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HomeMy WebLinkAboutContract 2101Corporate Order Form 9 BUSINESS ACCOUNT INFORMATION Authorized Cor orate Purchasers Onty: *Activation Type: ^ New ^ Add-on *Com an Name: Cit of Columbia Hei hts *Authorized Cor Purchaser or Authorized Users *Federal Tax ID: 416005069 Credit A proval Code & Class: *Billin Attention: *Billin Account Number BAN *Billin Address: *Existin Mobile Number If a licable to order *Billin Cit IStatelZi Code+ 4: *Cor Node: *Business Phone No: *Internationa/ dialin and roamin included ^ Limit ILD ILD Bars ** Business De t Code: *Tax Exempt: status confirmed ^Yes ^ No ^ N!A *Business Email Address: *Personal Covera e Check Com late: ^Yes ^ No *Shi pin Information- if Same As Bili to:^ *Sales A ant Name& Code: *Shi pin Attention: *Sales A ant Phone: *Shi in Address: *Sales A ant Email: *Shi in Cit /StatelZi Code + 4: **Please see our Sales Re fors ecific details on In ternational dialin and roamin restrictions. The FCC requires us to keep an emergency address on fiie for users of T-Mobile@Home Service. This address may be used to Delp locate a person pl=cing a 911 emergency call while using T- Mobil~@Home service. If a person that viii be i.ising the T-Mobile@Home service under this Agreement wili be boated at a different address than your corporate biiling address when using the service, your authorized representative needs to contact Business Care with the correct 9-1-1 street address for tl~e person. Otherwise, your corporate biking address wili be t.lsed as the defauit address for the person. ^For EXISTING CUSTOMERS signing up far HatSpat@Name-Check here that existing lines are verified & currently on a rate plan of $39.99 or higher. FamilyTime Plans must be $49.99 or higher. NEW CUSTOMERS signing up for T-Mobile@Home-Single lines must sign up for a rate plan of $39.99 or higher. Family Time lines must sign up for a rate plan of $49.99 or higher. CORPORATE BENEFITS t SPECIAL PROMOTIONS /REMARKS: blanket order form for BSA SERVICES & FEATURES. EQUIPMENT: # *Oty Pfd Area CodeiUser Name *Fixed Term in months * *Rate Plan Name *Rate Plan Charge $ Features Name Features Charge $ *Device *Oty *Device Price $ Accessories Qty Accessories Price $ 1 ^12 024 ^36 2 ^12 ^24 ^36 3 ^12 ^24 ^36 4 ^12 ^24 ^36 5 ^12 ^24 036 Monthly Plan & Features Subtotals $: Total For Monthl Plan & Features $: Equipment Subtotal $ Base Price Total for Equipment $ *There will be a one time activation fee per wireless number. Deposit $ Zip Code Tax $ Total Equipment Amount $ w~NP Priuivt NumtStK i ttANSFCK Kt(dUtS I USP Uther Service Provider INFORMAT ION If a plicable Desired Part Date *Tax-ID or Social Securit Number: *Com an Name if a licable *Account Owner /Contact Name: *Account Password: *Desired Port Date: Secondar Phone Number: *OSP Account Owner Name if different from above : *Billin Address if different from above *OSP Billin Account Number: *Billin Cit ,State *OSP Phone Numbers to Port ^ See WLNP Bulk Port Form (up to 5 lines) *DELIVERY TYPE f-l ca~.,~'r,~ T,.,.. n~„ n~r,,,,~„ r.,,, ,.h~.,.~~ n n,......,:..k+ ,_~~1:---' _~ -- -- -°----- - - __ , , .........u.~....,,..wy ...,......y ~.,~.,,.wy,.J I LI uverrrryrr6lauurtrurrar~rrrN~rrryurarye5rrraY~NU+YI N .a O Business Sales 040108 Corporate Order Form Method of Payment: PO Information: PO # Credit Card Information: Credit Card No. Credit Card Holder Name _./ Method of Payment: a Credit Card Information: Credit Card No. Credit Card Holder Name ~~' if submitting Cred'at Card information, for security i_ ^ Credit Card** ®Deferred Payment ^ MC ^ Visa Exp. Date Billing Address I E PAYMENT) ~~ If submitting Credit Card information; for ecuri ^ Credit Card*~ ^ MC ^ Visa Exp. Date Billing Address SAP # Authorization No. Billing City/State/Zip f~ ~t via fax. Sfi~7 ^ Other: CUe C „" ~GMENT The cus ~f u',.,rowl+ 'gment and acceptance statements must be reviewed, acceptance bdx's checked and authorized user name and signature indicated ^ PHONE NUMBER RESPONSIBILITY TRANSFER: By checking this box, signing below and submitting this order, the Corporate Purchaser on behalf of Customer acknowledges that the Other Service Provider {OSP) Account Owner is transferring full responsibility of the OSP phone number(s) to Customer. And Customer accepts full responsibility for the transferred line(s) of service. ~ Only required if porting OSP Phone Number(s) not ~.~nder Business Customer's Name to Business Cus/omen's T"-rViotaile Accounf. ^ 2 YEAR FIXED TERM: -Customer acknowledges that all equipment and/or lines of Service purchased through this order form shall require a two (2.) year fixed term commitment by Customer and each Master Account User ("Fixed Term"). In the event that Customer or any Master Account User terminates service prior to the end of the Fixed Term, Customer may be subject to a $200 early cancellation fee per number, in accordance with the terms of the T-Mobile Terms and Conditions of Service OR Amended Service Agreement, Business Sales Amendment, or Master Corporate Service Agreement (the applicable "Agreement") previously executed between Customer & T-Mobile. ^ PAYMENT ACKNOWLEDGEMENT: *Required if making equipment payment via credit card. By checking this box and submitting this order, I authorize T-Mobile to charge the credit card{s) noted above in accordance with the T-Mobile Terms & Conditions and/ar applicable Agreement executed between Customer & T-Mobile. ^ EASY PAY AUTOMATIC PAYMENT FOR CREDIT CARD: Please charge the monthly T-Mobile service fees to my company's credit card. By checking this box and submitting this order, I authorize T-Mobile to charge my company's credit card in accordance with the T-Mobile Terms and Conditions and/or applicable Agreement executed between Customer and T-Mobile Easy Order Agreement and Acknowledgements: Customer wishes to activate additional lines from time to time pursuant to its Agreement with T-Mobile (as identified above and attached hereto below). Customer, by signing below and submitting this Corporate Order Form to T-Mobile, hereby acknowledges that it has reviewed the terms and conditions of Customer's Agreement with T-Mobile and agrees, on behalf of itself and all users, that any future lines activated by Customer pursuant to the Easy Order program shall be subject to the terms and conditions contained in the Agreement (including, but not limited to, any applicable Fixed Term requirement therein) and this Corporate Order Form. "a. ~°~ : By cnecking this box and signing iaelow, Corporate Purchaser, on behalf of Customer, acknowledges that it has received and reviewed the T-Mobile Terms and Conciitia, ~ undlor applic4 Agr~,~ment executed between Customer and T-Mobile, and Customer, on behalf of itseif and all Users cinder this order, agrees to be bound by the terms therein. Authorized Corp Purchaser Name: Walt Feh ~ ~~ ~ d *Title: Ci Man er --- "~. Authorized Signature: _ ~` ;~ ' '~~Date: °. ~ F Y ~~n ~ ` ' ~ - pia fe ~ d , ^ PO {Please submit PO copy with Service Agreement) AP Contact _ AP Phone # ^ AmEx ^ Other: Authorization No. _ Billing City/State/Zip v. iy accept t° ^ AmEx Business Sales 040108 BUSINESS SALES AMENDMENT TO T-MOBILE TERMS AND CONDITIONS This Business Sales Amendment ("Amendment") is an amendment to the T-Mobile Term and Conditions that are attached to your T-Mobile Corporate Order Form or Service Agreement (collectively the "Agreement") dated,` ,~", 2008 between The City of Columbia Heights, Minnesota ("Customer"), a(n) Minnesota municipal corporation, and T-Mobile USA, Inc. (" -Mobile"), a Delaware corporation and its affiliates. For purposes of this Amendment, T-Mobile and Customer are sometimes collectively referred to as the "Parties," and individually as a "Party." In case of any conflict between the Agreement and this Amendment, this Amendment will control as to the conflicting provision. Unless herein defined otherwise, capitalized terms shall have the meaning defined in the Agreement. This Amendment shall be effective as of the date the second Party signs this Amendment below ("Effective Date"). If Customer has not entered the date of its signed T-Mobile Corporate Order Form above, T-Mobile may enter that correct date upon signing this Amendment. WHEREAS, the Parties wish to enter into this Amendment to facilitate the provision of Service, the purchase and use of wireless devices, Handsets, Smart Cards, andlor radio or other equipment, including additional or replacement equipment, for use with the Service (each a "Unit") and the provision of discounts to Customer and to Customer's employees who receive Service under Customer's corporate liable master account ("Master Accounts") or Customer's employees who receive Service in their own name under the individual liable Employee Account Program described below ("Employee Accounts") specified herein (each a "User"). Any additional orders placed by Users under Customer's corporate node shall be governed by the terms of the Agreement and this Amendment, with each Fixed Term commencing as of the date that Service is activated for such additional User. MOW THEREFGRE for valuable consideration, the receipt and legal sufficiency of which are hereby acknowledged, tFie Farties agree to amend the Agreement as follows: Term; Fixed Term. The term of this Agreement shall commence on the Effective Date and shall continue for a period of two (2) year(s) thereafter (the "Initial Term"). Upon expiration of the Initial Term, this Agreement shall automatically renew for additional one- year periods unless terminated in writing by either Party at least sixty (60) days prior to the end of the then-current term. Users may have terms that begin on the date Service for a certain rate plan or feature is activated for the User ("Fixed Term"), which continues past the termination date of this Agreement; termination of this Agreement shall not affect such Fixed Terms. 2. Employee Account Program. Customer's employees shall be eligible to receive the Service and Units, including Aggregate Volume Discounts indicated below, under the Employee Account Program, and shall be subject to the Cancellation and Return Policy referenced in Section 6 of this Amendment, only upon meeting the following conditions: (a) the employee shall be subject to and satisfy T-Mobile's credit requirements; (b) the employee shall execute a form of T-Mobile's Service Agreement and agree to be bound by the T-Mobile Terms and Conditions of Service ("Terms and Conditions"); (c) the employee must comply with T-Mobile's Business Sales activation procedures including activating Service only through Business Sales; and (d) the employee must be employed by Customer at the time of activation, and must provide T-Mobile's Business Sales Account Manager or Business Care department with proof of employment during the activation process. IF AN EMPLOYEE ACCOUNT USER ACTIVATES A UNIT OR LINE OF SERVICE IN A T- MOBILE RETAIL STORE OR T-MOBILE DEALER LOCATION, SUCH USER MAY BE DEEMED INELIGIBLE TO RECEIVE THE APPLICABLE AGGREGATE VOLUME DISCOUNT AND ANY FEE WAIVERS UNDER CUSTOMER'S EMPLOYEE ACCOUNT PROGRAM. T-Mobile may periodically audit Employee Accounts to confirm continued proof of employment and Employee eligibility. Upon T-Mobile's reasonable request, Customer shall provide employment verifications to T-Mobile for all Employee Accounts. Should an employee terminate employment with Customer, such employee shall continue to receive Service under the Employee Account rate plan until the end of the employee's Fixed Term. The employee shall then be eligible to receive Service under T-Mobile's standard consumer rate plans, subject to the applicable terms and conditions under such rate plans. Customer shall not be liable for payment on any Employee Account established under the terms of this Agreement. 3. Service Plans for the Master Account and Employee Accounts. The rate plans, features, and pricing currently available to Customer for activation of each new line of Service for the Master Account and Employee Accounts shall be in accordance with the T- Mobile Corporate Customer Rate Plan List in effect on the date of activation of Service by each User, as well as any then-current generally available rate plan or Units offered by T-Mobile, subject to the terms and conditions of such rate plan or Unit. The T-Mobile Corporate Customer Rate Plan list does not include certain charges, including but not limited to, activation fees, taxes, E911 and Federal Universal Service Fund charges. T-Mobile reserves the right to change the rate plans made available to new lines of Service or Units at any time in its sole discretion; provided, however, that any rate plan selected by a User at the time of activation shall be honored by T-Mobile for the Fixed Term associated with that rate plan (unless a User modifies its rate plan or requests a change to another rate plan prior to the end of its Fixed Term). Promotional rate plans may expire at any time. (a) Enterprise Pooling Plans. Customer acknowledges and agrees that an Enterprise Pooling Plan consists of a pool of voice minutes aggregated over a specified number of lines. An Enterprise Pooling Plan may only be activated under Customer's Business Sales Amendment - [5109 ver. 10] - ~ - T-Mobile USA Confidential Information Master Account. Additional lines of Service may be added under an Enterprise Pooling Plan at any time up to the maximum number of lines allowed under the selected plan at no additional charge. For each line of Service over the allowed plan maximum, an additional activation fee may apply in addition to a Recurring Monthly Service Charge (as defined below) for each line added. Customer acknowledges that each line of Service requires a Fixed Term and may be subject to an early cancellation fee if Customer does not complete the Fixed Term for each line of Service under the Enterprise Pooling Plan. Stand-alone data lines of Service may not be activated under any Enterprise Pooling Plan, and T-Mobile may transfer or terminate any such stand- alone data lines in its sole discretion, upon notice to Customer. Notwithstanding the above, a Master Account User may request a data plan as an add-on to an existing voice line of Service only. (b) Aggregate Volume Discount. The Aggregate Volume Discount provided hereunder shall be available to all Master and Employee Account Users. Each month, T-Mobile shall calculate the total recurring monthly Service charges incurred by Master and Employee Account Users, and shall provide the Aggregate Volume Discount indicated below on Master Account and Employee Account recurring monthly Service charges only. Overage, roaming, long distance, data usage (other than recurring monthly data charges), insurance, FlexPay charges, taxes, tariffs, and other government or regulatory fees and charges shall not be used to calculate the Aggregate Volume Discount, nor shall such charges be discounted. Unless Customer is an existing Customer that has already established a corporate discount node prior to execution of this Agreement, no User shall qualify for any Aggregate Volume Discount for the first sixty (60) days of this Agreement. Any Aggregate Volume Discount that Customer may qualify for hereunder shall be applied prior to calculation of taxes, tariffs, and other government or regulatory fees and charges on Customer's monthly invoice. Any future services offered by T-Mobile to Customer that include a recurring monthly Service charge (including, but not limited to, T-Mobile Wireless Broadband) may be included in the Aggregate Volume Discount available to Customer, in T-Mobile's sole discretion, upon notice to Customer. Total Recurring Monthly Service Charges Aggregate Volume Discount for Master Accounts and Employee Accounts andlor Individual Accounts $0-$249.99 0% $250.00 to $9,999.99 8% $10,000.00-$49,999.99 10% $50,000.00-$199,999.99 12% $200,000 + 15% (c) Activation Fees. T-Mobile's standard activation fee, which is currently $35.00, shall be waived for each Master and Employee Account User for activation of each line of Service; provided, however, that an activation fee may apply for high credit risk Employee Account activations (such as FlexPay activations). 4. Handset Pricing and Delivery for Master Account and Employee Accounts. Users will be allowed to purchase Handsets and devices at the prices listed in the T-Mobile Corporate Customer Equipment Price List in effect on the date of order by such User. By placing an order for T-Mobile Handsets and devices, Customer represents and warrants that such Handsets and devices are intended to be used only by Customer, its employees, and its employees' immediate family members. Handsets and devices will be shipped F.O.B. via standard transportation to the address specified on Customer's purchase order within five (5) business days of receipt of the purchase order based on Handset and device availability. Customer's address must fall within T-Mobile's licensed Service area. 5. Handset Discount. Master Account Users shall receive a $40 discount on wireless phones and converged voice and data devices (each a "Handset") ordered for each line of Service with a term of one (1) year or more. This Handset discount shall be applied upon activation of the Master Account line of Service. The $40 Handset Discount shall not be combined with any rebate or promotional pricing that is currently available for Handsets; however, a Master Account User may participate in any rebate program or promotional Handset pricing in lieu of receiving the fixed $40 Handset Discount referenced above. Any future Handsets offered by T-Mobile to Master Account Users may be included in the Handset Discount, in T-Mobile's sole discretion, upon notice to Customer. 6. Cancellation and Return Policy. Master and Employee Account Users may cancel Service without paying any applicable early termination fee if within the Return Period (defined below) the User: (a) contacts T-Mobile to cancel Service and (b) returns the Like New Unit (defined below) through Customer's T-Mobile account representative or team or location from which it was purchased with proof of purchase. The "Return Period" is thirty (30) calendar days from the Unit's purchase date. Only Like New Units returned with proof of purchase to Customer's T-Mobile account representative or team or location from which it was purchased within the Return Period are eligible for a refund of the purchase price. A "Like New Unit" is a Unit purchased from T-Mobile that is in its original packaging with all original contents, undamaged and in good working condition as determined by T-Mobile in its sole discretion. Customer may be required to pay a commercially reasonable restocking fee for failing to return a Unit with included packaging, Business Sales Amendment - [5/09 ver. 10] _ 2 _ T-Mobile USA Confidential Information manuals or accessories. Even if Customer cancels Service and/or returns any Unitas provided herein, Customer must pay all Service and usage charges incurred prior to cancellation or return and any applicable subsequent penalties or assessments. Governing Law; Venue. The laws of the State of Washington shall govern the construction and interpretation of this Agreement and Amendment, without regard to the conflict of laws or choice of laws provisions thereof. Venue in any action brought with respect to this Agreement or Amendment shall be in the county and state nearest to which the defending Party in such action maintains its corporate headquarters and executive offices, and each Party consents to the jurisdiction of the courts sitting therein. Notwithstanding anything to the contrary in the Agreement, unless prohibited by law, any controversy, claim or dispute must be brought by either Party within one (1) year of the date such Party is entitled to assert any such claim. 8. Confidentiality. Each Party receiving information (the "Receiving Party") undertakes to retain in confidence the terms of such information, technology, materials and know-how of the other Party disclosed or acquired by the Receiving Party pursuant to or in connection with this Agreement which is either designated as proprietary andlor confidential or, by the nature of the circumstances surrounding disclosure, ought in good faith to be treated as proprietary andlor confidential ("Confidential Information"). The Parties acknowledge and agree that this Agreement, including pricing terms, rate plans, and Handset and equipment discounts are Confidential Information. Neither Party shall use any Confidential Information with respect to which it is the Receiving Party for any purpose other than the fulfillment of this Agreement. Each Party shall protect Confidential Information of the other Party, and take precautions at least as great as those taken to protect its own confidential information of a similar nature. Each Party shall also notify the other promptly in writing in the event such Party learns of any unauthorized use or disclosure of any Confidential Information that it has received from the other Party, and will cooperate in good faith to remedy such occurrence to the extent reasonably possible. The restrictions set forth in this paragraph shall not apply to any information that: (a) was known by the Receiving Party without obligation of confidentiality prior to disclosure thereof by the other Party; (b) was in or entered the public domain through no fault of the Receiving Party; (c) is disclosed to the Receiving Party by a third party legally entitled to make such disclosure without violation of any obligation of confidentiality; (d) is required to be disclosed by applicable laws or regulations (but in such event, only to the extent required to be disclosed); or (e) is independently developed by the Receiving Party without reference to any Confidential Information of the other Party. Each Party shall return to the other all materials, in any medium, which contain or reveal all or any part of any Confidential Information of the other Party upon request therefor. Each Party acknowledges that breach of this provision by it may result in irreparable harm to the other Party for which money damages will be an insufficient remedy, and therefore the other Party shall be entitled to seek injunctive relief to enforce the provisions of this Section. 9. Account Management (Customer Authorization}. During the term of this Agreement, Customer may authorize a third party to act as Customer's agent ("Customer Agent") for purposes of procuring necessary support services related to this Agreement, subject to the following conditions: (1} Customer remains fully responsible for any obligations incurred under this Agreement, whether due to changes requested to its account by it directly or by its Customer Agent; (2) Customer shall ensure that its Customer Agent has agreed to confidentiality andlor non-disclosure terms that are at least as protective of T-Mobile's confidential information as contained in this Agreement; (3) Customer waives any and all claims against T-Mobile for any and all damages, expense, cost or liability arising from T-Mobile's disclosure of Customer's Confidential Information (as this term is defined herein) and Customer Proprietary Network Information (CPNI), as defined in the Communications Act of 1934, as amended, 47 U.S.C. § 222, (1996) to its Customer Agent; and (4) Activations of new lines of Service under this Agreement will continue to be activated through the T-Mobile Business Sales Account Team assigned to Customer's T-Mobile account; provided that such activation requests may be made by Customer or its Customer Agent. This authorization shall be valid for the term of this Agreement and may not be modified except pursuant to a written amendment signed by Customer and T-Mobile. 10. Regulatory Clauses for Federal Contractors. Exec. Orders 11246 and 13201 and 29 C.F.R. Part 470 and 41 C.F. R. Parts 60-1.4, 60-1.8, 60-250.5 and 60-741.5 are incorporated herein by this reference, if applicable. 11. Terms and Conditions for the T-Mobile HotSpot a(~.Home 9.1-1 address. T-Mobile is required by FCC regulations to keep a current address on file for each HotSpot @Home User. There are important limitations on the availability and reliability of 911 service with HotSpot @Home. A User should not expect that 911 emergency service with HotSpot @Home will be equivalent to the 911 emergency service through landline or traditional wireless service, in part because HotSpot @Home is provided through the Internet. The registered street address that a User provides to T-Mobile may be used to locate the person placing the 911 emergency call, so Business Sales Amendment - [5109 ver. 10] _ 3 _ T-Mobile USA Confidential Information please ensure that such address remains up to date with T-Mobile at all times. A User can also view the HotSpot @Home plan description, available at www.T-Mobile.com, for more information on 911 emergency service limitations with HotSpot @Home. 12. Schedules. If a check mark is indicated next to the Schedules referenced below, then the terms and conditions of such Schedule shall apply to Customer, shall be incorporated by reference, and made a part hereof. ~_ Schedule A: Affiliate Program. Customer may extend the terms and conditions of this Agreement to Customer's Affiliates at T-Mobile's sole discretion, and subject to each AfFiliate's execution of the Affiliate Participation Agreement included in Schedule A. An Affiliate Participation Agreement shall only be required if Customer's Affiliate requests separate Master Account billing under the separate Affiliate legal name and separate Affiliate Federal Tax Identification Number. For purposes of this Agreement and the Affiliate Participation Agreement included in Schedule A, "Affiliate" means any subsidiary, division, or related business entity that Customer has the authority to control or is controlled by Customer or is under common control by Customer and another business entity, as of the date hereof and from time to time. For the purposes of this definition, "control" sha11 mean the possession, directly or indirectly, of more than 50% of the equity securities or equity interests in such entity or the power to direct or cause the direction of the management and policies of such entity (whether through ownership of securities, partnership interests or other ownership interests, by contract, or otherwise). ~_ Schedule B: T•Mobile HotSpot Service Terms and Conditions. In the event that Customer uses or purchases the T- Mobile HotSpot Service, the T-Mobile HotSpot Service Terms and Conditions, attached as Schedule B to this Agreement, shall apply to Customer and any Master Account User. ~ Schedule C: Easy Order Form and Agreement. If Customer intends to submit orders to T-Mobile through T-Mobile's EasyOrder Process, Customer is required to complete and sign the EasyOrder Request Form and Agreement included in Schedule C. EXECUTED AS OF THE DATE STATED ABOVE T-Mobile USA, Inc. Name: Ian Mackay Its: Vice President -Business Sales Date: /'~ f -r Approved as to legal form: T-Mobi e USA, Inc. Lega Dept. Business Sales Amendment- [5/09 ver. 10] - 4 - T•Mobile USA Confidential Information T-Mobile Order #1 Account # 563706594 Start Date 5/13/2008 Length of Contract 24 months Expires 5/13/2010 Phone Numbers Included" 763.742.9864 Tim Lund 612.419.7445 763.742.9866 Lauren McClanahan 612.419.7587 763.742.9865 Steve Leese 612.363.9022 763.742.9837 Kevin Hansen 612.719.9910 763.742.9857 Kathy Young 612.490.9397 Phones Being Purchased Nokia 6133 $0.00 Tim Lund Nokia 6133 $0.00 Lauren McClanahan Nokia 6133 $0.00 Steve Leese Blackberry Pearl $49.99 Kevin Hansen Blackberry Curve $199.99 Kathy Young Monthly Fee $129.94 for 5 lines $59.99 Family Time 700 minutes $29.97 Add-ons $19.99 Blackberry data features $19.99 Blackberry data features *All (763) numbers are temporary T-Mobile numbers. The (612) numbers are the Nextel numbers that will be transferred from the old Nextel account to the new T-Mobile account Account Allocation 612.419.7445 101-45200 612.419.7587 604.49650 612.363.9022 101.43170 612.719.9910 101.43100 612.490.9397 101.45200 Corporate Order Form ,~,' BUSINESS ACCOUNT INFORMATION Au thorized Corporate Purchasers Only: Activation Type: ®New ^ Add-on *Company Name: City of Columbia Heights Public Works De artment *Authorized Corp Purchaser or Authorized User(s): Kyle Morell *Federal Tax ID: 416005069 Credit Approval Code & Class: *Billin Attention: Kyle Morell *Billin Account Number BAN : 563706594 *Billin Address: 637 38th Ave NE *Existin Mobile Number If applicable to order *Billin Cit /State/Zip Code+ 4: Columbia Hei hts, MN 55421 *Corp Node: *Business Phone No: 763.706.3700 "International diaGn and roamin included Limit ILD ILD Bars ** Business Dept Code: *Tax Exempt: status confirmed) ^Yes ®No ^ N/A *Business Email Address: Kyle.Morell@ci.columbia- heights.mn.us *Personal Coverage Check Complete: ®Yes ^ No *Shi pin Information- it same as Biii to:® *Sales A ent-Name &Code: Donald Baron 1825544 *Shippin Attention: K le Morell *Sales A ent Phone: 952-833-4126 *Shipping Address: *Sales A ent Email: donald.baron t-mobile.com *Shipping City/State/Zip Code + 4: **Please see our Sales Rep for specific details on In ternational dialing and roaming restrictions. The FCC requires us to keep an emergency address cn file for users of T-Mobile@Ncme Service. This address may be used to help locate a person placing a g11 emergency call while using T- (~~~obile@Nome service. If a person that wil; l:,e using the T-°vlobile@Nome service tinder this Agreement s~~ill be located at a different address fhan your corporate billing address when using the service, your authorized representative needs to contact Business Care ~v~th the correct 9-1-1 street address for the person. Othew~+ise, your corporate trilling address will be used as the default address for the person. ^For EXISTING CUSTOMERS signing up for HotSpot@Nome-Check here that existing lines are verified & currently on a rate plan of $39.99 or higher. FamilyTime Plans must be $49.99 or hi her. NEW CUSTOMERS signing up for T-Mobile@Nome-Single lines must sign up for a rate plan of $39.99 or hi her. Family Time lines must si n up for a rate plan of $49.99 or hi her. CORPORATE BENEFITS l SPECIAL PROMOTIONS 1 REMARKS: waived activation fees, unlimited ni hts, weekends, and mobile to mobile SERVICES & FEATURES: EQUIPMENT: # *Qty Pfd Area *Fixed Term in *Rate Plan *Rate Plan Features Features *Device *Qty *Device Accessories Qty Accessories Code/User months * Name Charge $ Name Charge $ Price $ Price $ Name 1 2 763 ^12 ®24 ^36 Family time 59.99 6133 3 0.00 700 2 3 763 ^12 ®24 ^36 add ons 29.97 BIS 19.99 BLACK 1 49.99 PEARL 3 ^12 ^24 ^36 BIS 19.99 TITANIUM 1 199.99 CURVE 4 ^12 ^24 ^36 5 ^12 ^24 ^36 Monfhly Plan & Features Subtotals $: 89.96 39.98 Equipment Subtotal $ 249.98 Total For Montht Plan & Features $: 129.94 Base Price Total for Equipment $ Deposit $ "There will be a one time activation fee per wireless number. Zip Code Tax $ Total E ui ment Amount $ 249.98+tax WI NR PHr1NF NI IMRFR TR~NSFFR RFr31IFST r1SP (rlthar .CiPNICP PrnviAPr\ INFfSRMGTIt1N of annlicahlPi r1PCIrPr1 Pnrt f1atP FTax-ID or Social Securit Number. *Compan Name if applicable) Account Owner /Contact Name: "Account Password: "Desired Port Date: Secondary Phone Number: zOSP Account Owner Name (if different from above): Billing Address (if different from above) "'OSP Billing Account Number: *Billing Cit ,State `OSP Phone Number s) to Port ^ See WLNP Bulk Port Form (up to 5 lines a„~;.,o~~ c~~o,. n.rn~nn Corporate Order Form *DELIVERY TYPE ® Standard Two Day Delivery (no charge) ^ Overnight (additional shippb~g charges may apply) *'*EQU[PMENT PAYMENT ** If submitting Credit Card information, for security purposes, vre can only accept this agreement via fax: 516-706-3512 Method of Payment: ^ Credit Card' ®Deferred Payment ^ PO (Please submit PO copy with Service Agreement) PO Information: PO # SAP # AP Contact AP Phone # Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing CitylStatelZip ***xEASY PAY REQUEST {SERVICE PAYMENT) R* If submitting Credit Card information. for security purposes, we can only accept this agreement via fax Method of Payment: ^ Credit Card*` Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing CitylStatelZip USTOMER ACKNOWLEDGMENT he customer acknowledgment and acceptance statements must be reviewed, acceptance bcx''s checked and authorized user name and signature indicated ^ PHONE NUMBER RESPONSIBILITY TRANSFER: By checking this box, signing below and submitting this order, the Corporate Purchaser on behalf of Customer acknowledges that the Other Service Provider (OSP) Account Owner is transferring full responsibility of the OSP phone number(s) to Customer. And Customer accepts full responsibility for the transferred line(s) of service. ' Only regurred rf per~ing OSP Phone Nun~bar(s) not under Business Cusfomer`s Marne to Bus;nes~ Customer's T-AAcbi;e Accat~nt ® 2 YEAR FIXED TERM: -Customer acknowledges that all equipment and/or lines of Service purchased through this order form shall require a two (2) year fixed term commitment by Customer and each Master Account User ("Fixed Term"). In the event that Customer or any Master Account User terminates service prior to the end of the Fixed Term, Customer may be subject to a $200 early cancellation fee per number, in accordance with the terms of the T-Mobile Terms and Conditions of Service OR Amended Service Agreement, Business Sales Amendment, or Master Corporate Service Agreement (the applicable "Agreement") previously executed between Customer & T-Mobile. ^ PAYMENT ACKNOWLEDGEMENT: *Required it making equipment payrnGnt via credit card. By checking this box and submitting this order, 1 authorize T-Mobile to charge the credit card(s) noted above in accordance with the T-Mobile Terms & Conditions and/or applicable Agreement executed between Customer & T-Mobile. ^ EASY PAY AUTOMATIC PAYMENT FOR CREDIT CARD: Please charge the monthly T-Mobile service fees to my company's credit card. By checking this box and submitting this order, I authorize T-Mobile to charge my company's credit card in accordance with the T-Mobile Terms and Conditions and/or applicable Agreement executed between Customer and T-Mobile ^ Easy Order Agreement and Acknowledgements: Customer wishes to activate additional lines from time to time pursuant to its Agreement with T-Mobile (as identified above and attached hereto below). Customer, by signing below and submitting this Corporate Order Form to T-Mobile, hereby acknowledges that it has reviewed the terms and conditions of Customer's Agreement with T-Mobile and agrees, on behalf of itself and all users, that any future lines activated by Customer pursuant to the Easy Order program shall be subject to the terms and conditions contained in the Agreement (including, but not limited to, any applicable Fixed Term requirement therein) and this Corporate Order Form. * CUSTOMER ACCEPTANCE (REQUIRED) CUSTO(~ER ACCEPTANCE: By checking this box and signing below. Corporate Purchaser, an behalf of Customer acknov~ledges that it has received a!1d reviev~ed the T-Pl'robile Terms and Conditions ar~d,or applicable Agreement executed between Customer and i-Mobile. and Customer; an behalf of itself and ail ~ users under this order. agrees to be bo~md by the terms therein * Authorized Corp Purchaser Name: Kyle Morel/ *Title: Purchasi Authorized Signature: Kyle Morel/ FDate: 511108 __ __._ 51-706-351 ~ a„~~no~~ c~~a~ n~n4nn T-Mobile Order # 2 Account # 563706276 Start Date 5/13/2008 Length of Contract 24 Months Expires 5/13/2010 Phone Numbers Included* 763.439.3130 Sherri Jensen 612.363.1150 763.439.4277 Jim Molinaro 612.518.6828 763.439.4052 Steve Syno 612.388.7761 ** 763.439.4736 Rich Nordstrom 612.518.6045 Phones Being Purchased Motorola W490 $49.99 John Murzyn Motorola W490 $49.99 Rich Nordstrom Motorola W490 $49.99 Jim Molinaro Motorola W490 $49.99 Steve Syno Monthly Fees 79.97 for 5 lines $59.99 Family Time 700 minutes $19.98 Add-ons *All (763) numbers are temporary T-Mobile numbers. The (612) numbers are the Nextel numbers that will be transferred from the old Nextel account to the new T-Mobile account **Steve Syno is transfering his AT&T number from his personal phone to a new city phone Account Allocation 612.741.0437 602.49450 612.518.6045 415.50702 612.518.6828 415.50702 612.388.7761 701.49950 Corporate Order Form u, BUSINESS ACCOUNT INFORMATION Authorized Corporate Purchasers Onty: *Activation T pe: ®New ^ Add-on *Company Name: City of Columbia Heights Public Works De artment *Authorized Corp Purchaser or Authorized User(s): Kyle Morell *Federal Tax ID: 416005069 Credit Approval Code & Class: *Billin Attention: K le Morell *Billin Account Number (BAN): 563706276 *Billin Address: 637 38th Ave NE *Existing Mobile Number If applicable to order *Billin CitylState/Zip Code+ 4: Columbia Hei hts, MN 55421 *Corp Node: *Business Phone No: 763.706.3700 *International dialing and roamin included ^ Limit ILD ILD Bars ** Business Dept Code: *Tax Exempt: {status confirmed) ^Yes ®No ^ N/A *Business Email Address: Kyle.Morell@ci.columbia- hei hts.mn.us *Personal Coverage Check Complete: ®Yes ^ No "Shi pin Information- it same As sill to:® *Sales A ent Name &Code: Donald Baron 1825544 *Shipping Attention: Kyle Morell *Sales A ent Phone: 952-833-4126 *Shippin Address: *Sales A ent Email: donald.baron t-mobile.com *Shi ping CitylState/Zip Code + 4: **Please see our Sales Rep for specific details on In ternational dialin and roamin restrictions. The FCC requires us to keep an emergency address on file for users of T-~r"cbile~~Hcme Service. This address may be ust;d tc help locate a persc~~ p(acir,g a ~~11 emergency call ~rvhile r~~ing T- (~r1obile~~Home service If a person that will be t.~sing the T-Ivlobile~~Home service under this Agreement will be located at a different address than your corporate billing address wiie~7 using the service. your authorized representative needs to contact Business Care ip,ith tl~e correct g-1-1 street address for the person Others=Jise. your corporate billing a~~dress v~ill be used as the default address for the parson ^For EXISTING CUSTOMERS signing up for HotSpot@Home-Check here that existing lines are verified & currently on a rate plan of $39.99 or higher. FamilyTime Plans must be $49.99 or higher. NEW CUSTOMERS signing up for T-Mobile@Home-Single lines must si n up for a rate plan of $39.99 or higher. Famil Time lines must sign up for a rate plan of $49.99 or hi her. CORPORATE BENEFITS t SPECIAL PROMOTIONS 1 REMARKS: waived activation fees, unlimited ni hts, weekends, and mobile to mobile SERVICES & FEATURES: EQUIPMENT: # *Qty Pfd Area *Fixed Term in *Rate Plan *Rate Plan Features Features *Device *Qty *Device Accessories Qty Accessories Code/User months * Name Charge $ Name Charge $ Price $ Price $ Name 1 2 763 ^12 ®24 ^36 Family time 59.99 black 4 49.99 700 w490 2 2 763 ^12 ®24 ^36 add ons 19.98 3 ^12 ^24 ^36 4 ^12 ^24 ^36 5 ^12 ^24 ^36 Monthly Plan & Features Subtotals $: 79.97 Equipment Subfotat $ 199.96 Total For Monthl Plan & Features $: Base Price Total for Equipment $ Deposit $ *There will be a one time activation fee per wireless number. Zip Code Tax $ Total E uipment Amount $ 199.96 WLNP PHONE NUMBER TRANSFER REQUEST OSP {Other Service Provider) INFORMATION (If applicable) Desired Port Date FTax-ID or Social Security Number. *Company Name if applicable) Account Owner /Contact Name: *Account Password: Desired Port Date: Secondary Phone Number: *OSP Account Owner Name (if different from above): *Billin Address (if different from above ~OSP Billin Account Number: *Billin Git ,State ~OSP Phone Number(s) to Port ^ See WLNP Bulk Port Form {up to 5 lines) *DELIVERY TYPE ® Standard Two Day Delivery (no charge) ^ Overnight (additional shipping charges may apply) ^~~~~.,~~~ c~ro,. nnn~nQ Corporate Order Form ............................. ~ ' `*~E£tUIPMENT PAYMENT ** If submitting Credit Card information, for security purposes, we can cnly accept this agreement via fax: 516-706-3512 Method of Payment: ^ Credit Card~~ ®Deferred Payment ^ PO (Please submit PO copy with Service Agreement) PO Information: PO # SAP # AP Contact AP Phone # Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing CitylState/Zip **EASY PAY REQUEST (SERVICE PAYMENT) *~ If subm itting Credit Card `information, for security purposes, we can only accept this agreement via fax: 516-706-3512 Method of Payment: ^ Credit Card~~ Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing CitylStatelZip USTOMER ACKNOWLEDGMENT he customer acknawiedgment and acceptance statements must be reviewed, acceptance box's checked and authorized user name and signature indi~vated ^ PHONE NUMBER RESPONSIBILITY TRANSFER: By checking this box, signing below and submitting this order, the Corporate Purchaser on behalf of Customer acknowledges that the Other Service Provider (OSP) Account Owner is transferring full responsibility of the OSP phone number{s) to Customer. And Customer accepts full responsibility for the transferred line(s) of service. ~~ Only required riportrng OSP ht~one Number(s) not under Business Gus#omer's Name fo Bus~ness~ Customer's i~-Mobile Accaunf. ® 2 YEAR FIXED TERM: -Customer acknowledges that all equipment and/or lines of Service purchased through this order form shall require a two (2) year fixed term commitment by Customer and each Master Account User {"Fixed Term"). In the event that Customer or any Master Account User terminates service prior to the end of the Fixed Term, Customer may be subject to a $200 early cancellation fee per number, in accordance with the terms of the T-Mobile Terms and Conditions of Service OR Amended Service Agreement, Business Sales Amendment, or Master Corporate Service Agreement (the applicable "Agreement") previously executed between Customer & T-Mobile. ^ PAYMENT ACKNOWLEDGEMENT: ARequired if making equipment payment via credit card By checking this box and submitting this order; 1 authorize T-Mobile to charge the credit card(s) noted above in accordance with the T-Mobile Terms & Conditions and/or applicable Agreement executed between Customer & T-Mobile. ^ EASY PAY AUTOMATIC PAYMENT FOR CREDIT CARD: Please charge the monthly T-Mobile service fees to my company's credit card. By checking this box and submitting this order, I authorize T-Mobile to charge my company's credit card in accordance with the T-Mobile Terms and Conditions and/or applicable Agreement executed between Customer and T-Mobile ^ Easy Order Agreement and Acknowledgements: Customer wishes to activate additional lines from time to time pursuant to its Agreement with T-Mobile {as identified above and attached hereto below). Customer, by signing below and submitting this Corporate Order Form to T-Mobile, hereby acknowledges that it has reviewed the terms and conditions of Customer's Agreement with T-Mobile and agrees, on behalf of itself and all users, that any future lines activated by Customer pursuant to the Easy Order program shall be subject to the terms and conditions contained in the Agreement (including, but not limited to, any applicable Fixed Term requirement therein) and this Corporate Order Form. "CUSTOMER ACCEPTANCE (REC~UIRED} CUSTOMER ACCEPTANCE. By checking this box and signing bela~~~, Corporate Purchaser, on behalf of Customer, acknowledges that it has rece!ved and reviewed the T-ivlabile Terms and Conditions and/or applicable Agreement executed between Gustamer and T-Mobile, and Customer. on behalf of itself and all Users under this order. agrees to be bound by the terms therein. * Authorized Corp Purchaser Name: Kyle Morel/ *Title: Purchasing "Authorized Signature: Kyle Morel/ `Date: SI1108 ^~,~;ra~~ c~ro~ n.~n~nQ T-Mobile Order # 3 Account #563706899 Start Date 5/13/2008 Length of Contract 24 Months Expires 5/13/2010 Phone Numbers Included" 763.439.6150 Mike O'Reilly 612.597.0788 763.439.6035 Matt Graves 612.363.8196 763.439.4781 Duty Phone 612.719.1778 763.436.7319 John Murzyn 612.741.0437 Phones Being Purchased Nokia 2610 $0.00 Mike O'Reilly Nokia 2610 $0.00 Matt Graves Nokia 2610 $0.00 Extra Phone #1 Motorola W490 $49.99 Extra Phone #2 Monthly Fees $79.97 for 5 lines $59.99 Family Time 700 Minutes $19.98 Add-ons "All (763) numbers are temporary T-Mobile numbers. The (612) numbers are the Nextel numbers that will be transferred from the old Nextel account to the new T-Mobile account Account Allocation 612.597.0788 101.43121 612.363.8196 415.50702 612.719.1778 601.49430 612.363.1150 601.49430 Corporate Order Form BUSINESS ACCOUNT INFORMATION Au thorized Corporate Purchasers Only: *Activation Type: ®New ^ Add-on *Company Name: City of Columbia Heights Public Works De artment *Authorized Corp Purchaser or Authorized User(s): Kyle Morell *Federal Tax ID: 416005069 Credit Approval Code & Class: *Billin Attention: Kyle Morell *Billing Account Number (BAN : 563705899 *Billin Address: 637 38th Ave NE *Existin Mobile Number If a licable to order *Billin Cit /StatelZip Code+ 4: Columbia Hei hts, MN 55421 *Cor Node: *Business Phone No: 763.706.3700 `International dialin and roamin included ^ Limit ILD ILD Bars ** Business Dept Code: `Tax Exempt: (status confirmed) ^Yes ®No ^ N/A *Business Email Address: Kyle.Morell@ci.columbia- heights.mn.us 'Personal Coverage Check Complete: ®Yes ^ No *Shi pin Information- if same as Biu ta® *Sales A ent Name &Code: Donald Baron 1825544 *Shippin Attention: K le Morell *Sales A ent Phone: 952-833-4126 *Shippin Address: *Sales A ent Email: donald:baron t-mobile.com *Shippin City/State/Zip Code + 4: **Please see our Sales Rep for specific details on In ternational dialin and roamin restrictions. The FCG requires us to keep an emergency address on file far users of T-(Mobile@Home Service. This address may be used to help locate a persan placing a 911 emergency call while usrnti T- Mobile@Home service. If a persan that will be using the T-Mobile~a Home service under this Agreement will be located at a dif#erent address than your corporate billing address when using the service, your authorised represer~tat~ve needs to contact Business Gare vurith the correct 9-1-1 street address for the persan. Otherwise, your corporate billing address will be used as the defaulf address for the person. ^For EXISTING CUSTOMERS signing up for HotSpot@Home-Check here that existing lines are verified & currently on a rate plan of $39.99 or higher. FamilyTime Plans must be $49.99 or higher. NEW CUSTOMERS si nin up for T-Mobile@Home-Sin le lines must sign up for a rate plan of $39.99 or higher. Family Time lines must sign up for a rate plan of $49.99 or higher. CORPORATE BENEFITS i SPECIAL PROMOTIONS 1 REMARKS: waived activation fees, unlimited ni hts, weekends, and mobile to mobile SERVICES 8~ FEATURES: EQUIPMENT: # *Qty Pfd Area *Fixed Term in *Rate Plan *Rate Plan Features Features *Device *Qty *Device Accessories Qty Accessories Code/User months * Name Charge $ Name Charge $ Price $ Price $ Name 1 2 763 ^12 ®24 ^36 Family time 59.99 2610 3 0.00 700 _ 2 2 763 ^12 ®24 ^36 add ons 19.98 BLACK 1 49.99 W-490 3 ^12 ^24 ^36 4 ^12 ^24 ^36 5 ^12 ^24 ^36 Monthly Plan & Features Subtotals $: 79.97 Equipment Subtotal $ 49.99 Total For Monthly Plan & Features $: 79.97 Base Price Total for Equipment $ Deposit $ *There will be a one time activation fee per wireless number. Zip Code Tax $ Total Equipment Amount $ 49.99+tax WLNP PHONE NUMBER TRANSFER REQUEST OSP (Other Service Provider) INFORMATION (If applicable) Desired Port Date *Tax-ID or Social Securit Number: ''Compan Name if applicable) *Account Owner IContact Name: *Account Password: Desired Port Date: Secondar Phone Number: *OSP Account Owner Name (if different from above): *Billin Address (if different from above "OSP Billin Account Number: *Billin Cit ,State zOSP Phone Number(s) to Port ^ See WLNP Bulk Port Form up to 5 lines) Q„~;no~~ c~io~ n.~nanR r:orporate vraer Form ............................. ~. *DELIVERY TYPE ® Standard Two Day Delivery (no charge) ^ Overnight (additional shipping charges may apply) *'`*EQUIPMENT PAYMENT ** If submitting Credit Gard information, for security purposes, we can only accept this agreement via fax: 516-7Q6-3512 Method of Payment: ^ Credit Card' ®Deferred Payment ^ PO (Please submit PO copy with Service Agreement) PO Information: PO # SAP # AP Contact AP Phone # Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing City/StatelZip ****EASY PAY REQUEST (SERVICE PAYMENT) ** If submitting Credit Card information, for security purposes, we can only accept this agreement via fax: 516-T06-3512 Method of Payment: ^ Credit CardF° Credit Card Information: ^ MC ^ Visa ^ AmEx ^ Other: Credit Card No. Exp. Date Authorization No. Credit Card Holder Name Billing Address Billing City/State/Zip USTOMER ACKNOWLEDGMENT he customer acknowledgment and acceptance statements must be reviewed, acceptance box's checked and authorized user name and signature indicated ^ PHONE NUMBER RESPONSIBILITY TRANSFER: By checking this box, signing below and submitting this order, the Corporate Purchaser on behalf of Customer acknowledges that the Other Service Provider (OSP) Account Owner is transferring full responsibility of the OSP phone number(s) to Customer. And Customer accepts full responsibility for the transferred line(s) of service. * Onty required if porting OSP Plrone Number(s) riot under &asiness Customer`s Marne to Business Gustomer"s T-Mobile Account ® 2 YEAR FIXED TERM: -Customer acknowledges that all equipment and/or lines of Service purchased through this order form shall require a two (2) year fixed term commitment by Customer and each Master Account User ("Fixed Term"). In the event that Customer or any Master Account User terminates service prior to the end of the Fixed Term, Customer may be subject to a $200 early cancellation fee per number, in accordance with the terms of the T-Mobile Terms and Conditions of Service OR Amended Service Agreement, Business Sales Amendment, or Master Corporate Service Agreement (the applicable "Agreement") previously executed between Customer & T-Mobile. ^ PAYMENT ACKNOWLEDGEMENT: *Required if making equipment payment via credit card. By checking this box and submitting this order, I authorize T-Mobile to charge the credit card(s) noted above in accordance with the T-Mobile Terms & Conditions andtor applicable Agreement executed between Customer & T-Mobile. ^ EASY PAY AUTOMATIC PAYMENT FOR CREDIT CARD: Please charge the monthly T-Mobile service fees to my company's credit card. By checking this box and submitting this order; I authorize T-Mobile to charge my company s credit card in accordance with the T-Mobile Terms and Conditions and/or applicable Agreement executed between Customer and T-Mobile ^ Easy Order Agreement and Acknowledgements: Customer wishes to activate additional lines from time to time pursuant to its Agreement with T-Mobile (as identified above and attached hereto below). Customer, by signing below and submitting this Corporate Order Form to T-Mobile, hereby acknowledges that it has reviewed the terms and conditions of Customer's Agreement with T-Mobile and agrees, on behalf of itself and all users, that any future lines activated by Customer pursuant to the Easy Order program shall be subject to the terms and conditions contained in the Agreement (including, but not limited to, any applicable Fixed Term requirement therein) and this Corporate Order Form. * CUSTOMER ACCEPTANCE (REQUIRED) CUSTOMER ACCEPTANCE: By checking this box and signing below, Carporate Purchaser; on behalf of Customer. acknawledges that it has received and review^~ed tl~e T-Pe~obile Terms and Conditions and/or applicable Agreement executed between Customer and T-Mobile, and Customer, on behalf of itself and al! Users under this o;~der, agrees to be bound by ti7e terms therein. * Authorized Corp Purchaser Name: Kyle Morell *Title: Purchasing * Authorized Signature: Kyle Morell *Date: 511108 Corporate Order Form T-MOBILE TERMS AND CONDITIONS Effective 12104 until amended Welcome to T-Mobile. BY ACTIVATING OR USING OUR SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS ("T&C's"). PLEASE READ THESE T&C's CAREFULLY. They affect your legal rights by, among other things, requiring MANDATORY ARBITRATION OF DISPUTES and charging an EARLY CANCELLATION FEE. IF YOU DO NOT AGREE TO THESE T&C's, DO NOT ACTIVATE OR USE THE SERVICE OR YOUR WIRELESS PHONE, DEVICE, SMART CARD, OR OTHER EQUIPMENT ("PHONE") AND FOLLOW THE DIRECTIONS IN SEC. 5 BELOW. These T & C's and your Service Agreement (if any) constitute your agreement with T-Mobile USA, Inc. and its affiliates (together, "T-Mobile," "we," or "us") for any wireless services and other telecommunications services that we provide you ("T-Mobile Services"), any applications, Phones, or products that you purchase or obtain from us or use with the Service ("Products"), and any applications or services that you purchase, obtain, or use that are provided through or with the Service, or billed to your T-Mobile account ("Third-Party Services") (T-Mobile Services and Third-Party Service together, the "Service"). These T&C's supercede all earlier versions. To the extent these T&C's conflict with the T-Mobile Terms and Conditions you receive with your Phone, these T&C's apply. Rate plan and feature information for the Services you select or use are available to you when you purchase the Service at retail locations and on our website, and are a part of our agreement and are incorporated by reference into these T&C's (the T&C's, your Service Agreement and the rate plan information together are referred to as the "Agreement"). You acknowledge that no employee, dealer or other agent is authorized to make any representation or warranty (other than as described in the Agreement or our current materials) with respect to the Agreement, Service, Products or rate plans and offerings, or to waive or modify any terms or provisions of the Agreement. 1. Acceptance of Agreement: You accept this Agreement by: (i) activating or using the Service; (ii) signing, orally or electronically accepting the Agreement; or (iii) are deemed to accept the Agreement, whichever occurs first. You must activate Service within 30 days after purchase of your Phone (unless returned as provided in Sec. 5). If you don't activate Service within 30 days, you are deemed to accept the Agreement, and you agree to pay monthly Service charges for the Term according to your rate plan. 2. MANDATORY ARBITRATION TO RESOLVE DISPUTESI CLASS ACTION WAIVERIJURY TRIAL WAIVER: ARBITRATION. PLEASE READ THIS PROVISION CAREFULLY. IT MEANS THAT, EXCEPT AS NOTED BELOW, YOU AND WE WILL ARBITRATE OUR DISPUTES. ANY CLAIM OR DISPUTE BETWEEN YOU AND US IN ANY WAY RELATED TO OR CONCERNING THE AGREEMENT, OR THE PROVISION OF SERVICES OR PRODUCTS TO YOU, INCLUDING ANY BILLING DISPUTES ("CLAIM"), SHALL BE SUBMITTED TO FINAL, BINDING ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION ("AAA"). This agreement to arbitrate also requires you to arbitrate claims against other parties relating to Services or Products provided or billed to you, including suppliers of Services and Products and our retail dealers, if you also assert Claims against us in the same proceeding. You and we acknowledge that the Agreement affects interstate commerce and that the Federal Arbitration Act and federal arbitration law apply to arbitrations under the Agreement (despite the choice of law provision in Sec. 23). BEFORE INSTITUTING ARBITRATION, YOU AGREE TO PROVIDE US WITH AN OPPORTUNITY TO RESOLVE YOUR CLAIM BY SENDING A WRITTEN DESCRIPTION OF YOUR CLAIM TO US AT T-MOBILE CUSTOMER RELATIONS, P.O. BOX 37380, ALBUQUERQUE, NM 87176-7380 AND NEGOTIATING WITH US IN GOOD FAITH REGARDING YOUR CLAIM. IF WE ARE NOT ABLE TO RESOLVE YOUR CLAIM WITHIN 30 DAYS OF RECEIPT OF YOUR NOTICE, THEN YOU OR WE, INSTEAD OF SUING IN COURT, MAY INITIATE ARBITRATION PROCEEDINGS WITH THE AAA. YOU MUST SERVE OUR REGISTERED AGENT (SEE SEC. 20) IN ORDER TO BEGIN AN ARBITRATION. ARBITRATION WILL BE CONDUCTED UNDER THE AAA'S PUBLISHED WIRELESS INDUSTRY ARBITRATION RULES AND SUPPLEMENTAL PROCEDURES FOR CONSUMER-RELATED DISPUTES, WHICH ARE AVAILABLE BY CALLING THE AAA AT 800-778-7879 OR VISITING ITS WEB SITE AT www.adr.org. The AAA has a fee schedule for arbitrations. You will pay your share of the arbitrator's fees and administrative expenses ("Fees and Expenses") except that: (a) for Claims less than $25, we will pay all Fees and Expenses; and (b) for Claims between $25 and $1,000, you will pay only $25 in Fees and Expenses, or any lesser amount as provided under AAA's Supplemental Procedures for Consumer-Related Disputes. You and we agree to pay our own other fees, costs, and expenses, including those for any attorneys, experts, and witnesses. An arbitrator may only award as much and the type of relief as a court with jurisdiction in the place of arbitration that is consistent with law and this Agreement. An arbitrator may issue injunctive or declaratory relief but only applying to you and us and not to any other customer or third party. As a limited exception to the agreement to arbitrate, you and we agree that: (a) you may take Claims to small claims court, if your Claims qualify for hearing by such court; and (b) if you fail to timely pay amounts due, we may assign your account for collection, and the collection agency may pursue in court claims limited strictly to the collection of the past due debt and any interest or cost of collection permitted by law or the Agreement. CLASS ACTION WAIVER. WHETHER IN COURT, SMALL CLAIMS COURT, OR ARBITRATION YOU AND WE MAY ONLY BRING CLAIMS AGAINST EACH OTHER IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS REPRESENTATIVE OR A CLASS MEMBER IN A CLASS OR REPRESENTATIVE ACTION. NOTWITHSTANDING SEC. 22, IF A COURT OR ARBITRATOR DETERMINES IN A CLAIM BETWEEN YOU AND US THAT YOUR WAIVER OF ANY ABILITY TO PARTICIPATE IN CLASS OR REPRESENTATIVE Business Sales 040108 Corporate Order Form ACTIONS IS UNENFORCEABLE UNDER APPLICABLE LAW, THE ARBITRATION AGREEMENT WILL NOT APPLY, AND YOU AND WE AGREE THAT SUCH CLAIMS WILL BE RESOLVED BY A COURT OF APPROPRIATE JURISDICTION, OTHER THAN A SMALL CLAIMS COURT. JURY TRIAL WAIVER. WHETHER ANY CLAIM IS IN ARBITRATION OR IN COURT (AS PROVIDED IN THIS SEC. 2) YOU AND WE WAIVE ANY RIGHT TO JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES BETWEEN YOU AND US. 3. Changes to the Agreement or Charges. EXCEPT TO THE EXTENT PROHBIITED BY LAW, IF WE: (A) INCREASE THE CHARGES INCLUDED IN YOUR MONTHLY RECURRING ACCESS RATE PLAN, OR (B} MODIFY A MATERIAL TERM OF OUR AGREEMENT WITH YOU AND THE MODIFICATION WOULD BE MATERIALLY ADVERSE TO YOU, WE WILL NOTIFY YOU OF THE INCREASE OR MODIFICATION AND YOU CAN CANCEL THAT SERVICE WITHOUT PAYING A CANCELLATION FEE (WHICH IS YOUR ONLY REMEDY) BY FOLLOWING THE CANCELLATION INSTRUCTIONS IN THE NOTICE. IF YOU DO NOT CANCEL YOUR SERVICE BY FOLLOWING THOSE INSTRUCTIONS, OR YOU OTHERWISE ACCEPT THE CHANGE, THEN YOU AGREE TO THE INCREASE OR MODIFICATION, EVEN IF YOU PAID FOR SERVICE IN ADVANCE. IF THE NOTICE DOES NOT SAY HOW LONG YOU HAVE TO CANCEL, THEN IT IS WITHIN 14 DAYS AFTER THE DATE OF THE NOTICE, UNLESS A LONGER PERIOD IS REQUIRED BY LAW. EXCEPT TO THE EXTENT PROHIBITED BY LAW, CHARGES FOR PRODUCTS, SERVICES, OPTIONAL SERVICES, OR ANY OTHER CHARGES THAT ARE NOT INCLUDED IN YOUR MONTHLY RECURRING ACCESS RATE PLAN (SUCH AS DIRECTORY ASSISTANCE, ROAMING, DOWNLOADS AND THIRD-PARTY CONTENT) ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND IF YOU CONTINUE TO USE THOSE SERVICES, OR YOU OTHERWISE AGREE TO THE CHANGES, THEN YOU AGREE TO THE NEW CHARGES. VISIT OUR WEBSITE, RETAIL LOCATIONS, OR CALL CUSTOMER CARE FOR CURRENT CHARGES. 4. Term Cancellation of Service. If you select a rate plan with a fixed term longer than 1 month, then this Agreement toil! continue for the full number of months selected ("Term"). You may cancel Service for any reason by providing us with notice (we may require up to 30 days), which cancellation will take effect on or before the beginning of the next billing cycle after the notice period, BUT IF YOU CANCEL SERVICE OR BREACH THE AGREEMENT BEFORE YOUR TERM ENDS, YOU AGREE THAT THE RESULTING HARM TO US IS IMPRACTICABLE OR EXTREMELY DIFFICULT TO MEASURE AND YOU AGREE TO PAY US IN ADDITION TO AMOUNTS OWED, AS A REASONABLE ESTIMATE OF OUR HARM, A $200 CANCELLATION FEE PER NUMBER (which may be deducted from your deposit or any amounts prepaid by you, charged to your card or billed to your account). Our cost of providing your Service and Phone is not incurred evenly aver the Term. Our monthly charges and other rates are based on the assumption that you will remain a customer for the whole Term. You and we agree that it is reasonable for your rates to include the amount of the cancellation fee. We may suspend or terminate your Service for any reason or no reason upon 3 days notice (unless a longer period is required by law). If you breach the Agreement, we may suspend or terminate your Service immediately without prior notice (except to the extent prohibited by law) and do the same for any other service you receive under any other agreement with us. You breach the Agreement bv: (a) failing to pay any sum when due; (b) failing to comply with any provision in this Agreement or any other agreement between us; (c) becoming the subject of any proceedings under the Bankruptcy Code; (d) becoming insolvent; or (e) your financial institution dishonoring or returning for insufficient funds your check or credit card. In the event of cancellation, you are responsible for payment of all charges (including any cancellation fee) due to us under the Agreement, which charges will be immediately due and payable. If we reinstate Service to you after discontinuing Service, you may be subject to a credit check and agree to pay reactivation charges or deposits. After the Term expires, you become amonth-to-month customer but are still subject to the Agreement, as modified. 5. Cancellation and Return Policy. There is a Return Period during which you can cancel a newly activated line of Service without paying a cancellation fee. The Return Period is 14 calendar days from the date of Service activation or 30 days from the Phone's purchase date if you have not activated Service (the Return Period may be longer in some states, such as CA -visit www.t•mobile.com, or ask a sales or customer care representative). Even if you cancel Service, you must pay all Service and other charges incurred prior to cancellation. In order to receive a refund of the purchase price (minus shipping and rebates) of your Phone, you must return it in "like-new" condition with proof of purchase to the place of purchase during the Return Period along with its original packaging and contents. You may be required to pay a restocking fee. The purchase price of your Phone may have been subsidized to facilitate your subscription to the Service. If you cancel service and do not return the Phone in "like-new" condition within the Return Period, you will be charged for the difference between the full retail price of the Phone without activation (which may be more than the price with Service activation) and the price you paid for the Phone (minus rebate). This Sec. 5 does not apply to Phone upgrade, replacement, exchange or other similar programs; see those program materials for details. 6. Service Availability and Limits. Your Phone operates as a radio and Service is only available when your Phone is within range of an antenna providing Service. Coverage maps only approximate our wireless coverage area outdoors; actual service area, coverage and quality may vary and change without notice. There may be gaps in Service within the estimated coverage areas shown on coverage maps. Even within a coverage area, factors, such as: network changes, emergencies, traffic volume, transmission limits, service outages, technical limitations, signal strength, your equipment, interconnecting carriers, terrain, structures, weather and other conditions (without limit) may interfere with actual service, quality and availability. Calls may be interrupted, dropped, refused, or limited. Coverage maps may depict coverage in areas where networks are operated by our - 4 - Business Sales 040108 Corporate Order Form affiliates and roaming partners; such coverage may change without notice. We are not responsible for those networks and some Services are not available on third-party networks or while roaming. We may impose credit, usage or other limits to Service, cancel or suspend Service, or block certain types of calls, messages or sessions (such as international, 900 or 97fi calls) at our discretion. We may suspend Service without notice if you exceed any credit limit. Service may not be transferred to another market except at our discretion, and we may charge transfer fees. WE ARE NOT LIABLE FOR ANY SERVICE LIMITS, FAILURES OR OUTAGES, INCLUDING WITHOUT LIMIT, THE FAILURE OF ALERTS, 9.1-1 EMERGENCY, PRIORITY ACCESS OR SECURE SERVICE CALLS TO BE CONNECTED OR COMPLETED, OR THE FAILURE TO PROVIDE ALERTS OR ACCURATELY LOCATE ANY 9.1-1 CALL (SEE SEC. 14). Location services, including 9-1-1 location services, emergency or other alert systems, priority access and secure service calls may not be available in your area and are subject to the Service limitations in this Sec. 6. 7. Use of Service. You may not use, or attempt to use, the Service, the network, or your Phone for any fraudulent, unlawful, improper, harassing, excessive, harmful or abusive purpose ("Improper Uses"), or so as to adversely or negatively impact our customers, employees, business, ability to provide quality service, reputation, or network, or any other person. We may determine on a case-by-case basis what constitutes Improper Uses. Improper Uses include, without limit: (a) using an automatic dialer or program; (b) sending unsolicited messages or calls; (c) attempting to interfere with the access of any user, host, or network; (d) identity theft; (e} attempting to decipher, decompile, or reverse engineer any software; (f) posting or transmitting unlawful, infringing, or objectionable content as determined by us; (g} probing, or attempting to tamper with or harm our systems, network or customers; or (h) reselling or attempting to resell any aspect of the Service, whether for profit or otherwise. If we suspect a violation of this provision, we may: (i) begin legal action; (ii) suspend or terminate Service immediately and without prior notice; (iii) suspend or terminate service provided to you under any other agreement with us; and (iv) cooperate with law enforcement in prosecuting offenders. You agree to cooperate with us in investigating suspected violations. We may terminate your Service or change your rate plan at any time, with notice, if we determine, in our sole discretion, that your use of the Service is excessi~~e, unusually burdensome, or unprofitable to us. You have no proprietary or ownership rights to a specific wireless telephone number ("Number"), IP address, or a-mail address assigned to you or your Phone; we may change them at any time. You may not program any other Number into your Phone. We may charge you to change your Number. 8. Use of Phone with Other ProviderslPhone Purchases. Wireless devices and networks do not all use the same technologies. Your Phone may not be compatible with the network and services provided by another wireless service provider and, therefore, may not work with that provider's wireless service. You may buy a Phone from us, or from someone else, but it must be GSMIGPRS equipment that is compatible and approved for use with our network and Services and we do not guarantee that all T- Mobilefeatures will be available with such equipment. A T-Mobile Phone may be programmed to accept only a T-Mobile SIM card. 9. Changes to Your Account. If you give your personal account validation information to someone, they can access and make changes to your account just as you can. You may request to switch to another rate plan, and if we authorize the change, a transfer fee may apply and the new rates will become effective by the start of your next billing cycle. Changes may require your agreement to a new Term (if you select a promotional rate plan or special Phone pricing) or new T&C's. If we allow you to temporarily suspend your account, you may continue to pay monthly charges and we may extend the Term for the length of that suspension. 10. Deposits. At any time, we may require a deposit from you (in which you grant us a security interest) or increase the amount of your deposit. If we notify you of an increase not associated with a change in rate plan, you may either (a) provide us with the increased depositor (b} cancel Service within 7 days following the date of the notice (any cancellation fee will be waived). Except to the extent prohibited by law, your deposit may be commingled with other funds and will not earn interest. You may not use your deposit to pay your bills or delay payment, but we can apply your deposit to any charges that you owe us. If Service is cancelled for any reason, any deposit will be applied toward amounts you owe us at or after cancellation. Any remaining deposit will be returned to you at your billing address. Except to the extent prohibited by law, we will not refund any balances of $5 or less unless you contact us to request it. We will hold such money for you for up to 1 year (without accruing interest for your benefit), but you forfeit to us any portion of the money left after 1 year. You also forfeit any money that the U.S. Mail cannot deliver and returns to us. 11. Billing, Charges and Late Fees. You authorize us to verify your creditworthiness with acredit-reporting agency at any time. You will be charged for Service and other features on a monthly billing cycle basis and we may change your billing cycle at any time. You agree to timely pay in full each month all charges and fees associated with the Service, including without limit, monthly recurring Service charges, charges described in Sec. 12, airtime, roaming, long distance, toll, landline access, messages (whether read or unread, solicited or unsolicited), images, sounds, data, features (such as web access, text messages and voicemail), calling services (such as operator or directory assistance and calling card use), additional or optional services that you use or are processed through your Phone (or Number, IP address or email address assigned to or authorized by you), and you remain liable for payment even if a third party agrees to pay your charges. You will be charged for more than one call when you use certain features resulting in multiple inbound or outbound calls (such as call forwarding, call waiting, voicemail retrieval, and conference calling). All lines use and share the airtime and features included in Family or other pooling plans. Mobile to mobile minutes are those used between T•Mobile Phones while on the T-Mobile USA network (and not roaming or affiliate networks). Except to the extent prohibited by law, billing of roaming charges and minutes or Services used may be delayed or applied against included minutes or - 5 - Business Sales 040108 Corporate Order Form Services in subsequent billing cycles, which may cause you to exceed your included minutes or Services in a particular billing cycle. Roaming and other call rating (such as time of call) depend on the location of the network equipment providing Service for a particular call and not the location of the Phone. For billing purposes, you agree not to rely on indicators on your Phone (such as roaming and call time), which may be inaccurate. UNUSED MINUTES OR OTHER ALLOTMENTS FROM YOUR RATE PLAN EXPIRE AT THE END OF YOUR BILLING CYCLE AND DO NOT CARRY OVER TO SUBSEQUENT BILLING CYCLES. PARTIAL MINUTES OF AIRTIME USAGE ARE ROUNDED UP AND CHARGED, OR DEDUCTED FROM ANY INCLUDED MINUTES, AS FULL MINUTES; AIRTIME USAGE IS MEASURED FROM THE TIME THE NETWORK BEGINS TO PROCESS THE CALL (BEFORE THE PHONE RINGS OR THE CALL IS ANSWERED) THROUGH ITS TERMINATION OF THE CALL (AFTER YOU HANG UP). FOR BILLING PURPOSES, THE TIME OR DAY (SUCH AS NIGHTS AND WEEKENDS) OF AN ENTIRE CALL IS DETERMINED BY THE TIME THE CALL STARTS. UNLESS OTHERWISE SPECIFIED IN YOUR RATE PLAN MATERIALS, WEEKENDS ARE MIDNIGHT FRIDAY TO MIDNIGHT SUNDAY. NIGHTS ARE 9:00 PM TO 6:59 AM. Incorrect Charges. If you believe your bill contains an incorrect charge, you have 60 days from the date of the first bill that contains the charge to notify us or you waive any right to dispute the charge. To notify us, please contact Customer Care at www.t- mobile.cam, (800) 937-8997, or 611 from your Phone. We may require you to describe the dispute in writing. Any written communications concerning charges must be sent to the T-Mobile Customer Relations address in Sec. 2. If you accept a credit to resolve an issue, you agree the issue is fully resolved. If Customer Care does not resolve your dispute and you still wish to pursue the matter, follow the dispute resolution process described in Sec. 2. California customers: our Utility number is U-3056-C; if you file a billing related claim with the Consumer Affairs Branch ("CAB") of the CPUC you must, within 24 hours of filing, inform us by writing to the Customer Relations address in Sec. 2 with sufficient information to identify you and your account. If we resolve your dispute, your CAB claim will be deemed resolved at that time, and you agree to promptly withdraw your claim with the CAB. Payments. We may require payment before your due date if we are concerned about your ability to pay us (such as when you have an unusually high balance). For your payment to be deemed received by us and your account to be timely credited, you must provide with your payment information sufficient to identify you and your account (your account number). If we accept late or partial payments or payments with limiting notations, it will not waive any of our rights to collect all amounts that you owe us and it will not be an accord and satisfaction. If we agree to an alternate payment plan, we may confirm it in any manner, including by electronic means. If your financial institution dishonors or returns for insufficient funds your check or credit card, it is a breach of this Agreement and we may a) charge you a fee of $20 or such amount as may be permitted by law, b} stop accepting checks, credit card or other similar payment methods from you and c) immediately suspend or cancel your Service. We may use a collection agency and charge you for their fees billed to us for trying to collect what you owe us. Late Fees. You agree to pay 1.5% or $5 per month (or portion of a monthl, whichever is greater, on anv past due balances until paid, subject to the highest amount permitted by law. Except to the extent prohibited by law, this late fee may be charged regardless of anv disputes you may have raised regarding your invoiced charges. 12. Taxes & FeeslRegulatoN and Administrative Fees. We bill you for taxes, fees, and other charges (such as sales, use, excise, public utility and other taxes} levied by or remitted to domestic or foreign governments or authorities and imposed on you or us as a result of providing the Service or your Phone ("Taxes & Fees"). Any tax exemption only applies after the date we receive from you acceptable documentation. We will determine, in our discretion, the type and amount of the Taxes & Fees to be billed. These Taxes & Fees may change at any time without notice. We may also bill you for regulatory and administrative fees ($.86 per line per month as of 12104) to recover our costs of complying with certain regulatory mandates (in our discretion) and Universal Service Fees ("USF") or similarly imposed charges (the amount or method of calculation of these fees may change at any time without notice to you) except to the extent prohibited by law. Regulatory and administrative fees and USF are not taxes or government required charges. We may impose regulatory and administrative fees whether or not all or some services are used, or available to you, or in your location, We are required to use the residential or business street address you provided us to determine certain Taxes & Fees. If you give us an address (such as a PO box) that is not a recognized street address, does not identify the taxing jurisdictions applicable to the address or does not reflect the service area associated with your Number, you may be assigned a default location for Taxes & Fees calculation, which may result in a higher or lower charge for certain Taxes & Fees and you have 60 days from the date of the first bill that contains disputed Taxes & Fees to notify us or you waive your right to dispute those Taxes & Fees. 13. Disclaimer of Warranties. EXCEPT FOR ANY OTHER WRITTEN WARRANTY THAT MAY BE PROVIDED, AND TO THE EXTENT PERMITTED BY LAW, ALL SERVICES, PRODUCTS AND THIRD PARTY PRODUCTS ARE PROVIDED "AS IS," "WITH ALL FAULTS" AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMIT, WARRANTIES OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. YOU ASSUME ALL RESPONSIBILITY AND RISK FOR USE OF THE SERVICE OR PRODUCTS. WE DO NOT AUTHORIZE ANYONE TO MAKE A WARRANTY OF ANY KIND ON OUR BEHALF, AND YOU SHOULD NOT RELY ON ANY SUCH STATEMENT. ANY STATEMENTS MADE IN PACKAGING, MANUALS OR OTHER DOCUMENTS, OR BY ANY OF OUR DEALERS (EXCEPT FOR ANY WRITTEN LIMITED WARRANTY THAT MAY BE PROVIDED), ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT WARRANTIES BY US OF ANY KIND. WE AND OUR OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, DEALERS, SUPPLIERS, PARENTS, SUBSIDIARIES OR AFFILIATES ("T-MOBILE AFFILIATES") DO NOT WARRANT THAT THE INFORMATION, - 6 - Business Sales 040108 Corporate Order Farm SOFTWARE, PRODUCTS, PROCESSES, OR SERVICES WILL BE UNINTERRUPTED, ACCURATE, COMPLETE, USEFUL, FUNCTIONAL, BUG OR ERROR FREE. IF YOU RECEIVED A WRITTEN "T-MOBILE LIMITED WARRANTY" WITH YOUR PHONE, IT IS THE ONLY WARRANTY MADE BY US WITH RESPECT TO THE PHONE. IF APPLICABLE STATE LAW DOES NOT ALLOW THE DISCLAIMER OF CERTAIN IMPLIED WARRANTIES, THE RELEVANT PORTIONS OF THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. 14. Limitation of Liability. We are not liable to you, other users of your Phone or third parties for any deficiency in performance or quality, caused in whole or in part by an act or omission of an underlying carrier or service provider, website, messaging community, dealer, equipment or facility failure, Phone failure or unavailability, discontinuation of Service, or Phones, network problems, lack of coverage or network capacity, equipment or facility upgrade or modification, delay or failure of number portability, acts of God, strikes, fire, terrorism, war, riot, emergency, government actions, equipment or facility shortage or relocation, the failure of an incoming or outgoing call, including 9-1-1 emergency, priority access, or secured service call, to be connected or completed or for the functionality of location services, including 9.1.1 location services, priority access, or secured call or alert service, or causes beyond our reasonable control. EVEN IF T-MOBILE HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, T-MOBILE AND T-MOBILE AFFILIATES WILL NOT BE LIABLE TO YOU OR ANY OF YOUR EMPLOYEES, AGENTS, CUSTOMERS OR ANY THIRD PARTIES FOR ANY DAMAGES ARISING FROM USE OF THE SERVICE OR ANY PHONE, INCLUDING WITHOUT LIMITATION: PUNITIVE, EXEMPLARY, INCIDENTAL, TREBLE, SPECIAL OR CONSEQUENTIAL DAMAGES; LOSS OF PRIVACY OR SECURITY DAMAGES; PERSONAL INJURY OR PROPERTY DAMAGES; COPYRIGHT, TRADEMARK, PATENT, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY DAMAGES; OR ANY DAMAGES WHATSOEVER ARISING FROM INTERRUPTION OR FAILURE OF SERVICE, LISTING ERRORS, LOST PROFITS, LOSS OF BUSINESS, LOSS OF DATA, LOSS DUE TO UNAUTHORIZED ACCESS OR DUE TO VIRUSES OR OTHER HARMFUL COMPONENTS, COST OF REPLACEMENT PRODUCTS AND SERVICES, SUSPENSION, TERMINATION, OR THE INABILITY TO USE THE SERVICE OR ANY PRODUCT, THE CONTENT OF RNY DATA TRANSMISSION, COMMUNICATION OR MESSAGE TRANSMITTED TO OR RECEIVED BY YOUR PHONE (WHETHER READ OR UNREAD, SOLICITED OR UNSOLICITED), OR LOSSES RESULTING FROM ANY PRODUCTS, GOODS OR SERVICE PURCHASED, MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE. IF THE STATE LAW APPLICABLE TO YOUR CLAIMS DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR OTHER MODIFICATIONS OF OR LIMITATIONS TO CERTAIN REMEDIES, THE RELEVANT PORTIONS OF THE ABOVE EXCLUSION OR LIMITATION WILL NOT APPLY TO YOU. THE MAXIMUM AGGREGATE LIABILITY OF T-MOBILE AND T-MOBILE AFFILIATES TO YOU, AND THE EXCLUSIVE REMEDY AVAILABLE IN CONNECTION WITH THE AGREEMENT FOR ANY AND ALL DAMAGES, INJURY OR LOSSES ARISING FROM ANY AND ALL CLAIMS OR CAUSES OF ACTION RELATED TO SERVICES OR PHONES, SHALL BE A REFUND OR REBATE OF THE PRORATED MONTHLY OR OTHER CHARGES YOU PAID OR OWE US FOR THE APPLICABLE SERVICE OR PHONE. THE EXISTENCE OF MULTIPLE CLAIMS OR SUITS UNDER OR RELATED TO THIS AGREEMENT WILL NOT ENLARGE OR EXTEND THE LIMITATION OF MONEY DAMAGES. EXCEPT TO THE EXTENT PROHIBITED BY LAW, ALL CLAIMS MUST BE BROUGHT WITHIN 2 YEARS OF THE DATE THE CLAIM ARISES. 15. Indemnification. You agree to defend, indemnify and hold us, T-Mobile Affiliates and any roaming or network partner harmless from any and all claims, demands, actions, liabilities, costs or damages arising out of your use of the Service or Products, any legal disclosures we make relating to your Service or Product, or your breach of this Agreement. You further agree to pay our reasonable attorneys' and expert witnesses' fees and costs arising from any actions or claims by third parties and those incurred in establishing whether this Sec. 15 applies. 16. Privacy. Wireless systems use radios to transmit communications over a complex network. We do not guarantee that your communications using the Service or Products will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are responsible for taking precautions and providing security measures best suited for your situation and intended use of the Service. We may (but are not required to) monitor, intercept, and disclose your transmissions, location or communications and may disclose your billing, account, calling records, or other information, in good faith reliance on legal process, if required by law or to protect our rights, business, network or customers. We may locate you through our network. Your caller identification (such as your name and Number) even if unlisted may be displayed to others (for example, on the equipment or bill of the person receiving your call or any Internet site you visit.) We may list your name, address, and Number in a published directory with your consent. For more information on our privacy policies, please see our privacy notice at www.t-mobile.com/ privacy. The way third parties handle and use your personal information is governed by their policies and we are not responsible for their policies, or their compliance with them. 17. Lost or Stolen Phone. If your Phone is lost or stolen ("Lost Phone") you will not be liable for unauthorized airtime charges incurred on the Lost Phone if you: (a) notify us immediately; (b) ask us to deactivate the Lost Phone; and (c) provide within 14 days any documentation we request, including a police report. You must fulfill the remainder of your Term by activating a replacement Phone (which may be full price) or the cancellation fee will apply. - 7 - Business Sales 040108 Corporate Order Farm 18. Number Portability. You may be able to transfer your Number to another wireless carrier or to bring your number to us. For information about Number Portability, please visit www.t-mabilacom or contact Customer Care at (800) 937-8997 or 611 from your Phone. You may not transfer your Number if your account has been cancelled or suspended, or prepaid account expired. You remain liable for charges incurred resulting from your Service with us or service with your former carrier, including cancellation fees. If you call 911 after you request a transfer, but before you receive confirmation of completion, the 911 operator may not have accurate information on your identity and location. You must inform the 911 operator of your identity and location immediately upon placing the call. 19. Assignment. We may assign all or part of our rights or duties under the Agreement without such assignment being considered a change to the Agreement, and without notice to you, except to the extent provided bylaw. We are then released from all liability. You may not assign the Agreement without our prior written consent. Subject to these restrictions, the Agreement will bind the heirs, successors, subcontractors, and assigns of the respective parties, who will receive its benefits. 20. NoticeslCustomer Communications. We may send you written notice, which may be on or included with your bill, which is considered given and received by you on the third day after the date deposited in the U.S. Mail to your address in our billing records. You agree we may also notify and communicate with you, or respond to your inquiries electronically through your Phone or otherwise, such as bye-mail, voicemail or text messaging, which is considered given and received immediately upon transmission. Written notice to us is considered given when received by our registered agent, Corporation Services Company ("CSC"} 1010 Union Ave. SE, Olympia, WA 98501. 21. Digital Millennium Copyright Act ("DMCA") Notice. To the extent in providing Service we may act as a "services provider" (as defined by DMCA) and offer services as online provider of materials and links to third-party sites. As a result, third-party materials that we do not own or control may be transmitted, stored, accessed or made available using the Service. If you believe material available via the Service infringes a copyright, notify us using the notice procedure under the DMCA. We will respond expeditiously to remove or disable access to such material and will follow the procedures specified in the DMCA to resolve the claim. Our designated agent to whom you must address infringement notices under the DMCA is CSC (see Sec. 20). 22. Severability and Survivability. Except to the extent expressly set forth in Sec. 2, all terms and conditions of these T&C's are independent of each other and if any provision of these T&C's is held to be inapplicable or unenforceable, then (a) that term or provision shall be construed, as nearly as possible, to reflect the intentions of the parties with the other terms or provisions remaining in full force and effect, (b) the T&C's will not fail their essential purpose and (c) the balance of the T&C's remain unaffected and in full force and effect, unless our obligations are materially impaired, in which event we have the right to terminate the Agreement. You and we will continue to be bound by the following Secs. (and any other provisions or rights and obligations that may reasonably be construed as surviving) of these T&C's after the Agreement ends, regardless of reason: 2-6, 10-15, 18, 19, 20, 22, 23, 25 and 26. 23. Entire AgreementlApplicable LawNenuelMiscellaneous. This Agreement represents the final and entire agreement between you and us regarding the Service and Products. Electronic images of the Agreement will be considered originals. You acknowledge that you have not relied on any other representations not specifically included in this Agreement. If we don't enforce our rights under any of the provisions of the Agreement, we may still require strict compliance in the future. You represent that you are of legal age and have the legal capacity to enter into this Agreement. If you are contracting on behalf of a company, you represent that you are authorized to enter into this Agreement and agree to be personally liable for all accounts if you are not so authorized. This Agreement is governed by the Federal Arbitration Agreement, applicable federal law, and the laws of the state in which your billing address in our records is located. Foreign laws do not apply. Arbitration proceedings or any actions to enforce an arbitration award must be in the state where your Service is principally provided, but not outside the U.S. 24. Additional Terms for Prepaid Customers. You are responsible for prepaying all charges for using the Service. The airtime balance in your prepaid account is reduced by the charges attributable to your use of the Service. Service lasts as long as the earlier of a) the time period on a prepaid card or coupon or b) when the airtime balance goes to zero, then Service will be interrupted. You may continue to use Service by purchasing additional prepaid Service. If your account expires, you may lose your Number. You will not receive a monthly bill or activity record. Prepaid Service is non-refundable (even if returned during the return period), and no refunds or other compensation will be given for unused airtime balances, lost or stolen prepaid cards or coupons. Applicable Taxes & Fees will be included in your prepaid charges. - $ - Business Sales 040108 Corporate Order Form 25. Additional Terms for SmartAccess Customers. SmartAccess is subject to credit eligibility, determined in our discretion. We may suspend Service to any Number without prior notice if your account balance exceeds your spending limit or you are late with a payment (whether or not you exceed your spending limit). If we suspend Service because your balance exceeds your spending limit, we may, in our sole discretion, reinstate Service after you make a payment that reduces your account balance and your account is not in arrears. If we suspend Service because you are late with payment, we may, in our sole discretion, reinstate Service if you pay the entire balance owing on your account. Regardless of suspension, you will be liable for all charges for Service under the Agreement, including monthly Service and usage charges, and other charges or purchases billed to your account, whether or not you reinstate Service. SmartAccess customers are only eligible for select rate plans. Smart Access activation fees are non-refundable unless you: (a) purchased the Phone and Service directly from a T-Mobile store, www.t-mobile.com or (800) TMOBILE; and (b) cancel Service and return the Phone to the place of purchase in accordance with Sec. 5. 26. Other Agreements or Warranties. Other Services (such as T-Mobile HotSpot or Equipment Protection) or Products may come with separate written terms or conditions, and warranties that govern their use or purchase. Please see those other agreements or warranties for your rights and duties regarding their use. 27. 9-1-1 address: There are important limitations on the availability and reliability of 911 service with HotSpot @Home. You should not expect that 911 emergency service with HotSpot @Home will be equivalent to the 911 emergency service through landline or traditional wireless service, in part because HotSpot @Home service is provided though the Internet. The registered street address that you provide to us may be used to locate the person placing the 911 emergency call, so please ensure that your address remains up to date with us at all times. You can also view the HotSpot @Home plan description, available at www.T-Mobile.com, for more information on 911 emergency service limitations with HotSpot @Home. If a person that will be using the HotSpot @Home service under this Agreement will be located at a different address than your corporate billing address when using the service, your authorized representative needs to provide us with the correct 9-1-1 street address for the person. Otherwise, your corporate billing address will be used as the default address for the person. To change the 9-1-1 street address for a corporate account, please have your authorized representative call T-Mobile Corporate Customer Care at (800)375-1126. - 9 - Business Sales 040108