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HomeMy WebLinkAboutJuly 17, 2003CITY OF COLUMBIA I~EIGHTS 590 401h Avenue N.E., Columbia Heights, MN 55421-3878 (763) 706-3600 TDD (763) 706-3692 Visif Our W<~Gsifr~ ru: mmm ci.co6anbin-Heighf,c.nm.u.e MEETING OF TI3E TELECOMMUNICATIONS COMMISSION 7:00 PM, THURSDAY, JULY 17, 2003 CITY HALL CONFERENCE ROOM Please contact Jean at 706-3613 if you are unable to attend. AGENDA: 1- Call to Ordet 2. Roll Call 3. Approval of the Minutes of the Meeting of May I5, 2003 4. Old Business a. Channel Check b. Correspondence Log and Company Follow Up on Complaints-Wiegand e. New Digital Packages d. Other Old Business 5. New Business a. Annual Report-PLEASE BRING YOUR COPY OF REPORT TO MEETING b. New Channel Guide & Pricing Sheet a Franchise Pees d. Annual Privacy Notice e. Grant Request from Bryan Olson (Guidelines enclosed) f Election of Officers g. Annual Holiday Dinner h. Other New Business Reports a. Report of Commissioners Assigned to Access Channels: Educational Access--Dennis Stroik; Library Access-Bob Buboltz, Government Access--Ken Henke; Public Access-- Reuben Ruen b. Report of AT & T Broadband- April & May 2003 Reports --Programs Produced --Installation and Service Activity Report --Current Channel Line Up and Service Charges c. Other Reports 8. Adjournment Attachments Tim Ci[y of Columbia Heights does not discrlnilnatc ml the basis of disability in the admission m• flccess to, m'treatment m' employment in, its services, programs, m• activities. Upon request, accommoda[ioo will be provided to allow individuals with disabilities to participate In all City of Colnmbla Heights' services, programs, and activities. Auxllim•y aids for handicapped persons m•e avallabie upon regnes[ when the request is made at Icast 96 hours in advonce. Please call [he Dcpnty City Clerk at 706-3611, to make arrangements. (TDD 706-3692 for deaf or hem•Ing hnpatred mdY) THE CITY OF COLUMBIA HEIGHTS DOES NOT DISCRIMINATE ON "rHE BA515 OF OISABIIITY IN EMPLUV MENT UR THE PROVISION OF SERVICES EOUAI- OPPORTIINIT Y EMPLOV ER THE MINUTES OF THE TELECOMMUNICATIONS COMMISSION FROM THURSDAY, MAY 15, 2003 The meeting was called to order at 7:05 p.m. by Dennis Sh•oik, Chairperson. ROLL CALL: Commission Members Excused-Absent Members Unexcused Absent Member: Council Representative City Representative: Dennis Stroik, Dan Swee, and Bob Buboltz. Ken Henke, Dave Mahoney, and Brad Peterson Reuben Ruen Bruce Nawrocki Jean Kuehn APPROVAL OF' MINUTES Motion by Bob Buboltz, second by Dennis Stroik, to approve the minutes from the meeting of March 20, 2003, fill ayes. OLD BUSINESS A. Channel Check Everything was ok. Members noted they have noticed at home that the sound on Nickelodeon has been distorted. B. Correspondence Log and Follow Up on Complaints Steven Boxmeyer-4624 Taylor St NE-He was upset he was charged for approximately $200 worth of PPV. He claims he wasn't home and didn't order all the movies he was charged for. Kathi Donnelly-Cohen responded to him in a letter that there are 7 steps to ordering and someone had gone through the process. Comcast did credit his account and seta $0 credit limit on his account. He will need to establish a PIN # to order any PPV events from here on. C. Other Old Business No other old business. NEW BUSINESS A. Aimual Report The Annual Report could not be accepted due to lack of a quorum. This will be done at the next meeting. B. Notice Regarding Upgrade of the Digital Music Programming Effective April 15, 2003, Comcast upgraded the commercial-free digital music programming that digital cable customers receive. DMX was replaced with Music Choice, the industry's leading provider of commercial-free digital music. TELECOMMUNICATIONS COMMISSION MINUTES MAY 15, 2003 PAGE2 C. Program Changes to Spanish Tier Effective May 1, 2003, changes were made to the current optional Spanish tier. "Canales" will be renamed "Cable Latino". Tlrree new channels will be added and two channels will no longer be available. The price will not change from the current rate. D. Notice Regarding Change of e-mail addresses for Internet Customers The transition of AT & T Broadband Internet Customers e-mail addresses to Comcast began Apri122, 2003. Customers were notified of the change and e-mail will be transferred to the new addresses through December 2004. E. FCC Fee Increase Effective with the May billing cycle, the per-customer fee assessed by the FCC will increase fi•om $.04 to $.OS per month. Customers will be notified of this change with their bill. F. Franchise Fees for ls~ Quarter 2003 Received A copy of the check for the 15` Quarter of Franchise Fees was enclosed in the agenda packets. G. Election of Officers Nominations for the 2003 Chairperson and the liaison positions of the Cormnission could not beheld due to a lack of a quorum. H. Annual Holiday Dinner Dennis had requested this item be placed on the agenda to gauge interest in whether the Commission members wanted to continue holding an annual Holiday Dinner Party. No action was taken, but the members agreed to postpone the dinners as a cost saving measure or to do with other commission in a citywide gathering, rather than holding one separately as has been done the last few years. I. Other New Business No other new business. REPORTS A. Report of Conunissioners Education-Ruth Dumr-The School District Communications Specialist-has had her position cut. Dennis contacted school board members to voice his concern about the future of Educational Access Programming. Linda Ernst is no longer involved in media production. It seems Ms. Laurel Osterkamp who currently works with the TV Production class, will be the only contact regarding this issue. Library-Annual Book Sale took place on May 14-15 Public-Nothing to report Government-Nothing to report TELECOMMUNICATIONS COMMISSION MINUTES MAY 15, 2003 PAGE3 B. Report of Comcast- The reports for March and April were included in the agenda packets. C. Report of the Cable Attorney Legal Counsel was not present, as the issues being discussed did not require legal opinion or clarification. D. Report of the Special Projects Coordinator Nothing further to report. Motion by Bob Buboltz, second by Dan Swee, to adjourn the meeting at 7: 40 pm. All ayes. Respectfully submitted, ~ ~lS~/-~ Shelley Hanson `+J Secretary SUBSCRIBER COMPLAINT FORM COMPLAINT~~ INQUIRY~Z Cosastruction _ Restoration _Castomer Service X Bi[liag _ Rates Equipment _Competitiore Liue Extension Programming _ Technical Service _ Internet Service X Other Deceptive Sales practice Submitted by May 23, 2003 Jean Kuehn, 763-706-3613 City of Columbia Heights, 590 40`x' Ave NE On behalf of: Name Don Address: 1616 Innsbruck Pkwv West City: Columbia Heights, State: MN Zip:55421 Home Telephone 763-571-0744 Work Description of Complaint: Telemarketer called and offered special package for $39.95/month which was less than he was currently paving he would get everything he currently had plus more, this seemed like a bargain and he agreed. Installer was scheduled for gam -11 am on Friday May 23. After thinking about it he called Comcast and was then told there was no such promotion for $39 it was $45 plus tax and there was no record of a scheduled installation .He feels he was lied to by the telemarketer /Comcast. At the very least the promotion was deceptive. He is going to try the $45 package for 6 months, but is not very happy with the telemarketer/Comcast. Other Comments: Resolution requested (if applicable): Provide service at the offered price if this is what the telemarket promtion is offering and clarify the promotional offer. Please resolve no later than 4:30 p.m. on: Friday, May 23 2003 Information given to: Date: Time: How complaint resolved: Company Representative who processed the complaint/inquiry From: Jean Kuehn Friday, May 23, 2003 9:50 AM To: Donnelly-Cohen, Kathi Subject: Promotional offer complaint Kathy, complaint attached, please handle/forward. Thank You Jean Kuehn From: Donnelly-Cohen, Kathi, Tuesday, May 27, 2003 7:59 AM To: Krogstad, Brian L Subject: FW: Promotional offer complaint Can you research and handle this one? Please respond to me as well. Thanks From: Schneider, Pam Wednesday, May 28, 2003 10:33 AM To: 'dour@cable ~uY•ty, Subject: RE: Promotional offer complaint Kathi Donnelly-Cohen Don Wiegand 763-571-0744, a formal complaint was made and it needs to be resolved by 4:30 Friday I can Fax this to you give me your fax number. Pam Schneider, Comcast Sales Admin. Phone#651-493-5010 Fax# 651-493-5829 From: Doug Whiteley [mailto:doug(c~,cableguy.tv~ Thursday, May 29, 2003 12:25 PM To: Schneider, Pam Subject: RE: Promotional offer complaint Pam, Just spoke with Don @ 11:00 am this morning. Sounds like a nice older gentleman protecting senior citizens (in my opinion). Got the full story -Has confused with the digital silver upgrades i.e. Silver for 3 months for 39.95 per mo. vs the new Silver -HBO only upgrade for $45.00 for 6 months @45.00 per mo. Anyway, at the time he thought the offers + the disconnection between us (a contractor) and an in-house CSR individual was a scam. I reassured him that at times there is a disconnection due to the suddenness of some promo offers: example the new HBO offer on TV. For his trouble, I offered him one at $45.00 credit (on month) on his next billing. He was pleased with this resolution -and seems please with the new digital service. Once credited, this matter should be resolved. What do you think? Please Advise, dougw From: Schneider, Pam Thursday, May 29, 2003 3:22 PM To: Donnelly-Cohen, Kathi Subject: FW: Promotional offer complaint Kathi, this has been handled. Pam Schneider Comcast Sales Admin. Phone#651-493-5010 Fax# 651-493-5829 CHANNEL GUIDE COLUMBIA HEIGHTS, MN Effective July 2003 2 KTCA -PBS 3 KPXM -PAX 4 WCCO -CBS 5 KSTP -ABC 6 Metro 6 Regional Access 7 TV Guide 8 KMW8-WB 9 KMSP -FOX 10 WFTC - UPN 11 KARE-NBC 12 KSTC - IND 13 Local Programming 15 Public Access 16 Government Access 17 KTCI -PBS 18 Educational Access 19 Lihrary Access 21 BRAVO 22 TBS Superstation 23 WGN 24 BVC 25 ESPN 26 ESPN2 27 Fox Sports Net 28 Goli Channel 29 ESPN Classic 30 Hallmark Channel 31 CNN 32 CNN Headline News 33 CNBC 34 Fox News 35 The Weather Channel 36 A&E 37 The Discovery Channel 38 History Channel 39 The Learning Channel 40 AMC 41 Turner Classic Movies 42 Travel Channel 43 Lifetime 44 Food Network 45 Heme & Garden TV 46 USA 47 TNT 48 FX 49 Sci-Fi 50 Comedy Central 51 E! 52 TV Land 53 Disney 54 Nickelodeon 55 Cartoon Network 56 Animal Planet 57 ABC Family 58 C-SPAN 59 C-SPAN 2 60 Court TV 62 Spika TV 63 Great American Ceunlry 64 VH-1 65 MTV 66 BET 67 Women's Entertainment 70 MSNBC 76 iN DEMAND 1 77 Outdoor Life 96 Home Shopping Network 96 EWTN 96 Inspiration 99 Univision Legend Basic Basic 2 Pay-Per-View Universal Service Channel Line-Up subject to change. Digital line-up on reverse side. 1.888-COMCAST www.comcasi.com Comcast. CHMN73M0 0703 r 600 Utilisima 601 Discovery en Espanol 111 Weatherscan Local 602 Fox Sports en Espanol 900 Showcase 120 Noggin 603 NE Intemacional 901 Today's Country 121 Discovery Kids G04 Cinelatino 902 Classic Country 122 Toon Disney Goy VH1 en Espanol 903 Americana 725 Newsworltl International 606 MNEspanol 904 Bluegrass 126 Nick Toons 608 CNN en Espanol 905 fl&0 and Hip-Hop 728 Bloomberg G09 loon Disney en Espanol 906 Classic R&B 135 MN 2 610HNMusica 907 Smooth R&B 136 G4 908 Rap 737 TRIO ~ r r 909 Metal 138 Wisdom 112 KARE-NBC (HDN) 910 Rock 161 The Game Show Network 113 KTCA-PBS (HDN) 911 Power Rack 162 BBC America 114 KMSP-FOX (HDN) 912 Classic Rock 164 ShopNBC 115 KSTP-A6C (HDN) 913 Alternative Rock 182 Ovation 551 HBO East (HDTV) 914 Electronica 183 Style 576 Showtime East (HDN) 915 Dance 201 Discovery Hoine & Leisure 916 Progressive/Adult 215 Nick GAS ' ~ Alternative 220 Discovery Health 222 The Health Network 440 NBA Previews 917 Soh Rock g18 Hit List 230 Trinity Broadcasting 441-451 NBA Sports Packages 919 parry Favorites 231 Inspirational Life QG7-470 MLB/NHL Sport gp0'80s 2401nternational Channel Packages 800 PPV Previews g21 New Wave ' 271 Discovery Times 272 Discovery Science 801-830 iN DEMAND 922 705 g23 Solid Gold Oldies 273 National Geographic 844 Hot Network 851 Spice 924 Singers & Standards 274 Discovery Wings 852 Spice 2 925 Big Bantl & Swing 275 Biography Channel 853 Playboy 926 Easy Listening 276 Historryy Imernanonal 927 Smooth Jazz 294 TechTV 928 Jazz 407 Fox Sparls World e$ 402 ESPNews 533 Starz! 930 Re ae gg 406 Outdoor Channel 535 Starz! Theater 931 Soundscapes 408 Speed Channel 537 Black STARZI 932 Classical Masterpieces 413 Fox Digital Sports Atlantic 538 STARZI Cinema East 933 Opera 474 Fox Digital Sports Central 539 Starzl Family 934 Light Classical 415 Fox DlAital Sports Pacilic 550 H80 935 Show Tunes 471 VH-1 Country 552 H00 2 East 936 Contemporary Christian 472 MN Hits 554 H00 Signature East 937 WRNB 473 VH-7 Classic 556 HBO Family Easl 950 Gospel 474 VH-1 Soul 558 HBO Latino East 951 For Kids Only 476 FUSE 559 HBO CometlV East 952 Sounds of the Seasons 481 BET Jazz 560 HBO Zone East g53 Musica Latina 482 MBC 562 Cinemax 954 Salsa Merengue 484 Great American Country 564 Mare MRX East 955 Rock'En Espanol 486 The Word 56fi Action MAX East 956 Latin Love Songs 5031FC 567 Thriller MAX Easl 957 Mexicans 504 Llletime Movie Network 575 Showtime 505 Suntlance Easl 577 ShoTOO East 506 Fax Movie Channel 579 Showtime Showcase East Legend 516 WAMI 517 Encore 581 Showtbne Extreme East 583 Sliowlime Next Digital Pius 519 Encore Love Stories East 584 Showtime Family Digital Extra 521 Encore Mystery East 585 Showtime Women Premium 523 Encore Westerns Easl 586 Flix East Pa -Per-View 527 Encore True Stories East 529 Encore Action East 590 TMC East 592 TMC 2 East Cable Latino High Definition Television line-Up subject to change. www.comcast.com COIYICCJSt Pricing Basic Service Basic Service ....................................... ..$ 8.87 Basic 2 Service ...................................... ..$ 29.12 Standard Cable (includes Basic 8 Basic 2) ................ ..$ 37.99 PEG fee (Public, Educational & Government programming) ... .. $ 2.00 Premium Channels HBO, Showtime, Cinemax, TMC, Starz! (each) ............. .. $ 73.99 Digital Cable (Incl. Std. Cable and Digital Plus) Digital Platinum (All Premium Channels) .................. .. $ 89.99 Digital Gold (Any 2 Premium Channels) ................... ..$ 74.99 Digital Silver (Any 7 Premium Channel) ................... .. $ 63.99 Digital Plus (Includes box & remote) ...................... ..$ 14.99 Digital Extra ......................................... . $ 5.99 Cable Latino ........................................ .. $ 6.99 Digital A/O (Includes box & remote) ...................... .. $ 6.95 Internet Services Monthly Service Fee` .............................. ..... $ 57.95 Discounted Monthly Service Fee ++ ................... .....$ 42.95 Monthly Cable Modem lease Fee .................... ..... $ 3.00 Home Networking Service" ......................... ....$ 9.95 Total Monthly Service (Monthly Service+ Modem fee) .... .....$ 60.95 Discounted Total Monthly Service ..................... ..... $ 45.95 Premium Installation < ............................. ..... $ 99.95 Basic Installation < ................................ ..... $ 49.95 Service Call ...................................... .....$ 49.95 Relocation Installation .............................. .....$ 19.95 Ethernet Device ................................... ... . $ 49.95 Data Outlet ...................................... ..... $ 13.49 Additional Outlet connected at time of Installation ........ ..... $ 19.99 Modem Activation Processing Fee .................... .....$ 9.95 Other Services and Fees Late Fee ................................. ............$ 5.00 Returned Check Fee ....................... .............$ 20.00 Door Collection Fee ........................ ............ $ 20.00 Channel Guide Magazine (monthly) ............ ............$ 2.85 Pay-Per-View ............................. ............va ries Basic 1 only receiver ....................... .............$ 2.00 Non-Basic only receiver ..................... ............ $ 4.70 Remote Control ........................... .............$ .30 franchiso lee and/or applicable taxes not inclWeU in above prices. paces soblecl to change. 'Mmlhly service lee is applieU on a per cablo modem basis. ++Applicable it cuslwner purchases other Camcasl servicos. Ceilain ieslrirlions apply. <Cces not include cost of Ethernet device. "Connecting multiple campu:ers to a single cable modem requires a Hnme LAN. 1-888-COMCAST www.comcast.com Comcast. CHMN]3M0 ]/03 Installation and Service Unwired Install (within 125' of existing cable plant) ...... ..... $ 41.99 Prewired install ................................. ...... $ 24.99 Additional Outlet - at initial install .................... ..... $ 13.49 Additional Outlet -separate trip ..................... ..... $ 19.99 Relocate outlet .................................. ..... $ 18.99 Up/Downgrade of addressable services .............. ...... $ 1.99 Upgrade optional services -separate trip ............. ...... $ 15.99 Downgrade optional services -separate trip ........... ......$ 9.99 VCR connection - at initial install .................... ..... $ 5.99 VCR connection -separate trip ..................... ...... $ 12.99 Cable Guard (Maintenance plan per month) ........... ......$ 2.95 Hourly service charge ............................ ...... $ 27.99 Unreturned Equipment Unreturned addressable converter ........................ $150.00 Unreturned digital converter ............................. $ 300.00 Unreturned remote .................................... $ 7.00 FCC regulatory lee may vary during the year. This price represents the lee as of Ibis pricing. Franchise lee and/or appbcable taxes nut included in abovo prices. Prices sublecl to change. For cuslome~s recaving service Through commerrial accounts or bulk rate arrangemenhs, some product, pncmg and other inlormahiw herein may not apply. Please reler to the leims and conditions of the separate agreement. Tarms of the separate agreement will apply. Comcast. C®~ ~(~ St® Comcast Ca51e Communications, Inc. ~w v ` 10 River Park Plaza St Paul, MN 55107-1219 Knlhi Donnelly-Cohen Director - Government a\ffairs Phnnc: 651-4')3-52N1 Pna: 651-J93-52N8 July 1, 2003 Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Dear Ms. Magee: As we have shared with you previously, franchise fees itemized on customer's bills reflect an amount covering not only five percent of cable service revenue, but also five percent ofnon-subscriber related revenue (such as sales on home shopping channels, advertising revenue, etc.) to the extent payment of franchise fees on such non-subscriber revenue is required in our franchise. Because the calculations are necessarily estimates, and there are revenue fluctuations, we periodically review our franchise fee itemizations in order to avoid over or under collecting from our cable service customers. hi that regard, we will adjust the franchise fee itemization amount beginning with bills dated July 1, 2003 to reflect an appropriate amount based on a review of actual franchise fee payments and collections for 2002. In your community, customer's July statements will also contain the following message: "Please note your franchise fee has been adjusted from 5.49% to 6.05% to reflect payment amounts per government regulations." As always, please do not hesitate to contact us with any questions or a desire to discuss this matter. Sincerely, ~~~ Gf~ Kathi Donnelly-Cohen COi'Y'1CgSt® Kathi Donnelly-Cohen Director -Government Rclalions Phone: (651)493-5281 Facsimile: (651)493-5288 July 2, 2003 Linda Magee Assistant t.o the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Re: Bi1lInsert Dear Ms. Magee: Comas] 10 River Paik Plaza Saint Paul, MN 55107 In our continuing effort to keep you informed, please be advised that I have enclosed a copy of our annual Privacy Notice which Comcast subscribers will receive beginning with the July 5 bill cycle. If you have any questions or concerns, please do not hesitate to contact me. Sincerely, Kathi Donnelly-Cohen Real Life Video Documentaries • Community issues and events • Meetings • Weddings • Commercial Legal depositions • Politics and campaigns • Photo Montages • Public and Private Events • Histories Single cam or multicam shoots We shoot, edit, and air your program on public access channels Audio and Video tape duplication services CD, DVD, DVCAM, Mini DV, SVHS, VHS, Audio Cassettes Bryan Olson PO Box 581703 (651) 646-5825 Minneapolis MN 5 545 8-1 703 Res. (651) 646-5788 reallifevideo@hotmail.com June 25, 2003 To: Columbia Heights Telecommunications Commissioners I wish to propose the mal~ing of a video production that focuses on the history of the city of Columbia Heights. Please find attached a summary of estimated costs involved to produce a 60- to 90-minute broadcast-quality production. It is this amount that I would seek in the form of a grant from the Telecommunications Commission or other proper entity. Two VHS copies of a short compilation video I have made are being left with Linda Magee so that you may see some examples of my work. On these tapes is a clip from a history video done for Roseville (not produced by Real Life Video) and the RLV production of a short subject about the Heights Theatre which played many times over a number of months on Columbia Heights channel 15. You may also watch my latest documentary, "The Missing Piece: Affordable Health Care" on channel 15, Monday, June 30 at 6:00 p.m. and at other times after that yet to be determined. This documentary represents 250 hou2s of pre- and post-production, so I am estimating the city history video to take nearly twice that much production time. I have a video shoot each third Thursday of the month so I will not be able to attend one of your meetings. I would like to arrange another time to discuss this proposal. Thank you for your consideration. Sincerely, Bryan Olson Real Life Video ca Linda Magee, Jean Kuehn, Mayor Julietrne Wyckoff Real Life ~/ideo Bryan Olson PO Box 581703 (651) 646-5825 Minneapolis MN 55458-1703 Res. (651) 646-5788 reallifevideo@hofmail.com 6-25-03 COLUMBIA HEIGHTS HISTORY VIDEO PRODUCTION ESYIMATE Shooting and mastering formats: DVCAM and MINI DV Editing system: Final Cut Pro Estimated footage to be shot: 35 hours @ 12 DVCAM tapes $ 480.00 Pre-Production titne (interview planning, reviewing footage, etc.) 100 hrs. Research 100 hrs. Editing/Post-Production 250 hrs. Shooting 35 hrs. Total Labor 485 hrs. @ $30/hr. Transfer 8mm/Super 8mm/16mm movies to DVCAM Transcribe 35 hrs. footage Mileage est. 500 mi @.33/mi 14,550.00 or Mini DV format 250.00 3,000.00 165.00 $ 18,445.00 Distribution/Final product: 100 ttnits DVD* 100 units VHS* 1 DVCAM master 1 SVHS master 1 DVD master 600.00 600.00 40.00 30.00 100.00 * There is much to consider in the pricing of DVD and VHS. Price breaks occur after 500 units, and deeper discounts after 1,000 units. Labeling and packaging can be spartan or as elaborate as Hollywood movies. 1,000 units of VHS with laser-printed labels and anon-printed, blank cardboard sleeve are about $3.00 per unit. 1,000 units of DVD would be about the same price with jewel case and thermal printing on the discs. Printing deluxe quality sleeves for VHS and jewel case inserts/or J-cards for DVD will add to the expense. RLV estimates the cost of production to azzzve at a fuushed master, at $18,445.00. How much to spend for copies to sell to the public can be decided by the client at a later time. r Approved by City Council July 11, 1990 CITIES OF COLUMBIA HEIGHTS AND HILLTOP CABLE COMMISSION GRANT GUIDELINES AND APPLICATION FORM 1 • City Manager's Uff3ce City of. Go}.`umbfa-Heights 390 40th Avenue Northeast ` Columbia Heights, !SN 5$421 612/782-2800 COLUMBIA HEIGHTS/HILLTOP GRANT APPLICATION GUIDELINES 1. .INTRODUCTION The Columbia Heights/Hilltop Cable Commission ("Commission") en- courages the use of cable access channels (Public, Government, Education, Library, and Religious) and cable facilities by our citizens for community, information, and entertainment of our citizens. Grants for funding production of programs for these purposes have been budgeted. The following guidelines have been established for individuals and organizations interested in obtaining funding. Upon receiving a grant request, it will be reviewed and voted on by the Commission. If passed, it will be forwarded to the Columbia Heights City Council ("City Council") for final approval. These guidelines explain the grant application process. APPLICATION PROCEDURES AND DEADLINES Grant applications are reviewed monthly. Applications are available at the Columbia Heights City Hall, 590 40th Avenue Northeast, Columbia Heights, MN, 55421 (612/782-2800). Applications and required supporting material must be received by the City Manager's Office, Columbia Heights City Hall, no later than the 10th of the month, to ensure review at the month's Commission meeting. The City Council of Columbia Heights is the final granting authority. 3. PROGRAM GRANTS CRITERIA Funds are available for projects only, and should be used for expenses such as tape, equipment needs, production material, and incidentals (i.e., location and admittance fees and reasonable crew expenses). The Commission is not an employer, and grant monies may not be used for talent fees. The pxoject must be nonprofit and must lead to the production of programming of reasonable quality which can be shown on the access channels of the Columbia Heights/Hilltop area, or for the benefit of an access channel. Each project must be completed within the period specified at the time of the grant award. NO ADVERTISING IS ALLOWED. Programs may be a single production or a series. All proposals must contain a production time schedule and a schedule for the release of funds. Project proposals must meet the Commission criteria, as outlined in these grant application guidelines. 4. SIZE OF GRANTS The minimum individual grant is $50, with a maximum of $1,000 per grant. The minimum organizational grant is $500, with a maximum of $5,000 per grant. Individuals who apply for more than one grant during a calendar year may be awarded a maximum of three grants, not to exceed a total of $3,000. Organizations who apply for more than one grant during a calendar year may be awarded a maximum of two grants, not to exceed a'total of $10,000. These limits may be exceeded upon recommendation by the Commission. Award of the grants are subject to final approval by the City Council. Rejected proposals may be revised and re-submitted. Total grants to be considered for approval will not exceed the total amount budgeted in the City's Cable Budget for that purpose. 5. WHO_MAY APPLY Any individual or any producer/applicant (on behalf of a nonprofit organization) residing within the Columbia Heights/Hilltop cable service territory may apply for funding. Nonprofit organ- izations may be required to provide proof of nonprofit status. The producer of the program must assume all legal responsibilities of a producer. The Cities of Columbia Heights and Hilltop and the Commission shall not be considered producers of any grant-supported program. The City Council of Columbia Heights reserves the final authority to reject a grant application if it determines in its sple discretion that either the residency requirement or the noncommercial/nonprofit requirement is not met by any applicant. 6. RESTRICTIONS Applications for grants will not be accepted if any of the following conditions exist: i. An organization is a for profit organization. 2. Funds are requested for capital equipment, capital improvement/construction, or general operations. 3. The final project is to be sold, rented, leased or otherwise create a profit for the producer. 4. Any applicant has misused equipment or privileges of public access. 5. Funds are requested to purchase an existing television program or series for replay. 6. Funds are requested for projects that include solicitation of funds, gifts, services, or any other commercial purpose. 7. Applicant is under 18 years old without parental or guardian consent. ENERAL CRITERIA FOR GRANT APPLICA~ON_REVIEW 1. Proposal meets community needs. 2. Demonstrated equipment competency. 3. Maintenance of balances topic-to-audience ratio, to eliminate repetition of programming. 4. Proposal meets all grant application requirements, both procedural and substantive. 8. COMMUNICATION WITH THE CABLE COMMISSION Applicants must include all information about their project in their grant application. Incomplete applications will not be considered. The Commission and the City Council will base its decisions on the submitted applications. 3 9. CzRANT REVIEW PROLE The Commission will review each application to assure it meets eligibility criteria. Copies will be distributed to Commission members, who may prepare comments and questions prior to the Commis- sion review. The Commission will discuss each application in light of the review criteria and through majority vote determine its recommendation for full funding, partial funding, or no funding. After the determination is made and approved by the Commission, it will be sent to the City Council for final action. Once final determination is made, it will be communicated to the applicant by the Columbia Heights/ Hilltop cable administrator. 10. GRANT PROCESS Grants will be distributed according to the budget timeline submitted with the grant application and approved by the City Council. The progress of the project will be reviewed prior to successive payments. The Commission mdy at any• time cancel additional grant payments. City staff shall prepare a review of each project and present it to the Commission before additional progress payments are made. The Commission reserves the right to recover any grant monies awarded if the Commission determines in its sole discretion that funds have been misappropriated or i£ the producer fails to produce the program. 11. APPEAL PROCESS Applicants who dispute the final decision of the City Council may appeal to the City Council of Columbia Heights. The applicant must submit, in writing, the reasons for the appeal within two weeks from the date of the official notification of a grant decision. The letter should include additional materials relevant to the appeal and should be sent to the City Manager's Office, City of Columbia Heights. The appeal will be placed on the agenda of the City Council next regularly scheduled meeting. The City Council will determine the appeal. 12. FINAL REPORT Upon submission of a final program, the applicant must provide the Commission with a final report that includes: 1. Description of the project, including target audiences, length of production, future uses, etc. 2. Detailed accounting of expenditures of funds, including original receipts (including petty cash), purchase orders, and other forms as necessary. 3. Staff credits (producer, director, crew). 4. Each program shall include a character generated credit stating "This program was funded in part by a grant from the Cities of Columbia Heights and Hilltop, Minnesota." 4 One copy of the final grant-produced program must be submitted with the final report. Excess materials or supplies purchased with grant monies {i.e., unused tapes) will become the property of the Commission. If any monies are subsequently received in excess of the program budget from any source, the producer must first apply those monies toward the repayment of the grant. The Columbia Heights~Hilltop Cable Commission and its member Cities do not discriminate on the basis of sex, race, creed, religion or nationality. 5 1 COLUMDIA HEIGHTS HILLTOr CAELE COMMISSION _ GRANT APPLICATION NAME OF GRANT APPLICANT NAME OF PRODUCER (if other than Applicant) APPLICANT MAILING ADDRESS GRANT ADMINISTRATOR TELEPHONE NUMBER TITLE BEGINNING GRANT DATE ENDING GRANT DATE AMOUNT OF GRANT REQUESTED PROPOSAL SUMMARY Briefly summarize the major features and aspects of your proposal. INFORMATION ABOUT PRODUCER Briefly summarize the producer's purpose, objectives, and experience as relevant to this proposal. 6 i • Page 2 COLUMBIA HEIGHTS~HILLTOP CABLE COMMISSION GRANT APPLICATION PROJECT GOALS List the project goals and how the goals will be evaluated. PROJECT TIMELINE Briefly set out a timeline for accomplishing the project goals and grant payment schedule. 7 f Page 3 COLUMBIA HEIGHTS/HILLTOP CABLE COMMISSION GRANT APPLICATION PROJECT FINANCES List each item separately ITEMIZED PROJECT BUDGET Budget Item Grant Request Match or In-RindT TAL Contracted Services Equipment/Machinery Tapes and Supplies Special Project Costs Travel Expenses Other TOTALS BUDGET EXPLANATION I have read and understand the Columbia Heights/Hilltop Grant Application Guidelines, and I agree to comply with them. Dates Signature Date: Dates Applicant Producer (if other than Applicant) Parent or Guardian if Applicant is under 18 years of age Please attach any supporting documentation to this grant application you wish considered. One copy of the final program produced by this grant must be submitted with the final report. Material produced with grants from Columbia Heights/Hilltop Cable Commission are property of the Columbia Heights/Hilltop Cable Commission. 8 COLUMBIA HEIGHTSIHILLTOP CABLE COMMISSION FINAL GRANT REPORT NAME OF PRODUCER MAILING ADDRESS GRANT ADMINISTRATOR TELEPHONE NUMBER TITLE ITEMIZED BUDGET Amount Grant Match/In-Kind Item Budgeted Expended ExpendedTOTAL Contracted Services Equipment Machinery Tapes and Supplies Special Proj. Travel Other TOTALS BUDGET DETAILS 9 .~ Page 2 COLUMBIA HEIGHTS~HILLTOP CABLE COMMISSION FINAL REPORT PROJECT DESCRIPTION: Describe the .nature of the project, the expected results and approach taken in implementing the project, problems in the project, target audiences, crew and other personnel used, and length of the final program. PROJECT GOALS: List the specific and measurable goals of the project. For each goal listed, describe the results achieved by the project. Describe problems with goals, if any. 10 '1 1 Page 3 COLUMBIA HEIGHTS~HILLTOP CABLE COMMISSION FINAL REPORT PROMOTION AND PUBLICITY: Attach copies of all news releases, articles, brochures, etc, that were developed and used during the grant period. Indicate the size of the audience that received information. PROJECT RECOMMENDATIONS: What would the producer recommend to others interested in replicating a similar project? IF THIS PROJECT IS TO CONTINUE, HOW WILL IT BE FUNDED? CONTACT PERSON: Please enter the name, title, address and phone number of the individual or organization that we may refer interested parties to regarding this project. 11 Kathi Donnelly-Cohen Director -Government Relations Phone: (651) 493-5281 Fax: (651) 493-5288 June 4, 2003 Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Re: Institutional Network Service Needs Dear Ms. Magee; ~~. !~ i~=~e C13eyr,~S~~..- Comcast CaUle Communications, Inc. // 10 River Park Plaza St Paul, MN 55107 1219 To better serve you, Comcast has created a special number for you to call for city channel problems. Prior to June 2, 2003, we had an answering service for this need. The service would take information about the problem and have a technician dispatched to your site. While this procedure worked much better than routing your calls through Customer Service, it did not provide the in-depth assistance we were striving for. That number, 651-290-6777 will remain operational until the end of June. Callers to that number during June will be advised that they should contact a new number the next time they call. Effective June 2, we have a special line set up where the phone will be answered "Comcast". The phone will be answered by Comcast employees, 24 X 7. As technical employees, they will be able to do some trouble-shooting, very possibly eliminating the need to dispatch a truck to resolve the problem. We know that when you are contacting us just minutes before a live city council meeting for example, that timing is of the essence. In addition, any requests for connection of additional city buildings, re-routing of cable inside buildings or requests for additional cable outlets should be sent directly to me. I will complete a construction request/estimate form and work with the construction department. I can be reached at651-493-5281. The new 24 X 7 number for assistance with your institutional cable needs is 651-493-5101. If you have any questions or concerns, please do not hesitate to contact me. Sincerely, Kathi Donnelly-Cohen Shelley Hanson -April 03 Report doc _ _ Page 1 ®nwwnnwai ATkT onv~-vowi~~' COLUMBIA HEIGHTS COMMUNITY TELEVISION APRIL, 2003 PROGRAMS • Heights Calendar - 0:57:52 • Mayor's Report (4/15) - 0:23:40 • Mayor's Report (4/29) - 0:25:00 • Witamy Heights - 23:36 • A Visit to Tanzania - 0:43:30 • Hour of Restoration (4 shows) @ 1:00:00 • Reality Christianity (2 shows) @ 0:30:00 • Newsworthy (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 0:30:00 • Environmental Journal (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Light On The Gospel (2 shows) @ 1:00:00 • The LaRouche Connection (4 shows) @ 0:58:30 • Jimmy Swaggart (4 shows) @ 0:58:30 • Army Newswatch (4 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Atheists Talk (4 shows) @ 0:29:00 • On Main Street (4 shows) @ 0:28:15 • Christopher Close Up (4 shows) @ 0:28:00 • Somali'1'V of Minnesota (4 shows) @ 2:00:00 Programs Produced (internal) 5 Programs Produced (external) 62 CHANNEL PROGRAMMING • Cablecast Programs 106 • Cablecast How•s 78 FACILITY USE • Studio Hours 24 • Editing Hours 110 • Mac G - 4 Usage Hours 40 n . _,_ __ helley Hanson -April 03 Report.doc Page 2; • Portable Equipment Checkouts CLASSES • Ouc student was given an edit class. She is a resident and produced a program. Notes: • Mn. Thunder Soccer coverage begins in May. • New equipment arrived and will be installed next month. • May and Jm~e will bring redesigning of channel bulletin board and establishment of extended playback schedule. • Cable Camp begins June 16 mid runs for two weeks. _. I, Shelley Hanson.- May 03 Report.doc Page 1 _»,. ATs,T onv~ow~~~ COLUMBIA HEIGHTS COMMUNITY TELEVISION MAY 2003 PROGRAMS • Heights Calendar - 0:57:05 • Mayor's Report (5/13) - 0:22:40 • Mayor's Report (5/28) - 0:26:06 • Witamy Heights # 6 - 30:00 • Witamy Heights # 7 - 23:32 • Thunder v. Milwaukee - 2:05:30 • Police Training Video - 0:20:00 • I-Iour of Restoration (4 shows) @ 1:00:00 • Reality Christianity (2 shows) @ 0:30:00 • Newsworthy (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 0:30:00 • Environmental Journal (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Light On The Gospel (2 shows) @ 1:00:00 • The LaRouche Connection (4 shows) @ 0:5830 • Jimmy Swaggart (4 shows) @ 0:58:30 • Army Newswatch (4 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Atheists Talk (4 shows) @ 0:29:00 • On Main Street (4 shows) @ 0:28:15 • Christopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 2:00:00 • MPW TV (4 shows) @ 1:00:00 • Lacrosse Championship - 1:51:00 Programs Produced (internal) 7 Programs Produced (external) 67 CHANNEL PROGRAMMING • Cablecast Programs 101 • Cablecast Hours 86 COtI'1CgSt® May 20, 2003 Linda Magee ~ , ,~%' ` City of Columbia Heights `~?~ ~~~ 590 NE 40th Street i Columbia Heights, MN 55421 Re: New Digital Offerings ~ Dear Linda: Comcast Cahle Communications, Inc. 10 River Park Plaza St Paul, MN 5 5107-1 21 0 r` .r'`,'y e~' ~ti As part of our ongoing commitment to keep you informed about important business developments, I am writing to tell you about a change in Comcast Digital Cable packages. Effective mid-May, Comcast will begin selling new packages to new Comcast customers or to existing customers who upgrade to Comcast Digital Cable. Current Comcast Digital Cable customers who change their level of programming in any way will also choose from among these new packages. These new packages are much more consistent with Comcast Digital Cable packages and pricing in other Comcast systems. Enclosed is a copy of the channel lineup that reflects these new packages. All the new Comcast Digital Cable packages continue to include one digital set-top, remote, interactive program guide, pay-per-view channels, and commercial free Music Choice digital audio channels. As a convenience to current Comcast Digital Cable customers, we will "grandfather" their existing packages. Ultimately, we plan to transition all Comcast Digital Cable customers in your community to a common channel lineup and packaging. For now, however, current Comcast Digital Cable customers can retain the programming in their current package, at the current price - provided they maintain that package and are not disconnected for non-payment. Again, customers who ~ti~ish to charge their Comcast digital Cable package or who are disconnected for non-payment and are restarting service will choose from the new packages. We recognize that you may receive some questions initially because "grandfathered" customers may receive some programming in a grandfathered package that is not part of a new package. You may also notice that TNN has changed their name to Spike TV. Please direct customers with questions to contact a Comcast Customer Account Executive at 651-222-3333. And as always, please contact me directly with any questions you may have. Sincerely, LG ~ Kathi Donnelly-Cohen %.sc~ GULUMBIA HEIGFITS, 2 KTCA -PBS 40 AMC 3 KPXM -PAX 41 Turner Classic Movies 4 WCCO -CBS 42 Travel Channel 5 KSTP -ABC 43 Lifetime 6 Metro 6 Regional Access 44 Food Network ? TV Guide 45 Homr, & Garden TV 8 KMWB - WB 46 USA 9 KMSP -FOX 47 TNT 10 WFTC - UPN 48 FX 11 KARE -NBC 49 Sci-Fi 12 KSTC - IND 50 Comedy Central 13 Local Programming 51 E! 15 Public Access 52 TV Land 16 Government Access 53 Disney 17 KTCI -PBS 54 Nickeledeen 18 Edricational Access 55 Cartoon Network 19 Literary Access 56 Animal Planet 21 BRAVO 57 ABC Family 22 TBS Superstation 58 C-SPAN 23 WGN 59 C-SPAN 2 24 GVC 60 Court TV 25 ESPN 62 Spike TV 26 ESPN2 63 Great American Country 27 Fox Sports Net 64 VH-1 28 Galf Channel 65 MTV 29 ESPN Classic 66 BET 30 Hallmark Channel 67 Women's Entertainment 31 CNN 70 MSNBC 32 CNN Headline News 76 iNDEMAND 1 33 CNBC 77 Outdoor Life 34 Fox News 96 Home Shopping Network 35 Tho lVealher Charmel 9v EVJTfJ 36 A&E 98 Inspiration 37 The Discovery Channel 99 Univision 38 History Channel 39 The Learning Channel Basic Channel Line-Up See other side for Digital line-up. 8aslc 2 subject to change. Pay-Per-View Universal Service -`""---~T 1-888-COMCAST ~`yyy~~~,,, ~y.~yy~y~ °" ;t~r fE ~~r.l Effective www.comcast.com iuY~'R~#W~lll..~rrr May 2003 ~ °^~ Y~ yh ~~ ~~~ ~~~~~~~~~ ~ ~~ 523 Encore Westerns East 584 Showllme Family r = ® ( la 527 Encore True Stories East 585 Showlhne Women 111 Weatherscan Local 529 Encore Action East 586 Flix East 120 NOGGIN 600 Utilisima 590 TMC Easl 121 Discovery Kids 601 Discovery en Espanol 592 TMC 2 East 122 Toon Disney E02 Fox Sports en Espanol I i ~ 125 Newsworld International 603 TVElnternacional 126 Nick Toons 604 CineLatino 900 Showcase 128 Bloomherg 605 VH7 en Espanol g01 Totlay's Country 135 MTV 2 606 MNen Espanol g02 Classic Country 136 G4 608 CNN en Espanol 903 Americana 137 THIO 609 Toon Disney en Espanol g04 Bluegrass 138 Wisdom 610 HTV Musica 905 R&8 and Hip Hop 161 The Game Show Network , i i 906 Classic R&B 162 BBC America " 907 Smooth R&B 164 ShopNBC 112 KARE-NBC (HDN) 908 Rap 182 Ovation 113 I(Tf,A-PBS ftiDNl 909 Metal 183 Styie 114 KMSP-FOX (HDTV) 910 Rock 201 Discovery Home & Leisure 115 KSTP-ABC (HDTV) 911 Power Rock 215 Nick GAS 551 IIBO East (HDTV) 912 Classic Rock 220 Discovery Health 576 Showtiine East (HDN) 913 Alternative Rock 222 TI1e Health Network 914 Electronics 230 Trinity Broadcasting 915 Dance 231 Inspirational Life qq0 N8A Previews 916 Progressive/ 240 International Channel qq1-q51 N8A PPV Sports Pkgs Adult Alternative 271 Discovery Times 461-470 MLO/NHA Sports PkOs g17 Sott Rock 272 Discovery Science 800 PPV Previews 918 Hit List 273 National Geographic 801-830 iNDEMANU 919 Party Favorites 274 Discovery Wings 844 llof Network 920 80's 275 Biography Channel 851 Spice 921 New Wave 276 History International 852 Spice 2 922 70's 294 TechTV 853 Playboy 923 Solitl Gold Oldies 481 Fox Sports Worltl ,, ~~, , 924 Singers & Standards 402 ESPNews i ~i~ 925 Big Band & Swiny 406 Outdoor Channel 926 Easy Listening 408 Speed Chann I ~ Starz! 927 Smooth Jazz 413 P Fox Digital S arts Atlantic ~ Starzl Theater 928 Jazz 414 Fox Dlgltal Sports Central 537 Black Starzl g29 81ues 415 Fox Digital Sports Paclllc 538 Starzl Cinema East g30 Reggae 471 UH-1 Country 539 Starzl Family g31 Soundscapes 472 MTV Hits 558 HBO 932 Classical Masterpieces 473 UH-1 Classic 552 HBO 2 East 933 Opera 474 UH-1 SOUL 554 HBO Slgnalrire East 934 Light Classical 476 FOSE 556 HBO Family Easl g35 Show Tunes 481 BETJazz 558 HBO Latino Easl 936 Contemporary Christian 482 MBC 559 HBO Comedy Easl 937 WRNS 484 Great American Country ~ HBO Zone East g50 Gospel 486 The Word 562 Cinemax 951 For Kids Only 503 iFC 564 More Max East g52 Sounds of ?he Seasons 584 Lifetime Movie Network `~ Aclian Max East 953 Musica Latina 585 Suntlance East 567 Thriller Max Easi 954 Salsa Merengue 586 Fox Movie Channel 575 Showllme 955 Rock'En Espanol 516 WAM! 577 ShoToo East 956 Latin Love Songs 517 Encore 579 Stroyrtlme Showcase East g57 Mexicans 519 Encore love Stories East 5B1 Slrowtime Extreme Easl 521 Encore Mystery East 583 Slrowtlme Next Digital Plus Pay-Per-View Channel Line-Up subject to change. Digital Eztra Cable Latino Channels Prenllum High Definition Television J,_______-----_.___,~' `~- 1-888-COMCAST yy, °" Effective www.comcast.com LLL444 May 2003 Pricing Basic Service Basic Service ....................................... ..$ 8.87 Basic 2 Service ...................................... ..$ 29.12 Standard Cable (includes Basic & Basic 2) ................ ..$ 37.99 PEG fee (Public, Educational & Government programming) .... . $ 2.00 Premium Channels H80, Showtime, Cinemax, TMC, Slarz! (each) ............. .. $ 13.99 Digital Cable (Incl. Std. Cable and Digital Plus) Digital Platinum (All Premium Channels) ................... . $ 89.99 Digital Gold (Any 2 Premium Channels) ................... ..$ 74.99 Digital Silver (Any 1 Premium Channel) ................... . . $ 63.99 Digital Plus (Includes box 8 remote) ...................... ..$ 14.99 Digital Extra ......................................... . $ 5.99 Cable Latino ........................................ .. $ 6.99 Digital A/0 (Includes box & remote) ...................... .. $ 6.95 Internet Services Monthly Service Fee" .............................. ..... $ 57.95 Discounted Monthly Service Fee++,,,,,,,,,,,,,,,,,,, ,,,,,$ g2.95 Monthly Cable Modem Lease Fee .................... ..... $ 3.00 Home Networking Service *" ......................... .... $ 9.95 Total Monthly Service (Monthly Service + Modem fee) .... .....$ 60.95 Discounted Total Monthly Service ..................... .... $ 45.95 Premium lnstallation<,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, ,,,,$ 99.95 Basic Installation < ................................ ..... $ 49.95 Service Call ...................................... .....$ 49.95 Relocation Installation .............................. .....$ 19.95 Ethernet Device ................................... ....$ 49.95 Data Outlet ...................................... ..... $ 13.49 Additional Outlet connected at lime of Installation ........ ..... $ 19.99 Modem Activation Processing Fee .................... .....$ 9.95 Other Services and Fees Late Fee ................................. ............$ 5.00 Returned Check Fee ........................ ........... $ 20.00 Door Collection Fee ........................ ............ $ 20.00 Channel Guide Magazine (monthly) ............ ............$ 2.85 Pay-Per-View ............................. ............varies Basic 1 only receiver ........................ ............$ 2.00 Non-Basic only receiver ..................... ............ $ 4.70 Remote Control ............................ ............$ .30 Franchise lee antllor applicable (axes not inclutletl in above prices. Prices soblecl to chanfla. 'Monthly service tee is applied on a por cable modem basis. ++Applicable it customer purchases other Comcast services. Certain restrictions apply. <noes not include cost of Ethernet tlevice. "Connecting multiple computers to a single cable modem requires a Home LAN. 1-868-COMCAST www.comcast.com /~ {{''yy~~//--//yy ~~++} CHMN73M0 7/03 \.rOlll\.rt.IJ le Installation and Service Unwired Install (within 125' of existing cable plant) ...... ..... $ 41.99 Prewired Install ................................. ...... $ 24.99 Additional Outlet - at initial install .................... ..... $ 13.49 Additional Outlet -separate trip ..................... ..... $ 19.99 Relocate outlet ................................. ...... $ 18.99 Up/Downgrade of addressable services .............. ...... $ 1.99 Upgrade optional services -separate trip ............. ...... $ 15.99 Downgrade optional services -separate trip ........... ......$ 9.99 VCR connection - at initial install .................... ..... $ 5.99 VCR connection -separate trip ..................... ...... $ 12.99 Cable Guard (Maintenance plan per month) ........... ......$ 2.95 Hourly service charge ............................ ...... $ 27.99 Unreturned Equipment Unreturned addressable converter ........................ $150.00 Unreturned digital converter ............................. $300.00 Unreturned remote .................................... $ 7.00 FCC regulatory fee may vary during the year. This price represents the lee as of this pricing. Franchise lee and/or applicable taxes not incNded in above prices. Prices subject to change. Far customers receiving service through commercial accounts or bulk rate arronflements, same product, pticinq and other information herein may not apply. Please refer to the terms and conditions of the separate agreement. Terms of the separate agreement will apply. ~comcasta _.._ ~. _ Shelley Hanson -May 03 Report doc _ Page FACILITY USE • Studio Hours 28 • Editing Honrs 82 • Mac G - 4 Usage Hours 30 • Portable Equipment Checkouts 3 CLASSES • No classes were scheduled for the mouth of May. Notes: • New channel bulletin board computer and software were installed. Installation of additional playback software has yet to be completed. • Two additional decks were also installed. One f'or playback and a DVC Pro deck in the studio control room. An additional playback deck has yet to be installed. • Unfortunately Cable Camp for June was cancelled because incorrect dates were printed in the flyer. • Twa mare Thunder soccer games are scheduled in the month of June. • June means Jamboree Days in Columbia Heights. We will provide mobile van coverage of the parade courtesy of CTV North Suburbs. • Also in June the city will have visitors from their sister city in Polmtd, including the Mayor. Several events mark their visit and staff will attempt to cover some of them. COLUMBIA HEIGHTS DETAILED OUTAGE REPORT Date Citv Cause May-03 Average Time # Subs Minutes Amps Affected 13-May Columbia Heights Node 8 10 188 13-May Columbia Heights Node 29 10 188 15-May Columbia Hei hts Amplifier 49 1 18 31-May Columbia Heights Amplifier 66 1 10 comcast4, Minnesota Customer Service Performance 24 Hours gate IVR Resolved ANI :NCO NCH xca %Aband NON In IDreenold 7eL Aga '. Jdn-03 66318 BBB 225254 u10 3,014 1.34% lO],552 83.40% lu Feb-03 63060 BOb 198,303 195m39 2,834 1.32% 'x. 9!5 88.85% i'L Met-03 66]68 ]80 214,959 911 stn 3,515 1.64% "9l 835 82.22% 1~ Ape-09 6006) 44 204,350 YG21 n0 2,200 1.08% '92540 Bfi.30% 10 May-03 40838 440 202,])5 ID6.6A9 6,008 3.00% !6329, 03.02% :n Jun-03 0 0 0 0 O NO DbIa O NO Oek 0 Jul-03 0 0 0 0 O NO DaIa O NO Dek G Aug-03 0 0 0 0 O NO DaIa O NO Oek 0 SOp-03 0 0 0 0 No Data 0 No Oek 0 Ool-03 0 0 0 O NO D61a O NO Oek 0 Nov-03 0 0 0 C 0 NO Dala O No Dek C Dee-03 0 0 0 O 0 NO Dala 0 No Oek O Tokl 201080 384] 1,048,041 1088198 1],948 1.B]% 840383 81.85% 13 t D1 109]20 238d 038,610 890953 0103 1.43% 590,462 83,8]% O 88200 003 40)126 980038 BRBB 2.04% 355,931 60.84% OS 0 0 0 0 O NO DeIe O NO Dote 0 p4 0 0 0 0 O NO Dek O No Oek 0 Tokl 881024 320] 1048041 1028182 1]448 1.0]% 898983 81,86% 18 d0 35 -___..- -_____.- ASA pp6A 30 ___.. 26 -._.._. . _ __.. .. p - _.... -- I6 _ ..__ .. ___... 10 ._ _. ._ 6 __. 0 I 2 3 4 5 6 ) 0 9 10 It 12 I W.WYa WW% W W% EO.Po% - WfO% 20 W% IO W% .... - T3L ... _. ... __ .. . _..._ OW% 1 R 9 4 6 B ] 8 9 10 II IR =R\ Cuslwne~ 9enice\ NIN PM1Ono PMOnnvice\2LaA Miry Peiolmenco\ LOIN PMOnnence ~ YTD2W3 ~comcas-t GIIS A6and "",g ~ o~ ' o t.' .= ~ '~IV ~ i ~; ° ,: `~t?O1'~v 5,.=Id p' o02 ~ ~. ..i ~. 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Schwartz Frachise Compliance Specialist 'T'elephone: 651-493-5284 Facsimile: 651.493.5288 July 26, 2003 Linda Magee Columbia Heights Cable Commission City of Columbia Heights 590 40`h Avenue NE Columbia Heights, MN 55421 Dear Ms. Magee: Comcast 10 River Park Plaza Saint Paul, MN 55107 ~il~ ,~ L~ Enclosed please find the Quarterly Franchise Fee in the amount of $34,429.26 for the period of Ap1i12003 through June 2003. Pel- the fi•anchise agreement, it is calculated based on 5% Gross Revenue. If you have any questions, please contact me. Very truly yours, ~~.~c~~~ Annia P. Schwartz /aps Enclosure