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Home My WebLink AboutContract 22052205. ~~,~ n . ~,,,, ~ I~ ~ , ~ ° ~ _ g ~ } ~ '~ c ~ =~L ~- B`~ -t7 ~. ~.. 4. ~~yW_ Client Contact: Jeff Hanson Company Name: City of Columbia Heights Address: 590 NE 40th Ave, Columbia Heights, MN 55421 Phone: 763-706-3600 Email: Jeff.Hanson@ci.columbia- heights.mn.us Customer Number: CO78 Date: July 21, 2009 ~~ ,, .ate Contact: Randy Lindstedt Phone: 651-364-6100 Email: randy)@marconet.com Project Number: RML3138-PH mare :Statement of Work Table of Contents About this Statement of Work ......................................................................................3 Description of Services and Deliverables .......................................................................3 Base System Installation .......................................................................................3 Schedule of Products ..................................................................................................4 Billing .......................................................................................................................6 Faci I i ti es .................................................................................................................... 6 Change Management ..................................................................................................6 Terms and Conditions .................................................................................................6 Notice to Proceed .......................................................................................................8 ACCEPTANCE SIGNATURES: (pre-authorization of project scope and services) ..................8 Next Steps ................................................................................................................8 SOW COMPLETION ACKNOWLEDGEMENT FORM .............................................................9 Bronze Support Agreement Terms & Conditions ...........................................................10 vv.marconet.com Page 2 I~71~lrC~J` RML3138-PH /~""'" Statement of Work About this Statement of Work This Statement of Work (SOW) outlines the products (if applicable), services, and deliverables that Marco will provide to City of Columbia Heights (hereafter referred to as "City of Columbia Heights"). In addition, this SOW outlines the roles and responsibilities of Marco and City of Columbia Heights during this review and the key dependencies upon which this SOW is based. Marco will work closely with City of Columbia Heights on a consultative basis to optimize the success of the engagement. Any requested changes to this statement of work will be accommodated according to the change management process outlined below. Description of Services and Deliverables Outlined in this SOW is a complete description of all services that will be provided by Marco. Marco-certified engineers will perform all work according to established manufacturer implementation procedures and guidelines. Prior to the completion of work, Marco will perform standard test procedures to confirm operability of equipment according to manufacturer-published specifications. Base System Installation Marco will provide installation based in the schedule of equipment in this SOW. An implementation schedule will be delivered to customer at initial kick off meeting. This schedule will provide customer with a timeline and specific details outlining the scope of the project. Marco agrees that performance shat! be in accordance with the terms of the Laws of the State of Minnesota, the Request for Proposal dated June 10, 2009, the response to the Request for Proposal submitted by Marco each of which documents are hereby incorporated into the agreement by specific reference and the terms and provisions thereof are and constitute a part of the agreement as if attached hereto or fully set forth herein. In the event of a discrepancy between this contract, contract addendum, and the aforementioned documents, the terms and provisions of the RFP and this addendum shall control. ww.marcoet.com Page 3 rT1~ll`~~~-' RM L3138-PH Statement of Work Schedule of Products The proposed schedule of equipment below is the detail of all items included in the solution. This schedule includes all equipment and labor services if applicable. Any changes to this statement of work involving extra costs will be implemented only upon written customer authorization and will become an extra charge over and above this quotation. t r Part Number Description DNIC Sets 2 9132-200-202 -NA 48 Button PKM dark grey 3300 ICP Hardware 1 52002291 SX-200 ML/EL To 3300 Migration Pkg 3300 ICP Software 6 52001151 3300 - IP Phone License 1 54003537 3300 Software Assurance: 4 Years for 64 Devices SX-200 Hardware 1 52001551 SX-200 Peripheral Node BCC3-Dark Gray 120V IP Applications 1 54004165 MAS Multi-App Base(Full) for 3300 SWA:4Y 1 54004583 Series X package 1 54004512 MAS Base Software for 3300ICP 6 54003991 MAS NPUM Mailbox & CaIIDir Up (50 User) Mitel Miscellaneous Equipment 3 9109-117-001- SX-200 Bay Control Card III NAR Miscellaneous 4 9109-012-001- Mitel SX-200 Refurb DNI Card 12-ct. NAR 1 9109-110-001- Mitel SX-200 Refurb ONS Card 12-ct. NAR 3 KX-TG6411-T Panasconic DECT Cordless Phone 2 2200-16000-001 Polycom Soundstation2 1 Rebate SX200 to 3300 Rebate 41 9132-025-200- Mitel Superset 4025 Dark Gray NAR 1 HPSERVER Voice Mail MAS Server www.marconet.com Page 4 I"Y1C1~C RML3138-PH Statement of Work Qty Part Number Description 1 J8699A HP ProCurve Switch 5406z1-48G w/Lifetime Warranty0 1 J8705A HP ProCurve Switch zl 20-Port 10/100/1000 + 4- Port Mini-GBIC Module 1 J8702A HP ProCurve Switch zl 24-Port 10/100/1000 PoE Module 1 J8712A HP ProCurve Switch zl 875W Power Supply 8 J9358A HP ProCurve MSM422 US Access Point w/Lifetime Warranty0 2 )4859C HP ProCurve Gigabit-LX-LC Mini-GBIC 2 J4858C HP ProCurve Gigabit-SX-LC Mini-GBIC 1 SUA3000XL APC 3000 Smart UPS 100 C6BK-14 Cat6 Patch Cable 4 LL10-03 3M FO MM Fiber Patch 4 LLSM-03 3M FO SM Fiber Patch 1 30130-719 Chatsworth HCM 1 SUA48XLBP- APC Battery Pack 1 MDF MDF materials Discounts 1 System Discount TOTAL PRICE (not including taxes) NOTE: Marco will provide 4 hours of System Administration training per year during the extended warranty period $63,606.00 www.marconet.cam Page 5 C~1C~rC~3° RML3138-PH Statement of Work Billin Payment terms are as follows: 25% Down Payment with signed SOW 50% Upon Equipment Delivery 25% Upon System Acceptance Facilities If applicable, City of Columbia Heights will provide full access to all premises as needed by Marco to perform its responsibilities under this SOW. Any refusal of access shall relieve Marco of its performance obligations and the assessment schedule shall be revised to reflect the delay. City of Columbia Heights will also provide a suitable work area for Marco personnel, and will provide remote high-speed Internet access to the voice network during the entire phase of implementation. Marco will work with the carrier of choice on any line changes that City of Columbia Heights requires at the time of installation of a new system. City of Columbia Heights accepts any and all charges from the carrier for these changes. Marco requires a minimum two week window upon confirmation of installation of new facilities to schedule the implementation of the new system. Change Management Marco will review changes to this statement of work that are requested by City of Columbia Heights. As part of this review, Marco will prepare a Change Order that documents the requested change and, if applicable, any impact on the implementation schedule and pricing. Marco will incorporate the change into the project schedule and scope of work upon receipt of the City of Columbia Heights-signed Change Order. Changes requested can affect the implementation schedule and services price quoted. As a result, Marco will not implement any change without a Change Order authorized by City of Columbia Heights and accepted by Marco. Change & Addition Pricing Any changes or additions to this Statement of Work, requested by City of Columbia Heights, will be priced according to our prevailing rate or, if requested by City of Columbia Heights, separately quoted before the change or addition is made. Terms and Conditions This Statement of Work (SOW) is subject to the terms and conditions of the Marco Product and Services Agreement dated ,executed by and between City of Columbia Heights and Marco. This Statement of Work (SOW) is subject to the following terms and conditions: _ narconet.com Page 6 I"Y1C1rC~J RM L3138-PH Statement of Work Marco shall not be responsible for any delays that result from incomplete or inaccurate information supplied by City of Columbia Heights. Any work performed by Marco that is not listed in this scope of work or which is required to assist City of Columbia Heights with the completion of this project will be subject to the change management process described above. Marco shall not be responsible for any failure of equipment or network service resulting from any City of Columbia Heights-supplied equipment. In no event will Marco be liable for any damages caused by City of Columbia Heights's failure to perform its responsibilities. Marco will work with the telephone vendors in ordering and installation of service, but will not be responsible for delays or discrepancies of those vendors. ,marconet,com Page 7 I"Y1~lI~C~-' RM L3138-PH Statement of Work Notice to Proceed Execution of this Statement of Work (SOW) by City of Columbia Heights shall constitute notice to Marco to proceed with the project described in this SOW. NOTE: Scheduling action cannot be finalized until your concurrence with the SOW has been returned to this office. Any delay at this time can incur a delay in the installation of your programmed facility. Signed SOW (~~ACCEPTANCE SIGNATURES:" section) may be either FAXED to 651- 636-2855, e-mailed to cindykal@marconet.com or MANED to: Cindy Kalahar Marco 953 Westgate Dr. Suite 101 St Paul, MN 55114-1081 ACCEPTANCE SIGNATURES: (pre-authorization of project scope and services) '~` ~~ t July 21, 2009 Randy Lindstedt Date Marco Account Manager /'~ ~~'~`""' July 21, 2009 Rick Stulac Date Converged Technologies Manager City of Columbia Heights Next Ste Upon receipt of this notice and confirmation of purchase order receipt, Marco will initiate the following "next steps": 1. Contact City of Columbia Heights to schedule installation dates and introduce a Marco Project Manager (if applicable). 2. Assign trained and certified technical resources following confirmation of scheduled dates. These resources will ensure successful completion of tasks as detailed in this SOW. 3. Schedule a Project Kick-off Meeting/Conference call with City of Columbia Heights and Marco. During this meeting, Marco will introduce the assessment team, work with City of Columbia Heights to develop a detailed project schedule, set project milestones and discuss all aspects of this assessment. The Kick-off will provide an opportunity for Marco and City of Columbia Heights to address any outstanding questions or areas of concern. In addition, begin work according to this statement of work and the agreed schedule. www.arconet.com Page 8 T71~1r~'~J` RML3138-PH Statement of Work SOW COMPLETION ACKNOWLEDGEMENT FORM POST-INSTALLATION ACCEPTANCE: This area is to be completed AFTER installation: System tests have been successfully completed and the unit is considered operational on this day of , 20_. Customer's Acceptance Signature Date Authorized Marco Representative Date Outstanding Issues /Comments: r~arconet.com Page 9 IrY1C1rC RML3138-PH r..-- Statement of Work Five Year Parts Agreement Terms & Conditions Marco agrees to provide support service as required at the installation address specified above on the equipment listed. All charges specified are those currently in effect and are subject to change only at the time of annual renewal. If the charges are increased, the customer may, as of the effective date of such increase, terminate this Agreement by written notice to Marco. Otherwise the new charges shall become effective upon the date specified in the renewal notice. The Package includes: 1. Excludes telephones, HP data, servers and on site labor. 2. Includes all hardware on Mitel as listed in the attached equipment list in the SOW. 3. Emergency spare parts available within 24 hours. 4. Customer must remain on a labor support plan through Marco. 5. This warranty is non-transferable Terms Conditions and Definitions: For service as specified on the equipment listed, the undersigned agrees to pay in advance the total amount due Marco, in accordance with the terms specified. Marco reserves the right to delay service if your regular account is delinquent. The undersigned represents that they are the Owner of the equipment or that they have the Owner's authority to enter into this Agreement. This Agreement is subject to acceptance by Marco. It takes effect on the beginning date, continues in effect for this specified period, and will remain in force thereafter; with automatic renewal at the prevailing rates, until canceled in writing by either party. If canceled, 80% of any unused portion will be credited to the customer. Emergencv Response Time - 2 Hours: Response time is measured from the time the customer places a service call to the time a technician responds by telephone. Technician then resolves problem either by remote dial-in access or on-site. An EMERGENCY is defined as a major malfunction consisting of one or more of the following: 1) No incoming or outgoing calls, 2) 40% of all telephones inoperative, 3) 20% of all outside lines inoperative, 4) No intercom calls, 5) Attendant console inoperative. Non-Emergencv Response Time -Within 24 Hours: Response time is measured from the time the customer places a service call to the time a technician responds by telephone. Technician then resolves problem either by remote dial-in access or on-site. Anon- emergency is defined as a minor malfunction consisting of any failure other than an emergency described above. Coverage Times: Emergency - 7 days a week, 24 hours a day. Non-emergency -Regular business hours, defined as Monday through Friday, 8:00 a.m. to S:00 p.m., excluding national holidays observed by Marco. Remaining hours are considered emergency service hours. ww.marconet.com Page 10 rY1C1T-C RML3138-PH ^,r^r~ woiae: soo,892.ss4s Char>tge Order ~X...Y- "'~' ~ Fax: 80D.D47.308T ~` '' ~ Data Change Order #• ,•.w•:~%tcr" ; www,marCORet•eom • • • Dsro~Jos AAAQ5749 £lient: CITY O>: GOLUMBIA HEIGHTS Project Coordinator/Clienk Care Rep: Stephanie undemann Aleksandr Chernin Original Order: Gg~-IMP(2)]~,O.xA/.QA,BI.ES_~Rd16.7_3,3J~. 540 NE 40TH AVE COLUMBIA HEIGHTS, MN 55421 USA Phana: 763-706-3600 Email: a(eksandr.chemin@eLcotumbia-helghts.mn,us 1 ~ ~` Z PROCURVE SWITCH 5400ZL 24PORT $2,049,00 $4,D9B,OD 50 CAT6 PATCH CABLES $6.04 $300A0 Subtotal ¢4,398.a0 Shipping $0.00 TeX go,oa I~ •~~ Cpent Signature ate Taz dndJor shipping may iie ~Rarged wha:re applterrFrde. Product listed ah~rva ss subject adn iechniCal review d»d zppraval, prfeES quotn!d arQ sabiQCt to change a»d shaulrt bs• verified be8are plating your order. warranty rlfatRll''dGUlrar PM fM~sdfe responfahalt~y al'the cvskrner (Indudln9cbu sat Ihnlted bl ehlPPt A treVBl P^d/OY IebQ Gf1dr JCS pMeICP Wif prOVtC2955I~ 4~t' Wltlt ttla D~dinB OF tlta5a warcandesatourndrmalseMCOr;ries, Opaanalcanttaeborwar*a^tyanhancemeMsarcavaaebleforPnaddtionaffeaJtt^etfineofptccxase. Return9 pre euthonrattan is regWred for an rMUm9 irr 4ae arent merchantll:e must be r¢bmxd'hsn:euse oFdmrrage,error, w dtsxaes(eceon, wq xstt you to: dtequest die UN9paJFO merohandlse within sheen (J,57 days, •th-rduM must be returned i^ the on9~^Pt undamaged/Prnnarked box. ,gr~topnlse that cpactai or cPatvm orders aro rton-rewrnabie •undars+and tnatsortssPraand x componoMaare su6]eu to vcn per' approval and restooldnlF feaA• -R aUpan receipt or mmerchrn^u se, srop; m~ira~sur% spaclfisatla~ arer correct bCferamopen ng on marW^g mersb~d~rockin9 tabs;. psymenCTarrfis/Re•StOCkln9 pees Peymeit tans, are net 15 days frPm date oP inwicr For ordere Poor $75,000, we faque'e fwerxyAva pareent doom at tfino of PMar, fifty pntrent at tlme or dmvery, and twbnty-dve pPrtent rcrey be hold ftr p~fomranca WWW,marCOnet.C9m Page i ~~~r~' roa~• 6emidJl Brainerd Datrolt Lake6 Fargo/Moorhead Grand Forks Mankato MlnneapolisJSt. Paul .- St Cloud Thic fax waw rPrt?ivad by CFI FAXmakpr fax sarvPr Fnr mnrw information visit httrr/lvwnnm afi rnm ---- _ _ _- _ e~c~ ~.. ~.. woo-I}o~nv~nnn//:a}}y raisin -uogew~o}ui a~' a sod sanias xe} ~a~ewxy~ IUD nq paniaoas senn xe} sigl ORIGINAL ~~~ 42000-039 PAGE i i'~ I CITY 4F COLUMBIA HEIGHTS 590 40TH AVE NE COLUMBIA HEIGHTS, MN 55421 PHONE: T63-TOb-3600 THE CITY IS EXEMPT FROM PAYMENT OF FEDERAL EXCISE TAXES VENDOR: MARCO 953 WESTGATE DRIVE SUITE 101 ST PAUL MN 55114-1081 ATTN: Stephanie Lindemann PHONE. 651-634-6103 Fax: 651-634-6173 . -_ . E0.6ATE:.....-Augus#~25, 2009 SHIP TO: Public Safety Building 82541st Avenue NE Coiumbia Heights, MN 55421 ,: rr1c1 ~ CHANGE ORDER FORM ADDS: Addon Order #: COF 2 - ORD167331 Whse Qty Part Number Description SELL Ext Price 2 SUA3000RMXL3U APC Smart-UPS SX 3000VA Rack-mountable UPS 3U $1,125.00 $2,250.00 1 J$692A HP Prcurva Switch 3500YL 24G-PWR $2,385,00 $2,385.00 4 J4859C HP Procurve GI abit LX-LC Mlni $510.00 $2,040.00 2 (DATA Data Labor to Install $185.00 $370.00 $O.OD Total Ads $7,045.00 RETURNS: Whse Qty Part Number Description Sell Price Ext Price 1 SUA3000XL APC Smart UPS SX 3000VA Tower/Rack-mountable $1,125.00 $1,125.00 Returnin In exchan a for SUA3000RMXL3U full $0.00 rack-mount unit vs. tawar/rack•mount $D.00 $0.00 $0.00 Total Returns $1,725.00 Total Change Order $5,92D.00 OriginalOrder# ORD76733i Date: 8!31/2009 Customer Name: City of Columbia Heights Customer #: C078 Job #: RML3138-PH Customer PO: Ship Via: DROP SHIP if Drop Ship, list Customer Address: Drop Ship (2) SUA30DDRMXL3U to customer site below- remaining HP equipment ship to St. Paui office for tech to deliver/install City of Columbia Heights, 590 NE 40th Avenue Columbia Heights, MN 55421 Explanation: Exchanging (1) SUA300oXL UPS for (1} SUA3000RMXL3U Rack-mountable and Adding 2nd SUA3000RMXL3U for DVRs, servers and radio equipment -Adding 35y1 Procurve switch and (4) Mini GBiCs 4o connect Public Safety Cantor tc Public Works & Library ~,/} ~ 1~undesr~stand there may be addltiona[ charges for added product or changes to this order. CustomerApprovai: ,3.G,C..C~- P,sJ.-fi`~..~.~r Date: Marco Rep: Aandy Lindstedt Sales Repfi'ech #: LIN001 Responsibility: Christy Weiis Revised: 4/12/06 q/Forms/ITChangegrderForm.xis Page 1 of 1 woa•1~6~nv~nn/~:d~y :Tlsin 'uolleua~o}ul esoua ~oH •aansas xe} ~a~eua7CVU IUJ Aq panlaaa~ senA xe} slyl ORIGINAL 3~ a2DOao42 ~ PAGE 1 OF 1 PQ DATE: August 27, 2009 SHIP TO: PubilcSatefy Building 825 41st Avenue NE Coturnbia Heights. MN 55421 CITY OF Ci}LUMBlA HEIGHTS 590 40TH AVE NE COLUMBIA HEIGHTS, MN 55421 PHONE: 763-706-3b00 THE CITY IS EXEMPT FROM PAYMENT OF FEDERAL EXCISE TAXES VENDOR: MARCO 953 WESTGATE DRIVE SllITE 101 ST PAUL MN 551 14-t D8i ATTN: Stephanie Lindemann PHOt4E:651.634.8i03 Eax:651~634-6173 7 EA Smart UPSSUA3000RMXL3Urack- $1,tZ5.00 gi,125.Qb mounted 120V f EA Procurve Switch 3500 Yl 24G- $2,385.00 $2.385.00 PWR 4 EA Procurve Gigabit LX-LC Mint $5i 0.00 $2.040.00 2 HR Data Labor to Instal( $i 85,00 $370.OD DATE DEPT REQUESTED &Y PHONE SUBTOTAL $5,920.00 6.875 SALES TAX $407.00 $6,327.00 C'~,~' tip- ~.~ck.~ ~.1~„._~ ~ ,- 3 C t ;r rn CHANGE ORDER FORM ADDS: Addon Order #: COF 3.ORD167331 Whsa sty Parf Number DascripL'cn SELL Ext Price 1 J6705A HP Procurve Switch 20 Port 101100/1000 +4 Port Mlnl GBIC $2 040.00 '" $2,048,00 $0.00 $0.00 $0.00 $0.00 Total Ads $2,049.00 .RETURNS: Whsa 4ty Part Number Description Seli Price Ext Price 1 J8702A HP Procurve Swltoh 24 Port 101100!1000 PoE ~ $2,049,00 $2 049.00 $0,00 $0,00 $0.00 $0.00 Total Returns $2,049.00 Total Ghenge Order $0.00 OrlglnalOMer# ORD167331 Date; 9/10/2009 Customer Name: Cily of Columbia Heights CUStOmer #: CO78 Job #: RML3136-PH Customer P0: Ship Vla; DROP SWIP If Drop Ship, Ilsl Customer Address: Exchanging (i) J8702A for (1) J67o5A HP PROCUAVE SWITCH 5400ZL 20PORT 10!100/1000 +4P MINI-GBIC MODULE Explana0on: t under an ~,fJ/h~~re~may ba additional charges for added product or changes to this order. / / /( CustomerApprovai: b ~" -~ Zt.^'L"^' Data: ~Q t d ~ t ~ ~f Maroo Rep: Randy Lindsledt Sales Rep/Tech #: LIND01 Responsibility; ChrlstyWells Revised: 4/12!06 O/Forms/ITOhenpe0rdsrForm.xis Page 1 of 1 c~~~®~'~-BLS -G_~.~k~_r~~_~.. r^ 0. ~"'T ^` p ~ ....,,a b6J/+y~ ...~ •`.~. ,~ ENGINEERS • DESIGN • SITE RENOVATIONS • CONSTRUCTION MANAGERS • GENERAL CONTRACTORS ~` ' 55043 Phone: 651-436-2426 il N th L k l d Mi t i t C i T 404A S • ~~~~~ ~~: nneso a or a e an , ro x ra a n 1821 University Avenue Suite 204-5 St. Paul, Minnesota 55104 Phone: 651-998-0332 ,~ ~' Fax: 651-436-3918 e-marl: info@edsbuilders.com www.edsbuilders.com i "Ore-site/Ins~ght" ~~iAN(xl/ lf1l coliiSSYfiIfiI3 ~ DATE: September 10, 2009 CIC #51 ' PROJECT: Columbia Heights Public Safety Center 825 41a1 Avenue NE Columbia Heights, MN 55421 VENDOR: Marco -Cindy Kalahar 953 Westgate Drive St. Paul, MN 55114 Phone:651-634-6123 Fax: 651-635-2855 cc: Dave Olds, Gary Gorman, Larry Pepin, Aleksandr Chernin You are hereby authorized to execute promptly this Change in Condition Directive per the ` enclosed description and all applicable provisions of the General, Supplemental, and Special Conditions; Addenda; and all other Contract documents. fihis is a no cost change directive. Supply one J870SA HP Procurve Switch 20 Port 10/ I00/ 1000 + 4 Port Mini GBIC M in lieu of one J8702A HP Procurve Switch 24 Port 10/ 100/ 1000 PoE at no cost change. If you have any questions regarding this change in condition, please contact Doc '~ Smith at 763-788-0338 or 612-747-0976. i Project Manager: ~~ ~ 9-10-09 Earl Doc Smith Date Voice: 800.892.8548 .f Fax: 800.847.3087 ~~~_~~ ~ - :~_,. ~r=^~"' www.marconet.com _,._.,...~.u~"~ Adds Change Order Date Change Order # ~/~/ 9 AAAQ6809 CtEent: CI'C" OF COLUMBIA HEIGHTS Project Coordinator/CI'sent C e R>_p: St=_pharl=_ Lindemann; Randy Aleksandr Chernin Original Order: COF A - RD 167331 `~59 E 40TH AVE COLUMBIA NEIGH , MN-~ 421 USA Phone: 763-706-3600 Email: aleksandr-chernin@ci.columbia-heights.mn Q Y ~Desc~iption_ _ . ._ ~..,_ ,. _;.. , ,_, Un}t t?Kfce -: `` ~t~~Pr~ce _ I MIRCOCALL SOD EXTENSTIONS $4,048.00 $4,048.00 20 MARCO LABOR TO INSTALL $115.00 $2,300.00 t Subtotal $6,348.00 ~/, ~[ Shipping ' $0.00 ~ ~ ~ ~ \ Tax $0.00 Ctlent Signature Fax and/or shipf approval. Date ~~ ~~ ~~ `6~ , Cre charged where applicable. product listed afrove`is subject to quoted are subject CeT change and should be varif7ed b®fore piacir of review and order. Marco to load the so are on the PC (provided by customer) Need base operating system (specs provided by icrocali) 2-3 hours Marco to point It to a 3300 and connect via Ethernet connection (provided by customer). 2 hours Marco to program a extensions into the Micro Call (approx 3300 extensions and 24 trunks?),. 6-8 Hours Verify SMDR is g Ing to the micro call and formatting Is correct yz Hour Test Integratio and Reports 1 hour Set up Biilabl Table Rates per customer Specs. 1 hour Set up Arch a and Back ups to Systems ~/z hour Provide 2 ours of System Administration Training. 2 Hours r Meetings and Discussions with Micro Cali and Customer on Design. Total 2 hours labor at discounted installation rate @ $115/hour pending no major issues with product or integration Went is covered by itr respective manufacturer warranties. Please consult the warranty documentation that accompanies the product for deta7ls. Any charges from the ~er are the sole responsidllity of the customer (Ind~ding, but not limited to, shtpping, travel and(or Caber charges). Marco can provide assistance with the processing of those az our normal service rates. Opdonal contracts or warranty enhancements are available for an addltlonal fee at the time of purchase. Pre authorization Is required for ail returns In the event merchandise must be returned because of damage, error, or dissatisfacdon, we ask you to: -Request the UNOPENED merchantllse within fifteen (!5) days. -Product must be returned In the original undamaged/unmarked box. -Recognize that spectai or custom orders are non-returnable. -Understand that software and PC components are subject to vendor approval and restocking fees. -Opened and/or marked merchandise are also subject to vendor approval/refusal. Customer may be subject to vendor restocking fees. -PLEASE! Upon receipt of merchandise, stop; make sure spedflcadons are correct before opening or marking merchandise. Payment Terms/Re-Stocking Fees Payment terms are net 15 days from date of Invoice. For orders over $25,000, we require twenty-Flue percent down at time of order, fifty percent at time of delivery, and twenty-five percent may de held for performance. www.marconet.com Bemidji Brainerd Detroit Lakes Page 1 ~1~~=~d~ Fargo/Moorhead Grand Forks Mankato Minneapolis/St. Paul St. Cloud ~''` voice: soo.ssz.ssas Adds ~~1 Fax: soo.sa~.aos~ Change Order www.marconet,com Date Change Order # 09/22/09 I AAAQ7061 'Client: CITY OF COLUMBIA HEIGHTS Project Coordinator/Client Care Rep: St~eApharnl-e Lindemann Aleksandr•Chernln OrlginalOrdar -„ -ORD167331 li~/-'S 590 NE 40TH AVE For questions on this quote, please contact either: COLUMBIA HEIGHTS, MN 55421 Randy Undstedt Cindy Kalahar USA 651.634.6103 651.634.6123 Phone: 763706-3600 randyl@marconst•com clndykal@marconet.com Email: aleksandr,chernin@cl.columbla-helghts.mn.us 25 BERK-TEK 3' LANMARK 350 CAT5E PATCH CABLE GRAY $4.00 $100.00 25 BERK-TEK 4' LANMARK 350 CATSE PATCH CABLE GRAY $4,40 $110.00 25 BERK-TEK 5' LANMARK 350 CATSE PATCH CABLE GRAY $5.00 $125.00 25 BERK-TEK 6' LANMARK 350 CA75E PATCH CABLE GRAY $5.90 $147,50 Subtotal $482.50 Shipping $0.00 ~~''~~' Tax $0.00 Client Signature Date Tax and/or shfppPng may he charged where appltcahle. Product listed above fs sub,~ecY to taclinlcal revfew and approval. Prices quoted aro subject to change and should be Jerfflad before placing your order. Adding CATSE Gray cables needed for phones Warranty - ~ ' Your equipment Is covered by Ito respective manufacturer warranties. Please consult the warrantydocumentatlon that accompanies the product for details, Any charges !rani the manufacturer are the sole responsibility oPthe customer (Induding, but not limited to, shipping, travel andlor Tabor chargas)• Marco can provide assistance with the processing of these warranties at our normal sgrvlce rates. OpUOnal contracts or warranty enhancements are available for an additlonal fee at the time of purchase. Returns Pre authorizatlon 1s required tar aN returns in the event fnerchaddlse must be returned because of damage, error, or dlssatlsfactlon, wa ask you to: -Request the UNOPENED merchandise within fifteen (SS) days. , -Product roust ba returned In the original undamaged/unmarked box. -Recognize that special or'wstom orders are non-returnable, -Understand that software and PC components are subject to vendor approval and restocking fees. -Opened and/or marked merchandise era also subJact to vendor approval/refusal Customer mey be sub)ect to vendor restocking_fees. -PLEASEI Upon'recelpt of merchandise, stop; make sure spedFlcations are correct before opening or marking merchandise. Payment Tarma/Re-Stocking F9ae Payment terms are net 15 days from date of Invoice. For orders over $25,000, we require twenty-FlVepercent down et time of order, flfty percent at time of delivery, andtwenty-flue percenk may de held for performance. www•martbnet.com Bemidji Brelnerd Detroit Lakes Page 1 ~]L~t Fargo/Moorhead Grand Forks Mankato Minneapolis/St. Paul . St. Cloud rrfi~r- Client: CITY OF COLUMBIA HEIGHTS Aieksartdr Chernin 540 NE 40TH AVE Project Coordinator/Client Care Rep: ,Stephanie Lindemann Original Order/Invoice: COF 6 Return - ORD167331 COLUMBIA HEIGHTS, MN S542i USA Phone: 763-706-360D Email: aleksandr-chernln@cl.columbia-helghts.mn.us -1 APC 48V BATTERY PACK FOR SMART UPS XL 1 Restock and shipping fee to return $530,00 -$530.00' $106.00 $106.00 Subtotal -$424.00 Sh(pping $0.00 Tax $0.00 ~/ r Gam' ~ fit/ '`C ~ Client 5lgnature Date Tax andjor s)ripping may be charged wham applPcable. Product !lstad above fs sulsfect'to technPca! review and approval. Prices quoted are subject to change and should be verified before placing your order. Customer returning APC Battery Pack for 3000XL UPS not needed 20 -Customer Not Satlslfled/ Refused 45 - Technician Error 25 -Customer Ordered Wrong Product/Qty 50 - DefectlveJDamaged Product 30 - OE/Purchasing/Billing ErroY 55 -Vendor Error 35 - Inside Sales.Person Error 70 -Marco Shlp Ing Fili Error 40 -Outside Sates Person Error Open Box ~ Sealed Box Returns Pra authorization is required for alt returns Ih the event merchandise must be returned because of damage, error, or dissatlsfection, Wa ask you to: •ftequest the UNOPENED merchandise wittrln Pifteen (i5} days. -Product must be returned In the original undamaged/unmarked box. -Recognize that spatial ar custom orders era ndn-returnable. -Understand that software and PC components are subject to vendor approval and restocking Fees. ' -Opened and/or marked merchandise are also subject to 'vendor approvaVretusal, Customer may be subJed to vendor restocking fees. -PLEASEI Upon receipt of inerchandlse, stop; make sure speclficattons are correct bePore opening or marking merchandise, Re-Stocking Fees ' Ra-Stocking Fees will be determind upon inspection of product email completed form to: returns(dtmarconet.com www.marconet;com ~Volce: soo.s9z.ssas Returns Fax: soosa~sosy Change.Order www.matconat.com Date Change Order # 11/10/09 AAAQ6I82 Page 1 Berrtldjl Bralherd Detroit Lakes Fargo/Moorhead Grand Forks Mankato m~ir Mlnneapolls/St. Paul St. Cloud i