HomeMy WebLinkAboutContract 2243
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TriGeo Sales & Service Agreemen#
Contact Name: Aleksandr Chemin Date: November 20, 2009
Company: City of Columbia Heights Terms: Payment is due within 30 business days of
January 1, 2010
Address: 590 40th Ave NE Order Payment: Company check or credit card
CitylStatelZip: Columbia Heights, MN 55421 Installation: Scheduled Upon Acceptance
Phone: (763) 706-3638 Tax $ Shipping: Added to Invoice
E-Mail: is@ci.columbia-heights.mn.us TriGeo Contact: Steven Lewis
Product Price Qty Extended
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2 Annual Support & Product Upgrades (20% of current list) $4,334 1 $4,334
Total $6,334
*** THIS PRICE IS VALID UNTIL DECEMBER 15, 2009 ***
PAYMENT TERMS: Payment is due within 30 business days of January 1, 2010 Costs of shipping and
handling will be added to the prices shown above, and paid by Customer as part of the total invoice amount.
If applicable, state sales tax will be added to the price of all products unless Customer provides written
evidence of exemption prior to shipment.
*TRIGEO SYSTEM IMPLEMENTATION & TRAINING: This proposal includes configuration of TriGeo
Security Appliance Manager, remote installation and training. Installation is defined as the completion of the
initial training where the appliance is racked, powered up, IP addressable, base configuration completed. and
events are flowing to the console. Comprehensive training is offered in a virtual lab environment that blends
lecture and (ab exercises over. a period of approximately 4-6 weeks. It begins with a 2-hour overview, and is
followed by a weekly series of 2 hour lecture/lab sessions. Pre and post class one-on-one support sessions
prepare you for the classes, help cement the lessons learned, and configure the system for your specific
environment.
2243
TrlGeo Network Security - 510 Clearwater Loop, Suite 1 Post Falls lD, 83854 -Phone: 208/664-7000 -Fax: 208/866-9710
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Tti~~n ~lefir~cark S~~vr~ty
TriGeo Sales & Service Agreement
**TRIGEO ANNUAL SUPPORT $ PRODUCT UPGRADES (1 YEAR):
Fees: TriGeo charges 20% of current list price for Annual Maintenance, Support and Upgrades.
Term: The Annual. Maintenance, Service, Support & Upgrades ("Annual Maintenance Seances") shall begin
upon the first day of the month following system Delivery and continue for a period of one (1) year.
Maintenance: Hardware: Dell covers the server under an on-site 3-year Next Business Day warranty. For
any issues with hardware, contact TriGeo and TriGeo will coordinate all repairs. Extended warranties past
the 3 years will be quoted as needed and billed in addition to the standard maintenance fee.
Software Upgrades and Updates: TriGeo will provide all upgrades and maintenance releases, as long as
customer is current with their Annual Maintenance fees.
Support: TriGeo's support services shall be available via telephone at (866} 664-6068 or email at
support(c't)tripeo.com on normal business days (but excluding holidays recognized by TriGeo) between the
hours of 6;00 a.m. and 5:00 p.m. PST/PDT.
ENTIRE AGREEMENT: The express terms and conditions of this Agreement are intended by the parties as
the final expression of their agreement with respect to the subject mafter of this Agreement, and supersede all
prior discussions, representations and agreements, both oral and written. This Agreement is non-cancelable
and may only be modified by means of a document, signed. by both parties.
Agreed and accepted:
CUSTOMER:
City of Columbia Heights
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SIGNATU /E _
Name:
TRIGEO,,NFrTWORKSECURlTY, INC.
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7}iGeo Network Securfty - 590 Cteanvater Loop, Sufte 9 Post Fafts tD, 83854 -Phone: 208/664-7000 -Fax: 208/666-9710
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