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Home My WebLink AboutOctober 21, 2004CITY OF COLUMBIA HEIGHTS 590 40th Avenue N.E., Columbia Heights, MN 55421-3878 (763) 706-3600 TDD (7631 706-3692 Visit Our Web,rite nt: www.ci.cobanbin-heiglus.nut.us MEETING OF THE TELECOIvIMUNICATIONS COMMISSION 7:00 PM, THURSDAY, OCTOBER 21, 2004 CITY HALL CONFERENCE ROOM Please contact .Ieau at 70(-3613 if you are unable to attend. A_GT;NP_:\; J Call to Order 2. Roil Call :. A;;larc;},al ::f t!:e Pvt.nut<a cf the Meet~n; of Mav 20, 2.004 ,. Old Busitt'_r:; a. Channel Citec!< U. Correspoudenca Log and Company Poilocv Lip on Complaiuts-Ordway and Piersal c. Notice of Bill htscrts !I. FCC Fee Notice e. iVotice of Cltu~tnel Additions rC Re-Alignment f. Outer Old Business sJi?6y Bn37lifS5 _.. Fr.:n:;hi;a Fees for 2nd Quaver `L004 !> Francrase Renewal ,. >`:<l,al'fA F~ali Conference ct_ Otitec New ISusiness i? e{.`OrIS it. f',r701Y Ul Cf%ml'fllssl Ullel'S ASSigned IO Alicess (.Ilal7nCJS: i3duwatianal Access-i)an Swec; LiUrary Access-Bub Buboltz; Governn:ert P.ccess--Ken ; LI:~;ke; Ptd>iic A~:!xss-- Reni~en Rnen b. Report of Co:nca:>t. VL:!':.h 2004 -Sect. 2004 .Reports --Ol.lfage P..cpul t. --Free:ants Produced ;:. Other Reoorts Adjournn±;:nt TI_a ('ity of Columbia 77eights does not discriminate on the basis of disabiliq• in the adwis~sinn nr nccess to, m' nraUnenl or etap)nymesi In, .c; scrrice+, programs, or activities. Upon rrprest. :usnnunodatia~ will be f!rnvlded m allow indNiduals with diaabilirfa W participate in i!1 C3t;y of Cnhunbht rleighis` services, programs, mul acli}un`s. Auxiliary aids for handicapped persons arc available :!pun reryuesi when the rnµlca is m.adc ut leas! 96 hours in adruncc. Plcasu call the I?eputy City Cirtt<at 7176.3611, to nrnke an;,n~emen(s. CrDD ?U6-3b9? far deaf or hcarinG impairad only0 THE CITY OF COLUMBIA HEIGHTS DOES NOr DISCRIMINATE ON THE BABIB OF DISABILITY IN EMPLOV MENT OR THE PROVISION OF SERVICES EQUAL OPPORTUNITY EMPLOV ER THE MIIVLJTES OF THE TELECOMMUMCATTONS COMMISSION FROM THURSDAY, MAY 20, 2004 The meeting was called to order at 7:05 p.m. by Dennis Stroik, Chairperson. ROLL CALL: Commission Members: Excused Members: Cowtcil Representative: City Representatives: Legal Counsel: Comcast Representative: APPROVAL OF MINUTES Dennis Stroik, Reuben Ruen, Dan Swee, and Bob Buboltz. Ken Henke, Dave Mahoney, and Brad Peterson Bruce Nawrocki Linda Magee and Jean Kuehn Steve Guzzetta Kathi Donnelly-Cohen Motion by Dan Swee, second by Bob Buboltz, to approve the minutes from the meeting of February 19, 2004. All ayes. OLD BUSINESS A. Channel Check The scrolling TV Guide was jittery on Channels 16 & 18. Kathi stated that a time base corrector is needed and will see that it is done. B. Correspondence Log and Follow Up on Complaints Kathi Donnelly-Cohen reviewed the history of the following complaint received from Mr. Cleasby. He was very upset that Comcast was not broadcasting the Twins Games. He has contacted everyone he can to voice his displeasure. This is no longer an issue as the games are now being broadcast on Fox. Kathi also responded to another complaint received regarding the need to change out the old style converter boxes. Letters were sent to those still using these old boxes. One of the recipients was confused about whether she had to also subscribe to digital service if the box is changed out. And no costs were included in the letter. Kathi will see that she is contacted and everything explained to her. C. Other Old Business There was no other old business. TELECOMMUNICATIONS COMMISSION MINUTES PAGE 2 MAY 20, 2004 NEW BUSINESS A. Addition ofNBA TV Service Beginning April 1, 2004, Comcast added NBA TV to its digital line up. It will be included as part of the Digital Extra package and subscriUers will be notified with their monthly statements. In addition, by yeaz end, Comcast will provide customers with access to NBA ' video-on-demand programming as part of its On Demand service. This will include highlight packages as well as popular programs such as NBA Inside Stuff. B. Franchise Renewal Enclosed in the agenda packets was a copy of the Resolution concerning the commencement of formal renewal proceedings under the Federal Cable Communications Policy Act of 1984, as amended. Our franchise is scheduled to expire on November 9, 2006 and we received a letter dated February 3, 2004, fiom Comcast preserving their right to invoke the formal renewal procedure as required. This Resolution, once passed by City Council, will start the process of negotiating The franchise renewal. It is hoped that this process can be accomplished through an informal negotiation process. There was a difference of opinion between Kathi Donnelly-Cohen and our legal counsel, Steve Guzzetta about whether this Resolution would constitute the begirming of a "Formal Process" and thus, initiate certain timelines and steps that would need to be met. Guzzetta said this Resolution was just the City's response to begin the process and to preserve the City's rights to a formal renewal procedure, if need be. He said there are no time lines for the informal process, and it basically is a time to negotiate an agreement. If it is decided to pursue an agreement through the "formal process", hearings would be held, and a request for a proposal would be made. Regardless, whether we go through the informal process or formal process, community needs and interest would be ascertained, along with assessing compliance of the current franchise. Bruce Nawrocki asked that some clarification be given to the Council members at the time this is taken to the Council for a vote. He wants it clear to both parties whether this is invoking the "Formal Process" or just a response saying we are commencing renewal and are open to pursuing a franchise through informal negotiations. rbtotion by Bob Buboltz, seconded by Dennis Stroik to recommend the Cicy Coarncil approve the Resolution concerning the commencement of formal renewal proceedings under the Federal Cable Communications Policy Act of 1984, as amended. All ayes. Motion Passed. C. FCC Fee Increase Enclosed in the agenda packets was official notice that the per-customer fee assessed by the FCC will increase fi•om $.OS to $.06 par month and as directed by the FCC, customers will receive a.bill message 30 days prior to that change. TELECOMMUNICATIONS COMMISSION MINUTES PAGE3 MAY 2Q 2004 D. Annual Report Enclosed in the agenda packets was the 2003 Annual Report along with the Independent Auditor's Report regarding the schedule of gross receipts. Linda stated she also had a copy of the Comcast Corporation's Annual Report if anyone wished to review it. ~Yfotion by Reuben, seconded by 13ob, to accept the Annual Report. All ayes. E. Pricing Adjustments effective June 2004 Off cial notice was received regarding price adjustments effective June 2004 for those subscribers of Basic 1 only who have converter boxes. The price of this service level and equipment will decrease from $2.00 to $1.30 effective with the June billing. F. Franchise Fees for 1 s` Quarter 2004 Franchise Fees in the amount of $33,742.86 were received April 20, 2004, for the first quarter. G. CableCare/Cable Guard Starting in May a limited number of customers will be notifced that the price of their old CableCare service will no longer be grandfathered in at $1.95 and will increase to $2.95. H. MALTA Newsletter A copy of the MALTA Newsletter was enclosed in the agenda packets for the members to review. Members reported they do receive this either by mail'or e-mail so there is no need to include in future packets. Ocher New Business Bruce Nawrocki reported on the MALTA Luncheon he attended May 20`h. He informed the members that the Clean Up Bill (Chapter 238) was passed which will clean up the old language and create a chapter that will be more pertinent for future technology. Bruce had a copy of the bill if anyone wants to review it. Steve Guzzetta also informed the members that there was some discussion regarding Voice Over the Internet Protocol and how telephone service over cable service could be affected. If it is considered an information service and not a telecommunication service, is will not be regulated. And there are some drawbacks to this type of service, 911 loses the ability to trace emergency ca[Is. It also could result in a loss of revenue. The capabilities of security and wiretapping may be prohibited: And Universal Service for no fees would be injeopardy. SUBSCRIBER COMPLAINT FORM COMPLAINT~~ INQUIRY1~ -Construction _ Restoration _Crzstozner Service _ 13illizzg -Rates " Equipment _Conrpetition _ Liize Extezzsiozr , Progrannr:izzg _ Technical Service _ Izzterzzet Service Other Submitted by Jean Kuehn, Columbia Heights August 19, 2004 On behalf of: N Address: 1011 4151 Aye NE Apartment # 214 f LaBelle Condos II City: ColumbiaHei~hts State: MN Zip;55421 Home Telephone 763 789-0600 Work Telephone: Description of Complaint: Lousy reception says many in the building are complaining Also does not like the fact Yhat commercials are scrolling at the bottom of the screen making it difficult to see the stock quotes ? Mavbe confusing Channels 33 & 34 thinking there should be stock quotes when he is on the Other Resolution requested (if applicable) Contact Mr. Piersak Please resolve no later than 4:30 p.m. on: Frida ,August 20, 2004 Information given How complaint resolved: Spoke to Mr. Piersak he is upset that the stations are not showing the financial stock tickers after 4pm He feels it is Comcast fault I explained that the Stations themselves control the proErammin~ of the shows He is not havine any problems with the reception just the commercials and the stock ticker do not show the stock information that he wants Company Representative who processed the complaint/inquiry: Ken barsness From: Ordway, Bruce [bruceo@bordway.org] Sent: Sunday, July 18, 2004 4:28 PM To: webmaster@ci.columbia-heights.mn.us Subject: Cable TV Hi, ~Q,~J ~~' Just wondering if you can help me with a couple of cable TV questicns. This weekend I was having a little trouble with my cable TV. The TV guide portion of the service was out so there was noway for me to tell what was showing. Also picture quality was erratic. I called Columbia Heights local cable company is Comcast, and was told they were "having trouble" with their signal. They said it would be fixed in a "day or two". I was also told they do not provide an alternative schedule for customers. This got me wondering about a couple of things Should viewers get credit when the cable company has problems providing the full service these customers have subscribed to? If so, how do we follow up and make sure they are crediting our accounts. Can Columbia Heights have Comcast provide the local TV schedule online customers9 Thanks, Bruce Ordway 3741 Polk St NE Columbia Heights, MN 55421 763-789-1175 bruceo@vikingeng. com From: "Chase, Mary L" <Mary_Chase@cable.comcast.com> To: "'Jean.Kuehn@ci.columbia-heights.mn.us"' <Jean.Kuehn@ci.coiumbia-heights.mn,us> Date: 7/2912004 7:49:28 AM Subject: Ordway complaint spoke to the customer and answered his questions. We credited his account for service issues. Thank you Mary «Cable TV.txt» CC: "Catlin, Susanne" <Susanne_Catlin@cable.comcast.com>, "Donnelly-Cohen, Kathi" <Kathi_Donnelly-Cohen@cable, comcast.com> comcast® Comcast 10 Rlver Park Pleza 51 Paul, MN 55107 KatOi Donnelly-Cohcu Director -Government Relations (651)493-528] {651) 493-5288 -PAX August 5, 2004 Ms. Linda Magee City of Cohunbia Heights 590 NE 40°i Street Columbia Heights, MN 55421 Dear Linda: y,C~., I have enclosed a number of documents for your reference. Along with the monthly telephone statistics and technical outage report, I have enclosed several notices that will be inserted in customer's bills in the coming months, The monthly subscriber reports will be e-mailed to you as usual. The Privacy notice was inserted in July bills. The Equipment Compatibility notice will go in September's bills and the Complaint Notice will go in November bills. At this time I only had a PDF file and printed Yhose off for your information. All these notices are provided to customers at the time of install and annually thereafter. If you have any questions, please do not hesitate to contact me. Sincex Kathi NU''~"\ Cs!_,b Ct_UC~Y~C~~~~ d~ f~lPC'-~'tr1~, `-~r '~PU~Y'~` xwass ucnvp uepdde+awnsum Bu,Dnpul'vapno I!nw u!n,w>e piney>+nd aq kw,o zrseq aswl a uo>n>woJ wa} algel!ue we locum aoww e p«,a„aaw v ;w>,aaaw.e wlm a>wp aop>'pz pweN>!ao,vala mmbw kw no4taawas xa!naad~kd+o wn!wwd leuopdo ma» a!gweawP o> ze IPaz n'zpuuwp an[I>auma m,awa al'uopwlw spin .(q panyo xiauuwa w wgwnu a8,el aN aumw muum sax uo,z Bala Ruol a31a3Axo~ anoA lnoay .rroAm pawupp aspwaNO+eBpal.ew Alavebz aq Roe ya!4w>uaud!nW warn pw »waz pauawnwn wow uopwrseyu! 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N!4maaD'as uopvwnwuwa Rue zauaw+ w davaw!'wnmpowne>noNlra'oyx. uovad Aaessu; 8e lyawv le+aPa}e wp!awd pueswq Iopl+o wos BuDgxo A'eavawalddnsxsl mvsalo->wN !wapa}siyy'm+aap algv pazuownwnle vain Puevapddnsxmnmewuew +w wmwaa RwWZ, pae ua> 4mq Pma> (EES371Aa3$ Q li3H j AVAIIABILTY OF SPECIAL BY-PASS EQUIPMENT Some of [M1e cM1annels offered on [Fe Comcan mole ryrtem may alze be ambled and viewed o~lf'd a'em[-roe caanbwlnewii used~How~^ca~s dcewted abo[e.a came may ~[)°~u uz converter and hoe fnwres on your mlevidon re[ orVC0.1f ^Y~ be mblemx using rfie sumpecial (nwres.adal[ioml special equ~pme y„ ~ Droll of den famrez COmnsi Il conrvl[ 'd «en oyeorm de[ar^ane wM1acsp~c ey ipmen[ Day be available ro zdve Yw ~ This ague ^al "ndude adddowl wmertec par wrdcular ziwdw. D e ilyoa hart a rcceNer da[ inn [one oar oble tlnnr,els, p«siby a.e~i¢M1 (or a special convener wqd a zwiaM1) W[ will enable Yms o umazs [he cenverter ana wncan annnmbled v,anael>wirhpw[el ' rvea. %epse wime[Cemmnregardngpur needs. M1edule of pfnb ¢YrAmgez.ln almmaove mwdem~nss a agrsepaarv add¢ion. you may pu y-pass swiah« and addidorel converters a[ rmil outlea H«mecwnrerten wrcF ducr,mblirg mpbillum dwld Dory dam lso.dled pn¢bw.ezln p"black bexcl~ Olegalmsdlwmeun, unless aadenzed M een~m>[. eeoun a tlK reea m Proem «+r nnnGlea serdcezve will no[ audoriu de use d am comrterz.pry-Per- iew,and «her aennmbierz nor Prwidea b az 14 -~-- naRm paranpaP aswawo+e pal!w+Rp+uda a9kw 4>Iywvepowo)u a,ow,ol w>mwd pw ml>Ilea,ne w aemm mPaas+oy>aawW ay+w,avn a>n myp aqv zpuowne as~NaWl aaN ~a9w^u HO4gmael~e4eAlauanabazgnz SznwoJwswnpax+ I Pae pw Wllwza! auw nef wyw noR w P'Pyad sle!+aaw .We m vlw azwld {eaxw pae ma3 asiy+ueyalgmgdde m valgns a9 Rew amN) smP,+az+o} smpd Ile "z We aswwJ wwval mvNaze w vwnbm wnuwke Was m sa>+PPe w'p vMO4z9;5 ~Dl^41Y+w'+'~wE2+ol pall9 a9 P~now no( aN m>xau wuam na( pue pp'pZq 'yauow kpOE e w kP ywa adwua,am ink 8u!IIIq e w aIPP~w aN q aa}algm (lywow nw.f Y.'al lap oA+ a8rey, leD+ed e'i u! 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REMOTE CONTROLS I(yeu use a mnverter wi[h remoce <on[rol capability, Cemras[ p I~idbeze rrnme moral tlevlca for a moody cha~ge.ln some areae.yaa mrya able m by dam from uz I[ iz also povible [M1e remora conwl da[ nine wed purN orVCR b mpiNe e(wmmlling dre converter bx l n da[ nn. plese (etl free m use 2FreIlY.pa may rliopze m bury a"univeml" rerrxe [rol device capable of workingwid our converters a[ rmil outlaw. I <luding many appliance or conmmer elearonicz sores. Examples of emPadble aniversal rem«e comrol aexiwz ddaae: uafd, mnmmg GoninYS"Robbie nom: de Mae-10 mdde Mac-2QMOrcek Memorex CPE: tlnivernl Elecvonia One FwrAll IIl:andTandy Gomonaon 159P20ders maybeaavilableazwelL Airy a all of de above remove conwl aeiae> mat nor be wmPadble wed de DOTS requires (or optlorel seedcc rolwroriy requevea byp'+ We Fope dies iMemadon Mz b[en useful N pu Fs'e aM questiom. please uzThe phoce member of par Comw~ oMCe ix <onminM on par moody bill, ar in your moody billing mailing 16 ::~ ®~~~ yuno5wpun p>!mq n mpd vo Haws wy,p'algmw now w epavwy le ke. k awo4,ooRmwa^wq we zwe,8wd w!zwla k,Rnb awgy'S awry,naiw wask algn mo win pwywsuea aq um kN «Yavnoz u4m PM rvePms calm Iaol+noA ww} geu8p ay> 4alu 8uele'elau8!z a>Illm¢z H e«:awa paapwy.aw !wswa ua zwla algo a4L'b rat slo~8_s asaN anaav w4sD mlp+n I~i'E ~wawawa,eo.emalwez>!wsaen wawa=!~IR'y++w awaoge nl!wppE`LZ wn!sod Paxyeu!RU ~la+°~e~8wd aw4l "C arye>eN zn!Ilaaz aoporvnurvwa w parva5 Pppw aN pum+e zuopnol ~" u! 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Nml pme.aam.m 1 Akmllws Repel p,..eea mwe~Nm~ (~FI~wDm ~1 naunLdoal~AO~DIRPs PUBUC~INF~O~TINON O~CE(S) I.D~INT~O~m NOTICE TO CVSTOMERS: ~ anaframau TXIS DOCUMENT GONTLINS IMPoRTPMT INFORNATON REGARDING OVR ^T~ m~ ~° •°'w~..'~miN #.~ yy yk PouaES ANO PMrnCESa IxewDINE ~q°R~~m,~my,s„,a„e m wm=mN~e~+^a COHPWINT PROCEDVRESa ARB1TMT10N Vy YLWmO mmyma AND DISPJTE RF.SO4RION Yw~~ w'evrtwneX'nK+~^~°'~^^'°X'"el'~tl1 P` MemA'+uarc+wwMwwr/ w9yM Etin mutlaNssMartlametlv Therm mMaam~R plx wma am amYbu Y^'^MF^ ~ ms~CU aerneu P'e':d" F+w arM:meWWm aP'easrvl NAeHmnes m[m'n Lmn~pmfeem ~inwaw w ihm~aummc /~} pN~mERaena F#J `~' b6~.cGnmiaum~~.aM acm~nannnh unav/ ww`°^c aMr waem. w~q~ader vYJenc.nx mrvmms xe<uw/1 Mm NT~^'RwmMU~mWSryvM ysn.ke r:rsate mMpm<m eK~n~wN.au'~rc>^am.Wm~mm+.swxae.... -u..ENA'~,~w n. exrvpgm^m~rs wa.m ee,w oae b.arcwv~o+efm~'N=waw.ncam'imagmi awF^I.womum ~~ cw o-mmm+m we urw mnmm~ea pyimu aM C's mm:mmlmaml~nm wPmVemA+"d ej ^MWMUW ,am e..erv- mmm x M, ~m..ewr.,^m.s•~ ~.an „e~m ~ae.~ aa~ aa,.,a~m,.dem~ a.."~ uamme,e:.e~a= am PmmGe Y+~nwWUn x4wlmm aM mm ~mma.. m>a ,c:mare~a Ian>°r„a..w~mm.wRmm,me mmanmman= w~ro^^^a an xNeM 2 eeu N w mmmm ~+R ~o adlN c~m~a~ ~w yy Nua ^..v m he~mnr va deers M yma o rtievm~aW. rew^'~~ ~~ pmmemu m IMUmawe. Naun¢ m uvKU nt bT amen. Pa mmu ssd mMlwm /aW.mynmrmFmme W4LM COMCAST S POYLIES AND PRACTICES nx bxm+w Pdmu>^e rvaeee.ea lun mb+.x uma ma rcMlzm xu aNh m m."n 'p+auaY ev aela W . v mA aCb Sv'ner. W a mn mb¢e Mm m tlw fww mry'F tlm mwnN6 miY mrp~me m mtv v Pobm aM Pnmv Eme a m. mn.eeMm m.wNnwn m..n~. a „e eem KealnW N'ryfiM~~wNmww9~R°.W V.e Pe Mem ~~.WL.m um.wm.m... a e.emRn. -mamlka' nxm amr wmoN e'..wawa 'uwtrvnn^C mmmwmN.ga mne was W w p.me u~ma m+ema mnemnemw~Ranrm~•°A~nameM -Erylpp ~e' mum av a( mxe d~M wkWniF ade~,m mmvmr<avrnblurepmam mnvd wcumrnr- [eSm.aE6vatle mwd mNula. NB rvnW mtiY etb pmm~ MiA e m mNe ~~pw Mme, xle2<r w me N^PhC [wm aan~eue ui 6mR~mFeeiTma~Nmm LPATME~ FO~SERT~~ • ~epsn Mbe w wu1 u+Nee.. euv~ vYY w~ aN mW Fyn Jiel my ~yrt aM [aiM~ ~a m,~.ufm.me,.>amwnm~ ~e~m um,y „~„ne,.~.a~m. awn:n mnmm,nm m.n ammo, n.n u.u w'~a. eem«Idemi o-.. ~ ~. comcast® Kn[hi Donnc)ly-CoUen Director -Government Rclglions (651)493-5281 (651) 493-5288 -FAX August 23, 2004 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Re: FCC Fee Dear Linda: comcast 10 River Park Plaza 51 Paul, MN 56107 ~_ .. IJ (~att ~tt;;~; ;s r': Zt10=~ Effective with bills that cycle in September, the FCC fee on customer's October bills will be reduced to $.OS from the current $.06, The fee will remain at $.OS for two months and then in December the fee will return to $.06. Notice of these changes will be included on customer's bills in September and November respectively. As a reminder, this fee is imposed upon cable operators to suppol•t the functions of the Federal Communications Commission (FCC). If you haue any questions, please do not hesitate to contact me at 651-493-5281. Sincerely, Kathi Donnelly-Cohen ~, comcast® Kathi Donnelly-Cohen Director Government Relations (651)493-5281 (651)493-5288 FAX August 23, 2004 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Re: Chamrel Additions and Re-Alignment Dear Linda: comcast l O (liver Park Plaza SI Paul, MN 55107 t i s i ,i~ i -:- p~~ r(d ~ ~~~~~ ~~ comcast is pleased to announce some exciting new changes to the service of Digital subscribers. In late September, two new channels will be added to Digital Plus Service - NICKTOO and MTV JAMS. The Monthly service price of Digital Plus will not change. FLIX, formerly a premium service, is moving to the Digital Classic tier, which means all Digital cable package customers will be able to enjoy favorite movies from the 70's, 80's and the 90's, commercial free. We will also be realigning the Digital packages as noted in the attached letter. We will also introduce a Digital Sports Tier in October. The letter will also announce to our digital package customers, ON DEMAND, the video on demand product we have been talking about. There will be tlu•ee different types of services that digital package customers will have the ability to watch - on their time schedule. First will be the free librac•y of hundreds of hours from networks such as A&E, Comedy Central, History Channel, The Golf Channel, HGTV, DIY, Fine Living, Food Network and more. Just go to the menu and pick a program and it will be ready to watch. You can pause the programming, rewind, or fast-forward at any point. The program is there For 24 hours from the time you start watching. The second type will he premium channel selections. If you subscribe to HBO for example, you will be able to watch movies or series such as the Sopranos, at no extra charge. The third type will be ON DEMAND movies. Just like pay-per-view, you can order new releases for $3.99 per movie or you will be able to select from a library of titles for $2.99 each. Digital package customers will receive the attached letter and a new channel line-up card 30 days in advance of these changes. If you have any questions or comments regarding these changes, please do not hesitate to contact me, Sincerely, Kathi Donnelly-Cohen comcast. August 30, 2004 Dear comcast Customer: comcast Cahle Communications, Inc. 10 River Park Plaza St. Paul, MN 55107 We're pleased to inform you of three uew programming additions and a channel realignment that will occur on Comcast's Digital service, scheduled to begin September 30 and to be completed by October 12, 2004. We are also happy to announce exciting news that will enhance your TV viewing experience. NI+'L NETWORK, NICK TOO and MTV JAMS coming to Digital Phts Service Great news football fans! The NFL Network is the first channel fully dedicated to the NFL and the sport of professional football From the latest inside information to classic football manents, comcast Digital Cable customers will be able to experience the NFL in a whole new way, on channel 180. Nick Too is a children's channel that allows kids to watch their favorite shows at various times during the day and MTV Jams is home to Hip Hop, today's R&B, and everything urban. These new services can be viewed on channels 132 and 142 respectively, The monthly service price of Digital Plus will remain unchanged. I+LIX moves to Digital Classic Tier Good news for movie fans! Flix is moving to the Digital Classic tier, meaning all digital cable package customers wiQ enjoy their favorite films from the 70's, 80's and 90's, uninterrupted and commercial free. FLIX celebrates the movies, actors, and directors who made a lasting impact on Hollywood. FLIX will be moved to channel 170. Channel Realignment to occur on ALL DIGITAL TIERS Most digital channels will change position and a few channels are moving Co another tier. Listed below are the channels that are changing tiers. Enclosed for your convenience is a new channel line-up card. Channel - . 'Previous Tier NEW TIER NRL Nehvork New Channel Digital Plus NickToo New Channel Digital Plus MTV Jams New Channel Digital Plus *MTV Espanol New Channel Digital Plus Nicktoons'CV Digital Plus Digital Classic MTV2 Digital Plus Digital Classic Nick GAS Digital Plus Digital Classic VHl Comttry Digital Plus Digital Classic VHI Classic Rock Digital Plus Digital Classic rLIX Premium Channel Digi[al Classic WISDOM Digital Classic Digital Extra The Outdoor Channel Digital Plus Digital Extra *MTV Espanol will remain in the Cable Latino Tier. i (continued on otller~ side) Comcast ON DEMAND to Launch Soon In the coming weeks digital cable customers will have access to one of the most exciting cable services available--ON DEMAND from Comcast Free to digital cable customers, ON DEMAND is a library of hundreds of hours of additional and unique cable programming. You']] have access to programs from some of your favorite networks like A&E, Comedy Central, History Channel, The Golf Channel, HGTV, Food Network, CNN, Nickelodeon, and many more. With ON DEMAND, you not only choose what you want to watch, but when you want to watch it If you want to take a break to answer the phone or fix a snack, simply hit the PAUSE button. When you're ready, reswne your show right where you Left off. Even FAST-FORWARD or REWIND at any point in the program-all for up to 24 homy from the time you start watching. In addition to the free ON DEMAND programming discussed above, if you subscribe to a premium channel tike HBO, you can check out that channel's library of ON DEMAND movies and original series. Watch any of them at any time-at no extra cost. You will also be able to see new-release movies with ON DEMAND. ON DEMAND movies arc ready to start the moment you decide to view them. Just select the movie you want, press the remote and you're off! ON DEMAND new release movies are $3.99 per movie and library titles are $2.99 per movie. Comcast's cotmnitment is to be the company you look to First for the communications products and services that connect you to what's important in your life. If you have questions, please contact us at 651-222-3333 (in Minnesota) or 1-800-255-4640 (in Western Wisconsin). Thank you fa' choosing Comcast. Comcast COLUMBIA HEIGHTS, 2 KTCA-PBS 40 AMC 3 KPXM -PAX 41 Turner Classic Movies 4 WCCO -CBS 42 Travel Channel 5 KSTP -ABC 43 Lifetime 6 Metro 6 Regional Access 44 Feod Network 7 TV Guitle 45 flame & Gartlen TV 8 KMWB - WB 46 USA 9 KMSP-FOX 47 TNT 10 WFTC - UPN 46 FX 11 KARE -NBC 49 SCI-FI 12 KSTC - IND 50 Cemetly Central 13 Local Programming 51 E! 15 Public Access 52 TV Lantl 16 Government Access 53 Disney 17 KTCI -PBS 54 Nickelodeon 18 Educational Access 55 Cartoon Network 19 Library Access 56 Animal Planet 21 BRAVO 57 ABC Family 22 TBS Superstation 58 C-SPAN 23 WGN 59 C-SPAN2 24 OVC 60 Court 7V 25 ESPN 62 Spike TV 26 ESPN2 63 Great American Country 27 Fox Sports Net 64 VH-i 28 The Gnlt Channel 65 MTV 29 ESPN Classic 66 BET 30 Hallmark Channel 67 WE: Women's Entertainment 37 CNN 68 Outdoor Cife Network 32 CNN Headline News 70 MSNBC 33 CNBC 96 Home Shopping Network 34 Fax News Channel 98 EWTN 35 The Weather Channel 98 Inspiration 36 A&E 99 Univision 37 The Discovery Channel 211 KARE-NBC v'D 38 History Channel 212 WCCO-CBS m 39 The Learning Channel 213 KMSP-FOX m Basic Channel Line-Up Se e ocher side for Digital line-up.- Basic 2 subject to change. Universal Service HDTV -~-„ ~--._'-- _-_.`_--~---~~.. 651-222.3333 cr+ 1-888-COMCAST co mcast Effective www.comcast.com Sept. 2004 102 f03 104 106 107 100 109 110 111 112 113 114 115 116 118 f19 121 122 123 125 128 129 130 131 132 133 134 135 139 !40 141 142 143 144 145 148 149 150 152 154 156 ' 158 160 162 164 166 168 170 172 179 180 202 205 206 207 262 263 2fi4 267 27D 271 273 111 Wealherscan Local 402 ESPNews 220 Discovery Health 222 FIT TV 128 Bloam6erg 125 Newsworltl Inlernatlonal 240 Inlernatlonal Channel 273 National Geographic 272 The Science Channel 271 Discovery Times 279 Discovery Wings 201 Discovery Home 162 BBC America 275 Biography Channel 276 History INernational 183 Sryle 504 Llfefime Movie Nehvark 202 DIY 203 Fine Living 138 Wisdom 137 TRIO 161 Game Show Network 126 Nick Toons 121 Discovery Kids 120 NOGGIN NickToo 215 Nick GAS 516 WAM! 122 Toon Disney 472 MTV Hils 135 MTV 2 MTV Espanol MTV Jams 473 VHd Cfass7c 474 VH-1 Soul 471 VH-1 Country 476 FHSE 401 BETJazz 517 Encore 529 Encore Action East 521 Encore Mystery 519 Encore Love Siaries 527 Encore True Stories 523 Encore Westerns 136 G4/Tech TV 503 IFC 505 Suntlance West 182 Ovation 586- Flix 50fi Foz Movie Channel 119 Ox9gen NFL Network 173 ESPN CQ 174 INHD 1 rm 175 INH02 m 413 fox Dlgltal Sports Allantlc 414 Fax Digital Sports Central 415 Fox Digllal Sparls Paclllc 401 Foz Sports World 406 Outdoor Channel 408 Speed 439 NBA TV Newe Dldl 280 164 ShopNBC 290 230 Trinity Broadcasting 292 231 Inspirational Lile 293 482 MBC 294 486 The Word 749 NBATV 750 440 NBA League Pass Preview I 450 958 Latin Opnlpnzporary 451 959 Rack en Espanol 452 960 Salsa 453 961 Te/ono 454 962 Lalln Jazz 455 963 Regional Mexican 456 964 Musica Americas 457 965 Fiesta Tropical 601 601 Discovery en Espanol 602 60B CNN en Espanol 603 602 Fox Sparls en Espanol 6D4 609 Tonn Dlsneyen Espanol 605 606 MTV en Espanol 6p6 605 Vll1 en Espanol 60T 603 7Vf lnternaclartal 608 604 CineYallna 609 600 Ulili3lma 610 610 HNMusica 19G 800 PPV Previews 197 801 iNDEMAND 19R 892 iNDEMANO 2 500 890 PPV Previews 591-5311881.830 iNDEMAND 544 853 Playboy 545 851 Spice 548 852 Spice2 548 844 Hof Nelwprk 701.705 421.425 Sports PPV 75f-761 441-451 NBA PPtrSparts Pkgs 771-780 461.470 MLBINNL Sports Pkgs 228 233 238 248 300 301 302 303 304 305 310 311 319 320 321 324 325 335 336 551 HBO m 5fi3 Cinenlaxm 576 Showlime (~ 534 Starz! 4'U HBO m 550 HBO 552 HBO 2 554 HBO Signature 556 HBD Family 559 H80 Comedy 560 HBO Zane 558 HBO Latlnn Cinemax m 562 Clnamax 5fi4 More Max 566 Action Max 567 Thriller Max 505 Showlime Women 564 Showlime Family Digital Classic Premium Digital Plus Pay-Per-View Digital Extra HDTV 651-222-3333 1-888-COMCAST ~ www.comcast.com i! Newt Dldl 337 583 Showlime Nezl 339 Showlime m 340 575 Showlime 341 577 Showlime Too 342 579 Showlime Showcase 347 581 SIIOw1Ime Extreme 350 590 The Movie Channel 352 592 7MC SOa 369 Starz! m 37D 533 Starz! 371 535 Slarzl Theater 372 537 Black Slarzl 373 539 Starz! Family 374 538 Rlarzl Cinema 375 540 Slarzl Klds 401 900 Showcase 402 901 Totlay's Country 403 902 Classic Country 404 903 Bluegrass 405 904 R&B and Hip Hap 406 905 Classic R80 407 906 Smooth R8B 406 907 P86 Hils 409 908 flap 410 909 Metal 411 910 Rock 412 911 Arena Rock 413 912 Classic Rack 414 913 Alternative 415 914 Relro-Active 416 915 Electronics 417 916 Dance 418 911 Adult Alternative 419 918 So11 Rack 420 919 Hit List 421 920 Party Favorites 422 921 '90s 423 922 'BOs 424 923 '70s 425 924 Solid Goltl Oldies 426 925 Singers 8 Standards 427 926 Big Bantl 8 Swing 428 927 Easy Listening 429 928 Smooth Jazz 430 929 Jau 431 930 Blues 432 931 Reggae 433 932 Soundscapes 434 933 Classical Masterpieces 435 934 Opera 436 935 Light Classical 437 936 Show Tunes 438 938 Contemporary Christian 439 950 Gospel 440 951 Radio Disney 441 952 Sounds al the Seasons 442 953 Musica Urbana 443 954 Salsa Y Merengue 444 955 Aock'En Espanol 445 956 Pop Latino 446 957 Mexicans 937 WANB Channel Line-Up subject to change. °" comcast Effective m Sept. 2004 ~~4Va7~< COMCASTFINANCIAL REMITTANCE ADVICE AGENCY CORPORATION A Comcast Cable Communications Group Company Midwest Division Office 29777 Telegraph Rd. Ste. 44006 of O, 229382054 Southfield, MI 48034 Date : 20-JUL-04 Vendor Name ;COLUMBIA HEIGHTS CIT Vendor No.: 154604 INVOICE NO, INVOICE DATE DESCRIPTION DISCOUNT AMOUNT NET AMOUNT 2NDQTR2004 07-JUL-04 3-SD KD P80 0.00 34,050.84 TOTAL 0.00 34,050.84 V I ~;;~rW!31s::. - ~^~~~ ONE COMCAST FIIJAlICtAL AGEN4Y:GOppOflAT10N . A COmCaAl 8a61a CammunlepttoOS.Group Company -~ - Mlawestavislonofilae ~ ~ .Sank One,NA 297777e1eggreph Rd. Ste. 44008 Soathtield,MI4B034 CGIumlws,OH - ray Th(rty Four Thousand Fifty DollarsAnd 84 Cents********•******•**" ;TO COLUMBIA HEIGHTS CITY OF MN Order 590 40TH AVE NE of COLUMBIA_HEIGHT5, MN 55421-3878:. United States c • ~ . ~ • .... ..... u^ ~ 29313 ~f154n' 1:044 L 154431: Np 229382054 :' S6 1544,/441 (44359333; - Date 20-JUL 04 Authorized Signature 644359333u' Shelle Hanson 2004 MACTA Conference Oct 28-29 P~ ~Y ~~~_~_ _ _ u__ ___ __- -- - --- From: "Rachel Filbeck" <rfilbeck@assocmgmt.org> To: <rfilbeck@assocmgmt.org> Date: 9!21/2004 11:09:26 AM Subject: 2004 MACTA Conference, Oct. 28-29 To All MACTA Members: Now is the time to register for the upcoming 21st Annual MACTA Conference! Connecting Communities, Progress through Partnerships October 28 - 29, 2004 Holiday Inn West, St. Louis Park, MN Register for the 2004 Conference before October 1st and save $30 per person; register three or more people from the same organization in one payment and save an additional $20 per person. Highlights include: Auditing and Customer Service Compliance Converting to a Digital Environment Emergency Management Production Techniques Programming Partnerships Review of Current Legislative Issues Webcasting/Streaming Video Working with Schools and Educational Access For more information go to http:llwww.mactamn.orglmacta_events.html or contact Laurie Krueger at the MACTA Office Laurie Krueger MACTA 1711 W County Road B, Suite 300N Roseville, MN 55113 651.635.0306 Fax: 651,635.0307 Ikrueger@assocmgmt.org www.mactamn.org This email, including attachments, may include confidential and/or proprietary information, and may be used only by the person or entity to which it is addressed. If the reader of this email is not the intended recipient or his or her authorized agent, the reader is hereby notified that any dissemination, distribution, or copying of this email is prohibited. If you have received this email in error, please notify the sender by replying to this massage and delete this email immediately. s ' ~~ r1-C~. ~reut o~~~,, s~~~ C~C,u ~,~t~ecfii~ , ~c`,omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION SEPTEMBER 2004 PROGRAMS • Heights Calendar - 0:52:03 • Mayo-'s Report (9114) - 0:20:00 • Mayor's Report (9128) - 0:29:23 • I Was A Teenage Nobody and Look at Me Now - 0:24:40 • Monnt Olivet United Methodist Sixnday Service (4 shows) t~ 1:00:00 • Rice Creek Watershed District Meeting - 2:21:50 • Rice Creek Watershed District Meeting - 1:20:00 • Peacefiil Solution Character Education Program- 0:43:05 • Capra's Outdoor Frontier (4 shows) @ 0:30:00 • Scotty J's Trailer Trash (4 shows) 1:00:00 • Environmental Jormial (4 shows) @ 0:30:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Clu'istianity (4 shows) @ 030:00 • Music da camera (4 shows} @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:2930 • Love Power (4 shows) @ 1:00:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection (4 shows) @ 0:58:30 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows} @ 0:28:30 • That Which Is (4 shows} @ 0:59:00 • On Main Street (4 shows) @ 0:28:15 • Cluistopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows} @ 1:00:00 Programs Produced (internal} 9 Programs Produced (exteival} 60 CHANNEL PROGRAMMING Cablecast Programs I10 • Cablecast Hours 205 FACILITY USE • Studio Hours 36 • Editing Hours 4Q • Mac G - 4 Usage Hours 36 • Portable Equipment Checkouts 3 COMMENTS • Staff shot two Witamy Heights episodes in one day in September. They will both begin airing in October and help promote a "Wheelchairs for Peace" fundraiser coining up later in the month. Both shows featnre extensive interviews as well as roll-in footage. • In September staff also produced an interview with Pam Potter Nelson, local author, edncator and iuspirationai speaker. The teen-oriented program was not only entertaining and informational but also helped to promote Pam's late October appearance at the Columbia Heights Library. • In October staff will do a studio shoot produced by the Mayor featuring an interview with one of the city's long time residents. • Another city development update studio shoot is also planued and should begin airing mid month. ~omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION AUGUST 2004 PROGRAMS • Heights Calendar - 0:57:00 • Mayors Report (8/10) - 0:21:54 • Mayor's Report (8/24) - 0:21:03 • Witamy Heights - 0:30:00 • Columbia Heights Budget Class 101- 0:42:00 Columbia Heights City Elections 2004 - 40:50 • Mount Olivet United Methodist Sunday Service (2 shows) @ 1:00:00 • Rice Creek Watershed District Meeting- 2:11:00 • Rice Creek Watershed District Meeting - 1:50:40 • Performance in the Park (Mariachi Band) - 1:32:50 • Performance in the Park (Shakespeare) - 1:31:00 • USA Cup Soccer Opening Ceremony - 0:58:34 • USA Cup Soccer (Game 1) - 1:05:00 • USA Cup Soccer (Game 2) -1:01:24 • USA Cup Soccer {Game 3) -1:19:30 • USA Cup Soccer (Game 4) - 1:07:30 • Critical Thinking (4 shows) @ 0:30:00 • Scotty J's Trailer Trash (4 shows} 1:00:00 • Environmental Journal (4 shows) @ 0:30:00 • Friendship Set To Music {4 shows) @ 1:00:00 • Reality Christianity {4 shows) @ 030:00 • Music da camera (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Light On The Gospel - 1:00:00 • The LaRouehe Comteetion {4 shows} @ 0;58:30 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • On Main Street (4 shows) @ 0:28:15 • Christopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 8 Programs Produced (external} 66 CHANNEL PROGRAMMING Cabiecast Programs 125 Cablecast Hours 278 FACILITY U5E • Studio Hours S8 • Editing Hours 50 • Mac G - 4 Usage Hours 20 • Portable Equipment Checkouts 2 COMMENTS • August was a busy month. One week alone was devoted to preparing, shooting and editing au election show that gave each city candidate (seven in a11) five minutes to present themselves to the voters in Columbia Heights. • Staff continues to make an effort to bring variety to the viewers of Channel 15. Programming highlights included showcase games from the USA Cup soccer tournament and a performance in the park featuring a production of Shakespeare's "Measure for Measure". • In September staff is scheduled to shoot two Witamy Heights programs. One of them will feature a world famous pianist of Polish origin who specializes in performing Chopin. • Also planned for September is a show about the fire department's new ladder truck. COLUMBIA HEIGHTS AUg-oa DETAILED OUTAGE REPORT Average Time # Subs Date Citv Cause Minutes Amps Affected 9-Au Columbia Heights Amplifier 80 11 110 25-Au Columbia Heights System Maintenance 67 25 254 26-Au Columbia Hei hts System Maintenance 85 27 272 26-Au Columbia Hei hts System Maintenance 61 18 180 QtY'' TSL 1200 o°~~ _ u..w ~+w,~e answer¢d'm 30 seconds ar YesS p°Ia _~.. ,..¢rcont a4 ca11i tl+ot w~'e nnswerod in 30 sycord$ or ids. COLUMBIA HEIGHTS COMMUNITY TELEVISION JULY 2004 PROGRAMS • Heights Calendar - 0:53:00 • Mayor's Report (7113} - 0:16:25 • Mayor's Report (7/27} - 0:24:53 • Cable Camp 2004: You Are the Candidate - 0:04:02 • Yashua Messiah (2 shows) @ 0:58:30 • Rice Creek Watershed District Meeting - 2:27:55 • Rice Creek Watershed District Meeting - 2:22:00 • MSHSL Jazz/Funk Dance Finals - 1:24;02 • MSHSL High Kick Dance Finals -1:31:07 • USA Cup Hockey Finals (Game 1) - 1:23:00 • USA Cup Hockey Finals (Game 2) - 1:26:00 • Scotty J's Trailer Trash (4 shows} 1:00:00 • Enviromnental Journal (4 shows} @ 0:30:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Christianity (4 shows) @ 030:00 • Music da camera (4 shows} @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows} @ 1;00:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection (4 shows) @ 0:58:30 • Atmy Newswatch (2 shows} @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0;59:00 • On Main Street (4 shows) @ 0:28:15 • Christopher Close Up (4 shows) @ 0:28:00 s Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 6 Programs Produced (external) 59 CHANNEL PROGRAMMING Cablecast Programs 111 Cablecast Hours 264 FACILITY USE • Studio Hours 52 • Editing Hours 60 • Mac G - 4 Usage Hours 50 • Portable Equipment Checkouts 3 COMMENTS Cable Camp 2004 was a great success. Our enthusiastic students worked very hard and produced a thoughtful, fun and interesting show, Next month will bring preparation for city election coverage. Plans are to produce a candidates forum before the primary and again before the general election. COLUMBIA HEIGHTS Jul-04 DETAILED OUTAGE REPORT Average Time # Subs Date City Cause Minutes Amps Affected 3-Jul Columbia Hei hts Blown Fuse 25 10 108 3-Jul Columbia Hei hts Amplifier 86 11 108 13-Jul Columbia Hei hts System Maintenance 68 4 52 16-Jul Columbia Hei hts Cut Cable 187 31 314 28-Jul Columbia Hei hts System Maintenance 35 7 57 Comcast - Minnesota Video Customer Service Sales DisconnectlSave Sum to Queues MorrfN 1VFt Cans to Queue Afian Queue Ans<3D Calls to Queue Aban Queue Ans<30 _ Calls [o Queue A6an Ltueua Ans<3D Calls to Queue Aban Queue Ans<30 ASA 7SL kR Trunks Busy Jui 16,017 98,766 1,837 81,828 37,782 578 31,565 13,393 158 11,678 149,941 2,573 125,069 17 86% 0.11% Au ust - - tember - - Qtr2Tokai 16,017 98,766 1,837 81,826 37,782 578 31,565 13,393 158 11,678 149,941 2,573 125,069 1T 86% 0.11°!° Qtr 3 TSL l 2004 i 100% 9D% ~ i ~ ~ 80% i 70% 60% { 50% 40% ~- 30% ~ f 20% ~ ~~ 10% i 0% r July August September I ~rvice ~ CLfS{OLt1EC Queue Calls to u Ans <3tl Queue Ab? _~ a~ 286 o Core Hours s to vide gum to Queue Minneso 1e,~ Ci- OCnGaS--{-._"~- d{SCO{t[~@G~SQ~e tens to Awn A s <? S8ie5 a Casts to Ans < 3Q Queue 1 582 92,97 An~30 Queue A~ ~ 10,5 111,661 - Calls fo Aben 11,515 - Queue 371 21,637 - 92,9 26,305 1,582 _ ,n n54 111,661 -- [atr 3 TSL ~ 2004 100°~° so°~° so°~< 70°, 60` I~ 50 A( 3 pSA ~,- du~y ~omcast COLUMBIA HEIGHTS COMMUNITY TELEVISION JUNE 2004 PROGRAMS • Heights Calendar-1:00:00 • Mayor's Report (6/15) - 0:29:15 • Mayor's Report (6/29) - 0:28:00 • Pat Proft: From Heights to Hollywood - 0:32:00 • 2004 Jambot•ee Parade -1:51:15 • Witamy Heights "Doliua" - 0:30:00 • Yashuah Messiah (2 shows) @ 0:58:30 • Rice Creek Watershed District Meeting - I :41:07 • Rice Creek Watershed District Meeting -1:55:25 • Scotty J's Trailer Trash (4 shows} 1:00:00 • MSHS Dance Team Qualifying Jazz & High Kick (4 shows) @ 1:30:00 • Volunteers of America Conference (3 shows) @ 2:00:00 • M.A.C.H.E. Graduation - 2:00:00 • Environmental Journal (4 shows) @ 0:30:00 • Friendship Set To Music (4 shows} @ 1:00:00 • Reality Christianity (4 shows) @ 0:30:00 • Music da camera (4 shows} @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power {4 shows) @ 1:00:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection {4 shows} @ 0:58:30 • Anny Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows} @ 0:28:30 • That Which Is {4 shows) @ 0:59:00 • On Main Street (4 shows) @ 0:28:15 • Christopher Close Up (4 shows) @ 0:28:00 + Somali TV of Mimresota (4 shows) @ 1:00:00 Programs Produced (internal) 7 Programs Produced (external) 63 CHANNEL PROGRAMMING • Cablecast Programs 125 • Cablecast Hours 272 FACILITY USE • Studio Hours 38 • Editing Hours 72 • Mac G - 4 Usage Hours 38 • Portable Equipment Checkouts 6 COMMENTS • Cable Camp 2004 runs the weeks of July 19 & 26. COLUMBIA HEIGHTS Jun-oa DETAILED OUTAGE REPORT Average Time # Subs linutes Amps Affected i~~l 1 i f k.. l1 ~. .1 ( ::' Y. ^w.x +~.. .+ ~ SJP~.r.... ..__.v Comcast -Minnesota Video Core H ours Customer Service Sales DisconnectlSave Sum to Queues Mouth l1/R Cafts !o Queue Aban Queue Rns <30 Cans to Queue Abao Queue Ms K 3Q Cafls to Queue Aban queue Ms ~ 30 Cafls fo : Queue Aban Queue Ans <30 ASA TSL Aff Trunfcs Susy ril 9,201 69,281 690 62,456 25,031 239 22,455 11,903 93 10,513 106,215 1,022 95,424 10 91% 0.56% 9 203 65,634 1,533 50,350 25,372 2,176 11,775 12,353 493 7,284 103,359 4,202 69,409 48 73% 0.21% .Lune 9,799 95,258 1,974 78,440 32,672 1,641 19,114 14,461 280 11,991 142,391 3,895 109,545 32 80°Jo 3.29°1° Qtr2 Tots( 28,203 230,173 4,197 191,246 83,075 4,056 53,344 38,717 866 29,788 351,965 9,119 274,378 30 82°k 1,34°J° Qtr 2 TSL / 2004 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% April May June Camcast - Minnesota Video Customer Service Sales Disconnect/Save Stun to Queues Month A ril JYR 12,032 Caps Yo Queue 94,613 Aban 1,453 Queue Ans<30 83,657 Ca0's to 44Jeue 32,592 Aban 354 Queue Ans<30 29,298 Cafls to Queue 13,828 A6an 136 Queue ~Ans<30 12,160 Catfs to Queue 141,033 Aban 1,943 Queue Ans<30 125,115 ASA 12 TSL 91% Atf Trunks Busy 0.069'° Ma June 73,314 13,737 90,172 98,091 2,249 2,282 69,849 79,990 41,431 41,008 3,795 1,823 23,361 26,273 14,846 14,589 647 280 9,170 12,117 146,449 153,688 6,691 4,385 1D2,380 118,380 43 28 76°~ 81% 0.93°~ 1.50% Qir2TOYat 38,083 282,876 5,984 233,496 N5,031 5,972 78,932 43,263 1,063 33,447 441,170 13,019 345,875 28 82°h 0.83% Qtr 2 TSL / 2004 1 oo°r° i 90% t 80% i 70% 60% t 50% 40% i 30% ` i 2 % 0 10% r 0% April May June ~omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION MAY 2004 PROGRAMS • Heights Calendar -1:04:14 • Mayor's Report (5111) - 0:26:08 • Mayor's Report (5/25) - 0:29:13 • Witamy Heights Wheelchairs foe• Peace - 0:26:40 • Yashuah Messiah (Z shows) @ 0:58:30 • Caribbean Cruise 2003 - 0:14:00 • On Deck Circle Special 1-1:07:30 • On Deck Circle Special 2 -1:13:10 • Rice Creek Watershed District Meeting - 1:35:00 • Rice Creek Watershed Dishict Meeting - 1:16:30 • Lacrosse Championship Division A - 1:45:30 • Lacrosse Championship Division B - 1:45:35 • Family Rally- 1:00:00 • Envhonmental Journal (2 shows) @ 0:30:00 • Minnesota State Parks - 0:28:30 • Critical Thizilcing (4 shows) @ 0:30:00 • Friendship Set To Music (4 shows} @ 1:00:00 • Face to Face (4 shows) @ 0:30:00 • Capra's Outdoor Frontiers (4 shows) @ 0:30:00 • Hour of Restoration (4 shows) @ 1:00:00 • Reality Civ-istianity (4 shows) @ 0:30:00 • The On Deck Circle (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 030:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Light On The Gospel - 1:00:00 The LaRouche Connection (4 shows) @ 0:58:30 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • On Marn Street (4 shows} @ 0:28:15 • Christopher Close Up {4 shows) @ 0:28:00 • Somali TV ofMimresota (4 shows) @ 1:00:00 Programs Produced (internal) 8 Programs Produced (external) 74 CHANNEL PROGRAMMING • Cablecast Programs 138 • Cablecast Hours 293 FACILITY USE • Studio Hours 44 • Editing Hours 65 + Mac G - 4 Usage Hours 30 • Portable Equipment Checkouts 4 COMMENTS • Coverage of the Jamboree Parade will be a highlight next month. • Also featured will be au interview with Hollywood filmmaker and Heights' native Pat Profft who is hosting a library fundraiser during Jamboree Days. • Staff will also cover the library fundraiser. • Staff also plans to cover demolition of NEI and Kmart buildings as part of community redevelopment. • Planning has began for Cable Camp 2004. COLUMBIA HEIGHTS May-04 DETAILED OUTAGE REPORT Average Time # Subs Date Citv Cause