Loading...
HomeMy WebLinkAbout02/06/2012 Work Session IT COLUMBIA EIGHTS Mayor Gary L. Peterson Councilmembers Robert A. Williams 590 40 Avenue NE, Columbia Heights, MN 55421 -3878 (763)706 -3600 TDD (763) 706 -3692 Bruce Nawtocki Visit our website at: www.ci.coluntbia- heights.ntn.us D nanaera Diehm Donna Schmitt City Manager Walter R Fehst ADMINISTRATION NOTICE OF CITY COUNCIL MEETING to be held in the CITY OF COLUMBIA HEIGHTS as follows: Meeting of: COLUMBIA HEIGHTS CITY COUNCIL Date of Meeting: MONDAY, FEBRUARY 6, 2012 Time of Meeting: 7:00 P.M. Location of Meeting: CONFERENCE ROOM 1 Purpose of Meeting: WORK SESSION 1. NLC Service Line Insurance 2. 50th Avenue Turn Lane 3. Property maintenance inspection enforcement process - discussion 4. Council Corner - discussion 5. 2012 Council /City Staff Liaison Assignments The City of Columbia Heights does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its services, programs, or activities. Upon request, accommodation will be provided to allow individuals with disabilities to participate in all City of Columbia Heights' services, programs, and activities. Auxiliary aids for handicapped persons are available upon request when the request is made at least 96 hours in advance. Please call the City Clerk at 763 - 706 -3611 to make arrangements. (TDD /706 -3692 for deaf or hearing impaired only) AGENDA SECTION: WORK SESSION ORIGINATING DEPARTMENT: CITY MANAGER NO: PUBLIC WORKS ITEM: NATIONAL LEAGUE OF CITIES BY: Kevin Hansen BY: SERVICE LINE WARRANTY PROGRAM DATE 02/01/2012 DATE: Background: Following a League of Minnesota Cities meeting in 2011, Council member Schmitt obtained information published by the National League of Cities (NLC), offering a low cost protection program for property owner's sewer and water lines. The program is called NLC Service ! ine Warranty Program Detailed information on the program is available on the NLC website at the specific URL: hiap :Ay wrA (c.or1T /lilid-city-solutions/enterprise-programs/service-16 ie- warranty The program is administered through Utilities Service Partners, Inc. (USP) and is available to cities in almost all States — see attached 2 -page brochure. Analysis /Conclusions: The program is advertised as a warranty, or is essentially an insurance policy that helps pay for private utility line repairs. The program costs between $4.50 -$5.50 a month (each), offers no deductible, and is capped at $4,000 each sewer and water service, per occurrence. There are no annual or lifetime caps for coverage. The Cities' involvement requires an approving resolution, and reviewing /approving the Press Release, campaign letters and publications used in the City. USP entirely administers the program, including customer contacts, billing and arranging contractors when needed for repairs. A FAQ 2 -page brochure is also included that provides details on the Warranty Plan and implementation in the City. The City Manager and Public Works staff did meet with the USP regional account manager who explained the background and details of the program. Currently in the State of Minnesota, only the City of Buffalo has the program available. It should be noted that CenterPointe offers a protection service plan that also offers coverage for sewer drain emergency cleaning at $5.20 a month. Recommended Motion: Consider implementing the NLC Service Line Warranty Program in Columbia Heights. COUNCIL ACTION: NATIONAL LEAGUE ocCITIES, NLC SERVICE LINE WARRANTY PROGRAM UTILITY How long has the company been in business? How much will residents save by using the warranty The company was originally formed in 1998 within program? Columbia Energy to provide service line warranties for its While costs for water line and sewer line repairs can vary, utility customers. USP was formed in September 2003 to the average cost of repairing a broken water line or sewer purchase Columbia Service Partners from Columbia Energy. line may range from $1,200 to over $3,500. USP continues to expand the product offerings and grow the business through city and utility partnerships. USP is a proud Will th program cost t c any money member of the Better Business Bureau. Not a cent. USP pays for all marketing materials and program administration. Furthermore, USP will pay the city PROGRAM a royalty for every resident that participates in the program! Is this program available everywhere? What benefit does the city receive from endorsing The NLC Service Line Warranty Program will be introduced these programs? throughout the contiguous United States in phases over the By endorsing the USP programs, the city is able to reduce next 18 months. Please see our National Roll -Out Schedule residents' frustration over utility line failures by bringing map for details regarding your state. them low -cost service options. 96% of survey respondents say that their image of the city is enhanced because the How are our citizens notified of the program? warranty program is offered as a service by the city. These USP mails each resident a campaign letter which outlines programs also generate extra revenue for the city through the cities' endorsement, followed by a reminder letter two the royalty that is paid by USP to the city. Finally our weeks later to ensure the highest response rate. USP only programs help to stimulate the local economy. USP only solicits through direct mail — no telemarketing is ever uses local contractors to complete the repairs which helps employed. All homeowners will have the option to enroll in to keep the dollars in the local community. the program, regardless of the age of their residence. What cooperation will be needed from the cities? USP desires to enter into a co- branded marketing services RESPONSIBILITIES agreement with each city. The agreement provides for the use of the city name /logo, in conjunction with USP's logo, Who administers the program? on marketing materials sent to citizens. The city is endorsing Utility Service Partners (USP) administers the program and USP as the service provider for the warranty program. is responsible for all aspects of the program including marketing, billing, customer service, and performing all When do you solicit residents? repairs to local code. Through the years, we have found the optimal times to invite citizens to participate are in the Spring and Fall of each year. What are the city's responsibilities? We ask each city to work with USP to provide the Does NLC or USP sell or rent the personal following; 1) a copy of the city seal, if available, for the information of residents that enroll in the program? solicitation letterhead 2) the city's return address for outer No. Neither the NLC nor USP will sell or rent the names of envelope (this ensures a high "open- rate ") 3) the name, title prospective customers or participants. and signature sample of the designated solicitation signor and 4) the appropriate zip codes of the city to allow USP How much does the resident pay for this service? to purchase a mailing list of the residents. Each warranty is sold separately and the price range is Why does the city have to provide a city seal, generally between $4 and $5 a month per product. address and signature? We have found that while the letter is written in such a manner as to leave no doubt that it is a USP program (the USP logo is on the enrollment form), the city address drives a very high "open -rate" and the city seal and signature lend credibility to the offer, thus driving a much higher enrollment rate. Will we get a lot of calls from citizens when they Who replaces landscaping if damaged? get the letter? A press release provided by USP and issued prior to the first USP will provide basic restoration to the site. This includes mailing will help alleviate citizen concerns, which should filling in the holes, mounding the trench (to allow for settling) result in nominal calls to city hall. and raking and seeding the affected area. Restoration does not include replacing trees or shrubs or repairing private paved /concrete surfaces. This is outlined in the terms & PRODUCTS conditions sent to the customer. What building codes will you adhere to? How will citizens know what is covered? If the line is broken and leaking, USP will repair or replace All customers receive a set of terms and conditions upon the leaking portion of the line according to the current code. enrollment in a utility warranty program. They have 30 days However, USP is not responsible for bringing working lines from the date of enrollment to cancel and receive a full refund. up to code that are not in need of repair. What items are included as part of the water line CUSTOMER SERVICE warranty? The external water warranty covers the underground service Will a citizen have a long hold time when line from the point of connection to the city main line to the water meter. It also covers the underground service line reporting a claim? between the water meter and the exterior foundation of the No. Repair calls receive the highest priority and are home. If any part of the line is broken and leaking, USP will answered 24/7. Repair calls are connected to a live agent repair or replace the line in order to restore the service. through a voice recognition unit (VRU). Coverage caps listed in the terms & conditions are per occurrence as follows: Will the customer always get a live operator when $4,000 plus an additional $500 for public they call? sidewalk cutting, if necessary Yes. Customers are directed to select to speak with either a service or claims agent and will then be directed to a live What items are included as part of the sewer line Agent. warranty? The external sewer line warranty covers the underground What is the claims process? service line from the point of connection to the city main line to Program participants call a toll -free USP number to file a the point of entry to the home. If any part of the line is broken claim. USP selects the contractor, who is required to contact and leaking, USP will repair or replace the line in order to the customer within one hour of receiving the job to schedule restore the service. Coverage caps listed in the terms & a time to begin the repairs. Typically, repairs are completed conditions are per occurrence as follows: within 24 hours. Emergencies receive priority handling. $4,000 plus an additional $4,000 for public street cutting, if necessary CONTRACTORS The Coverage Cap looks adequate but is there an annual or lifetime restriction on how much you will Who performs the repair work? pay to repair? USP retains local, professional plumbers to perform all the No. Unlike some other warranties available, we provide you service line repair work. with the full coverage per incident. We will pay up to your coverage amount each and every time you need us. We do How selective are you when choosing contractors not deduct prior repair expense from your coverage cap or to conduct repairs? limit the amount we will pay annually. USP only selects contractors who share our commitment to Doesn't Homeowner's Insurance cover this type excellence in customer service. Scorecards are maintained for each contractor, tracking the customer satisfaction rating of repair? for work performed. Customer feedback is shared with Typically, no. Most homeowner policies will pay to repair the our contractors and any contractor with a low customer damage created by failed utility lines but they generally do satisfaction rating is removed from the network. not pay to repair the actual broken pipes or lines. We encourage you to call your insurance company to determine your actual coverage. NLC SERVICE LINE WARRANTY PROGRAM i _ _ Implementation Process ' 'r 1. Upon approval from city council (if applicable), execute one - page contract provided by USP (upon contract execution, USP will immediately begin to recruit and screen local contractors) 2. Approve Press Release provided by USP (general notice „..° to eliminate resident confusion /city calls) and if desired, distribute to local media and /or post to the city website , .„__,,, ,..... 3. Send the following to USP for the creation of the citizen solicitation letter: • City Seal artwork, if available • Name /Title of designated signor plus signature • City Address for outer envelope • Zip +4 list of city territory 4. Approve Campaign Letter provided by USP 0 5. Access Monthly Reporting via the web 6. Receive Annual Payment NATIONAL y LEAGUE of CITIES '"F" CITY COUNCIL LETTER Meeting of: February 6, 2012 AGENDA SECTION: WORK SESSION ORIGINATING DEPARTMENT: CITY MANAGER NO: PUBLIC WORKS ITEM: CONSTRUCTION OF RIGHT TURN BY Kevin Hanse BY LANE FROM 50 AVENUE NE ONTO DATE 01/31/2012 DATE: NORTHBOUND TH 65 (CENTRAL AVENUE) Background: Staff prepared a site layout plan and submitted a Cooperative Agreement Application for funding the construction of a right turn lane on 50 Avenue, east of Central Avenue, in September of 2011. The proposed work is similar to the right turn lane on 50 Avenue, west of Central Avenue, installed by the City in 2008. Staff was notified in early January of 2012 that the application did not rank for funding (see attached). Analysis /Conclusions: The Cooperative Agreement application referenced above followed State requirements for the design with an estimated construction cost of $80,000 to $90,000 as detailed below: 1. Proposed Construction The work would involve developing a right turn (RT) lane within the northerly ROW and existing easements. The current road width is 32 feet, and adding a RT lane would modi /; the width to 40 feet. This would provide for a 14 foot eastbound lane, a 12 foot through /left turn lane, and a 14 foot RT lane. Existing catch basins would need to be moved along with the loop detectors and wiring for the signal system. This work would also require minor modifications to the new ALDI's driveway access as the taper is being developed through this area again similar to the work that was conducted at the liquor store on the west side. Staff has reviewed 50 Avenue and conducted additional traffic counts with Aldi's now open. This intersection does not have designated lanes due to the current width. Those are summarized on the attached aerial photograph. In taking the traffic counts, staff did observe that the westbound lane does experience an occasional, but not regular, backup (9 -12 vehicles observed) and the frontage road will experience a delay also with up to five vehicles waiting to exit onto 50 Avenue. During these backups the vehicles do not clear the intersection during the green and have to wait for the next green cycle. The traffic counts indicate a similar number of right turning (RT) and left turning (LT) movements — this suggests the intersection would see an operational improvement from a designated RT lane. Another consideration, and as recommended by the Traffic Commission, would be to make the frontage road a one -way to the Jimmy John's south property line (see attached site layout). This would require customers from the retail strip center to exit onto Central Avenue at the drive access midway between 49 and 50"' Avenues. At the Traffic Commission Hearing on June 6, 2011 for 50"' Avenue, the owner of the retail strip center voiced opposition to removing the northbound lane onto 50 Avenue from the frontage road. Without the Cooperative Agreement funding, staff has developed a new site layout that fits in a turn lane but does not require modifications to the Aldi's drive entrance off 50"' or moving components of the signal system. It would involve curbing removal on the south side of the roadway to attain a minimum width for the eastbound lane, left turn /thru, and right turn lane. It would also require moving the catch basins and a hydrant to accommodate the new curb location. The estimated cost of this revised layout is $46,500. 2. Project Funding/Methodology The turn lane on the west side of 50 Avenue was funded with liquor store funds. For the east side proposal, City Infrastructure funds could be used. Another consideration discussed by the Council was assessments to benefitting property owners. A methodology would have to be determined — possibly using trip generation. CITY COUNCIL LETTER Meeting of: February 6, 2012 AGENDA SECTION: WORK SESSION ORIGINATING DEPARTMENT: CITY MANAGER NO: PUBLIC WORKS ITEM: CONSTRUCTION OF RIGHT TURN BY: Kevin Hansen BY: LANE FROM 50 AVENUE NE ONTO DATE 01/31/2012 DATE: NORTHBOUND TH 65 (CENTRAL AVENUE) Page 2 of 2 Recommended Motion: Ordering the construction of a right turn lane on 50 Avenue NE onto northbound TH 65 (Central Avenue) in the 2012 Street Zone Improvement Program. Attachment: MnDOT Cooperative Agreement Letter — 01/04/12 Traffic count - aerial Revised site layout COUNCIL ACTION: • 0s °4 Minnesota Department of Transportation e Metro District Office Tel: 651-234-7768 Office of State Aid Office Fax: 651-234-7765 1500 West County Road B2 gregory.kern@state.mn.us Roseville, MN 55113-3174 January 4, 2012 Mr. Kevin Hansen, P.E. City of Columbia Heights 637 38 Avenue NE Columbia Heights, MN 55421-3806 RE: Request for FY 2013 Municipal Agreement Program Funding TH 65 at 49 and 50 Avenues City of Columbia Heights Dear Mr. Hansen: I am writing to inform you of the decision reached on December 21, 2011 by the Fiscal Year (FY) 2013 Municipal Agreement Program Selection Committee regarding the above referenced project. After considering 16 candidates submitted for inclusion in the F:f 2013 Program, the Selection Committee reached the decision not to fund the referenced project. The folloWing process was utilized to arrive at that decision. We utilized a selection process this year that ranked each of the project proposals within the four investment categories (Support Community Develeprnett Safety, Improve Mobility and Maintain Existing Infrastructure) and then the projects were compared across categories by the Selection Committee to prioritize proposals for funding. Proposals were categorized under one or more of the investment categories based on primary benefit (s). The goal was to haVe balance across'the investment categories and not have a strict hierarchy determine selection priorities. The final step was, then determining what funding, if any, would be offered to each project. These steps were followed until all available: funding had been awarded. This project was categorized as a Safety/Mobility project which the committee felt were the primary benefits. We had many excellent projects submitted this year and unfortunately funding was completely allocated before the committee was able to put any towards this project. It is recommended that you continue to work with your Mn/DOT Area Manager/Engineer on this project. If you have any questions about the selection process please feel free to contact me. Sincerely, Gregory lan Acting Cooperative Agreement Engineer cc: Greg Coughlin, Mn/DOT-Metro State Aid * Wayne Norris, Mn/DOT-Area Manager 4 ` Mark Lindeberg, Mn/DOT-Area Engineer * File * Electronic Copy Only An equal opportunity employer II I N 1 N I II I ® 11 I N I II I I N I I II a i I I N 1 I N 1 N f 1 1 1 1 OPTION 1: FRONTAGE ROAD � ii 1 1`� j _ s REMAINS TWO WAY( W— \,%'+ .�•*• ,.._ aa a - // _- // 4.. $: _ -9 6 , %/ > I je - AIM n ox sµ Q x � H s 3_ <C -$' /y y o i, 1. Z i N a 1 _ It // ' --- W (11 v � 1 / UTEH YDRAN T 0 1 1 11 s / AND : III Iia I / I 1 \ � II 1 1 1 1 II 11 ii 0 it r 1 ii II 1I - 11 „ 11 1 1 i / / 1 iiivA dvE OPTION 2: FRONTAGE ROAD \1 ; I 1 INGRESS ONLY. I I .\�. �°u I� Raa I \ . - �a17rilt W lI \ ' a: // /// W Z _ ' N /// > I i R • IX. __.I i r '� - 4 1 x ` pr s_. F— / .,y r l'--.--...N � V /✓ Z h se ti� q HYDRAN W ry . O E ID1 F / � =� \. _ U 4 0 / i o a // Ew AND \\` I� 1` 111 { i I `� 1 1 II ■ i RELIC & P 1 i 1 ot II i 1i t I j ! _ —' Jr _'I i )i' 1 ! I hereby certify that this plan was prepared by me or under DESIGNED BY : my direct supervision and that I am a duly Licensed Professional DRAY& BY : RICH NORDSTROM C ITY o f C Engineer under the laws of the State of Minnesota . DATE : FEBRUARY 2012 (I) CONSTRUCTED : Date License No. ASBUILT : COLUMBIA HEIGHTS - CITY COUNCIL LETTER Meeting of: February 13, 2012 AGENDA SECTION: ORIGINATING DEPARTMENT: CITY MANAGER'S NO: CITY MANAGER APPROVAL ITEM: Approve 2012 Council /Staff BY: Patty Muscovitz BY: Liaison Assignments DATE: February 7, 2012 DATE: NO: Tami Diehm was elected Council President at the January 23, 2012 City Council meeting. Attached is the list of Council /City Staff assignments as discussed at the work session. MOTION: Move to approve the 2012 Council Staff Liaison Assignments as reviewed. COUNCIL ACTION: h:\2012president & liaisons 2011 COUNCIL /CITY STAFF ASSIGNMENTS City Commissions Telecommunications Commission Bruce Nawrocki Library Board Tami Diehm Park & Recreation Commission Gary Peterson Bobby Williams - alternate Planning & Zoning Commission Gary Peterson Bobby Williams - alternate Traffic Commission Donna Schmitt Charter Commission Tami Diehm — delegate Gary Peterson - alternate External Boards League of Minnesota Cities Bruce Nawrocki — delegate Council /City Manager — alternate Rice Creek Watershed Advisory Board Bobby Williams — delegate Kevin Hansen — alternate North Star Corridor Bruce Nawrocki Joint Law Enforcement Council Gary Peterson — delegate Chief of Police - alternate H/Boards & Commissions /2011 Council Liaisons