standard EFI Command Workstation functionality, Fiery Remote Scan, and EFI WebTools to help you get the job done better. Fiery Graphic Arts Options include Auto Trapping, Hot Folder printing with embedded job ticket settings, job setup with finishing options and imposition attributes for drag - and -drop printing. An optional Color Profiler suite allovm you to create customized ]CC profiles with CMYK devices. Standard Fiery VUE sofb,vare orchestrates all these elements into a professional solution for high- impact results — giving you the ability to handle specific Pantone color requirements, manage print queues more effectively, and fine -tune color output to suit the needs of any job. ?Cedaiiz&d iePF! ; 'Lc?,�ticlal air ild•-;inccare ;'p;i of ?J�o oar must i c. Tply ;ih ,'SOX, FERPA, NIP.' :a and other gev2r ;n enf r ,,r;u ie :rents fc- the ci,otect :)n rif ;;iient, SiUdEr1t a!'J pa�i2nf i�TY..rnatir�. Y ur bizhuo C364e. C264e and 022-;e %ome ..i;tn erlhanseo S:ecuriiy pioi •,.,. ❑s..'1if bizhub SECURE, your SdIVIC? c:.n inirlctfe a po'. 'erful array Of io k-dc.,!f i proteoii<<rs that cular i ;our r fiub from unauthorized cpl .,1n. i "li ;an rnivat2 a „i f'yjii Cl FDF ";Orkfi^ :' t0 protect infoi rnat: : :'f caS In . fr, ctim PCs to ni, i .,Crkej bizhub dErices. IP'fllterlr g reu;..ters IP eddresaes of tie FCs ist h. - cur Ail !TlOdeIS are currently iii evai!iati0rl fc meet. Strict ISO 15408 Secl.Irlly i :UmJartds anti all accept a': Jd2 st-m,, Ct .P m fit the deeds of your acplir?tion, illdUdiflg R�rnetfiC 1 +ut iar!ti,aiinn, input for HI 1 Proi,'Imity Cards, i-, ass ;a+rd,, arid I'; '!g11 -;do S i ihs �itrds, C,',C(F v Card support (availab!e surnmer 2013), n an ,ptic. is udllt -Ili I0 ca,d readYr'cr fast, Fim.olB ID card nutilc "I- 'aticn. An optbr of Cok' G'dard system can f mn#re passs;ord access to make copios. HOD bccdk !''2n app:'; password prote, -Von to your tizhub hard d?sk drive. For environments that darnar..,d the highest level of security, the bizhub 0384e. C284e and 02242 also comply s,ith the higher level IEEE 2600.1 International standard for MFP as?d printer information security. To protect information ^nce stored on ,ovr bizhub hard disk drive, their Jcb Erase function automatically overwrites your HDD up to three times meeting the criteria of DoD 55220.224A (Department of Defense) and NAVSO P- 5230 -26 (LIS NaJ ,. And',�hsn your bizhub is reassigned to another location c:, removed from service, HOD Sanitizing can ovemj6te c'ata in eight different modes so no sensitive information is compromised. For all your document needs, you can count on Konica Minolta, Konica Minolta Business Solutions U.S.A., Inc. is a leader in advanced document management technologies and IT Services. The company focuses on complete business solutions including production print systems. digital presses, multifunctional products (MFPs), managed print services, vertical application solutions and related services and supplies. Konica Minolta has won numerous awards and recognition including being recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for six years in a row. For the third consecutive year, Buyers Laboratory LLC (BLI) has named Konica Minolta the winner of its "A3 MFP Line of the Year" award. In 2012, Konica Minolta also received "Document Imaging Solutions Line of the Year” recognition from BLI — and has been named to the Dow Jones Sustainability World Index in recognition of the company's economic, environmental and social performance. We are proud of our record of achievement — and we invite you to learn first -hand why you can always count on Konica Minolta. For more information, visit: www.CountOnKonicaMinolta.com bizhub C364e/C284e/C224e FULL COLOR PRINTER COPIER /SCANNER /FAX bizhub C364e bizhub C284e bizhub C224e SPECIFICATIONS s 20 sec / Full Color. s 6.9 sec , B&W: s 5.3 sec S 18 sec. / Full Color. <_ 7.7 see, B &W: s 5.9 sec. S 18 sec / Full Color: S 83 sec., B &W: s 6.9 sec Type /Toner System / Print Method Full -Color Printer /Copier /Scanner with Stationary Platen / Simitn HD Toner with Biomass / Tandem Process Monthly Duty Cycle (pages) 125,000 100,000 80,000 Print / Copy Speed (Letter, portrait) Full Color & B &W 36ppm Full Color & B &W: 28ppm Full Color & B&W. 22ppm • DF -701 Dual Scanner Document Feeder Full Color /B&W Duplex Speed: 160 open, Full ColorB &W Simplex Speed: 80 opm, Paper Capacity: 100 Sheets, Paper Size: 5.5" x 8.5" to 11" x 17" • DF -624 Single Rev. Scanner Document Feeder Full ColorB&W Duplex Speed: 37 opm, Full ColorB&W Simplex Speed: 80 opm, Paper Capacity: 100 Sheets, Paper Size 5.5'x 8.5" to 11" x 17" Power Requirements / Consumption 120V 12A (60 Hz) / 15DOW or less Dimensions / Weight 24.2 "(M x 27" (D) x 31" (H) / 18518 Its COPY Warm -up Time / First Copy Time s 20 sec / Full Color. s 6.9 sec , B&W: s 5.3 sec S 18 sec. / Full Color. <_ 7.7 see, B &W: s 5.9 sec. S 18 sec / Full Color: S 83 sec., B &W: s 6.9 sec Copy Resolution/Ouantity 600 x 600 dpi / 1 -9,999 Magnification Zoom range: 25 %- 400 %, 0.1 % increments, Preset reduction: 78.5 %, 73.3%,64.7%,50.0%, Preset enlargement: 121.4%,129 4%,154.5%,200% Copy Exposure Modes Text pegible text), Text(PhOto (clear text and halftones), Photo (optimized for gradations), Map (fine edges and legible text), Dot Matra (dot matrix or pencil originals), Copied Paper PRINT: Emperon Print System with bizhub Extended Solution Technology / Open API Processor / Memory / Hard Disk Drive 800 MHz / 2GB / 250GB (Shared with the copier) Print Resolution 600 x 600 dpi (1800 dpi equivalent x 600 dpi) or 1200 x 1200 dpi / Grayscale Gradations: 256 shades per pixel Page Description Language / Fonts PCL5a1c, PCL6 VL v.3.0) Emulation, PS3 (0016) Emulation, XPS v. 1.0 p(ML Paper Specification) / PCL: 80 Roman fonts, PostScript 3 Emulation: 137 Roman fonts Operating System Compatibility PCL6 /PS3: Windows XP Home (SP1), Windows XP Professional (x32, x64), Windows Vista (x32, x64), Windows 7 (x32, x64), Windows 8 (x32, x64), Windows Server 2003 Standard COPY/ PRINT FUNCTIONS SCAN & Enterprise (x32, x64), Windows Server 2003 Standard & Enterprise R2 (x32, x64), Windows Server 2008 Standard & Enterprise (02, x64), Windows Server 2008 Standard & Enterprise R2, Windows Server 2012 Datacenter & Standard; XPS: Windows Vista (x32, x64), Windows 7 (x32, x64), Windows 8 (02, x64), Windows Server 2008 Standard & Enterprise (02, x64), Windows Server 2008 Standard & Enterprise R2, Windows Server 2012 Datacenter & Standard; Mac (PS -PPD): OS 9.2 or later, OS X 10 2 or later, OS X 10.4 (Intel) or later; Litrunc Red Hat Enterprise Interface 10 Base -T/100 Base- TX/1000 Base -T, USB 1.1, USB 2.0, USB Host Network Protocols TCP/IP (IPv4 /IPv6), BOOTP, ARP, ICMP, DHCP, DHCP v6, AutolP, SLP, SNMP, FTP, LPR/LPD, RAW Socket, SMB, IPP, HTTP, POP, SMTP, LDAP, NTP, SSL, IPX,AppleTalk, Bonjour, NetBEUI, WebDAV, DPWS, S/MIME, IPSec, DNS, DynamicDNS, LLMNR, LLTD, SSDP, SOAP Features Account Track (1,000 accounts), Administration Mode, Auto Duplex, Auto Tray Switching, Card Shot, Copy Guard, Encrypted Network Password Printing, Energy Save Mode, Enlarge Display, Erase (Border, Frame, Edge) Mode, Finishing (Group, Sort, Staple, Punch, Half -Fold, Td -Fold, Center Staple and Fold), Form Overlay, Glossy Mode, ' HOD Encryption, HOD Job Overwrite, HOD Sanitizing, Image Preview (Job Finishing Image Display, Engine Configuration Displays, Interrupt, Job List, Job Reserve, Job Skip, LDAP, Mfxplex, Mix - Media, MyTab, Non -Image Area Erase, OHP Interleaving. Password Copy, Program/Recall Jobs, Print from 1156, Proof Copy, Secure Printing, Separate Scan,Tab Printing, User Authentication (Up to 20 Authentication Servers)(Synchronize w /Account Track), User Box Function, Utility (Meter Count, Environment Settings, Default Settings, One -Touch Settings, Check Consumable life), Watermark, Zoom Selection ' Scan Resolutions 200 dpi, 300 dpi, 400 dpi, 600 dpi Scan File Formats / Color Modes TIFF, PDF, Compact PDF, JPEG, XPS, Compact XPS, PPTX / Auto Color, Full Color, Black & White, 2- Color, Single Color Scan Functions Scan -to- Email, Scan- to -FTP, Scan -to -HDD (Scan -to -User Box), Scan- to- Me/Scan -to -Home, Scan -to -SMB (Scan -to- Desktop), Scan -to -USB, Scan -to- WebDAV, Distributed Scan Management, Network TWAIN, WS -Scan, Color Internet Fax • FK -508 / FK -511 FAX KIT (OPTIONAL) Compatibility / Compression Fax Transmission Speed / Fax Memory Fax Line Mode / Fax Exposure Mode Fax Functions Fax Options PAPER HANDLING Original Size Paper Trays • PC -110 Paper Feed Cabinet • PC -21 O Paper Feed Cabinet • PC -410 Paper Feed Cabinet Maximum Paper Capacity APPLICATIONS Network & Device Management User Tools Management Tools • PageScope Enterprise Suite ADDITIONAL OPTIONS Authentication / Security Options • External Keyboard • i- Option • Finishing • Others Super G3 compatibility, 33.6 Kbps modem speed / MH, MR, MMR, JBIG data compression Less than 3 seconds per page (JBIG, standard resolution) / 2 GB (shared print, copy, scan, fax memory) PSTN, PBX, G3 / Text, Text/Photo, Photo, Dot Matrix Autodiaifng (2,000 addresses), Auto Memory Reception. Broadcasting (maximum 600 locations), Duplex Transmission /Reception, F -Code Support, Group Dialing (up to 500 addresses per group / up to 100 groups), Password Transmission/Reception, PC -Fax, IF Address Fax, Palling Transmission/Reception, Program Dialing (400 programs), Timer Transmission, TSI Routing MK -728 Fax Mount Kit, Spare TX- Marker Stamp 2, SP -501 Fax Stamp Unit Up to 11 "x 17" (scanning /copying), Up to 11 "x 17" full bleed on 12" x 18" paper (printing) Tray 1: 500 -sheet (universal cassette) / 5.5" x 8.5" to 11 " x 17" / 14 It. bond to 140 Ib. index Tray 2: 500 -sheet (universal cassette) / 5.5" x 8.5" to 12" x 18" / 14 lb. bond to 140 lb index Bypass Tray: 150-sheet bypass /4" x 6" to 12" x 18 ", 8" x 13" / Banner Paper / 16 It. bond to 100 It. cover up to 300 gsm 500- sheets 18.5" x 11 ", 85" x 14 ",11" x 17" / 14 Ib. bond to 140 It. Index / Foolscap: 8.5" x 13.5 ", 220mm x 330mm , 8.5" x 13 ", 825" x 13 ", 8.12" x 13.25 ", 8" x 13" 500- sheets (x2) / 8.5" x 11 ", 8.5" x 14 ",11" x 17" / 14 lb bond to 140 lb index / Foolscap 8.5" x 13 5 ", 220mm x 330mm , 8.5" x 13 ", 8.25" x 13 ", 812" x 13 25 ", 8" x 13" 2,500- sheets / 8.5" x 11 "/ 14 lb. bond to 140 lb. index 3,650 - sheets jiotai with options) PageScope Data Administrator, Driver Packaging Utility, HOD Back -Up Utility, Download Manager (ICC Color Profile Utility), Log Management Utility PageScope Web Connection, PageScope Direct Print, PageScope Box Operator, PageScope Print Status Notifies Copy Protect Utility, Print Utility for Unix bizhub vCare support PageScope Account Manager, PageScope Authentication Manager, PageScope MyPrint Manager, PageScope MyPanel Manager, PageScope Net ',are Device Manager (standard) AU -102 BfometricAuthentication Unit, AU -201 H HID Proximity Card Authentication Unit, AU -202H HID [Class Card Authentication Unit, AU -204H Magnetic Stripe Card Reader, e AU -211 P CAC/PIV Solution', SC -508 Copy Guard Kit, WT-506 Worlting Table to support Authentication Devices, MK- 735 1ntemal Mount Kit KH -102 Keyboard Mount Kit, 0 1 1 10 -Key Pad, EK -606 USB Interface for External Keyboard and Voice Guidance, EK -607 USB Interface for External Keyboard, Bluetooth Support and Voice Guidance LK -101 v3 [- Option, LK -102 v3 i- Option, LK -104 v3 f- Option, LK -105 v3 i- Option, LK -106 i- Option, LK -107 i- Option, LK -108 f- Option, LK -110 f- Opt[on, 1 1 1 1. Option, UK -204 i- Option Memory Upgrade Kit FS -534 50 -Sheet Staple Finisher, FS -534 50 -Sheet Staple Finisher+ SD -511 Saddle Stitcher Kit, PK -520 Punch Kit (FS -534), FS -533 50 -Sheet Inner Staple Finisher, PK -519 Punch Kit (FS -533), JS-506 Job Separator DK -510 Copy Desk, MK -730 Banner Paper Guide, OC -511 Original Cover • FIERY IC -414 EMBEDDED IMAGE CONTROLLER (OPTIONAL)*' Processor/ Memory / Hard Disk Drive Intel Pentium E5300 2.6 GHz / 2 GB (standard/max) / 160 GB HOD Page Description Language / Fonts PCL5, PCL6 Adobe PostScript 3 (version 3019) / PCL 80 fonts, Adobe PS3:138 fonts Operating System Compatibility PCL6, PS3: Windows XP (x32, x64), Windows Vista P2,):64), Windows 7 (22, x64), Windows 8 (x32, x64); Windows Server 2003, Windows Server 2008 (g32, x64), Windows Server 2012 (x64); Interface / Protocols Standard Software Optional Software / Hardware W KONIU MINOLTA Maw OS X 10.4.x, Intel - based: 10.0 (print driver), 10.5.x, 10.6.x, 10.7.x, 10:8.x; Unix/Linux 10 Base -T /100 Base- TX/1000 Base -T, USB 1.1, USB 2.0 / TCP/P, IPX/SPX, AppleTalk (EtherTalk), LPR, SMB, LPD, Netware (5.x, 6 x), Pserver Npdnter NDPS, IPP, SMTP/POP3, LDAP, SSL/TLS, SNMP, HTTP/HTTPS, IPv6, DPWS (WSD) Fiery Command Workstation, ColorWise Tools, Fiery Spot -On', Fiery WebTools, Fiery VUE, Secure Erase Fiery Productivity Package, Hot Folders/Virtual Printers, Auto Trapping, SeeQuence Impose, SeeOuence Compose, Impose +Compose Suite, Color Profiler Suite W/ES -2000, ES -2000 Spectrophotometer / Vi -506 Video Interface M for IC -414 • OPTIONAL STANDARD Konica Minolta Optimized Print Services offers a full suite of device output services and workflow solutions that increase efficiency and control costs. Please contact your authorized Konica Minolta sales representative for details. 'Anacipaled availability Summer 2013 —Fiery not available for the bizhub C2224e Printed on a: bizhub PRESS cs000 of ® 2013 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Konica Minolta, Count on Konica Minolta, KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. bizhub, PageScope and Simild are trademarks of KONICA MINOLTA, INC. Fiery and the Fiery logo are trademarks of ER. Ali other brands and product names are registered trademarks or trademarks of their respective owners. 100 Williams Drive Design & specifications are subject to change without notice. Some functions may require options, which may or may not be available at time of launch. Ramsey, NJ 07446 4/ 'fix` www.CountOnKonicaMinolta.com blzhubAr S,;Tt ly bizhubOoare- MarketPlaLe� b ® Mac i, i,ABBYY' tern #:C364eBR0 7/17/13 www.kmbs.konicaminolta.us 1 1 1 1 1 ► 1 1 ► 1 ► ► ► ► ► ► ► ► • • • Why Choose KONICA MINOLTA — MAKING THE MOST OF YOUR INVESTMENT Increased efficiency. Lower costs. World -class service and support. That's what you get from the Konica Minolta experts at Loffler. We'll find the best solutions to fits your needs from mid - volume to light production and digital color presses. Loffler and Konica Minolta partner to help your business manage and deliver customized documents while offering secure and mobile printing options. Consider what Konica Minolta devices have to offer: • Excellent paper handling and print quality • FREE Page Scope Mobile Printing Application • FREE, easy -to -use recycling program • Document feeder and print drivers come standard • Customizable easy -to -use interface uses same screens on color and monochrome devices • Lower maintenance costs than other brands • Letter -size trifold finisher available • More prints (than other brands) before service needed and fewer service calls ©2014 Loffler Companies, Minnesota & Western Wisconsin Imaging Solutions • • • • • I<ONICA MINOLTA FROM 7 LOr+LER ■ LOFFLER... • Is one of the top 10 independent Konica Minolta dealerships in the U.S. for performance and growth. • Is Konica Minolta Pro -Tech Certified - validation of our processes, certifications and service responses. • Is a Konica Minolta- authorized training center. • Warehouses all parts and supplies locally for next -day shipping. • Has an online Customer Service Portal that allows clients to place service requests, monitor current requests, check service history and manage fleets. • Returns service calls within one hour and confirms technician's arrival time. Average onsite response time is two - and -a -half hours, with a 98% first -time fix rate. • Guarantees your 100% satisfaction in writing. • Provides on -going training at no charge. • Service technicians, trainers & client service representatives have an average of more than a decade of experience. • Stores more than $3 million in device parts locally. • Charges no undisclosed fuel or delivery costs. LOltlet" Companies, Inc. ' 9L1�.�J;_1.�u�i�) • ';v', ^I'•i ?.�Oii�BI.CGfil mw KONICA MINOLTA bizhub,- COUNT01 N KONICAMINOLTA r �f LOF+LER THROUGH DEDICATION TO SERVICE EXCELLENCE, HAS EARNED THE PRO -TECH SERVICE AWARD FOR 2014. You can count on your Pro -Tech dealer to give you their best effort, every day of the year. And to offer every customer the benefits of... Professional, customer - oriented service department management and administration Service response times significantly better than the industry average Q�J Preventive maintenance programs that are on time, every time Inventory control systems that assure immediate access to replacement parts and components Comprehensive training programs and performance reviews to maintain the highest level of expertise Highly skilled technical specialists and service personnel trained on your products We, the dealer, are committed to your satisfaction and Konica Minolta is committed to assuring high performance standards throughout its organization. Through a nationwide network of dealers, Konica Minolta offers a state -of- the -art product lineup that is unbeatable. Of all the major manufacturers, Konica Minolta was the first to offer a program of this kind and continues to be a leader by setting the highest standards in the industry today. Finally, the Pro -Tech Award gives you, the customer, a distinctive advantage. You're assured, before the sale, that your Konica Minolta dealer has the skills, the people and the systems to keep your equipment operating at the highest levels of productivity. We think that's an advantage worth considering. Alan Nielsen Executive Vice President Dealer Sales Konica Minolta Business Solutions U.S.A., Inc. Kamm UNWiNs PT ledram SERVICE GEWER 2414 Jim Ingrassia Vice President Solutions Support Division Konica Minolta Business Solutions U.S.A., Inc. s KONICA MINOLTA Service, Support, Satisfaction. Second to None. ,This is the Konica Minolta Pro -Tech Promise. The Pro -Tech Service Award recognizes those Konica Minolta dealers able to demonstrate an exceptional commitment to customer support and satisfaction. It is a symbol of quality. An assurance of professional, reliable service and maximum performance for your Konica Minolta office products. The Pro -Tech Service standard is difficult to achieve and the evaluation procedure is exhaustive. Every element of the service operation — management skills, inventory control, technical expertise, dispatch systems, customer satisfaction, and more — is scrutinized and measured. This rigid standard is the very reason this award has become such a powerful symbol of competence and proficiency. To be chosen to become a member of this select group is indeed an honor. Jim Loffler President & CEO Loffler Companies If you are a current Loffler client, thank you. We appreciate your trust and confidence in the technology and services we provide you and our team. If you are new to Loffler, thank you for giving us an opportunity to demonstrate why so many organizations choose Loffler for their office technology and services. I hope we have a chance to meet. We are very proud of our service organization and that they've earned the coveted Pro -Tech Service Award from Konica Minolta for the eighth consecutive year. You will love the technology and appreciate the quality service we provide to maximize your organization's productivity. IKONICA MINOLTA I i U CD Q� O Cn Cll o O O E(D O O U o c p o i O a� U Cll � U E E E —� I m aM o LL X Cll n Cll :E c oo o 0-0 U) z Q Cll O E --j E N E X Cll C O CIO z J � >, CT N > � Q CIO Cll O O U cn o a) CD �-- a- , E cn O O D U U p cz c E_ ;.� +-- C o c� LU U) (1) C J_ Cll Cll Cll _N C CIO LL E O O U O c( O cl ° �° p O Q Cll >, LL a >2), ° cio (D C/) D C O O 1- � o o (ll 0) 0 CT = .0 O E C� E c U U 0 0 O o� c) ctS I— +— U f— U : > > Q O O A N W ° a a U) O m J cn 0 >U 0 U) c co E 0 0 J 0 N City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept, 5. RFP Letter to Ricoh Ricoh Proposal City of Columbia Heights Finance Department 590 401h Avenue N.E. Columbia Heights, MN 55421 -3878 Office (763) 706 -3600 TDD (763) 706 -3692 Fax (763) 706 -3637 February 28, 2014 Joshua Beckendorf Ricoh USA, Inc. 2740 American Blvd. West Bloomington, MN 55431 Mr. Beckendorf: The City of Columbia Heights requests proposals for multi - function copiers to replace three (3) machines purchased in 2005 and deployed in three different departments. This process is being conducted through formal negotiations with various vendors. Our final decision will be based on several factors, which include, but are not limited to, initial cost, total five year cost, training, service, ease of operation, and the company image as represented by the company's authorized sales representative. If your company is interested in this opportunity, you may submit a proposal to Nancy Becker (763- 706 -3634) at: nancy.becker @ci.columbia - heights.mn.us or City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55421 For additional information regarding this request for proposals, you may contact Nancy or me. All proposals should be submitted no later than Tuesday, April 1, 2014. Acceptable proposals will include the following features for all machines offered: 1. Automatic detection of black- and -white and color originals during copying, with the ability to manually select black - and -white or color. 2. Option to scan single- and multi -page color and black and white documents as single- and multi - page color and black and white TIFFS and PDFs. 3. No charge for scans. 4. Scans to SMB /CIFS network shares on Microsoft Windows 2008R2 and Windows 2012 servers with the ability to select from predefined destinations. Scan destinations must allow configuration as \ \server\ shares \folder \subfolderl \subfolder2, not just \ \server \share. 5. Printer drivers for Windows XP and Windows 7 (32 -bit and 64 -bit versions), and Windows 8, including PostScript 3 drivers. 6. Ability to set default Printing Preferences in the printer driver to black- and - white. 7. The ability to preset 5 -9 digit accounting codes for authorized users in the print driver (ideally with the ability to change without re- installing the driver), as well as the ability to prompt users for a code when a print job is sent. User should be prompted for a code only once per print job. 8. Ability to administer access to all functions and setup parameters from both device panel and Web interface. 9. Ability to restrict MFP functions and setup parameters available to regular users. 10. Machine uptime must be 95% or better. Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER February 28, 2014 Page Two Additionally, the enclosed Department Needs Survey lists the desired features and requirements specific to each new machine to be purchased. We are, however, open to other cost - effective alternative proposals that you feel would be beneficial to the City. For additional background, we have also enclosed an inventory of all of the large multi- function copiers the City currently owns. Please include the following information in your proposal: 11. Describe the copier by name and model as well as detailed manufacturer specs for all of the proposed copiers. 12. Provide a statement that the proposed machines meet or exceed each of the general requirements listed as items 1 -10 on the first page of this request for proposals, or an explanation as to why not. 13. Provide the price of each copier and all options, including but not limited to all networking hardware and software, set -up, installation and connectivity at each location. It is expected that all vendors responding to the RFP will offer government or comparable favorable rates, such as offered through the State of Minnesota Cooperative Purchasing Venture or similar programs. 14. Provide any one -time costs and any /all recurring charges such as for training, help desk, etc. Training shall include instructions on the proper use of the equipment and features, how to load paper, toner, and other consumable supplies, as well as how to clear paper jams. 15. Provide a five -year lock -in price for a consumables- inclusive maintenance program for all three machines based on the following estimated annual number of copies. Also include the overage rate per copy for any copies over these quantities and any credits that we will receive for copy quantities under these amounts: a. Fire department: 11,000 color / 52,000 B &W b. Recreation department: 1,500 color / 42,000 B &W c. Community Development department: 7,000 color / 60,000 B &W We note that the work in these departments is quite seasonal throughout the year. So although these annual estimates will be reasonably close to actual future experience, the actual monthly usage will vary significantly from the approximate arithmetic average of 5,000 copies per month per machine noted on the enclosed Department Needs Survey. 16. Advise if there will be incremental costs for upgrades and expansions and /or training materials. 17. Identify any other products that must be licensed or purchased for use with the system. 18. Describe the level of customer service that will be provided, including average problem resolution time, hours of service. 19. Provide written assurance that, under no circumstances, will your price exceed a specified total dollar amount. 20. Clearly specify that this proposal is good for a minimum of 30 days and is for new copiers only. Proposals for reconditioned, remanufactured or demo copiers are not acceptable. 21. Provide any delivery costs. 22. Provide a schedule as to when selected copiers would be delivered and installed. 23. Provide any costs that may be associated with the disposal of all four Ricoh 2005 copiers listed on the enclosed inventory. All hard drives must be completely and permanently erased, or returned to US. Thank you in advance for the time and effort you have put into this endeavor. Respectfully, Joseph Kloiber, Finance Director Enclosures CopierRFF_0225 14.docx Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER City of Columbia Heights Copier Features — Department Needs Survey Community Development Fire Recreation Desired copies per minute 45 BW / 35 C 45 BW / 35 C 45 BW / 35 C Minimum copies per minute 35 35 35 Estimated copies per month (see RFP explanation #14) 5,000 5,000 5,000 Color copier, printer A A A Color scanner— no charge for scans A A A Duplex A A A Staple A A A Sort /collate A A A Console A A A Document server A A A Document feeder A A A Bypass tray A A A 8.5 x 11 drawer —high capacity A A A 8.5x14drawer A A A 11x17 drawer A A A Paperweight range: 16 -28 lb. A A A Cover /cardstock range: 65 -90 lb. A A A Less than 64" in length A A A Electrical requirement: 120v A A A Achievable resolution for copying /printing /scanning should be at least 600 x 600 dpi for both color and B/W. A A A Network — print, scan, save capability A A A 5 -year maintenance contract A A A Zoom range: 25 - 400% B A A Three -hole punch C A C 8.5 x 11 drawer -500 sheets B B B Warm up time from power off: 80 seconds or less B B B Print envelopes without auto feeding from a tray C C C Handicap accessible C C C Job build C C C GBC punch C C C One touch programs C C C Preview function C C C Auto - rotate C C C Booklet maker C C C Composer packet software C C C Tray insert to print on tabs C C C Scan to email C C C Email notifications —low toner, paper jam, etc. C C C High capacity side deck F F F Facsimile F F F Key: A = An essential feature. Proposals without this feature are not likely to be accepted. B = A feature that is likely to be used reasonably often and which could increase the likelihood a propsal may be accepted, provided that the feature is priced at a cost - effective level. C = A feature that would likely only receive limited use. The City would generally only be interested in including this feature in the accepted proposal at a relatively marginal additional cost. F = A feature which could cause the related proposa I to not be accepted. Nancy Becker From: Joshua.Beckendorf @ricoh- usa.com Sent: Tuesday, April 01, 2014 4:48 PM To: Nancy Becker Subject: Ricoh Request For Proposal Response (Joshua Beckendorf) Attachments: mpc4503.pdf; Columbia Heights (Ricoh RFP Response).pdf, Pricing (Ricoh RFP Resonse).pdf Good afternoon Nancy, Attached below is requested proposal on behalf of Ricoh for the multi function copier replacement of the three purchase Ricoh's from 2005. I tried to put together a response that is as transparent as possible, but I am sure you will have questions. In the event that you do, I would be more than happy to help. Thank you again for the invitation to respond and have a wonderful rest of the week. Joshua Beckendorf Major Account Executive RICOH USA, INC. 2740 American Blvd West Bloomington, MN 55431 Office: 952 - 885 -3646 Cell: 952 - 500 -2433 Fax: 952 - 885 -3798 ioshua .beckendorfaricoh- usa.com www.ricoh- usa.com RI COH imagine. chiincge. t:7 4+ cauoaawma us RICOH Quote Document for City of Columbia Heights Date: April 01,2014 The below subtotal of $22,800 includes the purchase of 3 Ricoh MPC4503's with all noted options included Pricing also includes delivery, installation, training, and recycling of 2005 purchased Ricoh's and release of hard drives to Columbia Heights Quantity Item Description Ext Selling Price 2 MPC4503 CONFIGURABLE PTO $15,000.00 Total Recreation and MODEL Community Dev MFD RICOH MPC4503 LCIT PB3170 2,000 sheet high capacity 8.5 X 11 drawer $650.00 each BRIDGE UNIT BU3070 FINISHER SR3140 Staple finisher with sort and collate $675.00 each POSTSCRIPT3 UNIT TYPE M4 DIGITAL QC 120/15AMP SURGE PROTECTOR 2 NETWORK & SCAN - SEG BC4 $0.00 1 MPC4503 CONFIGURABLE PTO $7,800.00 Total Fire Department MFD MODEL RICOH MPC4503 LCIT PB3170 2,000 sheet high capacity 8.5 X 11 drawer $650.00 BRIDGE UNIT BU3070 FINISHER SR3140 Staple finisher with sort and collate $675.00 POSTSCRIPT3 UNIT TYPE M4 DIGITAL QC 120/15AMP SURGE PROTECTOR PUNCH UNIT PU3050 NA 3 Hole Punch unit $300.00 1 NETWORK & SCAN - SEG BC4 $0.00 Sub Total: $22,800.00 Includes equipment costs for all three Ricoh MFD's. Included options in sub total priced in red. Technology Service 60 Month Service Term Quantity Description Ext Rate 2 MPC4503 CONFIGURABLE PTO MODEL 1 MPC4503 CONFIGURABLE PTO MODEL Includes 0 B &W copies per Month per unit overages at 0.0060 cents per page 0 color copies per Month per unit overages at 0.0350 cents per page GOLD - includes Parts, Labor, Toner and Staples, excludes Paper $0.00 service base fixed service for 60 months all overages at .006 per b/w and .035 per color billing options are monthly or quarterly Reservation of Rights —This quote is based upon the information provided by you, and the assumptions made by us in preparing the information contained herein. While care has been taken to ensure the accuracy of this quote, we make no representations or warranties about the accuracy, completeness or adequacy of the information contained herein, and shall not be liable for any errors or omissions. We recognize your right to negotiate and approve the terms of any resulting contract and we reserve the same right.We also acknowledge that all contract terms and conditions must be mutually agreed upon by both of us.THIS QUOTE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT,NOR SHOULD IT BE CONSTRUED AS, AN OFFER TO SELL /LEASE THE GOODS OR SERVICES LISTED HEREIN. Rev. 04/13 Quote Number 14152956 Expires on May 01,2014 City of Columbia Heights Ooe," Ricoh request for proposal response Ms. Nancy Becker Mr. Joseph Kloiber City of Columbia Heights 59040th Avenue NE Columbia Heights, MN 55421 Thank you for taking the time to reach out to me regarding the request for multi- function copiers to replace the three purchased Ricoh's from 2005. In review of the RFP, I have put together a proposed solution that I believe will meet your goals. At Ricoh, we have built a solid reputation for providing the best solution for each of our customer's unique requirements. We are able to meet your specific needs by leveraging innovative technology backed by Ricoh's world -class service and expertise. Thank you for giving us the opportunity to present our proposal. On behalf of your Ricoh team, we appreciate the time you have committed to considering our recommendations. We look forward to serving all of your document needs and increasing your document efficiency. Sincerely, Joshua Beckendorf Major Account Executive 952 - 500 -2433 Joshua.beckendorf @ricoh - usa.com At the request of the City, Ricoh's proposed solution includes the following numbers 1 -10 with the proposed Ricoh MP C4503s. Acceptable proposals will include the following features for all machines offered: I. Automatic detection of black- and -white and color originals during copying, with the ability to manually select black- and -white or color. 2. Option to scan single- and multi -page color and black and white documents as single- and multi - page color and black and white T(FFs and PDFs. 3. No charge for scans. 4. Scans to SMB /C'lFS network shares on Microsoft. Windows 2008112 and Windows 2012 servers with the ability to select from predefined destinations. Scan destinations must allow configuration as \\server\ shares \folder \subfolderl\subfolder2, not just \ \server\share. 5. Printer drivers for Windows XP and Windows 7 (32 -bit and 64-bit versions), and Windows 8, including PostScript 3 drivers. G. Ability to set default Printing Preferences in the printer driver to black - and - white. 7. The ability to preset 5 -9 digit accounting codes for authorized users in the print driver (ideally with the ability to change without re- installing the driver), as well as the ability to prompt users for a code when a print job is sent. User should be prompted for a code only once per print job. 8. Ability to administer access to all functions and setup parameters from both device panel and Web interface. 9. Ability to restrict MFP functions and setup parameters available to regular users. 10. Machine uptime must be 95% or better. For reference, page 2 of the RFP has been attached for reference with answers below in red. Please include the following information in your proposal: 11. Describe the copier by name and model as well as detailed manufacturer specs for all of the proposed copiers. 12. Provide a statement that the proposed machines meet or exceed each of the general requirements listed as items 1 -10 on the first page of this request for proposals, or an explanation as to why not. 13. Provide the price of each copier and all options, including but not limited to all networking hardware and software, set -up, installation and connectivity at vach location. it is expected that all vendors responding to the RFP will offer government or comparable favorable rates, such as offered through the State of Minnesota Cooperative Purchasing Venture or similar programs. 14. Provide any one -time costs and any /all recurring charges such as for training, help desk, etc. Training shall include instructions on the proper use of the equipment and features, how to load paper, toner, and other consumable supplies, as well as how to clear paper jams. 15. Provide a five -year lock -in price for a consumables- inclusive maintenance program for all three machines based on the following estimated annual number of copies. Also include the overage rate per copy for any copies over these quantities and any credits that we will receive for copy quantities under these amounts: a. Fire department: 11,000 color / 52,000 B&W b. Recreation department: 1,500 color / 42,000 B &W c. Community Development department: 7,000 color/ 60,000 B &W We note that the work in these departments is quite seasonal throughout the year. So although these annual estimates will be reasonably close to actual future experience, the actual montlity usage will vary significantly from the approximate arithmetic average of 5,000 copies per month per machine noted on the enclosed Department Needs Survey. 16. Advise if there will be incremental costs for upgrades and expansions and/or training materials. 17, Identify any other products that must be licensed or purchased for use with the system. 18. Describe the level of customer service that will be provided, including average problem resolution time, hours of service. 19. Provide written assurance that, under no circumstances, will your price exceed a specified total dollar amount. 20. Clearly specify that this proposal is goon fora minimum of 30 days and is for new copiers only. Proposals for reconditioned, remanufactured or demo copiers are not acceptable. 21. Provide any delivery costs. 22. Provide a schedule as to when selected copiers would be delivered and installed. 23. Provide any costs that may be associated with the disposal of all four Ricoh 2005 copiers listed on the enclosed inventory. All hard drives must be completely and permanently erased, or returned to US. 11. Copier name and model is the Ricoh MP C4503. Attached is the product pdf for all detailed manufacturer specs. 12. As noted on page 2, all general requirements 1 -10 are met or have been exceeded. 13. Attached is the pricing for each copier as well as the options and what is included in the purchase price. It is to be noted that Ricoh was awarded the US Communities contract back in June of 2013 and this is the pricing that is being utilized. The US Communities contract is the largest purchasing contract for State and Local Government across the US. For more information please visit: http://www.uscommunities.org 14. There are no one - time /reoccurring costs for training, help desk support. This is included in all maintenance agreements. 15. The US Communities is very robust. The maintenance contract comes standard as Gold, includes staples, fixed pricing for 5 years, all parts, labor, and toner are included at one cost per copy overage rate. The copy rates are $0.006 per b/w copy, and $0.035 for each color copy. There is no base charge for this contract and no base commitment of copies /prints is required. 16. There are no incremental or upgrade costs to the copiers' firmware. If there is an accessory add -on that is required at a later time, Ricoh will gladly price this out for the city. 17. There are no additional products that need to be purchased or licensed. 18. Service response time is an average of 2 hours from the time a call is placed. 19. Price will not exceed the total purchase price noted on the proposal page, nor will service exceed $0.006 per b/w copy and $0.035 per color copy. There is no charge for scanning. 20. The attached proposal is good for 30 days and is for new copiers only. 21. There are no delivery costs. 22. Upon an executed contract, delivery will be ready within 10 -14 business days. Our delivery team will coordinate with the city the best dates and times for delivery. 23. Equipment removal is included with the purchase of new Ricoh equipment. Ricoh will also surrender the hard drives upon removal of current equipment and the city can decide their own disposal method. If you have any questions, please don't hesitate, I would be glad to help. On the following page please find a copy of the City of Columbia Heights "Needs Survey. "I have highlighted in yellow what needs each corresponding Ricoh MP C4503 will provide. City of Columbia Heights Cupierfeututes- Deparhrreat Needs Survey Community Development fire Recrcatlon Desired coples per minute 45 pages ptr max;te 45 BL',r / 35 C 45 BW / 35 C 45 BW / 35 C MInlmuil coples per rttlnuirr, 4t s M m,r,jw 35 35 35 Estimated copies per munch (see RFP explanation #14) 5,i?ta0 5,000 51OW Color copier, printer A A A Color scanner - no charge for scans A A A 0UPlex „n & Pass ALRomYk Ies, v A A A Staple A A A Sort /collate A A A Console A A :°+. nfirumont sorvor A A A 001.urrient Fouder A A A Bypass tray A A A tt.5 x 11 drawer - high capacity , Ow Sheaf r tr IxI A . _ 4 A 3.5 x 14 drawer . �t snet; f A A A 11 x 17 drawer 5SO s e-t Paw drawer A A fA Paperweight range; 16-28 lb. A A A Covericardstock rango; 65 -90 Ica, A A A Less than 64" in length A A A Electrk.11 retturrrrrtellU 1ZOv A rA A _ Achievable resolution for copying/printing/scanning should be at least 600 x RO d i for both color and BA! '. Not at 127Wx120G _ `t A A Network - print, scan, save capability S -year maintenance contract - -. -- lA A A A A A Zoom range., 25 - 400% B C - A — A A Thme• hole punch - C 8.5 x 11 drawer-500 sheets B B B Warm up time from power off: 80 seconds or less B B !t Prink envelo s without auto feeding from tray Handicap accessible C C C C C C itsb build ( C C GBC punch C C C Ogle tuU01 p(ugr,lrtl5 C C C Preview function C C C Auto-rotate C C L Booklet maker C C C Composer packet software C C C 'Fray insert to print on tabs C C C 5(.411 to email C C C Email notifications - low toner, paper jam, etc. C C C High capacity side deck F i t i acsimile F I F I F Key, A - Ar, airential feature. Prapasais without this feature are not tkety to bo acteptr(r g = A featurr that is rrte(y to be used teasonah#tr often and Much Could incrrase the IiWinood a propsal may be accepted, prov%ded that the feature k pored at a cost- rffectwe kvei. C • A reatv#v I hot would kkofy orhy rvte we Routed use ttM illy 4wt7+Hd glnfraNy tsftty dse eMMeSted 1n ItKluAut( ttky !�!attlft Yt (hl' ac(rptod prprKitsl at s rrbtivriy nuraaral addit.ottar cost. f r1 te.ttary wh.ch c4rtufd t.auw th�r ntytrd pre ..sxl to r.c�t b+ace ea. Multifunction Color RICOH MP C3003/MP C3503/ MP C4503/MP C5503/ MP C6003 SERIES :./ copier / Printer V Facsimile ./ Scanner 1,P pqw 44 m� . MP C3003 I MP C3503 MP C4503 fM n!"-1, —, fM 0 U1 for M" `03 MP C6003 Power, precision and productivity — just for you The RICOH' MP C3003 /MP C3503 /MP C4503 /MP C5503 /MP C6003 series of Multifunction Products (MFPs) is engineered to work the way you do. It combines high - quality, full -color output with productivity- enhancing capabilities so you can leverage a wider range of information in newer, smarter ways. Transform your MFP into an information portal by connecting to the cloud from your smartphone, tablet or other mobile device and use these powerful systems to print, share and discover the value of customized convenience. Packed with advanced versatility and energy- saving features in a space- saving design, it's ideal for fast -paced offices with heavy workloads. Choose it as the primary system for your workgroup or as an integral part of the Ricoh Managed Document Services (MDS) strategy and boost productivity throughout your organization. • High - performance and convenience in a quiet, compact design • Mobile connectivity for faster, more efficient workflow • Intuitive, familiar controls for versatile, multifunction performance • A single solution for smarter printing, copying, scanning and optional faxing • Measurable eco- performance saves energy, reduces consumption and lowers operating costs Wi Streamline workflow to improve productivity Advanced capabilities for convenient control Fast, reliable production This powerful and innovative MFP series delivers high - quality, monochrome or color output at up to 60 ppm for incredible throughput. The Ricoh MP C3003 and MP C3503 feature a 100 -Sheet Automatic Reversing Document Feeder (ARDF) while the MP C4503, MP C5503 and MP C6003 come standard with a 220 -Sheet Single Pass Document Feeder (SPDF) for fast -paced 180 ipm duplex scanning. Select the Internal Finisher' to save floor space or choose from a wide range of external finishers to expedite workflow. 'Not available on the MP 06003 Functionality made to look easy Complete even the most complex tasks with ease. The MFP's 9 -inch, full - color, tiltable control panel allows you to easily access a host of features. Remove paper misfeeds quickly by following synchronized animated guides or LED lights" that help identify the source of the problem. Plus, the Auto Drawer feature completes the paper tray retraction automatically once the user begins to push the drawer closed. "LED lights are not available on the MP C3003 /MP C3503 Anytime, anywhere performance The Ricoh MP C3003 /MP C3503 /MP C4503 /MP C5503 /MP C6003 can print from many mobile devices, including smartphones, tablets or laptops, without device - specific drivers for incredible on- the -go convenience. For organizations seeking even more secure mobile printing, the optional Ricoh HotSpot' MFP, or Ricoh HotSpot' Enterprise server software can be installed to help improve mobile productivity without compromising data, document or user security. Plus, users can print JPEGs, TIFFs and PDFs using a USB drive or SD card right at the device without LAN access or native applications. a w - W 1 UU 1 �Ii. Print at your pace — with Ricoh quality Where power meets convenience With a powerful processor and ample RAM, the Ricoh MP C3003/ MP C3503 /MP C4503 /MP C5503 /MP C6003 enables your entire workgroup to produce impressive, fast -paced output. Streamline workflow and simplify execution with the one - click, preset interface driver or optional Adobe PostScript" 3'" driver. With advanced administrative controls, quotas can be set to limit outputs for specific users or workgroups. When quality is the first choice The MFP recalibrates as documents are processed for more stability with minimal color deterioration. Every page is delivered with crisp, vibrant, affordable color using patented PxP -EQ toner at up to 1200 dpi — even on thicker paper stocks up to 300 gsm /110 lb. cover, Paper capacity is an astounding 4,700 sheets with optional sources and the standard paper tray accepts a wide range of paper sizes, including envelopes. Plus, optional SRA3/12.6" x 17.7" support gives in -house graphic designers the ability to print crop marks for full -bleed printing. How organizations maintain better print control Choose the optional Fiery- Controller for compelling, professional - grade output — including photos, brochures, flyers and more — on a wider range of paper stocks. Ideal for graphics- intensive environments, the controller offers exceptional enhanced spot -color reproduction with RGB, CMYK and PANTONE-' colors. Plus, its easy -to -use Command WorkStation utility simplifies even the most complex print tasks, so documents can be created, reprinted or combined with ease. G l�l ri:n 8 Welcome Student 00 'n o so ao G l�l ri:n 8 Welcome Student 00 Customization for faster, smarter workflow Capture and share documents Choose the Ricoh MP C3003 /MP C3503 /MP C4503 /MP C5503/ MP C6003 to share your best ideas in better ways. Monochrome and color scanned documents can be sent to multiple recipients with Scan -to -Email /Folder /URL /FTP. Compress file sizes for full -color scans and send them easily without compromising image quality. Take advantage of centralized Distributed Scan Management (DSM) while following specific preferences and rules to automate document tasks and improve productivity. The innovative MFP also lets you send faxes directly from a PC and automatically routes inbound faxes to e -mail addresses or network folders for fast, secure delivery. Work quickly, efficiently Greater productivity comes automatically with the Ricoh MP C3003/ MP C3503 /MP C4503 /MP C5503 /MP C6003. With optional embedded OCR, users can retrieve documents quickly by searching for specific words in PDF text in up to 14 languages. The optional built -in Web browser connects to Ricoh's Integrated Cloud Environment (ICE) so users can scan documents, share files, print on the move and more without expensive, onsite software solutions. Users can also work more efficiently by copying the front and back sides of identification cards and other documents onto one side to save paper and time. Customized for your office The Ricoh MP C3003 /MP C3503 /MP C4503 /MP C5503 /MP C6003 comes standard with a large 9 ", tiltable Color Control Panel with a customizable home screen and the ability to create one -click shortcuts for frequently used applications. Plus, you can take advantage of a wide range of optional software, including GlobalScan° NX and eCopy' to integrate advanced capabilities into personalized workflows and simplify the most complex tasks. - � J . o,ri s•rrr�! r-c Al 11.16 .. FL. Rr �1 Flexibility leads to productivity Step up your productivity with Ricoh's leading edge display technology Ricoh's optional 10.1" Wide Super VGA Smart Operation Panel offers the functionality and performance of today's smartphones and tablets. Featuring drag- and -drop, pinch- and -flick functionality and swipe scrolling, it allows users to quickly move from one task to the next with unprecedented ease. It even includes convenient widgets for quick updates on the date, time and toner levels. Simplicity at its best Ricoh's new Quick User Interface feature simplifies the choices for the most frequently used functions for Copy, Scanner and Fax They can be used with intuitive touch gestures, such as flicking to select addresses, and pinching to zoom in or pan out on a preview. The smarter way to work For workgroups requiring enhanced feature functionality, it is easy to switch between the Quick User Interface functions and Ricoh's traditional user interface. Plus the new panel also offers advanced Web Browser functionality on par with today's mobile devices. AuaGD Ll- 0 Multifunction performance for today's business challenges Manage to improve performance Simplify administrative tasks with a wide range of convenient controls for system management, device monitoring and troubleshooting. Use a Web browser to access system settings and address books or configure and monitor an entire fleet of Ricoh devices — right from your desktop. Get alerts and up -to- the - minute data when the device is low on supplies, experiences an error or needs firmware updates. Plus with @Remote you can even automate meter reads to maximize administrative efficiency. Strong commitment to the environment with eco- conscious design Make an impact with customers — and the environment. The Ricoh MP C3003 /MP C3503 /MP C4503 /MP C5503 /MP C6003 includes a host of features for an incredibly low TEC value'. It can be programmed to power on and off with a Weekly Timer to conserve energy when not in use. It recovers from sleep mode with a fast, less than 70- second recovery time to preserve resources and productivity. The innovative PxP`-EQ toner melts at lower temperatures, requires less energy and minimizes operating costs. In addition, automatic duplexing minimizes paper consumption and operating costs. 'Source: ENERGY STAR Imaging Equipment Product List posted on June, 19, 2013. Unrivaled security to protect your greatest assets The Ricoh MP C3003 /MP C3503 /MP C4503 /MP C5503 /MP C6003 includes user authentication to help prevent unauthorized access. It enables users to store documents at the MFP until an ID Card' is swiped or password is entered to release them. A watermark can be added to confidential documents that will appear when unauthorized users attempt to copy them. Encrypted PDF transmission scrambles data on confidential PDFs to help prevent unauthorized access. In addition, the MFP includes the standard DataOverwriteSecurity System (DOSS) that automatically overwrites any files on the hard drive to render them unreadable. HDD encryption adds another layer of protection against hackers. 'Requires optional card reader and software. � TtftuH b4�i++ � 1.' S«I'uti u lirntl - AL RtCOF! Full- featured, multifunction performance for any office Ricoh MP C6003 shown with optional SR3160 Finisher, 1 Bin Tray (BN3110), Two -Tray Paper Bank (PB3160) and Side LCT (RT3030) s r� f 6 3,000 -Sheet Stapler Finisher: Accommodate up to 50 -sheet document sets with a choice of three single staple positions or a double staple. An optional 2/3 -Hole Punch Unit installs inside the finisher. © 220 -Sheet Single Pass Document Feeder (SPDF): The standard SPDF for the MP C4503 /MP C5503 /MP C6003 offers high- speed, single -pass color and black- and -white duplex copying and scanning. © Full -Color 9" Control Panel with SD /USB Slot: Navigate from job to job easily with the tiltable touch screen featuring a user - friendly slot for SD /USB cards, a customizable home screen to link to commonly performed jobs and more. Q Automatic Duplexing: Save paper and filing space with standard automatic duplexing that runs at the same speed as one -sided output. © 125 -Sheet One Bin Tray: Separate output and simplify document retrieval for prints up to 12.6" x 17.7 ". Paper Trays (Standard): Standard paper sources include two 550 -Sheet Paper Trays and a 100 -Sheet Bypass Tray for a total capacity of 1,200 sheets. Tray 2 accommodates envelopes for in -house printing and a wide variety of mailing applications. Two -Tray Paper Feed Unit (Optional): Expand paper capacity by 1,100 sheets and support paper sizes up to 12" x 18" & SRA3. A One -Tray PFU (550 sheets), Tandem LCT (2000 sheets) and Cabinet (Type F) are also available as options. 1,500 -Sheet Side Large Capacity Tray (Optional): Minimize re- loading of 8.5" x 11 " /A4 paper sizes and expand the system's total paper capacity with the Side Large Capacity Tray. 311 a Awt` �r-v 22% i 3,000 -Sheet Stapler Finisher: Accommodate up to 50 -sheet document sets with a choice of three single staple positions or a double staple. An optional 2/3 -Hole Punch Unit installs inside the finisher. © 220 -Sheet Single Pass Document Feeder (SPDF): The standard SPDF for the MP C4503 /MP C5503 /MP C6003 offers high- speed, single -pass color and black- and -white duplex copying and scanning. © Full -Color 9" Control Panel with SD /USB Slot: Navigate from job to job easily with the tiltable touch screen featuring a user - friendly slot for SD /USB cards, a customizable home screen to link to commonly performed jobs and more. Q Automatic Duplexing: Save paper and filing space with standard automatic duplexing that runs at the same speed as one -sided output. © 125 -Sheet One Bin Tray: Separate output and simplify document retrieval for prints up to 12.6" x 17.7 ". Paper Trays (Standard): Standard paper sources include two 550 -Sheet Paper Trays and a 100 -Sheet Bypass Tray for a total capacity of 1,200 sheets. Tray 2 accommodates envelopes for in -house printing and a wide variety of mailing applications. Two -Tray Paper Feed Unit (Optional): Expand paper capacity by 1,100 sheets and support paper sizes up to 12" x 18" & SRA3. A One -Tray PFU (550 sheets), Tandem LCT (2000 sheets) and Cabinet (Type F) are also available as options. 1,500 -Sheet Side Large Capacity Tray (Optional): Minimize re- loading of 8.5" x 11 " /A4 paper sizes and expand the system's total paper capacity with the Side Large Capacity Tray. For professional grade image quality, the MFP continually calibrates as documents are printed to ensure stable image quality with minimal color deterioration. 311 BENEFITS GUIDE Awt` �r-v 22% i For professional grade image quality, the MFP continually calibrates as documents are printed to ensure stable image quality with minimal color deterioration. Comprehensive features in a compact design L� 'Opp- - 1,000 -Sheet Booklet Finisher (Optional): Provides three destinations for output, including the ability to produce paginated, saddle- stitched, punched and folded booklets, greatly expanding your in -house capabilities. © 100 -Sheet Automatic Reversing Document Feeder (ARDF): The standard ARDF for the MP C3003/ MP C3503 handles multi -page, multi -sized originals with ease. © Full -Color 9" Control Panel with SD /USB Slot: Navigate from job to job easily with the tiltable touch screen featuring a user - friendly slot for SD /USB cards, a customizable home screen to link to commonly performed jobs and more. 0 Automatic Duplexing: Save paper and filing space with standard automatic duplexing that runs at the same speed as one -sided output. Ricoh MP C3503 shown with optional SR3150 Booklet Finisher, 1 Bin Tray (BN3110), Tandem Large Capacity Tray (PB3170) and Side LCT (RT3030) © 125 -Sheet One Bin Tray: Separate output and simplify document retrieval for prints up to 12.6" x 17.7. Paper Trays (Standard): Standard paper sources include two 550 -Sheet Paper Trays and a 100 -Sheet Bypass Tray for a total capacity of 1,200 sheets. Tray 2 accommodates envelopes for in -house printing and a wide variety of mailing applications. O Large Capacity Tray (Optional): For extended print and copy runs, choose the 2,000 -Sheet LCT to handle 8.5" x 11 " /A4 paper sizes. A One -Tray PFU (550 sheets), Two -Tray PFU (2 x 550 sheets) and Cabinet (Type F) are also available as options. Q 1,500 -Sheet Side Large Capacity Tray (Optional): Minimize reloading of 8.5" x 117A4 paper sizes and expand the system's total paper capacity with the Side Large Capacity Tray. Finish in style Choose from five powerful finishers to give every project a professional -grade touch. Each finisher offers a wide range of advanced capabilities to produce almost any type of document with less labor for less cost. Select the finishing unit and Ricoh multifunction color system that accommodates your unique workplace requirements. SR3130 Internal Finisher SR3140 Stapler Finisher SR3160 Stapler Finisher SR3150 Booklet Finisher SR3170 Booklet Finisher SR3140 Stapler Finisher 1,000 Sheets Optional N/A All SR3160 Stapler Finisher 3,000 Sheets Optional N/A MP C4503 /MP C5503/MP C6003 SR3150 Booklet Finisher 1,000 Sheets Optional ✓ Al SR3170 Booklet Finisher 2,000 Sheets Optional ✓ MP C4503 /MP C5503 /MP C6003 Finisher SR3130 Internal Finisher Paper Capacity 500 Sheets Hole-Punch Optional Saddle Stitch N/A Supported Systems MP C3003 /MP C3503 /MP C4503 /MP C5503 SR3140 Stapler Finisher 1,000 Sheets Optional N/A All SR3160 Stapler Finisher 3,000 Sheets Optional N/A MP C4503 /MP C5503/MP C6003 SR3150 Booklet Finisher 1,000 Sheets Optional ✓ Al SR3170 Booklet Finisher 2,000 Sheets Optional ✓ MP C4503 /MP C5503 /MP C6003 General Specifications Printing Process 4 -Drum Method Output Speed MP C3003: 30 -ppm B&W & FC (LTR) (Copy /Print) MP C350,: 35 -ppm B &W & FC (LTR) MP CK.03j, 3,625 - he=_ts (t 1P C4503/ MP C4503: 45 -ppm B &W & FC (LTR) VP C550:� t.IP Cboo<; MP C5503: 5 ; -ppm B &W & FC (LTR) 25' - 400 , in 1 r, inuements MP C600 60 -ppm B &W & FC (LTR) Warm -Up Time Less than 20 seconds Recovery from Leas than 10 seconds Sleep Mode (MP 03063 LIP C3503) First Copy Time (FC /B &W) 7.1,`4.6 s:, ands (MP 03003, %MP C35034 Weight 5.7 4 seconds iMP 045031 Maximum (MP C4503/MP C5503' 4,5.3.1 .aooncls (MP C55034,1P C6003) Copy Resolution 600 dpi Quantity Indicator Up to 939 copies Document Feeder (Standard on MP C3003 1MP C3503) Automatic Reversing Original Capacity: 100 sheets Document Feeder Original Size: 5.5"x 8.5" - 11" x 17" (ARDF) (A5 - A31 MP 04503: 1.85 kWh/Week Paper Weight: MP C3G: 2.58 kWh,'Waek Simplex: 11 - 34 IIs. Bond (40 - 122 g/m') MP Ci:»03: 2.77 kWh/`Week Duplex: 14 - 34 lb. Bond (52 - 128 g'm') Document Feeder (Standard on MP C4503 /MP C5503/MP 06003) Single Pass Document Original C:apacit,. 220 sheets Feeder (SPDF) Original Size. 5.s" x 3.5" - 11" x 17" 1OBase -T Ethsrnrt USE1 0 Tvpe A (A5 - A3) Q Ports). USB2 0 Tpc B'. >D SF:R Paper Weight: on Operation Panal Simplex: 11 - 34 Its. Bond (40 -128 gmr, TCP /IP (IPv4. IP�_91 IF x SPX Duplex: 14 - 34 Ib. Bond (52 - 128 nrm') Paper Capacity Standard: 2 x 550 sheets + 100 -Sheet Server 200&'Server 2008R_ :�,r •,i Bypass Tray. Maximum: 4,700 sheets 2012, Netware 6.5' (w:Tandem LCT + Side LCD Supported Paper Sizes 1 st Paper Tray: 8.5" x 11 " (A4) 2nd Paper Tray. 5.5" x 8.5' - 12" x 18 ", Resolution Envelopes Bypass: Up to 12" x 18 ", En. elopes Modem Speed Custom Sizes: Width: 3.5" - 12.6" Compression Method (90 - 320 mm1. Length: 5.8" - 23.6" Transmission Speed (148 - 600 mm) Fax /Printer; 5.8" - 18" Scanning Speed (148 - 457 mm) Cop, 'Dxument Fier,,i Supported Paper Standard Trays: 14 - 60 Ib. E%. nd Weights lri'lb. Index,52 -300gm Auto Dialing e, pa-,. Tru. 14 -80 lb Bond: 16t, IL. Ind, K -72 - 300 q;m Memory Capacity Duple; Unit 14 - 68 1b E.,nd/ (SAF) 142 lb InUe. 52 - 256 a u:': Paper Types Plain, Roy._ ;6F,I Letterhead Cardstock, Pieprfnled Paper, Bond Paper High -Gloss Coated Paper, Color Paper, Envelopes, Labels' & OHP' -Bypass Tray only Auto Duplex Standard Output Capacity Standard: 500 che_i ; (Standard) Maximum: 1,r25 sheet- (MP C3V, e ' PMC- Sierra RM7035 600 MHz MP CK.03j, 3,625 - he=_ts (t 1P C4503/ (MP C3003'MP C3503) VP C550:� t.IP Cboo<; Zoom 25' - 400 , in 1 r, inuements Dimensions (WxDxH) MP C300S01P C,'03; (Includes Feeder) 23.1" x 27.u" x 55.9" :' 87 x 6B5 x 912 mm) 2GB RAt.1, 250 GB HDD Maximum MP C450-' HP C5503 -'MP C6003: (MP 03063 LIP C3503) 23.1'x 27.0" x 37.9" ,'387 x 6&5 x 963 mmt Weight MPC300aMPC3503 :2D5.1Ihs.(93.1kg) Maximum (MP C4503/MP C5503' MP C456 [,1P 05503: 220.2 lbs. %. .9 kgl MP C6003) MP 06001: 221.3 Ibs. (100.4 kg) Power Requirements 120V - 127V,, 60Hz, 12A Power Consumption 1,58AW or less TEC Value" MP 03003: 1.16 Wft,week PictBridge MP C&503:1.32 kWh/Week Standard: PCL: 45 Scalable fonts + MP 04503: 1.85 kWh/Week International 13 fonts MP C3G: 2.58 kWh,'Waek Optional: PoslScript 3: 136 Roman fonts; MP Ci:»03: 2.77 kWh/`Week '7 /pica) EI -trut. C. rsurru tirn ti ENERGY STAR Qualified Imv)in.3 Equipment Te -.I FT edure Printer Specifications (Standard) CPU PMC- Sierra RM7035 600 MHz SAP R'3, NDPS Gateway, (MP C3003'MP C3503) IBH iSerie-- ?3'400 -using OS'400 Intel Celer ^n Processor U3405 1.07GHz H: at Print Tran: form (10P C4503. i`.1P C5503'MP C6003) Memory 1.5 GB RAI 4.250GB HDD Standard & '.r =3b Image Monitor, Remota 2GB RAt.1, 250 GB HDD Maximum Max. Stored Documents 3,000 documents (MP 03063 LIP C3503) 9,000 pages 2GB RAM 250GB HDD Standard & Scanner Resolution Maximum (MP C4503/MP C5503' MP C6003) Page Description Standard: PCL5c, PCL6, PDF Direct Languages Print, Media Print & XPS Optional: Adobe PostScript3, IPDS & PictBridge Font Support Standard: PCL: 45 Scalable fonts + Compression Method International 13 fonts Optional: PoslScript 3: 136 Roman fonts; Supported File IPDS: 108 Roman fonts Max. Print Resolution 1200 x 1200 dpi Network Interfaces Standard: 1000Be36- T'1u0Base -TX% Scan Modes 1OBase -T Ethsrnrt USE1 0 Tvpe A Q Ports). USB2 0 Tpc B'. >D SF:R on Operation Panal Network Protocol Support TCP /IP (IPv4. IP�_91 IF x SPX Network/OS Windows XPN0 : 6. Se, of �D 'Netware oftirn I, rayuired Server 200&'Server 2008R_ :�,r •,i Facsimile Specifications (Optional) 2012, Netware 6.5' Unix; Sun Solari,, HP -UX, SOD OpenSer, or, RedHat Linux, IBM AIX, Mac OS " -.10.5 cr later, SAP R'3, NDPS Gateway, IBH iSerie-- ?3'400 -using OS'400 H: at Print Tran: form Utilities ' -' /eb SmartDr.!icet,lonitor '.r =3b Image Monitor, Remota Document Server Specifications (Standard) Max. Stored Documents 3,000 documents Max. Page Capacity 9,000 pages Scanner Specifications (Standard) Scanner Resolution B3+.:' and FC c,annino at 100 - 600 dpi, Up to 120u dpi for T;,'AIN scanning Scanning Speed i00 300 dpi: 79 ipm (I.1P C3003l (B &W & Color LTR) L1P C350." ,nd 110 ipm Simple)( 180 pm Duplex (MP C45034MP C5503' MP C6003i Scan Area 11.7" x 17" (297 mm - 432 mm) Compression Method B &W: MH, MR, MMR, JBIG2, JPEG Color: JPEG Supported File Single Multi-Page TIFF, PDF, Formats High Compre °_ion PDF & PDF /A Single Page JPEG Scan Modes Scan -to -Email (with LDAP support) Scan -to- Folder (SMB'FTP; NCP ") Scan- to -URL Scan -to -Media (USE SD Card) Network TWAIN Scanning 'Netware oftirn I, rayuired Facsimile Specifications (Optional) Type Fax Option Type M4 (MP C45DW MP C5503/MP C6003) and Fax Option Type M3 (MP C3003WP C3503) Resolution 200 x 100 dpi, 200 x 200 dpi, 400 x 400 dpi (with optional SAP memory) Modem Speed 33.6K - 2,400 bps v:.'Auto FaIWck Compression Method MH, MR, MMR, JBIG Transmission Speed G3: Approximatey 2:, -,end 'pact'= (JBIG) Scanning Speed Up to 68 spin (MP C:30a. I,IF ._ ?SO ^� and 82 spm (MP 04501 -11P i,55: ;', MP Cl Auto Dialing 2.000 Quick/Speed Dial numbers; 100 Group Dial numbers Memory Capacity Standard: 4 MB (approx. 320 pages), (SAF) Optional: 28 MB (approx. 2,240 pages) with optional SAP memory Security Features (Standard) Data0ver, riteSecurit, F, , rem (DOSS), HDD Encryption, User Codes, SNLIP 5 Support, En-p ption, Locked Print, User Authentication, 80L.1x hired Authentication, Quota Setting?Account Limit, Digitally Signed PDF, and mare Hardware Accessories Paper Handling Options Two -Tray Paper Bank (PB3160)' Tray Capacity 1,100 sheets (550 sheets x 2 trays) Paper Size 7.25" x 1 C.5" to 12" x 18" (A5 - A3) Paper Weight 14- fvJ lb. Bertd.'l Exi lb. Index (52 -300 g /m) Dimensions (WxDxH) 23.1" x 27" x 9.7" (51-7 x 685 x 247 mm) One -Tray Paper Bank (PB3150)' Tray Capacity 550 sheet] x 1 tray Paper Size 7.25",., In 5" to 12" x 1_" !A5 - A3) Paper Weight 14 -80 lb. Bald 166 Io Index ,52 -300 g'm) Dimensions (WxDxH) 23.1" x 27" x 4.7" (587 x (,5 x 120 mm) Require , im'Alation ct Caster Table T1� . M3 Tandem Large Capacity Tray (PB3170)' Tray Capacity 2,000 sheets (1,000 sheets r. 2, Paper Size 8.5" x 11" (A4) Paper Weight 14- 80 lb. Bond`1661b. Index (52 -300 g+rn) Dimensions (WxDxH) 23.1 "x 27" x97" (587 x 685 x 247 mm) Side Large Capacity Tray (RT3030) Tray Capacity 1,500 sheets Paper Size 8.5" x 11" (A4) Paper Weight 14- 8016. BorxU165 lb, Index: 52 -S00 g,n) Dimensions (WxDxH) 13.4" x 21.4" x 11.4" (-40 x 545 x 290 mm) Require. installa*4 M T xo Tray Paper Bank (PB' 1 •' " a Tanssm LCT (P63170, Output Trays & Finisher Options Internal Shift -Sort Tray (SH3070)' Tray Capacity 250 sheets (8.5'x 11" or smalle,) (A4 - A5) 125 - heets (8.5" x 14" or terrier, ;134 - A3) Paper Size 5.5" x 8.5" to 12" x 18" (A6 - A, Paper Weight 14 -801b. Borx4966 lb. Index 152 -,1W g4rf) Cannot be install, 7 ;.Ith an, Rnisher I Bin Tray (131,13110) Paper Size Paper Size 5.5" x 8.5" to 126" x 17.7" (A6 - A3) Paper Weight 14 - &0 lb. Bond/166 lb. Index Booklet Tray 65" x 11" to 12" x 18" (A4 -A,,, (52 - 300 g/m) Tray Capacity 125 Sheets 500 -Sheet Internal Finisher (SR3130)' Paper Size 5.5" x 8.5" to 12" x 18" (A6 - A3) Paper Weight 14- 80 lb. Bondi 66 lb. lrldanc(52 -300 g/m) Stack Capacity 500 sheets (8.5" x 11" or smaller) (A4) smaller. 250 sheets (8.5" x 14" or larger) (134 - A3) Staple Paper Size 7.25" x 10.5" to 11 " x 17" (Al - A3) Staple Paper Weight 14 - 28 Ib. Bond (52 - 105 g'm`) Staple Capacity 50 sheet,. ,C.5" x 11") (A4) 500 sheets (8.5" x 14" or larger) (B4 - A3) 30 sheet t; ;'.5" x 14" or lamer, and /or Booklet Tray: 20 Sets (2 - 5 ,heetc;, 10 FcF, Mixed SizeN !134 - A3) Staple Positions Top, Bottom, 2 Staples Dimensions (WxDxH) 21.5" x 20.6" x 6.7" (546 x 52a x 170 mm) Not available on MP C6003 243 -Hole Punch Unit (PU304ONA) (Optional; Installs inside SR3130 Internal Finisher) Punch Paper Sizes 7.25" x 10.,5" to 11 " x 17" (A4 - A31 Punch Paper Weight 14- 431b. Boni Ib. Index (52 -1 E3 g m) 1,000 -Sheet Finisher (SR3140)"' Paper Size Proof Tray: 5.5" x 8.5" to 12" x 18" (A6 -A3) Staple Paper Weight Shift Tray: 5.5" x 8.5" to 12" x 18" (A6 - A31 Paper Weight Proof Tray: 14 - 45 Ib. Bond193 lb. Index Dimensions (WxDxH) '52 -169 r'm) 243 -Hole Punch Unit blhift Tra, 14-801b. Bond'166 Ib. Index (Optional; Installs inside SR3150 or SR-1140 Finishers] c2 - 300 n'rn , Stack Capacity Proof Tra;: '_50 sheets (8.5" x 11 ") (A4) 14 -6L lb. B :., id. 14216. index 52 -256 giro) 50 sheets i..5" x 14" or larger) (B4) Paper Size Shift Tra}: 1,000 sheets (8.5" x 11 ") fA4) 500 sheets (8.5" x 14" or larger) (64) Staple Capacity 50 sheets (8.5" x 11 ") (A4) Paper Weight 30 sheets (8.5" x 14" or larger) (64) Staple Paper Size 8.5" x 11 " to 12" x 18" AO-A3) Staple Paper Weight 14 - 28 lb. Bond (52 - 105 g'm) Staple Positions Top, eDttom 2 Staples Dimensions (WxDxH) 25.4" x 24.4" 37.8" (646 x 620 x 960 ran.) R 1 CO H www.ricoh- usa.com imagine, change. 1,000 -Sheet Booklet Finisher (SR3150) "' Paper Size Proof Tray. 5.5" x B.5" to 12" x 18" (A± -A-.) Fiery Platform Shift Tray: 5.5 "x 8.5" to 12" x 18" (.Ar - : CPU Booklet Tray 65" x 11" to 12" x 18" (A4 -A,,, Paper Weight Proof Tra,: 14 - 45 lb. Bond (52 - 169 , m Memory .hilt Tra;: 14 -80 lb. Bond/166 IL. index Internal HDD (52 - 300 g, m, Operating System Booklet Tray: 14 - 28 lb. Bond (52 -105 g m, Stack Capacity Proof Tray: 250 sheets r8.5" x 11" or Printer Description smaller. Language 50 shuts (8.5" x 14" of larger) (B4 - A3) Max Print Resolution Shift Tray: 1,000 sheets !r 5" x 11" or Max Scan Resolution smaller) (A4) Fonts 500 sheets (8.5" x 14" or larger) (B4 - A3) Utilities Booklet Tray: 20 Sets (2 - 5 ,heetc;, 10 FcF, (6 - 10 sheets; & 7 Srts ;11 -15 sheets) Staple Capacity Normal Staple: 5n shr�t ;2 5" x 11 ") (A4) 30 sheet: 15" -: 14" or larner) (134 - A3) Saddle f.titch, 11 :'heets Staple Paper Size Normal Staplt 8.5" x 11" to 12" x 18" (A4 - A' Saddle Stitch: c 5" x 11" to 12" x 18" ,A4 - A3) Staple Paper Weight 14 - 28 lb. Bond (52 - 105 g m) Staple Positions Top. Bottom, 2 Staples, Booklet Dimensions (WxDxH) -5.4" x L4.4" x 37.8" (646 x 620 x 960 mm) 243 -Hole Punch Unit (PU 30501,111 (Optional; Installs inside SR3150 or SR-1140 Finishers] Punch Paper Sizes 5.5" x P 5" h 11" x 17" (A5 - AT Punch Paper Weight 14 -6L lb. B :., id. 14216. index 52 -256 giro) 2,000 -Sheet Booklet Finisher (SR3170) "° Paper Size Proof Tra. 5.5" x 8.5" to 12" x 18" '16 -;:3) Shift Tr..: 5.5" x 8.5" to 12" x 18" (A% - Booklet Tray: 8.5" to 12" x 18" (A4 - A" Paper Weight Pro -f Tra;: 14 - 58 lb. Bond122 lb. Infix 12 -«0 g,m, Shift Tra,: 14 - 80 lb. Band /166 Ib. Index 152 - 300 gm, e• %okletTray. 17 - 28 to Bond u4 -105 g'm) Stack Capacip- Proof Tray: 250 sheets (8.5" x 11" or smaller) (A4) 50 sheets (8.5" x 14" or larger) (134) Shift Tray: 2,000 she's (8.5" x 11" c, smaller) (A4) 1,0.00 sheets (8.5" x 14" or larger, (B4) Booklet Tray: 30 set ; (2 - 5 sheets or 11 ,cats (6 -10 sheet..; or 10 sot. (11 - 15 he, t„ or t, sets (16 - 20 sheet -. Staple Capacity Normal Staple: 50 sheets (8.5" x 11" to 11" x 17" and Mixed Size- 'A4-A3) Saddle Stitch: LO ;beets Staple Paper Size Normal Staple: 0.5" x 11" to 1 T x 17" (A4 - - Saddle Stitch: 8.5" x 11" to 12" x 18" (A4 - A3) Staple Paper Weight 14 - 28 lb. Bond (52 -101 g, m-) Staple Positions Top, Bottom, 2 Staples, Top Slant, Booklet Dimensions (WxDxH) 25.0 "x24.1 "x37.8 "(657 x 613 x 960 mm) 3,000 -Sheet Finisher (SR3160) "' Paper Size Front 5.5" x 8.5" to 12" x 18" (A6 -A3) Shift Tra,': 5.5" x 8.5" to 12" x 18" (A6 - A3) Paper Weight Proof Tra; 14 - 58 lb. Bond'l 22 lb. Index 52 - 220 g/m') Shift Tray. 14 - BO lb. Bond /166 lb. Index (52 - 300 g%m i Stack Capacity Proof Tray: 250 sheets (8.5" x 11 " or smaller; fA4) 50 sheet> 18.5" x 14" or larger, (E41 Shift Tra. P 000 sheets (8.5" x 11 ") iA4) 1,500 sheet !C.5" x 14" or larger) (134) Staple Capacity 50 sheen (8.5" x 11" to 11" x 17" of Mixed Sizes) (A4 - A3) Staple Paper Size 8.5" x 11" to 11" x 17" (A4 - A3) Staple Paper Weight 14 - 28 lb. Bond (52 - 105 g/m ) Staple Positions Top, Bottom, 2 Staples, Top Slant Dimensions (WxDxH) 259" x 24.1" x 37.8" ;657 x 613 x 960 mrn) Not available on MP Cs^.,.: t.!P C:i : - 1 243 -Hole Punch Unit (PU3060NA) (Optional; Installs inside SR3160 or SR3170 Finishers) Punch Paper Sizes 5.5" x 8.5" to 11" x 17" (A5 43) Punch Paper Weight 14- 68 lb. Bondi Index (52 -256 g/rrr) Color Controller E -22C Controller Type Embedded T. pe Fiery Platform FS100 CPU Intel PrC "1 -.- or G650 2,gGHz Host Interface tOWEa;: T'1 GOEase- TY'tUBase -T Memory 2 GB Internal HDD 500 GB Operating System Unux Network Protocol TCP /IP (IP 11P E':, SMB, Bonjour Printer Description Standard: PortE., ni 3 & PCLG.. Sc Language Magenta Toner Max Print Resolution Up to 1200 dpi (2 bit) Max Scan Resolution Up to 600 dpi Fonts PS?: 138 fonts''PCL: 81 F,GF, fonts Utilities Standard: C ,mmand V,'ork3tation 5, Fiery S...sn, Printer Delete Utllit,, Fiery Web ToN-, Fiery Bridge, So. :ur,, Erase and Fier, '.'UE Optional: Fiery Impose, Fiery Compc..e, Fier, :,uto Trap, EFI Spot -On, Fiery Hot Folds;, Fiery Color Profiler Suite v4.0, Fier, ES -2000 SpE,'trophotometer and EFI Productc%ity Pack Color Management Tools ICC Profile, Color Chart, CMYK Color Reference Page-, RGB Color Tests, Trapping Suppr, I and ColorWise Pro Tools Additional Accessories for MP C3003 /MP C3503 Bridge Unit BU3070, E.c s .r Unit Type M3, Cabinet T,. pe F, Camera Direct Print Card Type 'Xi, Card Reader Brack °t T *pa 52, Color Controller Connection Board T pc M3, Copy Data Securit; Unit T. pe G, ESP XG- PCS -15D, External Keyboard Bracket Tl e 0.1.?, Fax Connection Unit Type M3, File Format Con. erte r T. pe E, G3 Interface Unit Type M3, HotSpot MFP Option Type S, IEEE 802.11 a/g/n Interface Unit Type M2, IEEE 1284 Interface Board T pe A, Imageable Area Extension Unit Type M3, IPDS Unit Type `X Ke, Counter Bracket Type M3, Memory Unit T,� pe B 32MB, Memory Unit T pe M3 2GB, OCR Unit Type M2, Optional Counter Interface Unit Type A, Postsc:ript3 Unit Type M3, SD Card for NetN'are Printing Type M , Smart Card Reader Buitt -in Unit Tpe M2 & Smart Op- ,ration Panel Type M3 Additional Accessories for MP C4503 /MP C5503 /MP C6003 Bridge Unit BU3070, Brr::,.er Unit Type M4, Cabinet T. pe F, Camera Direct Print Card Type M4, Card Reader Bra ;ket T pc 3352, Color Controller Connection Board Type M4, Copy Data 1, - .purity Unit Type G, ESP XG- PCS -15D, External Keyboard Bracket Type M3, Fax Cennr, -tion Unit Type M4, File Format Converter Type E, G3 Interface Unit Tpe 1`04, HotSpot MFP Option Tpe S, IEEE 802.11a'gn Interface Unit Typr 1.12, IEEE 12.A Interface Board T.pe A, Imageable Area Ellen ;ion Unit Type M3, IPDS Unit T pe M4, K - -y Counter Bracket Type M3, Memcwy Unit Tpe B 321.18, j, -R Unit Tpe M2, Optional Counter Interface Unit T i.a ,, Pc= tscript3 Unit Tpe M4, SO Card for Ni Printing T.pe M4, Smart Card Reader Buitt -in Unit Type M2 & Smart Operation Panel TNc 1.1- Consumables for MP C3003 /MP C3503 Item Yield Black Toner 29,500 pages Cyan Toner 18,000 pages Magenta Toner 18,000 pages Yellow Toner 18.000 paps Consumables for MP C4503 /MP C5503 /MP C6003 Item Yield Black Toner 33,000 page- Cyan Toner 22,500 pages Magenta Toner 22,500 pages Yellow Toner 22,500 pages 'Either tM Cebinet Type F or one of the paper options must be installed. 'Re:.tui,. -: mf turation with Bodge Unit BU3070. 'Canna r- in; -led together. 'Require.- ina 11ab,n of T:: -., Tray Paper Bank (PB316n) a Tandem Large Capa-fi, Tra, (PB:,17C :. 3>me op.i ns ma n-t to available at the time - r market release - ,.i ,ic. l ns ar,. subj�t t:::hange .Ahout neii (e. For maximum F,,,. rman.:e and yrrld, we re -rmmend using genuine Rirwh part: and rut {:lies. a ii�,, - M t Ij 1935' I ) 3 -ICO! i CCRemote R h' tl h R :h L it :t,it ,uat. . R: h f, L ' II M1 : r - y _ 2013 f TM1 I tl h , e1 d iR hr tl' h f h_ d , ._ 9c OHM 1 h r. II hl M1 h A. o Y y Y I h G , 1, - t t pl .. d dM1 tl Y I b l t" I II r 1 r 5 .,tl 11C f.r s f ' Ubl lMyrgl l A. nancc. TTCp1 _era r, �r RCC'r,duc �.,.rsare ,t I, fI,� nl srz n,altortp ,them. R3444 City of Columbia Heights Analysis of Proposals Received for Purchase of Copiers May 2014, Finance Dept. 6. R F P Letter to Marco Marco email response Cit y of Columbia Heights Finance Department 590 40th Avenue N.E. Columbia Heights, MN 55421 -3878 Office (763) 706 -3600 TDD (763) 706 -3692 Fax (763) 706 -3637 February 28, 2014 Michael Borgert- Spaniol Marco 7003 West Lake Street, Suite 100 St. Louis Park, MN 55426 Mr. Borgert- Spaniol: The City of Columbia Heights requests proposals for multi- function copiers to replace three (3) machines purchased in 2005 and deployed in three different departments. This process is being conducted through formal negotiations with various vendors. Our final decision will be based on several factors, which include, but are not limited to, initial cost, total five year cost, training, service, ease of operation, and the company image as represented by the company's authorized sales representative. If your company is interested in this opportunity, you may submit a proposal to Nancy Becker (763- 706 -3634) at: nancy.becker @ci.columbia- heights.mn.us or City of Columbia Heights 590 40t" Avenue NE Columbia Heights, MN 55421 For additional information regarding this request for proposals, you may contact Nancy or me. All proposals should be submitted no later than Tuesday, April 1, 2014. Acceptable proposals will include the following features for all machines offered: 1. Automatic detection of black- and -white and color originals during copying, with the ability to manually select black- and -white or color. 2. Option to scan single- and multi -page color and black and white documents as single- and multi - page color and black and white TIFFS and PDFs. 3. No charge for scans. 4. Scans to SMB /CIFS network shares on Microsoft Windows 200882 and Windows 2012 servers with the ability to select from predefined destinations. Scan destinations must allow configuration as \\server\shares\folder\subfolder I \subfolder2, not just \ \server \share. 5. Printer drivers for Windows XP and Windows 7 (32 -bit and 64 -bit versions), and Windows 8, including PostScript 3 drivers. 6. Ability to set default Printing Preferences in the printer driver to black- and - white. 7. The ability to preset 5 -9 digit accounting codes for authorized users in the print driver (ideally with the ability to change without re- installing the driver), as well as the ability to prompt users for a code when a print job is sent. User should be prompted for a code only once per print job. 8. Ability to administer access to all functions and setup parameters from both device panel and Web interface. 9. Ability to restrict MFP functions and setup parameters available to regular users. 10. Machine uptime must be 95% or better. Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER February 28, 2014 Page Two Additionally, the enclosed Department Needs Survey lists the desired features and requirements specific to each new machine to be purchased. We are, however, open to other cost - effective alternative proposals that you feel would be beneficial to the City. For additional background, we have also enclosed an inventory of all of the large multi- function copiers the City currently owns. Please include the following information in your proposal: 11. Describe the copier by name and model as well as detailed manufacturer specs for all of the proposed copiers. 12. Provide a statement that the proposed machines meet or exceed each of the general requirements listed as items 1 -10 on the first page of this request for proposals, or an explanation as to why not. 13. Provide the price of each copier and all options, including but not limited to all networking hardware and software, set -up, installation and connectivity at each location. It is expected that all vendors responding to the RFP will offer government or comparable favorable rates, such as offered through the State of Minnesota Cooperative Purchasing Venture or similar programs. 14. Provide any one -time costs and any /all recurring charges such as for training, help desk, etc. Training shall include instructions on the proper use of the equipment and features, how to load paper, toner, and other consumable supplies, as well as how to clear paper jams. 15. Provide a five -year lock -in price for a consumables- inclusive maintenance program for all three machines based on the following estimated annual number of copies. Also include the overage rate per copy for any copies over these quantities and any credits that we will receive for copy quantities under these amounts: a. Fire department: 11,000 color / 52,000 B &W b. Recreation department: 1,500 color / 42,000 B &W c. Community Development department: 7,000 color / 60,000 B &W We note that the work in these departments is quite seasonal throughout the year. So although these annual estimates will be reasonably close to actual future experience, the actual monthly usage will vary significantly from the approximate arithmetic average of 5,000 copies per month per machine noted on the enclosed Department Needs Survey. 16. Advise if there will be incremental costs for upgrades and expansions and/or training materials. 17. Identify any other products that must be licensed or purchased for use with the system. 18. Describe the level of customer service that will be provided, including average problem resolution time, hours of service. 19. Provide written assurance that, under no circumstances, will your price exceed a specified total dollar amount. 20. Clearly specify that this proposal is good for a minimum of 30 days and is for new copiers only. Proposals for reconditioned, remanufactured or demo copiers are not acceptable. 21. Provide any delivery costs. 22. Provide a schedule as to when selected copiers would be delivered and installed. 23. Provide any costs that may be associated with the disposal of all four Ricoh 2005 copiers listed on the enclosed inventory. All hard drives must be completely and permanently erased, or returned to US. Thank you in advance for the time and effort you have put into this endeavor. Respectfully, Joseph Kloiber, Finance Director Enclosures CopierRFP_0228 ] 4.docx Service Is Our Business THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON THE BASIS OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOYER City of Columbia Heights Copier Features — Department Needs Survey Community Development Fire Recreation Desired copies per minute 45 BW / 35 C 45 BW / 35 C 45 BW / 35 C Minimum copies per minute 35 35 35 Estimated copies per month (see RFP explanation #14) 5,000 5,000 5,000 Color copier, printer A A A Color scanner— no charge for scans A A A Duplex A A A Staple A A A Sort /collate A A A Console A A A Document server A A A Document feeder A A A Bypass tray A A A 8.5 x 11 drawer —high capacity A A A 8.5x14drawer A A A 11 x 17 drawer A A A Paperweight range: 16 -28 lb. A A A Cover /cardstock range: 65 -90 lb. A A A Less than 64" in length A A A Electrical requirement: 120v A A A Achievable resolution for copying /printing /scanning should be at least 600 x 600 dpi for both color and B/W. A A A Network — print, scan, save capability A A A 5 -year maintenance contract A A A Zoom range: 25 - 400% B A A Three -hole punch C A C 8.5 x 11 drawer -500 sheets B B B Warm up time from power off: 80 seconds or less B B B Print envelopes without auto feeding from a tray C C C Handicap accessible C C C Job build C C C GBC punch C C C One touch programs C C C Preview function C C C Auto - rotate C C C Booklet maker C C C Composer packet software C C C Tray insert to print on tabs C C C Scan to email C C C Email notifications — low toner, paper jam, etc. C C C High capacity side deck F F F Facsimile F F F Key: A = An essential feature. Proposals without this feature are not likely to be accepted. B = A feature that is likely to be used reasonably often and which could increase the likelihood a propsal may be accepted, provided that the feature is priced at a cost - effective level. C = A feature that would likely only receive limited use. The City would generally only be interested in including this feature in the accepted proposal at a relatively marginal additional cost. F = A feature which could cause the related proposal to not be accepted. Nancy Becker From: Jeff Hanson Sent: Thursday, April 03, 2014 8:25 AM To: Nancy Becker, Joseph Kloiber Subject: Fwd: Jeff - RFP Just got this from MARCO. Sent firom my Verizon Wireless 4G LTE DROID -- - - - - -- Original Message -- - - - - -- Subject: Jeff - RFP From: Michael Borgert - Spaniol < michael .borgert-ssspangmarconet.com> To: Jeff Hanson < Jeff. Hanson gei.columbia- heights.mn.us> CC: Hey Jeff, I apologize I wasn't able to get back to you yesterday I was out most of the day. In terms of the RFP, I wanted to thank you for including myself and Marco, but unfortunately I was unable to get approval to get to the pricing I felt would even give me a remote shot at this thing. I know how competitive these are and knew I unfortunately would not be able to compete (from a cost standpoint) against your current vendor and some others involved. Again, I do appreciate the consideration for including me, but I unfortunately could not get to where I knew I needed to be. Best, Michael Borgert - Spaniol Technology Advisor Voice Data Video Print MOrC- *100% Employee Owned Company *Voted Best Place to Work in 2010, 2011, 2012 & 2013 by Star Tribune and Minneapolis /St. Paul Business Journal! 7003 W Lake St, Suite 100 St. Louis Park, MN 55426 Direct: 651.634.6170 www.marconet.com f 1�J