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February 15, 2001 (2)
CITY OF COLUMBIA HEIGHTS 590 40TH AVENUE N.E., COLUMBIA HEIGHTS, MN 55421 -3878 (612) 782-2800 TDD 782-2806 Please Note: Our phone mrmbers have changed. The new general number is (763) 706-3600. MEETING OF THE TELECOMMUNICATIONS COMMISSION 7:00 PM, THURSDAY, FEBRUARY 15, 2001 CITY HALL CONFERENCE ROOM Please contact Shelley at 706-3614 if you are enable to attend. AGENDA: I. Call to Order 2. Roll Call 3. Approval of the Minutes of the Meeting of November 16, 2000 4. Old Business a. Channel Check b. Correspondence Log and Company Follow Up on Complaints-#140-Yund, #141-LeVoir, #142-Hurley, #143- LaPlant,#144-Johnson o, Franchise Pee Analysis Report e. Other Old Business 5. New Business ,a. Addition of Two Channels Effective January 5, 2001. b. Price Increase Effective February 1, 2001. c. Notice of Semi-Annual Proof of Performance Testing Scheduled for February. d. Franchise Fees Received for 4°i Quarter, 2000. e. Everest Connection Corporation's Suspension of Franchising Discussions due to Possible Merger with Seren Imrovations f. MALTA 2001 Legislative Recommendations g. Other New Business 6. Reports a. Report of Commissioners Assigned to Access Channels: Educational Access--Dennis Stroik; Library Access-Bob Buboltz; Government Access--Ken Henke; Public Access- -Reuben Ruen b. Report of AT & T Broadband- November-December 2000 Reports January 2001 Reports --Programs Produced --Installation and Service Activity Report --Current Channel Line Up and Service Charges c. ReporC of the Cable Attorney d. Report of the Assistant to the City Manager 7. Adjournment Attaclnnents The City of ColRmbia Heights does not tiiscrimina[e on [he basis of disability in the admissimr m• access to, or treatment or employment in, its services, programs, m• activities. Upar refines[, accommodation will be provided to allmv individuals with disabilities to pm•ticipate in all City of Columbia Heights'se~vices, programs, and activities. Auxiliary aids for handicapped persons m•e available neon request when the request is nmde a[ leas[ 96 hmms in advance Ylease call the Deputy City Clerk at 706-3611, to make arrangements. (TDD 7064692 fur deaf m• hem•ing impaired only) THE CITY OF COLUM 6IA HEIGHTS ODES NOT OISCRI MINATE ON THE 6ASI5 OF OISARILITV IN EMPLOYMENT OR THE PROVISION OF SERVICES Eq UAL OPPORTUNITY EMPLOYER THE MINUTES OF THE TELECOMMUNICATIONS COMMISSION FROM THURSDAY, NOVEMBER 16, 2000 The meeting was called to order at 7:05 p.m. by Dennis Stroik, Chairperson. ROLL CALL: Commission Members: Council Representative: City Representative: AT & T Broadband Rep: Legal Counsel: APPROVAL OF MINUT)CS Dennis Stroik, Bradley Peterson, Reuben Ruen, Ken Henke, Dan Swee, and Bob Buboltz Julienne Wyckoff Linda Magee and Jean Kuehn Kathi Donnelly-Cohen Stephen Guzzetta Motion by Bob Buboltz, seconded by Brad Peterson, to approve the minutes from the meeting of September 21, 2000. All ayes. OLD BUSINESS A. Channel Check Channe160 was slow to sink in. And there was a big variation in volume, especially noted on Channels 31 & 32. B. Correspondence Log and Complaint Follow Up. #138-Dowry-Work done in his yard without his knowledge. Kathi has contacted Mr. Dowry, and the situation has been resolved. C. Status of Ordinance Regulating Telecommunications Towers/Antennaes On August 14, 2000 Linda sent a draft of the ordinance Steve Guzzetta wrote to all Telecommunication Commission members for their review and comments. Comments were submitted by Ken Henke and Linda forwarded these to the appropriate people for their review and possible incorporation into the ordinance. At the meeting in September, the Telecommunication Commission members thought the ordinance was better detailed and were satisfied with it. The Planning and Zoning Commission addressed this ordinance at their November meeting and made a recommendation to the Council. However, at the City Council meeting of November 13~', the ordinance was tabled due to concerns submitted by Ken Henke that he felt had not been addressed. Staff was directed to send the ordinance back to the Telecommunications Commission for their review and comments. Therefore, at the meeting there was some discussion regarding the issues Ken was questioning. 1. in 47USC section 332, it references Wireless Communications Services. He feels this pertains to cell phone services, so why are we addressing it in such obscure terms? Steve explained that he would recommend to leave it as written as this terminology is general enough to cover many services rather than a specific service, as technology in the next 10-15 years will probably continue to change it a rapid pace. This would eliminate the need to change the ordinance. TELECOMMUNICATIONS MEETING MINUTES OF NOVEMBER 16, 2000 PAGE2 2. Ken questioned why increasing the height of an existing tower is treated as a new tower and if the existing tower height is increased, additional distance separation or setbacks are not necessarily required to be increased. Steve explained that permission must be given before modifications can be made to an existing tower or before constructing a new tower. Modifying existing towers are preferable to putting up additional new ones. But a request to modify a tower excessively could be denied during the application process that would be required in this ordinance. 3. Ken questioned the term "expedited treatment". Isn't that term a matter of opinion? And wouldn't i1 give someone the grounds to argue that something wasn't being expedited? Steve explained that this would be addressed by the city's or department's policies and procedures. 4. There was no size regulations for antennas placed on utility poles or towers. How can you regulate size of independent towers/antennae and not those placed on other structures? Steve explained that there is no need to specify a size as it would be determined at the time of the application whether the proposed tower/antenna is of proper size, design, and meets aesthetics and density requirements. This would be decided on a case by case basis. 5. Generator noise would fall under the noise ordinance already adopted by the city. This ordinance is enforced by the Police Department. 6. Visual Impact seems poorly defined. Steve explained this is done on purpose in that it gives the city the right to decide what is aesthetically acceptable or not. It also provides a written record that is required by law that would give the city the right to deny an application, if deemed necessary. This way applicants are aware that this issue will be considered as part of the approval process. Ken questioned whether people are notified in the affected area and have the opportunity to voice their opinions regarding these towers. The commission members were told that yes, they are notified of the public hearings where these requests would be reviewed by the Planning and Zoning Commission before making a recommendation to the city council. Ken was concerned about an annual registration fee. The P & Z Commission recommended the City Council establish the amount of the fee. The Ordinance does say that a fee can be set, but does not set the figure. This way the fee can be set and changed by Resolution as deemed necessary by the Council. Although Ken did not agree with some of the responses to his questions, he does understand why it was drafted the way it was. He felt that staff will need to have some policies and procedures established to provide adequate information and uniformity to those making application. Motion by Ken, seconded by Bob to recommend the City Council hold the first reading of Ordinance 1424 at the next council meeting and to direct the council to proceed with the second reading and adoption of the ordinance. All ayes. D. Status of Franchise Fee Audit Carolyn from Ashplaugh and Sculco is preparing the final report. It should be completed next week. There were some underpayments found, but Steve has not seen the report yet. He will report on it at the next meeting. It was noted that no major errors were detected and that the errors that were found were not deliberately made. E. Other Old Business There was no other old business. TELECOMMUNICATIONS MEETING MINUTES OF NOVEMBER 16, 2000 PAGE 3 NEW BUSINESS A. Request from Wide Open West for Application to be placed on temporary "Hold" Steve explained that additional information needed to be provided by Wide Open West and that this information was not available. They have, therefore, requested that their application be put on hold. Steve has not had any further communications from them since the request was made. B Report of Legal, Technical, and Financial Qualifications of Everest Connection Corp. The continued public hearing will take place November 27°i on the applications received from Wide Open West and Everest Connection Corp. As Wide Open West has asked that their application be placed on hold, no finding will be made as to their legal, technical, and financial qualifications. The report on the Legal, Technical, and Financial Qualifications of Everest Connection was passed out at the meeting. Steve informed the members that three requests for information were made, and that all of them were responded to in a timely fashion. Everest is qualified in all three areas to hold a franchise in Columbia Heights, and to construct and operate a system. They claim it will be a better system than the one we now have with AT & T Broadband. They also said they would match what AT & T now does in terms of government drops, I Net lines, and Access Channels. They have already started construction of their system in the northern sections of the metro area. Motion by Ken, seconded by Bob to recommend the City Council close the public hearing and find that Everest Connection Corp. is legally, financially, and technically qualified to construct a cable system and provide cable services within the territorial limits of the city, and to direct staff and Creighton, Bradley and Guzzetta to proceed with negotiation of a cable franchise with Everest Connection Corporation. All ayes. C. Receipt of 3`d Quarter Franchise Fee The 3`d quarter franchise fees were enclosed in the agenda packets for the commissioners to review. There are no franchise fees for telephone service as that is regulated by the PUC. D. Notice of Price Increase for Adult Pay Per View The notice of the price increase for Adult Pay Per View was enclosed in the agenda packet. Effective November 1, 2000 the price for each movie or event ordered on Spice will increase from $6.95 to $7.99 and the Hot Network will increase from $9.95 to $11.99. E. Change in Billing System for Digital Telephone Service Notice was received that AT & T will be converting their billing system for Digital Telephone Service to ICOMS billing system. This notice was for informational purposes only. F. Notification of Digital Service Packages A letter was enclosed in the ..genda packets explaining the new digital service packages that began November 8th. These digital services will be in addition to the analog services already purchased by the customer. A digital receiver is required in order to receive any of the digital programming services. The digital receiver would be equipped to receive both the digital and analog services. TELECOMMTJNICATIONS MEETING MINUTES OF NOVEMBER 16, 2000 PAGE 4 G. Annual Holiday Dinner It was decided to hold the Annual Holiday dinner at Jax Cafe on Thursday, December 14°i at 630 pm. Linda and Shelley will handle the reservations and will be sending out information in the next week or so. H. Other New Business Web Site Update- Phase 2 is well under way. The items to be added at this time include: Link to the Chamber of Commerce, City Budget and Financial Reports, City Code, City Maps, Application form for Commission/Boards, Council Agendas and Minutes, City Newsletter, Link to School District #13, and Links to Government Representatives. We are linked to the League of MN Cities now , so people can access our web site through them also. Additional items that will be worked on during 2001 will include: City Code, Public Safety Statistics, and possible registration for Park and Recreation programs. Our web site address has also been added to our city stationery and will be included in the city newsletter and other mailings when possible. REPORTS A. Report of Commissioners Educational-The amount put into the 2001 budget for equipment purchases for educational access has been left in the budget thus far. Any expenditures would need to be requested through the proper application process. Government-Local election results were put on Channel 16 and on the web site the evening of the election in a very timely basis. Library-Nothing to report Public-Nothing to report B. Report of AT & T Broadband- Kathi reported that Sneak Preview is being taken off and will be replaced with MSNBC. C. Report of the Cable Attorney Steve reported that MALTA is forging ahead with issues that need to be brought before the legislature. Several MALTA representatives have already met with Mr. Bernstein and he has committed to work with them on some of the legislation being drafted. D. Report of the Assistant to the City Manager Linda reported that the city will need to enter into a new Letter of Agreement with Creighton, Bradley and Guzzetta for legal services as the last agreement with Mr. Creighton was when he was with the Bernick and Lifson law firm. This is being done mainly as a "housekeeping item" for clarification purposes and to avoid any confusion in regards to the provision of these services. The commission expressed their satisfaction with the services provided by Creighton, Bradley and Guzzetta, and recommended the continuation of legal services by them. Motion by Dar: Swee, seconded by Brad Peterson, to adjourn the meeting at 8:45 pm. All ayes. Respectfully submitted, Shelley Hanson Secretary Uec `'~~• >>~ 2060; 2,43PN ~kT&T 6614936268neia HeiCnts Post-IC Fax Note ~s~t Y9O~N- Te ~ 1 t:nalll Co p:. Co. Pnane N thane N ... 1-443-5 fNNN. INSTALLATION I BILLING Cable ldministretor: CoreaL~a ion ER COMPLAINT PAOGRU+IHING CUSTONEA SEAYICB N° 190 RESTORATION OTAER ~ddresa : Linde Msgee, ANSI to the Ciry Mgr. ~~ Col. Hb, Telew;mnuelcNNonN ~ Telepho~ ne s~____ 590 40" Ave NE, Col. Hu, MN 55421 Date; d{~-762-28A6-'t(o'~-'lotp-3(o0q T82S IS TO NOTIFY TOU OF TBB COMPLAINT OF: {+.~ /1 ./ten .rte ~ ~ i i r~ ~1 ..- -F=e A n r..a.- ....~1~r FtOY COMPLAINT AESOLVBp: ~~~~' ~SEt Kl..l.E.~eG.~..~ ~~~~`'°Q A ._ i rl. _ ~~ - - tiOIDe Telepboi ION CF COMPL PLBd-S REF,SOLYB~Ii0r TBR T4AN 30 PM, ABSOLUTION ABt2UBST® (IF ~PPLTCA9LE): stz-Fez-zat~iv, 7605 F. p P• t ~~ 1~ Zip Codl t Telaphonl .- 4ia.4 w r ~~~~ :Q n_vNSnx~l3ca b i3 (15vr~1~1 (ticQc(rags, I!D'ONMATION GIVEN T0: -~.Ft:dl. -(p -L~ C. DATE: `0~`,1 ~[k) TZME: - 1. n ~ r Ca+r~~.~ heJk,.p DATE COMPLAINT RBSOLVED: /~~/~ DATB AESOLUTION CONPIAMRD BT COMPLAINT-N7': OTRER CO!!lBNTS: Matte - City Cable adeiAietrator Iellov -Cable Coteptuty a...~ _ ranle CoeloanY ~tA bs returned to Cable Adainiatretor~a Otfioe) s e i000~ 9:41kV ,LAT~T 6514935288me1a Heights slz-7e2'-ze~~• ?S~0 post-iH Fax Note 7671 ume I ~e~s- Te FroT CO./Oap Go. Phone x ~ Pn°ne e fue '~ Fare JFtPI.AINT i1tAHHIN6 Y, L p.l N° 141 APSTOAATION '- INSTIL EA SEAiICB OTd[;A Cable ~dmialetratorr Corel.saioa: _ o _ Address: ~ Gioda Mrg~ Aut to the Ciry Mg. Col, Hu. Telecon:oumicatlotu Telephone: _ 59040+AveN1E, Cut. Hu, bIN 55421 Data: 6!1782.2800 TAIS IS - -.- - - ._ 11LL+ASE ABSOL~B NO I.~A T1LLA 4:30 PH, A6S060TION A6 TI+.D (IF A~LICABL><): ,~ e~ J ~ - ///rJV /a, ~o ... n INPOAl1ATI0i'J~PEN T0: , DATE: TIRE: NDM COl7PLAINT RE$OL1r1?a: Jerry in Customer Service spoke to the customer last evening. Two things on his account -first, he signed up for auto pay where the amount owed is automatically taken out of his checking or savings account. You do not reeelve a bill unless you check the box on the form that says you want to receive a copy each month. Second, at the time he connected to service, he ordered a premium promotional package that gave him these services for 50% off for the first one or two months. At that time, the rate goes up to the full package rate. If he ditl not want that package anymore, he needed to call and tell us. He was given S55 credit for the confusion. He stated he would call the city end explain as well. KDC 12113100 SUBSCRIBER COMPLAINT N~ ~(} RE: CONSTRUCTION MARKETING PROGRAMMING RESTORATION INSTALLATION BILLING CUSTOMER SERVICE OTHER Cable Administral .ty Manager Commission: ~ Linda Magee, Asst to the City Mgr. ;ommunications Commission Address: ~ Col, Hts. Telecommunications ~ 590 40'^ Ave NE, Col. Hts, MN 55421 12 ~ Telephone: I c~'~ggg'(7~ 3~-]~(0~3(, O 9 Date: l THIS IS TO NOTIFY YOU O_F THE COMPLAINT O(F/~~,~ Name ~ l/ C/ ~ ., ~-~~" n c l~ ll~t.~ti. ~ I ~ e I 3 Sa ~~l-l avL Te ephone / / // OF COMPLAINT: ( ~ (~ ~? h~ 3 ~'"y ~`/ he_f tV, y-'mvv,?a a c,, b!e p4, :,{1e '-`'~etru~ {1av.% ~:,u'ti)'f un~~/ 72c.P.Scr ~ ~Y.- Yn PLEASE RESOLVE NO LATER THAN 4:30 PM , /ti E.9 m - K/~n -- h ti s bk._ d ~ s `~,,,-, . , ~/p U n RESOLUTION REQUESTIDr(IF APPLICABLE ~Da /v 11-`{ ]1^~t.ns' l/'P~f ~k ~ /' u ~C cl ~ L~~T S .oi- ~~:/'/'iCe S~.yo~r/~s..~ Gas Y1 oL~ce-c /" d n. INFORMATIQN GIVEN Tfe: ~ ~ DATE: d. OD TZME: ~O~grr-~ HOW COMPLAINT RESOLVID: DATE COMPLAINT RESOLVED: DATE RESOLUTION CONFIRMID BY COMPLAINTANT: OTHER COMMENTS: Signature of Company Employee White ~ City Cable Administrator Yellow .• Cable Company Pink _ Cable Company (to be returned to Cable Admiaistrator~s Office) `~/ ~ ~.lP.~, 2. 20011 ~:14P:~ Post-M' Fax Nole 7671 Te _ .. ..~ .. ~. i AT~T 6~14G"sE~6E N~, 60!E .. umbia Noights 612-782-cow p.i cem.w T ,~, :~ .,.,. p~~ PnoMa '~O~- (BER C POM LAINT Fa~M~ ~~I-`i~13~5~ P Fang PAOCAAMHING INSTALLATION BILLING CUSTOMER SEAYICE Cable Ad~3nletrator: N9beyE~r-YooYSeeki~~C1Lv Maat~t~r, Comlaaion: Coluebla Beightm/Rllltoo Cable Coamunloati~ Addreae: ~j0 40th avenue Northeast CO1wsDla Hei to Mlonesot 54 1 Telephone: ( 12) 789.4221" Dale: THIS i3 TO NOTIFY SOU DF THE COMPLAINT OF: N° 143 RSSTOAATION OTBSR PLBASB RESOLVE NO LATBA IRAN 4:30 PM, RESOLUTION RBOUEST® (IP,APPLICI6LB)s INFORMATION CIVEN T0: DATE: TIME: NOW COMPLAINT RESOLVED: DlTB COMPLAINT RESOLVED: 1' DATA A630LUTION CONFIRMED BT CglPLATMTANT: OTHBR COMMEYTS: white - CSty Cable Administrator Yellow -Cable Caepany Pink -Cable Company (tio be returned to Cable Adsuniatrator'S Office) Jen ,J AN. 31. 2001.11:24AM poet-INia_itlVots 7t)il 1~,5 3A CC~IP~,wLINT IA8T~1.4aTP.gA HiLGYN6 P&OOW1fg4ERC GC?pf[53IOw e ~p ~~~ R~s4TOR®~TZpN~ Cable adsinlotret~,~ly®R~ Aeel9otdseCetyMgr, t7 MaAeQer Coaeloa: CCo4 Hm, Teleeaim»eedooe oetoat®io~a CoaLatoe addteos ° c 590 44" Avo NE, Col. Hm, MN 5542! ~ /a~~'7®4-~Gd9 ~ - Yelsphope: „~~~^~ 9atD: -- a.. TES I9 TD w07IPY YOU OP THE CCNPGIYNT qF: 91L9oLUTICN A~qq T66 (IF aPPy~,C~,HLS): CS ~. vie /t 4J xA>woxw,tTlaN vsN TD: DATE: I ~o ~, ~~: ~{;-t/S~,a, uov co>'lPiaaNr AE~o~sen: • aa~E ca(PralNr wrlso~~: ~~~<~0 r pa T6 AB90LOTI9N OgNRIAM®1 BY COlfPLAINTlNT: _ OTABA COlME9TSe ciAT&T 8514935288~ia ueighce 612-7ez-28nNQ 8333 P, 3~' ` P~.EesE IIBSO478 Na rraTE3 T6aN 4:3o Pw, ~.s~.~ (iblte + City Cable Odainiatratar Ye3dou =Cable Co®papy Pius: -Cable Coepany (to be reEurned to Cable adsialetrator~e OPfioo) JAN, 31, 2001 11:24A6'r AT&? 681493528$ Kdhl Oonne9lpLOtw,n attester - QOtlamlMnt IdelillOn6 Law a Pubtlc PoltcY Department N4, 8333 P, 2 ..... ,.r Tefephon®: (851)483S8a1 Fawtmiln: (65t)aB352ea January 39, 2001 Mr. Oon Johnson 4105 6r" Street NE Columbia Heights, MN 55421 Dear Mr. Jehneon: 90 River PaIM Plate 5t. Paul, Mtd 55907 Your concerns regarding the service problems ware relay®d by the Clty of Columbia Welghis. A7~T Broadband roceives a number of channets from the Timo-Wamar System in Minneapolis. This is done so that local advertising is Inserted on these channels and then the channets are dlstrlbUted to all o(our customers. A large garbage 4ruok with its forks raised, cut the fiber Optic Ilnes that provided thfs service in Minneapolis, cutting off service to all Timo-Warner subscritrers and to ATBT Broadband customers. ®acause wa have over half the channets that we pick up off the satellites and do not Boma from the Time W arnar location, you would have experienced loss of service on same but not a!I channels. Aeeeasing an alternate route for the signal restored Service by 5:00 last night. They are conllnuing to work on the repair today. Tha two Ilnes that wore cut contained several hundred glass fibers, oach of which must ba individually repaired. Our telephone capacity and staffing are quite sufncient to handle everyday Prafgc and provide great customer service. in rare, uMoreseen oircumstances such as tho fiber cut last evening, the whole system was overloaded and you were unable to connect with a customer service representative. Once the calls decreased, you would have received a message that expialned the problem and would have asked you to hang up if 9his was why you were calling. Thar would allow US to Serve chose customers who ware calling on other issues. We apologize for the ineonvanianee can assure you that under normal circumstances you should nave not had difficulty in reaehing us. Please lag us know if we can be of further assistance. inceroly, Kathi ®onnolly-Cohen Cc Linda Magee .-City of Coiumbla Heights ®~Q necyc~ed Paper ~~ Channel Line-up for Columbia Heights/Hilltop January 2001 Universal Service Basic 1 Basic 2 15 -PUBLIC ACCESS "2 - KTCA (PBS) 24 - OVC 54 -NICKELODEON 16 -GOVERNMENT ACCESS 3 - TV GUIDE CHANNEL 25 -ESPN 55 -CARTOON NETWORK 18- EDUCATIONAL ACCESS '4-W000 26-ESPN2 56-ANIMAL PLANET 19 -LIBRARY ACCESS "5 - KSTP 27 -MSC 57 -FOX FAMILY 6 -METRO 6 28 - SPEEDVISION 58 - C-SPAN 7 - KPXM 29 -ESPN CLASSIC 60 -COURT /GAME SNOW 8-KMWB(WB23) 30-GOLF CHANNEL 62-TNN '9 - KMSP 31 -CNN 63-GREAT AMERICAN COUNTRY '10-WFTC 32-HEADLINE NEWS 64-VH-1 "11 - KARE 33 - CNBC 65 -MTV '12-KVMB 34-FOX NEWS 66-BET '13-M1TV 35-WEATHER CHANNEL 67-ROMANCE CLASSICS OPTIONAL SERVICES: 17-KTCI 36-A&E 70-MSNBC 68-HBO 20 - C-SPAN11 37 -THE DISCOVERY CHANNEL 69 - HSO PLUS 21- BRAVO 38 -THE HISTORY CHANNEL 71 - CINEMAX 22 - TBS 39 -THE LEARNING CHANNEL 72 - STARZ! 23-WGN 40-AMC 73-ENCORE 98-EWTN/INSP 41-TURNER CLASSIC MOVIES 74 - SHOWiIME 99-UNIVISION 42-TRAVEL CHANNEL 75-THE MOVIE CHANNEL 43 -LIFETIME 76 -PPV 44 -FOOD NETWORK 77 -PPV 45-HGTV 78 -PPV 46-USA 47-TNT 48 - fX 49 -SCI-FI-CHANNEL 50 -COMEDY CENTRAL 51 -EI 52 - TV LAND 53 -DISNEY CHANNEL Subj: [Skywarn] EMWIN is now available in Minneapolis-St. Paul Date: Monday, February 12, 2001 10:49:51 From: stevek@visi.com To: swnews@vyger.net, WX-TALK@POSTOFFICE.CSO.UIUC.EDU bcc: Krhenke EMWIN is now available in Minneapolis-St. Paul ---------------------------------------------- EMWIN is now available in the Twin Cities thanks to the efforts of Don Heppelmann, NOJOO and TPT (Twin Cities Public Television.) For more information about the EMWIN program see: http://iwin.nws.noaa.gov/emwin/winbca.htm Technical information along with descriptions of hardware and software required to decode this signal is also available here. The 9600 baud EMWIN data stream is now broadcast via KTCI-DT, Channel 16, Ch. 2-4, TPT-WX, Second Audio Program (SAP) on the right channel. Also on Channel 16, Ch. 2-4 is a live feed of the MPX (Chanhassen) NEXRAD radar. NOTE -This broadcast is digital television. You will not be able to receive this television channel with a standard "analog" television. Time Warner Cable in Minneapolis/St. Paul will also be offering the TPT-WX channel on cable channel 103. This is estimated to begin on 2/14/01. If you find this broadcast useful please tell Twin Cities Public Television. Steve M. Kile, ABONV stevek@visi.com 2/ 1 5/01 America Online :Krhenke Page 1 .~ Telephone: G51-493-5280 Facsimile: (5 L493-52RR A-T&T navid G. Seykora V P - 4rm Ke Government Affairs VIA FAX AND CERTIFIED MAIL/RETURN RECEIPT January 2, 2001 Linda Magee Assistant to the City Manager Columbia Heights Cable Commission City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55421 Dear Linda 10 River Park Plaza SL Paul, MN 55107 In our coutinuing effort to keep you informed, I am writing Co tell you that MediaGne of Columbia Heights/Hilltop, Inc., d/b/a AT&T Broadband will be implementing the attached price increases effective February 1, 200 L This price increase will enable us to deliver the very best picture quality and uninterrupted service. Legal notice of these changes will be provided in the Star Tribune and the St. Paul Pioneer Press on or about Jamiary 2, 2001. Customers will also receive a direct mailer closer to the date of change. If you have any questions, please do not hesitate to contact me at 651-493-5280. Sincerely, ~~. ~~ David G. Seykora Vice President, Law and Governmental Affairs DGS/tmp Enclosures ca Thomas Creighton ~7~ Recycletl Paper Columbia Heights/Hilltop SERVICE Current Price BASIC 1 SERVICE $7.93 BASIC 2 SERVICE 23.57 PEG FEE 2.00 CONVERTER/RECEIVER 2.66 REMOTE CONTROL .47 PREMIUM SERVICES: HBO/HBO2 10.95 SHOWTIME 10.95 CINEMAX 10.95 THE MOVIE CHANNEL 10.95 PREMIUM PACKAGES: Premium Plus 19.95 Premium Select 23.95 Premium Preferred 27.95 AT&T Road Runner If a cable subscriber 39.95 if not a cable subscriber 49.95 PAY-PER-VIEW MOVIES: New Price 2/1/01 same $25.15 same same .same same same same same same same same same same CABLE PLUS MOVIE 3.95 3.99 ADULT PAY-PER-VIEW (Spice) 7.99 (per block) 7.99 (per movie) (Hot Choice) 11.99 (per block) 11.99 (per movie) MONTHLY GUIDE 2.50 2.65 ON-SCREEN PROGRAM GUIDE 4.95 same DIGITAL SERVICES: Digital Bronze 7.50 same Digital Silver 22.50 same Digital Gold 32,50 same Digital Platinum 47.50 same Digital Premiums - a la carte Encore 4.99 same Starz! 11.99 same HBO 12.99 same Cinemax 11.99 same Showtime 11.99 same The Movie Channel 11.99 same SERVICE FEES: Installation -unwired home 31.95 same Installation - prewired home 29.95 same Additional outlet at time of install 7.95 same Additional outlet post installation 28.95 same Change of Service - no visit to home 1.99 same Change of Service with visit to home 31.95 same Hourly Rate 31.95 same Service Call 31.95 same Late Fee 5.00 same Return Check Charge 20.00 same `a l~ SERVICE 2/1/01 Price BASIC 1 SERVICE $7.93 BASIC 2 SERVICE 25.15 PEG FEE 2.00 CONVERTER/RECEIVER 2.66 REMOTE CONTROL .47 PREMIUM SERVICES: HBO/HBO2 10.95 SHOWTIME 10.95 CINEMAX 10.95 THE MOVIE CHANNEL 10.95 PREMIUM PACKAGES: Premium Plus 19.95 Premium Select 23.95 Premium Preferred 27.95 AT&T RoadRunner If a cable subscriber 39.95 if not a cable subscriber 49,95 PAY-PER-VIEW MOVIES: CABLE PLUS MOVIE 3.95 ADULT PAY-PER-VIEW (Spice) 7.99 (Hat Choice) 11.99 MONTHLY GUIDE 2.65 ON-SCREEN PROGRAM GUIDE 4.95 DIGITAL SERVICES Digital Bronze 7.50 Digital Silver 22.50 Digital Gold 32.50 Digital Platinum 47.50 Digital Premiums - a la carte Encore 4.99 Starz! 11.99 HBO 12.99 Cinemax 11.99 Showtime 11.99 The Movie Channel 11.99 SERVICE FEES: Installation -unwired home 31.95 Installation - prewired home 29.95 Additional outlet at time of install 7.95 Additional outlet post installation 28.95 Change of Service - no visit to home 1.99 Change of Service with visit to home 31.95 Hourly Rate 31.95 Service Call 31.95 Late Fee 5.00 Return Check Charge 20.00 Columbia Heights/Hilltop ~. ~ . V v' ~~ AT&T Broadband BO. Box 5630 Denver, CO £30217-5630 Februaly 13,2001 Linda Magee Assistant To City Manager 590 40Th Ave. Ne Columbia Heights, MN 55421 RE: FCC Ra[e Filings CUID # MN0232 Dear Linda Magee 1, \~b ( ^~ v.' 1 (, `~ . v ,3 ~~ `,C ~<C' ~~ v` `l E'er ~P In uu effort to keep you informed, I am writing [o tell you that AT&T Broadband has changed the delivery date of its FCC rate filings to March 1, 2001. Filings for subsequent years will also occur on March 1 unless otherwise notified. The City would have typically received its annual 1240 and 1205 rate filings on an eazlier filing cycle. Now that these communities have become integrated into AT&T Broadband, our filing date will follow the later AT&T Broadband cycle. This new filing date will also result in a later annual price increase date relative to Basic Service, Equipment and Installation. As you may know, we are allowed to adjust our regulated pricing stmc[ure 90 days after the filing, absent an adverse ruling from our local franchise autluority. However, we will not implement our new pricing structure until July 1, 2001. Please feel free to contact une directly if you leave any questions. I can be reactued at (847) 480-3325 Sincerely, Kenneth P. Reske, AT&T Broadband Director of Regulatory Affairs CC: Dave Seykora Recycled Paper _ _-ATJ~T 10 River Park Plaza SL Paul, MN 55107 January 12, 2001 Linda Magee, Assistant to Che City Manager Ciumbia Heights Cable Commission City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55421 Re: Proof of Performance Testing Dear Linda This letter is written to inform you that we will be conducting our semi-annual proof of performance testing in February. Please note: the testing process may cause very short (less than 30 seconds) interruptions in service on a few individual channels. This will result in sporadic loss of picture for our subscribers located in the test zones. History has shown that due to the way the tests are designed and conducted most subscribers are unaware of any interruptions. This testing is required to accurately measure the performance of the system. If you have any questions about the testing process please contact me at 651-312-5601 Very truly yours, Mark Bisenius Director of Engineering MB/tmp t~~ Recycled Paper ATILT 10 River Park Plaza Si. Paul, MN 55107 January 26, 2001 Linda Magee 590 40~" Ave, NE Columbia Heights, MN 55421 Re: Franchise Fee Payments Dear Ms. Magee: Enclosed please find the Franchise Fee Payment for the quarter ending December 31, 2000 in the amounts of $32,412.76. If you have any questions regarding this payment please call Tricha Pendzimas at 651-493-5284. Very Truly Yours, ~~,'ls Tricha Pendzimas Compliance Coordinator /tmp Enclosure ~~ Rawrled RaDBr 5 !!TCI 5~ THIS DOCUMENT IS VOID IF BACKGROUND DESIGN IS NOT COLORED ._ Accounts Payable ~- = P.O. Box 173805 ATBT $rZvelFv$iu~~ Denver, CO 80217.3605 (877)493.6526 PAY EXACTLY Thirly Twn Thnusa nd Four Hundred Twelve DDIafS and 76 Cents. ro rHE COLUMBIA HEIGHTS CITY OF oaoea C/O LINDA MAGEE ASST CITY MGR DF 59040TH AVE NE COLUMBIA HEIGHTS, MN 55421 United States MELLON BANK, N.A. PITTSBURGH, PENNSYLVANIA 60-160 ~3 11'3 9 30 1 7 511' ~:04330i60i~: 0 1 7 119 78 411• DNEDK 3930175 NUMBER VENDOR NO. DATE ::;:1;9381:3; ;:; ;:; : ::;::433=1Y;N:=A1:'.:; AMOUNT ~k~?k32472;:76 .. .... ... . ATBT BROADBAND, LLC. VOiD AFTER 180.D~A'-V~/jS~,~, I Aulhorizetl Signer I /^ ~', "rlPing to defeat state legislation introduced last yeaz that would have under- mined, ifnot destroyed, community television and of o-tutional networks, the Minnesota Association mmunity Telecommunications Administia_ tors (MAC s ad es spent the interim working on its o gi proposal The conce t was endorsed by the MACTA P - k'hach tee and approved by the MACTA Board a Commit- tors at meetings inJanua ofDirec- promise between rl'' represents a com_ maintaining the status quo and le el altzmg all franchising authority at the state In MACTA's proposed bill, companies PrOVtding cable television services would have to aPPIY to the Minnesota Public Utilities Commis- sion (MPUC) for a CertiScate of Public Conve- current?Y doN Thest~ lust as telephone companies res ponsibili for MPUC would then take over the technical and exanuntng a newentranYs legal financial quali&cations to build a seeMrlCTApage 3 MACTA continued from pQge 1 system and conduct business in the state. ~ able to offer cable television in that The state would also be responsible for COmmuni producing and facilitating community transfers of a grandfather In addition, the bill would television and develo in lion. wnership and rate regula_ e~tsting franchises. information systems usinginstinttional Once a m ~~0~ MACTA's Legislative mpany has a cert- Committee and Board are co networks. to provide cable television se rficate the risk involved in cedin gnizant of and cable/communications co ces, cities g any local MACTA's bill has not yet been authority to the sta±e, the introduced. Man could require that comp y mmoga e s that the rapid change in echnoIogv will a betn Y °f the details are still an to neg g developed by Thomas Creighton, an operating agreement that includes force changes in re the association's ]e obligations to provide e they reasoned, gulanon. As a result, S gal consultant- Wy infrastructure gmPmenr, maintaining the status Pano and Sarah janecek are again and financial su quo is no longer a viable option. The Sernng as the organization's Iobbyists on community television PP°rt for challenge now is this issue, networks- A com and ins6tutiona] of the ch ~l''ng to control some and they aze optimistic that pany that refuses to ange so that communities can Senator Steve heAey and the Ventura negotiate such an agreement would noT retain the benefits of the administration - current system '~ be receptive to the and continue to do what they dobest - proposal 1 A+IONTHlY G OIVSOL/t)ATEQ T Ocf-00 CoP~mbia'~Hei ECHNICAL RES tilts ORT' Jan-00 ii Feb-00 Mar-00 Apr-00 May-00 ' Jun-00 Jul-00 Aug-00 Sep-00 ~. Oct-00 Nov-00 Dec-00 System Specific Activity ' I Installs ' 55 77 84 ' 92 80 76 78 103 75 90 ' S7 Service calls 195 174 139 106 110 92 82 ' 157 111 92 104 Service calls completed 9645 5359 9,8901 8,212 9,908 12,776', 11,2051 10,605 12,601'.. 7,545 8,842 On-Time Guarantee rate 96.90% 97.70% 98.40% 98.20%j 97.80% 98.70% 99.20%', 99.30% 99.40% 99.20% 99.40%'', Credits Issued 303 194 156 1451 217 164 89', 78 77 60', 57', On-Time Guarantee rate 94.20%1 ~ 96.60%1 97.90% 97.50%', 96.70% 97.60% 97.60% 97.30%1 97.90% 97.90% 97.30% Creditslssued 1 5441 314'1 235 269' 3311 314 237 2941 295 236 294 Service calls by reasore I ' ' ' Home 3792 3782' 4225'. 3512 3927 51621 4678 4485 56101 4861 3956 Equipment 1311 1108 1165', 1010 1240 15781 1201, 1023 13511 11311 1021 Controllable 2650 2059 26001 2036 2371 28331 24381 2545 3190!. 24261 2142'. Plant 672 496 614' 521 654 941' 827', 873 989 631''. 5921, Tum Over 940 672 859'' 694', 826 1100 1104!. 1035 838 664 5691, No Truck 128 75 235 1971 651. 701 472 396', 440 282 361 Other 152', 167. 192 2421 239 461 485 2511 183 208 201 Columbia Heights I 2' 01 0 0 01, 11 2 1' 0 2 1 ~ Blown Fuse 1 ~' Connector 1 1 ' 1 1 Cut Cable ! 1 1 Col Heights Tech Report 12/07/2000 ___ __ d AT &T Broadban Minnesota Cati Center 100.0°l0 g0.0°l0 1 g0.0°I0 70'0°I0 60'0% ~ 50.0°la ,,, 40.0°1 30.0 20.0 10.t Q,U J0 OC~-00 .relE'~h~~e $e~~Ge-r~v _ rcentofca4lsthatwecesecondsor es . t augesthe Pe ` rathe[ than an FCC seNrce standard. It 9 or 1s an intemai benchmark Note. Telephone SeNice Fact COLUMBIA HEIGHTS DETAILED OUTAGE REPORT Nov-00 Average Time # Subs Date City Cause Minutes Amps Affected 21-Nov Columbia Heights Connector 95 1 13 ystem Specific Activity ~, Jan-00 j MONTf1LY C Feb-00 Mar-00 ~ ON50LlDATEi? TEGHN%G L7ec-0© to bia ''Hey fs' Apr-00 May-00 Jun-00 '~, j /1 L REP Jul-00 j j ORT' Aug-00 ep-00 ct-00 j ov-00 ', j ec-00 Installs ' 55 77 ~ 84 92 80 '~ 76 78 103 75 90 57 99 Service calls '. 195 ', 174 j 139 106 !. 110 j 92 82 j 157 111 92 104 I 108 Service calls completed ' 9645 j 8359 j 9,890 8,212' 9,908 j 12,776 11,205'.. 10,608 12,601 7,845 8,842' 8,488 On-Time Guarantee rate 96.90%j 97.70%j 98.40% 98.20% 97.80%I 98.70% 9920% 99.30%j 99.40% 99.20% 99.40% 99.10% Creditslssued 303! 194' 156 145 217', 164 89 78j 77 60 57 76 Installations completed 5047 5434 6907] 6938 6171 7903; 6053 7109] 9,430] 7024'1 6598 7710 On-Time Guarantee rate 94.20% 96.60% 97.90%j 97.50% 96.70% 97.60%'~, 97.60% 97.30%' 97.90%j 97.90%j 97.30% 97.80% Creditslssued 544 314 235j 269' 331 .. 314j 237. 294 ..: 2951 ... 236j 294', ~ 302 :::: .: is ~:;: ::. ,.. Service calls by reason: :::: j ~~ ~: ::~ ' ::; .i:~ ~:~ . .:: ...:: .:~: .: ..: :.; Home j 3792 3782. 4225 3512] 3927. 5162 4678] 4485 5610 4861 3956!. 3688 Equipment '' 1311'.. 1108', 1165 1010] 1240] 1578 1201' 1023 1351 1131 1021' 1039 Controllable 2650 j 2059', 2600 2036' 2371 j 2833 2438 2545 3190 2426 2142 2011 Plant 6721, 496j 614 521 6541 941 827 873j 989' 631 592 651 um Over 940'~~ 672''. 859 694 826'. 1100 1104 1035 838j 664', 569 624 No Truck 128 75 235 197 651 701 472 396 440j 282j 361 347 Other 152 167 192'., 242 239 4611 485 251'. 183j 208j 201 128 Trunk Outages ~~byy~vstem~ j j ~i Columbia Heights 2 0 Oj Oj 0 1''. 21 1 0 2 1'.. 2 ~mnlifior ' ~ ''~. 1 '. ~ Connector 1' I ', 1, 1 ~ Cut Cable ' 1 i Fiber/Headend ', '~, 'I j I __ 1 1 Col Heights Tech Report 0'1/04/200'1 COLUMBIA HEIGHTS Deg-oo DETAILED OUTAGE REPORT Average Time # Subs Date City Cause Minutes Amps Affected 5-Dec Columbia Heights Blown Fuse 12 10 335 5-Dec Columbia Heights Blown Fuse 28 10 342 AT&T Broadband Minnesota Call Center 30.0 25.5 25.0 20.0 15.0 10.0 5.0 Average Speed of Answer Note: This chart contains raw data that has not been adjusted to conform to FCC measurements. Oct-00 Nov-00 Dec-00 s- •r A T T Broadband Corp 2201 -November 2000 COLUMBIA HEIGHTS FRAN/TAX 12 START END PRODUCT MONTH DISCOS CONNECTS ------- - GAIN/LOSS ------------------ --- MONTH ---------------- ----~--- -------- BASIC 1 ----------- -- 4,476 ------------ ----- 62 ---- 76 14 4,490 BASIC 1 & 2 4,139 2 0 (2) 4,137 UNIVERSAL SERVICE 43 1 0 (1) 42 HBO 664 37 49 12 676 SHOWTIME 472 31 35 4 476 MOVIE CHANNEL 372 27 34 7 379 CINEMAX 424 28 36 8 432 STARZ 277 37 44 7 284 ENCORE 232 29 38 9 241 TOTAL PAY UNITS 2,441 189 236 47 2,488 CABLE CARE 3,730 RECEIVER 3,137 IPG 321 GUIDE 523 ADD OUTLET 3,404 REMOTE 2,816 MKTBLE PASSI NGS 8,437 PAY PER VIEW 352 PENETRATION 53.22% INSTALLS 57 SERVICE CALLS 104 TRADE SECRET INFORMATION NOT FOR PUBLIC DISCLOSURE A T T Broadband Corp 2201 -December 2000 COLUMBIA HEIGHTS FRAN/TAX 12 START END PRODUCT ------•- ---•---- MONTH ---------•- - DISCOS CONNECTS --- -- GAIN/LOSS MONTH BASIC 1 4,490 °-- •--- ---- 84 ----°----°- - 106 ----------•----°-- --- 22 ---------------- 4,512 BASIC 1 & 2 4,137 72 93 21 4,158 UNIVERSAL SERVICE 42 i 1 0 42 HBO 676 67 37 (30) 646 SHOWTIME 476 53 33 (20) 456 MOVIE CHANNEL 379 49 30 (19) 360 CINEMAX 432 56 32 (24) 408 STARZ 284 51 34 (17) 287 ENCORE 241 47 33 (14) 227 TOTAL PAY UNITS 2,488 323 199 (124) 2,364 CABLE CARE 3,718 RECEIVER 3,125 IPG 327 GUIDE 525 ADD OUTLET 3,467 REMOTE 2,814 MKTBLE PASSINGS 8,440 PAY PER VIEW 340 PENETRATION 53.46% INSTALLS 99 SERVICE CALLS 108 TRADE SECRET INFORMATION NOT FOR PUBLIC DISCLOSURE ~~ b ATr~T I~rl°nvFauoi+-r~i`fl'i' PROGRAMS - January 2001 • Programs: • Heights Calendar (0:59:00) • Light On the Gospel (59:59) • Public Works Video-Snow Removable & Equipment (10:00) • Anoka County Today (2 Programs) 29:30 • CH (Dist. #13)School Board Mtg. 1:00:00 • Love Power (7 programs) 60:00 The LaRouche Connection (7 Programs) 58:30 • Vets Visits on TV (28:15) • Minnesota Wrestling Superstars (4 Programs) 30:00 • Anoka County Joint Law Enforcement Council (59:30) • Southern Anoka Chamber of Commerce (48:00) • Anoka County Board Meeting (2:00:00) • Humanist Views (14 Programs) 29:00 • Army Newswatch (4 Programs) 28:30 • The Prophetic Word 28:30 • DFL Live (27:23) • Programming Stats: Columbia Heights /Hilltop Studio • CABLECAST PROGRAMS 101 • CABLECAST HOURS 114 • PROGRAMS PRODUCED-w/o Staff Help - • PROGRAMS PRODUCED(S) 3 • PROGRAMS (Produced Outside the Stud io) 45 • PROGRAMS TOTAL 48 PROGRAMS HOURS 31:38:53 PROGRAMS (Outside) 45 • PROGRAMSHours(Outside) 29:28:53 • STUDIO HOURS PRODUCTION 15 • SVHS EDITING (Control Rm.) 33 STUDIO HOURS Meeting - STUDIO HOURS TOTAL 48 • CAMCORDER Check Outs 2 • (S)VHS EDIT/Pinnacle GeniePlus (Hours) - • Facility Hours Available 80 MONTHLY C ONSOLf QATED TE'ChIN/CAL REPORT . n=f17 Goiu bia ift i is Jan-01 Feb-01 Mar-01 Apr-01 May-01 I Jun-01 Jul-01 Aug-01 Sep-01 Oct-01 '~ Nov-01 Dec-01 System Specific Activity ~' '~ ~i ~I Installs 56 '' I ~''~ Service calls 90 Service calls completed 72491 I On-Time Guarantee rate 99.30% Credits Issued 541 ~ '~ ~' :. ::~:: ..~::: Installations completed ~ ~~~r: ..::::: .. 3773 ..;: .<:: :..~.:.: ... On-Time Guarantee rate 99.10% I Credits Issued 78 ' Service calls b reason: ~, I I Home 3118 '' ' ~' Equipment 936' Controllable 1838'1 ' ' ~ ' ' I Plant 4701 '~ ~' ~' urn Over 4631, 1 No Truck 269' 1 Other 155 ~ by~vstem Trunk Outaaes ' I Columbia Heights 0 1 ~ Amplifier 1 ~' ' I ' ~ Blown Fuse ', ' Connector I Cut Cable I ' Fiber/Headend 'i ~I '' Power SuPP~Y System Maintenance '1 ! ' Utility Power Outage ' 1 Weather ' Col Heights Tech Report 02/06/2001 Date COLUMBIA HEIGHTS DETAILED OUTAGE REPORT Time Cause Minutes Jan-07 Average Subs Affected AT&T Broadband Minnesota Call Center 30.0 25.0 __ __ X2.0 -- 20.0 15.0 10.0 5.0 Average Speed of Answer Note: This chart contains raw data that has not been adjusted to conform to FCC measurements. Jan-01 Feb-01 Mar-01 --- - _-_ _ - I A ~ Call Center NlinnesO 100.0% 90.0% 80.0% 70.0°~ 60.0° 50.0' 40-~ 30' 20 1C _ e~ice standard. --- FCC s _ internal hynchma~ rash han an - n e Service Factor is a Note: T elephon it 9au9esyhee percent of cans ~~...- nswefed in 30 seconds or less• v.~ ,.. fan-~ , e 5e, Y.~- Te-ePh°n - __ AT&T Broadband Minnesota Call Center 100.0% 90.0% $0.0% 70.0% 60.0% 50.0% 40.0% 30.0% 20.0% 10.0% 0.0% es eei Jan-01 Feb-01 Mar-01 Telephone Service Factor -_ ____ _ - - Note: Telephone Service Factor is an internal benchmark rather than an FCC service standard. It gauges the percent of calls that were answered in 30 seconds or less. AT&T Broadband Minnesota Call Center 30.0 __ 25. - --~2.© - 20.0 15.0 10.0 5.0 Note: This chart contains raw data that has not been adjusted to conform to FCC measurements. Jan-01 Feb-01 Mar-01 Average Speed of Answer AT&T Broadband Minnesota Call Center 30.0 25.0 20.0 15.0 10.0 5.0 Average Speed of Answer Note: This chart contains raw data that has not been adjusted to conform to FCC measurements. Jan-01 Feb-01 Mar-01 pT&T $~,oadband ~Innesota Call Center Qa d°lo 1100.0% 90.0% 80.0°l0 I 70,0°Ic 60.0°~ 50.0° 40.0' 30-~ 20 i 10. $e~~Ce rd~,..,. .~~--- ~e d 30 hone lls that weres n~,onds or less' T eleP it gauges the percent of ca n internal benchmark rather tha Fn CG ~Ni~ standard. Note: Telephone Service Factor is ~ 0•., ~~ fan-~~- Channel Line-up for Columbia Heights/Hilltop February 2001 Universal Service Basic 1 Basic 2 15 -PUBLIC ACCESS '2 - KTCA (PBS) 24 - QVC 54 -NICKELODEON 16-GOVERNMENT ACCESS 3-TV GUIDE CHANNEL 25-ESPN 55-CARTOON NETWORK 18 - EDUCATIONAL ACCESS "4 - WCCO 26 - ESPN2 56 -ANIMAL PLANET 19 -LIBRARY ACCESS '5 - KSTP 27 -MSC 57 -FOX FAMILY 6-METRO6 28-SPEEDVISION 58-C-SPAN 7 - KPXM 29-ESPN CLASSIC 60 -COURT /GAME SHOW 8-KMWB(W823) 30-GOLF CHANNEL 62-TNN '9 - KMSP 31 -CNN 63- GREAT AMERICAN COUNTRY '10-WFTC 32-HEADLINE NEWS 64-VH-1 '11 - KARE 33 - CNBC 65 -MTV "12-KVMB 34-FOX NEWS 66-BET '13 - M1TV 35-WEATHER CHANNEL 67 -ROMANCE CLASSICS OPTIONAL SERVICES: 17-KTCI 36-A&E 70-MSNBC 68 -HBO 20 - C-SPAN11 37 -THE DISCOVERY CHANNEL 69 -HBO PLUS 21-BRAVO 38-THE HISTORY CHANNEL 71 - CINEMAX 22-TBS 39-THE LEARNING CHANNEL 72 - STARZ! 23-WGN 40-AMC 73-ENCORE 98-EWTN/INSP 41-TURNER CLASSIC MOVIES 74 - SHOWTIME 99 - UNIVISION 42 -TRAVEL CHANNEL 75 -THE MOVIE CHANNEL 43 -LIFETIME 76 -PPV 44 -FOOD NETWORK 77 -PPV 45-HGTV 78 -PPV 46 -USA 47-TNT 48 - fX 49 -SCI-FI-CHANNEL 50 -COMEDY CENTRAL 51 - EI 52 - TV LAND 53 -DISNEY CHANNEL Columbia Heights/Hilltop SERVICE 2/1/01 Price BASIC 1 SERVICE $7.93 BASIC 2 SERVICE 25.15 PEG FEE 2.00 CONVERTER/RECEIVER 2,66 REMOTE CONTROL 47 PREMIUM SERVICES: HBO/HBO2 10.95 SHOWTIME 10.95 CINEMAX 10.95 THE MOVIE CHANNEL 10.95 PREMIUM PACKAGES: Premium Plus 19.95 Premium Select 23.95 Premium Preferred 27.95 AT&T RoadRunner If a cable subscriber 39.95 if not a cable subscriber 49.95 PAY-PER-VIEW MOVIES: CABLE PLUS MOVIE 3.95 ADULT PAY-PER-VIEW (Spice) 7.99 (Hot Choice) 11.99 MONTHLY GUIDE 2.65 ON-SCREEN PROGRAM GUIDE 4.95 DIGITAL SERVICES Digital Bronze 7.50 Digital Silver 22.50 Digital Gold 32.50 Digital Platinum 47.50 Digital Premiums - a la carte Encore 4.99 Starz! 11.99 HBO 12,99 Cinemax 11.99 Showtime 11.99 The Movie Channel 11.99 SERVICE FEES: Installation -unwired home 31.95 Installation - prewired home 29.95 Additional outlet at time of install 7.95 Additional outlet post installation 28.95 Change of Service - no visit to home 1.99 Change of Service with visit to home 31.95 Hourly Rate 31.95 Service Call 31.95 Late Fee 5.00 Return Check Charge 20.00