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Home My WebLink AboutSeptember 20, 2007~~ Y- \ S I Y~caC CITY OF COLUMBIA HEIGHTS 590 40th Avenue N.E., Columbia Heights, MN 55421-3878 (763) 706-3600 "CDD (763) 706-3692 Visit Our Website nt www.ci.cohunhin-height.[. trot. u.r MEETING OF THE TELECOMMUNICATIONS COMMISSION 7:00 PM, THURSDAY, SEPT. 20, 2007 CITY HALL CONFERENCE ROOM Please cmrtact Shelley at 706-3678 if you are tenable to atteud. AGENDA: 1. Carl to Order 2. Roll Call 3. Approval of the Minutes of the Meeting of Febt•uaty 15, 2007 and April 19, 2007 4. Old Business a. Chaunel Check b. Correspondence Log and Company Follow Up on Complahrts- a Status of Franchise Renewal d. Other Old Business 5. New Business a. Receipt of Armual Report-PL1;AS1; BRING YOUR COPIES WIT1-I YOU. I WILL HAVl; A COUPLI; COPIES AVAII,ABLE AT TIIE MEETING. b. Receipt of 1st & tad Quarter Franchise Pees c. Corrected Notice to Customers Regarding MLB Extra Innings Service (dated April 24, 2007) d. Notice regarding Gospel Music Channel replacing the Black Family Chamtel on Channe1293 (5/1/07) e. Notice of hicreased Upload Speed (4/30/07) £ Relocation of Payment Center (5/2/07) g. Notice of A & E and National Geographic being added to IID Line Up (5/14/07) h. Notice of NFL Network being added to the Sports Entertainment Package (5/15/07) i. Notice of HGTV behtg added to HD Lute Up (6/4/07) j. MACTA Comtections Newsletter k. Emergency Alert System Test (7/19/07) 1. Notice of 24/7 Outage Reporting Systern (7/27/07) m. Notice of Big Ten Football Schedule and update on Big Ten Network Coverage (8/28/07) n. Addition of NHL Network to Sport Entertainment Package (8/30/07) o. Notice that Music Choice will be Removed fiom the City Digital Converter (8/21/07) p. Other New Business G Reports a. Report of Commissioners Assigned to Access Channels: Educational Access-Dan Swee; Library Access-Bob Buboltz; Government Access--ICen Henke; Public Access-- Reuben Ruen b. Report of Comcast- April, May, June, July, August 2007 Reports --Call Center Statistics --Outage Report --Programs Produced c. Attorney's Report d. Other Reports 7. Ad~Onl'llrllellt The City of Columbia Heights does no[ discriminate on [he basis of disability in the admission or access to, or ireahneut or employment in, its services, programs, m' activifics. Upon request, accommodation will be provided to allow individuals with disabilities to participate in all City of Colunbia Heights' services, programs, and activities. Anailimy aids fm• handicapped persons are available upon request when the request is [Dade of least 961mtu's in advance, Please cull the Deputy City Clerlc at 706-3611, fo make arrangements. (TDD 706-3692 for deaf or hearing impaired only) THE CITY OF COLUMBIA HEIGFITS DOES NOT DISCRIMINATE ON TI1E BA51G OF DISABILITY IN EMPLOYMENT OR THE PROVISION OF SERVICES EpUAL OPPORTUNITY EMPLOYER THE MINUTES OF THE TELECOMMUNICATIONS COMMISSION FROM THURSDAY, FEBRUARY 15, 2007 The meethig was called to order at 7:00 p.m. by Demos Shoilc, Chahperson. ROLL CALL: Members Present: Dem~is Stroilc, Brad Peterson, Bob Buboltz, Reuben Ruen, Ken Hex>Ice, Dan Swee and Robert Peltier. Council Representative: Bruce Navnocki City Representative: Shelley Hanson Comcast Representative: Kathi Do~melley-Cohen Legal Counsel: Steve Guzzetta The Commission members welcomed Robert Peltier as the person appointed to f ll the vacancy created by Dave Mahoney's resignation. As a former field technician for Comcast, he is knowledgeable about the industry. r1PPROVAL OI' A'IINUT)JS Motion by Ken, seconded by B~°ael to approve Che minutes of November X 6, 2006 as presented. fill ayes. Motion by Brad, seconded by Ken, to approve the minutes of January 18, 2D07 as presented. All ayes. OLD BUSINl;5S A. Chatu~el Check It was noted that FSN #27 was not broadcasting any programs again. Kathi Domlelley-Cohen will have a service tech check this out as it may be a problem with the digital receiver. Swee asked whether anyone else who had analog service and not using a box was hauirrg fuzzy audio on Chamie145. StroIlc said he would check it out on his set at home and get back to Swee. Kathi told Swee to have whoever was having the problem set up a service call. B. Correspondence Log and Follow Up on Complaints Staff had not received any new complaints. $. Status of Franciuse Renewal Staff and Legal Counsel met with Kathi Domlelley-Cohen from Comcast at the end of January. The City's proposal was to renew the fiaucly e `as is' for a term of five (5) years. Guzzetta explained that because of the regulatory uncertainty for both sides, afive-year renewal is reasonable and accepfable to both parties. This would put us on the same schedule to renew the fraxrchise as other cities being served by Comcast. I3e stated that Comcast is workhig on a counter proposal that would have some changes to the PEG fees and possible changes in regards to the Public Access Studio. Nawroclci questioned what types of changes were being proposed? Kathi Donnelley-Cohen stated that the lease is up at the Public Access Studio and they are considerhlg other options as part of the negotiation process. Columbia Heights is the only city with a separate studio and it has become very costly to produce the few programs that are actually done there. It is hoped that other arrangements can be made for our Public Access taping and programming needs. TELECOMMUNICATIONS COMMISSION MINUTES FEBRUARY 15, 2007 PAGE2 Members asked what would happen to the equipment used for distribution that is now located in the studio. Kat(ri explained that they would still need a small space to hold the equipment and that distr7butiou would still occur tluough that equipment, They just don't need to lease the entire facility as they have been doing. The employees would roost likely he kept on and work out of a different location. There was a discussion again about broadcasting NASA. Kathi explained that Comcast does have the technical ability to put NASA on au access channel, which has previously been offered. However, they will not put it on an empty charmel. Empty channels are reserved for programtning that is being added to all systems. C. Report of IS Dept. re: Streaming Video Reuben stated that he was surprised at how costly it is to stream video on the Internet, especially the storage fees of the video files. Members discussed the idea of having our own server, storing ow• own files, and having the staff to do this. They thought it would be interesting to know the cost involved in hosting your own. Hanson reminded members that this needs to be re-visited at a later time once decisions are made on what type of services we want to provide, so that the right equipment can be purchased as we upgrade the system, and to ensure the equipment is compatible to provide those services, It may tape the expertise of a consultant to make srue the entire system is moving in the right direction. This will be brought back to the commission when that process begins. ~ - D. Other Old Bushiess No other old business. NEW BUSINESS -ter Franchise Fees The fiaucluse fees for 4°i Quarter of 2006 were received and a copy was enclosed in the agenda packets. B. Notice that SOAPNet is Being Added to Line Up A copy of the notification that SOAPNet was being added to the channel lineup on channel 120, effective March 1, 2007 was enclosed in the packet. That letter also notified the city that the FCC fee was benig increased fi~om $.06 to $.07 effective March I, 2007. C. Update of WUCW Negotiations Kathi said this has still not been resolved, and is being negotiated at the corporate level. Comcast will not pay au exorbitant increase to carry this programming. She had heard that Media Com had reached an agreement with Shzclair and that their fees rose chastically. TELECOMMUNiCA'FIONS COMMISSION MINUTES MEETING OF FEBRUARY 15, 2007 PAGE3 D. City Wide Wireless Network h>formation as Presented by Unplugged Cities This was included hr the packets for informational purposes only. Unplugged Cities made a shorC presentation at a recent Division Head Meeting. It was pointed out that the higher the density of housing, the more affordable the service would be. Reuben stated he thought Convnission members should be px~serrt to hear these types of sales pitches. He said this comparry did work for St. Louis Park and, in lris opinion, made poor recormnendations on their equipment purchases. IIe felt that staff acrd the City Council need the expertise of the conunission members' technical lcuowledge before malchrg any decisions. E. Articles ou Wheless Service Two articles were also enclosed in the packets regaxduxg this issue for the corrurrissiorrers to review. Swee said cities should be careful about providing wi-fi service and going alto competition with others that provide the carne service. IIe tlurrlcs it would be financially and teclnically diffrcult for cities to compete in this area. IIe reconmiends a "wait and see" approach on this issue, F. Other New Business Dennis wanted to make others aware of arr article he was e-mailed that was a false sent from Customer Central, aslung for inforwation supposedly for the Cable Company. Kathi stated she is aware of these false e-mails and warned the others not to even open them, as it is a way for the sender to obtain hrforrnation from your computer. Demos also stated he had received the subscriber survey in the mail this week and that it is due back by February 20~'. He thought that was a very short time frame to get many responses. There was a short discussion regardurg some items listed on the survey. REPORTS A. Report of Corm~issioners Education- Nothing to report Library- Notting to report Public-Nothing to report Governureut-Nothing to report I3. Report: of Comcast- The reports were included hr the agenda packets for the commissioners to review. C. Report of Cable Attorney Guzzetta reported That the City Council accepted the reconnnendation of the conmrission at then meeting on February 12a' regarduig the Rate Adjustments filed on Porrns 1205 and 1240. TLLECOMMUNICATIONS COMM[SSION NIIN[IThS MEETING OF FEBRUARY 15, 2007 PAGE 4 IIe also reported that the FCC still has not released the Order they passed regarduig competitive entrance into the cable n7arket, therefore all the details are not lcnoranr at this time. There is supposed to be a directive issued regardurg the rules of this order within. six months. IIe will keep the members advised as infonnaCion is released. IIe informed the members that MACTA and the League of MN Cities recently had a semurar. At this thee, a lobbyist told hhn drat Qwest will t1y and get a statewide frauclusirrg bill sponsored this year. IIe told members to stay apprised of this and to ta11c to legislators to voice their opposition to such a bill being passed. He staCed Qwest's hill is opposed to any Tdnd of build-out requiremeuis, and if passed, would allow them to pick and choose where they provide service. They want to target the more affluent areas. And then bill would also take the control of RighC of Ways away from local jurisdictions. A7otion by ICen, seconded 6y Bob to adjourn the meeting at $: OS Bna. fill ayes. Respectfully subnutted, Shelley .Hanson Secretary TIIE MINUTES of TF>E TELECOMMUNICATIONS COMMISSION FROM THURSDAY, APRIL 19, 2007 The meetuig was called to order at 7:00 p.m. by Demris Str~oik, Chan~pexson. ROLL CALL: Members Present: Excused Members Unexcused Members: Comicil Representative City Representative: Legal Counsel: APPROVAL OP MIlV fJT?';S Dennis Stroilc, Robert Peltier, aild Reuben Ruen (arrived 7:30 pm). Dan Swee and Bob Buboltz Brad Peterson and Ken Henke Bruce Nawrocki Linda Magee Steve Guzzetta The minutes could not be approved due to lack of quorum. OLD BUSINESS A. Channel Check Eve,ything checked out iiiie with the exception of Channe127 FSN's prograinmvig not convng tluough on our set. Tlus has been the case for several months now so Liitda will call to arrange a service call to check out the receiver. B. Correspondence Log acid Follow Up on Complaints Staff had not received any new complanits. C. Status of Franchise Renewal Guzzetta reported that the City is still waiting for a response regarduig how Comcast proposes to meet the City's PEG access needs and hnterests. Comcast had indicated that Chamlel 6 may be interested ui moving from their Miimeapolis location to the Columbia Heights Studio, and would allow the public to continue using the facility. But after checking uito that option, it was discovered that they have a lease miti12010 at their present location, so that option will not work The Blaine Studio is the closest studio site, and that doesn't meet the city's needs. Guzzetta stated fllat Comcast has until Monday, April 23ra to provide a detailed proposal of how they intend to meet the City's PEG access needs and interests. The conunissioners felt stxoiigly about the need.for studio space and equipment to use for public access programming. TELECOMMUNICATIONS COMMISSION M1N[ITES APRIL 19, 2007 PAGE 2 D. Other Old Business No other old business. NEW BUSINESS A. Receipt of Annual Report The Annual Report was enclosednr the packets. Kathi Donnelly-Cohen wasn't present to answer quesfions. Since there wasn't a quorum, tlxe report couldn't be accepted at this meeting. The commissioners present conunented on a few items ui the report they found interesting. B. Notice that Bloomberg Television is moving to Digital Classic Bloomberg Television moved from the Sports Entertainment Package to the Digital Classic level of service effective March 27, 2007. More subscribers will receive this programming due to this change. C. Notice to Customers Regarding MLB Extra Imxings Service Due to a recent decision by Major League Baseball, Comcast can no longer offer MLB Exh~a Innings beginning with the 2007 baseball season. Army subscriber who previously had this service was offered cone-time $50 credit toward MLB.TV, a web site where they can subscribe to watch any 2007 regular season, out of market game, ou the computer. This credit would help offset the cost of this MLB.TV ixrternet service. D. Other New Business No other new business. REPORTS A. Report of Commissioners Education-Nothing to report Library- Nothng to report Pub&c-Nothing to report Government-Nothing to report B. Report of Comcast- The reports were included iu the agemda packets for the comrnissiomers to review. TELECOMMUNICATIONS COMMISSION MINUTES MEETING OF APRIL 19, 2007 PAGE3 C. Report of Cable Attorney Guzzetta reviewed the FCC's Order and Rules regarduig competitive entrance into the cable market and what possible affects it could have to the City and its fiauchise. The Rules become effective 30 days after publication, which means that some of them will be effective Apri120, 2007. He noted the deadline for filing cormnents is Apri120, 2007. He reported that comments have been filed on behalf of many of lxis clients. Guzzetta explained that the new Order is supposed to apply to new entrants into the market azxd that it was lobbied for by companies who claim that cities are slowing the process down, and therefore, prohiUiting competition. Companies that already have use of the right of ways can suUmit au application to provide cable services and tlxe city will have 90 days to approve the application. If they don't already have use of the right of ways then the city would have 180 days to process the application. Dm•iug this review tune, the couipa~xies would have hxterim rights to set their equipment in the right of ways. Allowing placement of the equipment in the right of ways prior to approving a franchise creates potential legal problems and restricts the city's authority. Companies now offeziug service could operate under the same rules as the new eutz•ants when then Piauchises are renewed. The order also says that Uuild-out requu~ements constitutes a barrier that is detarnvned to be too costly and mueasonaUle, so new companies will be allowed to select the areas they choose to offer service to. However, in Mimiesota we have regulations that ensure an "equal playing f eld", so tlxis may not be allowed because the Order cannot pre-empt State law. Guzzetta also reviewed the changes to how PEG fees and Franchise Fees are calculated and how Colmnbia Heights could be affected. This Order axed Ruling is not a good thing for cities as it takes away their rights. Lawsuits have been filed in various Appellant Courts with hopes to stay the Rules as ordered until the case is heard based on the complaint that they have overstepped their authority. He will keep the convnission apprised of any developments. The zneeting was adjoin'ned at 7: 45 pna. All ayes. Respectfully submitted, Shelley Hanson Secretary ~~~a~'~. Date : 23-APR-07 COMCAST FINANCIAL AGENCY CORPORATION A Comcast Cable Communications Group Company Midwest Division Office 29777 Telegraph Rd. Sle. 44006 Southfield, MI 48034 Vendor Name :COLUMBIA HEIGHTS CIT REMITTANCE ADVICE t~j0, 229636379 Vendor No.: 154604 INVOICE NO. INVOICE DATE DESCRIPTION DISCOUNT AMOUNT NET AMOUNT 608-1384 18-APR-07 2-SMlMINNTK 1st Quarter 2007 Fr 0.00 38,661.57 TOTAL C~t11C~1'St ~° BdNK~ ONE. COMCAST FINANCIAIAGENCY CORPORATION ~ A CamcSst Cable Communications Group Company Midwest GlYialon Omce Dank One, NA 2977Z~gale9'r'apN Rd.~Ste;.4y009 Columbus, OH SouNfield,_MIAB0334.. - t'ay Thirty-Eight Thousand Six Hundred Sixty-One Dollars And 57 Cents"* To COLUMBIA HEIGHTS CITY OF MN, ` order 580 40TH F,VE NE or COLUMBIA HEIGHTS, MN 55421-3878 United States Authorized Signature 0.00 I 38,661.57 NO 239636,379-. 56=1544l44T 67552$343 ,,,, . .Date , 23-APR-07 7 . II^aaq~,~~,379u^ 1:044LL5443~: 67552834311' Comcast® Kathi Donnelly-Cohen Director -Government Affairs -Twin Cities Region (s5z> 6o7-azoa (952) 607-435II -FAX ,July 25, 2007 Ms. Linda Magee City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55421 Dear Linda: Comcast Cable 9705 Data Park Minnetonka, MN 55343 ~/~ ~~t 7,5i~ .~ ~L e.,;. i . it~x ~~ r ~; :~~ .~,, Enclosed you will find the 2nd Quarter Franchise Fee check for your city. I have also attached the calculation worksheet for your review. Should you have any questions or concerns, please do not hesitate fo contact me. Sincerely, Kathi DonneAy-Cohen (ramcaSt, COMCASTFINANCIALAGENCYCORPORATION REMITTANCE ADVICE A Comcast Cable Communications Group Company Midwest Division Office 29777 Telegraph Rd. Ste. 44006 NO. 229660023 Southfield, MI 46034 ~.,~e • oe_ II II _m Vendor Name :COLUMBIA HEIGHTS CIT Vendor No.: 154604 INVOICE NO. INVOICE DATE DESCRIPTION DISCOUNT AMOUNT NET AMOUNT 608-1462 O6-JUL-07 2-SM/MINNTK 1sl Quarter 2007 Fr 0.00 39,964.37 TOTAL ~C~OCY1CQSt. B,4NK~ ONE, COMCAST.FINANCIAL AGENCY CORPORATION ~ A Comcasl Cable Communicallons Group Company MitlWesl Division OKCa Bank One, NA 29777 TeleOraph Rtl. S1e.44008 Columbus, OH Soulh(eltl, MI 45034 r'113' Thirty-Nine Thousand Nine Hundred Sixty-Four Dollars And 37 Cents* To COLUMBIA HEIGHTS CITY OF MN The 590 40TH AVE NE Ofder COLUMBIA HEIGHTS, MN 55421-3878 United States 11'22966002311' 1:0441L5443r: 0.00 I 39,964.37 e (v 0, '229660023 66.1544 (441 67552&343 Dnre 24-JUL-07 Vold Alier 180 Deys *****39,964.37 Authorized Signature ~ / ~/ a, ~p~ 67552834311' C®mCasta April 24, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Dear Linda: Comcast Ca51e 9705 Data Park Minnetonka, MN 55343 ~o ~~aU,~~~~~~~~ ~, ~,.~. .,~ _a J :..19~~..UY On March 29, 2007, we mailed a copy of promotional materials related to the availability of MLB Extra innings package on Comcast this season. !n order to continue to keep you informed on this matter, we are providing an update on the availability of this package and the promotional offer we made. Through mediation initiated by U.S. Senator John Kerry, our vendor and Major League Baseball reached agreement allowing Comcast customers to order the MLB Extra innings out-of-market package of games. We alerted our customers to this through messages on their cable box and/or designated message channel. Informational crawls were also presented during a free preview. Those interested in the package, which is available only to those with a digital receiver, may now sign up at the "early-bird" price of $159.96. We will continue to honor the offer of our original mailing that directed the customers who had purchased MLB Extra Innings last year to MLB.TV, the online version of this out- of-market games package. Please contact me at 952-607-4204 should you have any questions and concerns. -, Sincerely, - ~ G~/ i~ ,~~ Kathi Donnelly-Cohen Director of Government Affairs C®mCasto May 1, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Dear Linda: Comcast Cahle 9705 Data PaPt Minnetonka, MN 55343 Comcast has learned that effective today, the Gospel Music Channel has replaced the Black Family Channel, as a result of an agreement between the Mato channels. Comcast will continue carrying this service on channel 293 as part of the Digital Classic tier. Please contact me at 952-607-4204 should you have any questions or concerns. Sincerely, Kathi Donnelly-Cohen Director of Government Affairs `l Lam, V V9 V~~ April 30, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Dear Linda: Comcast Cable 9705 Oata Park Minnetonka, MN 55343 Comcast High-Speed Internet customers already enjoy the fastest download speeds of an~ residential Internet service. In fact, with Comcast's innovative PowerBoostT technology, fast becomes even faster. Comcast High-Speed Internet with PowerBoost provides customers with additional speed, up to a blazing-fast 12 Mbps when downloading large files like movies, music and games. Following the successful launch of PowerBoost technology for download speed last year, Comcast will now extend the benefits of the technology to give Comcast High-Speed Internet customers additional upstream speed. Customers can now expect upstream speeds of up to 2 Mbps when uploading content such as photos and videos, or e-mailing larger files. The upload speed increase will be included free for all Comcast High-Speed Internet customers with 6 Mbps and Mbps service plans. The PowerBoost technology works by i!titizing additional capacity already built into Comcast's advanced fiber network to provide customers with extra bursts of download, and now upload, speed. Please do not hesitate to contact me with questions about this or any Comcast product or service. Sincerely, Kathi Donnelly-Cohen ~ Director of Government Affairs ~omcas°t~ Kathl Donnelly-Cohen Director -Government Affairs -Twin Cities Region (952) 607-4204 (952) 607-4358 -FAX May 2, 2007 Ms. Linda Magee City of Columbia Heights 590 40th Avenue NE Columbia Heights, MN 55429 Dear Linda: Comcast Cable 9705 Dala Park Minnetonka, Iv11J 553A3 I~ ~... r t -~Sy 't"r' p~ jP~4 ~~0 ~`~~ ~a Comcast is pleased to announce the relocation on the Payment Center, currently located at 934 Woodhill Drive in Roseville, to 2800 Rice Street in Little Canada. We anticipate the opening of this facility on July 9, 2007. This new location is extremely convenient and easy to find. There will be much more visibility in this strip mail location and more parking spaces. We are confident that the new facility will provide a service enhancement for customers in the north metro area. Comcast will provide customer information about the relocation in several ways. A newspaper notice will occur in the next week in the St. Paul Pioneer Press. Flyers will be placed on the counter in the current Roseville location with maps fo the new site for customers who frequent this facility. Signage will be placed on the glass door panel as a notice and the sign will remain once the site is vacated. TI~e website and ib'R information v~~tl6-be updated with hours and location information. We wil( plan a ceremonial ribbon cutting and open house with the details to be announced in the coming weeks, Should you have any questions or concerns, as always, please do not hesitate to contact me. Sincerely, Kathi Donnelly-Cohen ~~~~~ ~~ ~ - Co I I I C~S~a Comcasl Cable 9705 Data Park Minnetonka, MN 55343 /„ti l,T ~~~a~ r `„ , ~;:J ~~`>> ~..~ ~~ ~,.. ~ :, May 14, 2007 ~S:° ~ p `~;, /~ C„ ``~ / f Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue NE Columbia Heights, MN 55421 Dear Linda: Comcast is pleased to announce that on June 18, 2007, A&E HD and National Geographic HD will be added on chamiels 199 and 200 respectively. An HD receiver and HD TV are required to view HD programming. A subscription to Digital Classic is required to receive A&E HD and National Geographic HD. At the same time, NFL Network will remain in the Sports Entertaimnent Package on channel 275, but will no longer be available on other levels of service including Digital Preferred. Customers will be notified by advertisements in the Pioneer Press uid Star Tribune. Bill messages will be sent to each customer prior to the change. Please call me at 952-607-4204 with any questions or concerns. Sincerely, ~~'4~~, l~~u~u~.e.e7 - ~- ,~ Kathi Donnelly-Cohen Director of Govermnent Affairs l~ (~` ®st® May 15, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Comcast Cabe 9705 Cata Park Minnetonka, MN 553A3 t ~~y .~ ~ ?~ i" Dear Linda: As you may have heard, as a result of a New York Supreme Court ruling last week, Comcast is now able to offer customers the NFL Network on a digital sports tier. This change will not affect the full schedule of NFL games carried on CBS, FOX, NBC and ESPN. This decision does mean that our customers who are NFL fans will be able to watch the NFL Network on our Sports Entertainment Pack, while customers who do not wish to watch these NFL games will not incur additional costs. We believe that this is the best and fairest solution for all our customers. Effective June 18, 2007 the NFL Network will remain on channel 275 of the Sports Entertainment Package and will no longer be available on other levels of service, including Digital Preferred, channel 180. In order to receive the NFL Network, customers will need to subscribe to the Sports Entertainment Pack. The Sports Entertainment Package also includes Fox College Sports Atlantic, Fox College Sports Central, Fox College Sports Pacific, Fox Soccer Channel, Speed Channel, College Sports TV, The Tennis Channel and more. All customers will continue to be able to enjoy the full schedule of NFL games carried on CBS, FOX, NBC and ESPN as they have previously. We will be providing notification to customers via a digital box message and an advertisement in the Star Tribune and Pioneer Press beginning May 16, 2007. Bill messages will also be sent. If you have any questions, please feel free to contact me at 952-607-4220. Sinc ely, ~i~~ Arlen Mattern Government Affairs Professional J~ ~, COCY1CgSto June 4, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Dear Linda: Comcast Cahle 9705 Data Park Minnetonka, MN 553A3 Comcast is pleased to announce that HGTV HD will become part of our High Definition line up on channel 198 with a July 10, 2007 launch. We will initiate a special preview of HGTV HD on channel 198 starting June 18, 2007. An HD receiver is required to preview the programming. A message will be sent to customers via the receiver regarding the introduction of HGTV HD. Should you have any questions or concerns, and for more information regarding Comcast services, including availability, restrictions and equipment requirements, please contact me at 952-607-4204. Sincerely, L+~~ Kathi Donnelly-Cohen Director of Government Affairs i SUMMER In This Issue ... Appellate Court Orders Comcast to pay Franchise Fees ....... ...6 Board of Directors ................ ...8 MACTA Annual Conference Registration ....................... ...5 NATOA Update ..................... ...2 Nomination Form-MACTA Board of Directors ............. ...4 Notice of Mnual Meeting of MACTA Membership .......... ...4 President's Repod ................. ..1 Sound Bytes ........................ ...6 VJlmirgton Fire Department Deploys Gmnicus .............. ..3 MACTAOffce Suite 300N 1711 W County Road B Roseville, MN 55113 Phone ................651-635-0306 Fax ................... 651-635-0307 E-mall ..... cei@assocmgmt.or g Website ......wwwmactamn.org =r ~-;, REGISTER pa,, ` NOW SE~TFSneF~t 13-14, 2007 MACTAANrfuALCDNF~IteNCe Gaiwo Rios Ho1a, 8aoacyNPAwy MN ' S ff me e5 i aiR cc~smnnavF cant TI PRESIDENT'S REPORT by JefiLUeders, Cable Coordinafor,Cityof Lakeville The 90 degree days of summer we have experienced a2 nothing compared lothe "Legislative Heat' that we are going to have to deal vhlh over the course of the next 12 io 18 months. Together, we need to carry the same message to our State and Federel Legislators: "1. Regulatory authority needs to remain at the local level. 2. Competition should he far al(not just the selected few which would create a digital divide. 3. PEG is important to our commrnities. 4. Franchise Fees reimburse our communities for the use of our rights of way and are impodanl revenues that keep our communities opereting effectively." It is critical that we proceed together. As President and Co-chair of the Legislative Committee along with Co-chairs Jodie Miller (Torvn Square T~ and Terry Spaeth (Rochester) it is our goal to continue to keep you informed v~ith regard to what is happening on the legislative front, to seek your advice and opinion on proposed legislation and changes toexisfirg law ifthey are presented, to create opportunities for all MACTAmembers to continue lobe informed and educated on what is happening at the state and federal levels, and tofurther our mission and dowhat is in the best interest of our member cities. Sfafa Legislation: MACTA has been invited to attenU a pre-sfakeholde rmeetirg vdth Representative Sheldon Johnson to discuss the issues with the proposed state- wide franchising legislation. Wewill inform the membership upon completion of this meeting with regard tothe details of our conversation with Representative Johnson and give you his preview and purpose for the stakeholder meetings that are to be scheduled for September orOclo6er. Federal Legislation: NATOAis actively working on behalf of all of the Chapters to keep us informed on what is happening withihe FCC Notice of Proposed Rulemaking (NPRM) and the Further Notice of Proposed Rulemaking (FNPRM). MACTA Annual Fall Conference: On September 13~^ and 14~^ NIACTA will again beholding our Annual Fall Conference. This year the conference will beheld at the Grand Rios Hotel in &ceklyn Park. This is the twenty-fourth year of MACTA arxi we have assembled a very informative and educational conference forthe benehl of all who attend. Inthe short lime before school sfads and we begin raking leaves I would encourage all of you to lake some time for yourself and/or your families and slow the pace down. Take time to appreciate aA that you have luen blessed with. Don't worry, the speed of life until quickly pull you back in when it is time, but for now, grab ltx' moments that you can to replenish, enjoy and make memodes that will last a lifetime. Thanks again far all you do in your communities. Fs always, please feel free to contact any of the MACTA Board members with questions, concerns, ideas or comments. Ycu can contact me directly by a-mail: ilueders(ilci.lako ville.mn.us or by telephone: office: 952-965-4916 or cell 612-7165544. The power is in communicating. Ii is lmly an honor to serve you, the members of MACTA Thanks (or your time and continued efforts. ~? This summer NATOA members eluted anew president-eloct -Mary Beth Henry, a former Minnesotan and now Deputy Director of the Cily of Portland/Mt. Hood Regulatory Commission-whose term, along with that of the next president, Dons Boris, will begin at the end of the annua! conference In PoAland at the beginning of October. Withlhat, my servico on the NATOA Board of Directors will end. As my tenure onthe NATOA Board of Directors winds down, I am looking fonvartl to having some time totally concentrate on my responsibititios with the North Suburban Communications Commission and Access Coryoration. Although I wi0 miss being "plugged iri'tothe tlecision-making process, especially on the legislative and regulatory front, and to the monthly calls with Board membars who, if they weren't already, have become friends, I am ready fora bit of a break. I will, however, remain active at the committee level, and that brings me to the moat of this article. I've said it before; 1'll say it again-you get out of an organization like NATOA (or MACTP~ what you put into it I absolutely would not bewhere I am today-nor would my organizations-had I not padicipaled in these organizations, developing contacts, teaming from others, getting ideas and gaining valuable experience. Committee involvement is the key. Committees are the building blocks of the organization, and they are where individual members build the mlalionships and knowledge base fo help them in their jobs. So, What are NATOA's Committees Doing For You Now? The Conference Committee is planning another exciting and thought-provokin gleaming experience in Portland, OR, at the annual confeence scheduled for October 2-0, 2007. In addition to updates on the latest legislative and regulatory activity, the Community Networks and Programming tracks will again be chock full of "news you can use." One of the treats will bre an al)-day workshr~o, put together by the Multimedia and ProgrammingCommittee, entitled "Storytelling is a Team Sport" and featuring our own Boyd Ruppert and Jonathan Malat from IW2E11 here in the Tv~in Cities. Members of the MMP Committee also prepared three articles for the fall NATOA Jourrnsl ,and they are working to compile a listing of free and lowcost programming that can be used on PEG channels. Of course, the Policy Committee remains active in following federal and state legislative actvity, the FCC and the cerent progress of the court challenge to the FCC's video imnchising order. Members of that committee are wodcing on a survey that can be used to gather information about what's happening in those states that moved frenchising authority to the stale level. We need hard data about whether competition is developing inthose states and, if so, whether it is having arty effect on pricing. Even as the Communications Committee is putting the fall issue of the Joumal to bed, we have begun planning the winter edition. The committee works hard to bring you infonnalive and thoughtful articles about communications developments and issues. The cunenl Joumal volt include adicles about the DNtmnsitton, net neutrality, tt~ use oiPEG channels in an emergency, discussion of the need for a national broadband policy, and an update on the St. Louis Park vN-fi project, And let's not forget eNATOA, educational telephone seminars, offered monthly to members. PII of the committees contribute topics and speaker suggestions for aNATOA The seminars am both cost effective-one speaker phone allows you to invite staff, colleagues and elected officials to participate- and, at an hour in length, time effective. Upcoming Topics: September 10: HoCissues in Speclnxn Policy " October 15: Primary .Preview: Where. do the candidates. stand on communication s lssues'7 November 5 SolvingGovemmeM Business Problems Using. Ycuc Govemmen4odnstiWional . ~ Network' ~... December 3i`' Meeting ,PEG .Obligations. in the Com- ' petitive Marketplace- ~ ' One pne~hdur seminar costs only .$45, oryou can register /orasenes.andsavemavey: The bottom line is that you don't need to be on the NATOA Board of Diractors to be plugged in. Get involved in orw ormore committees and take advantage of all the educational and information-shat ing opportunities the organization has to offer. Ya'll never regret the investment ofyour time and talent. 3 Today's municipalities face mounting pressures to perform increasingly critical puhlicservices-oftenwithout enough local revenues tosufficiently fund such ever-expanding programs. The Cily of VNlminglon, North Carolina is no exception. Like many municipalities and special districts they have discovered they must run an increasingly cost-effective and efficient operation in order to meet performance demands. Tackling this challenge head-on, Wilmington deployed Granicus throughout their city in order toe~gage and educate iheir community through mission-cdtical video content such as Public Service Announcements and Hurricane Preparedness videos. Wnal's unique about their Granicus deployment is that they didn't stop there. Granicus is being used fo improve intemal effciency through textbook applications like HR benefits meetings, but ono intemal application in particular has proved to be a huge success. The Cityof Wlmirgton is now transmitting ondemand tmining content to the entire staff of their Fire Department. The Fire Depadment and city staff both agree that Gmrecus has measurably enhanced their ability to meet expanding tmining certiflcafion requirements. In2o06, the wlmingfon Fire Depadment, aforce 200 strong and spread across eleven fre stations, was faced with the challenge of efficiently facilitating 50 hours of mandatory tmining to their entire staff, including an upgrade of all flrsl responders totally-qualified Emergency Medical T~hnicians (EMT). Inthis age of fenodsm threats and homeland security preparedness mounting on top of the vast traditional emergency response requirements, it was fundamentally mission-critical that Wilmington meet this challenge. EMT is a cdtical certification granting firefig}6ers the skill fo administer emergency medical services to the critically ill arid injured. Before Granicus, the only way to train the full fim staff was to bring entire unitsof fire engines out of seNice, and then convene in a central location. This forced atough decision: temporarily allow weaknesses in fire and life safety coverage fo that district during thetmining time, or bring inadditional staff al ovedime rates to fill in the gaps. Neither alternative was good for tax- payers, or cost-effectivefor the fre department. Incollaboralion with local Emergency Medical Services, the Cityof Wilmirtglon Fire Department and Cape Fear Community College engine companies can now complete their training using Granicus. No longer do firefighters have to complete iroining certifcation requirements on a set time schedule or at a fixed location that Is inflexible or compromising of their principal obligation: public safety response. If called to an emergency, firefighters can watch the archived versions of the training videos at a later time oftheir choosing. FccoNing to ITOirector Larry Bergmann, "Granicus has savetl us money, we no longer have to pay overtime for staff replacements and we have the ability to add encoded documents sofirefighters can revisit any element of training, conveniently, whenever they want i[." Ps stipulated by Wilmingtoris curriculum requirements, Granicus also creates the interactive classroom environment required to enrich the firefghter's teaming opportunities. The efficient combination of Granicus' Outcast Encoder and short broadcast latencies allow frofighters at remote stations to call in questions, as needed. With the success of the EMT program, the Wtlmirgton Fire Depadment is eager toexpand their use of Granicus beyond trainirg purposes. They hope toevenlually use streaming video as a way locommunicate vrith staff live and through arohives. The Wilmington Fire Department started with only one encoder, nowthey have added iwo more, for"added flexibility."Pccording fo Bergmen, the VNlmington Fire Department "likes havinga robust, full service set-up." Recently, the City ofrMtmington was able ioshowcase their successes vrith Granicus at the North Carolina Local Government Information Systems Association (NCLGISA) Spring Conference. There, Lany Bergman gave a step•by- stepoverview to members about how Wilmington has already tapped the power of digital video with Granicus and how they plan to exparxl the use of video in the future. "Granicus is efficient and saves us money. >rVe are trying to leverage digital video technology in every way we can think ofto enhance our operations and to facilitate better communication,' said Bergman. ~? MACTA Nomination for Board of Directors Elections forthree Board seals for the 2008-2009 fiscal year will be held at the anrxial conference in October, with new Board members assuming tFeir positions al the end of January 2008. Toplace aname in nomination, either yours oranother qualified MACTA member, complete the nomination form below and velum it tothe MACTA office. Ifyou have questions, please contact the office (651-0350300) or any Board member. Return to the MACTA ofrice by September 3, 2007 1711 West County Road B, Suite 300N, Roseville, MN 55713 Phone: 657E350306 Fax: 651-635-0307 Please type orprinfclearly Candidate's Name: _ Home Pddress: City/StalelZip: _~ Phone: Email: 1. Wnat cable commission or city is the candidate afflialed wilts _ Inwhat capacity? 2. Please provide a brief statement regarding the canditlale's background: A Cable experience (as achy council member, commission member, staff member, etc.) 8. Social interest orexpertise regarding telecommunications, including cable tv,telephones, andlor computers: C. Has the candidate served on another Boats orCommission (for agovemmental norfprofit organization)? _ Inwhat capacity? _ 3. Wny does the candidate vdsh toserve onthe MACTA Boats of Directors? 4. Wnat relevant skills and experience would the canditlale bring toihe Board? NOTE: Poach any additional comments orinformation. Please use this fomifo nominate another MACTAmember, orfoel free to nominate yourself, if you oryour organization are a MACTA member. Person making this nomination: The shove canditlale Ohm 4 h~pQt agreed to mn for this position. Notice of Annual Meeting of General Membership of MACTA The Annual Meeting of the General Membership of MACTA will be held during the MACTA 2007 Fall Conference Time/Date: 4:3D pm-Thursday, September 13, 2007 Location: Grand Rios/Ramada Minneapolis NW 6900 Lakeland Fve N, &ooklyn Park, MN 55428 The Annual Meeting is open to all members of MACTq regarclless of whether or not they mgister for and attend the Conference. Each Agency membership is represented by no more than two designated votirg members al the Annual Meeting. Please provide the names ofyour two designated voting memtters onthe form below Fax: NACTA at 651-635-0307 or email: Ikmeger@assocmg mt.org by Friday, September 7. MACTAMember Organization: Contact Person: Phone Number. Email: _ Vding delegate #1: Vding delegate #2: Ifyou have any questions, please contact the MACTA office by phone x1651835-0306, by email at o~jly assocmaml or a WHO SHOULD ATTEND 4~Cable, IT, and Telecommunication sManagers, Commissioners, and Attorneys YTCity and County Elected Officials, Managers, and Attorneys s?PEG Fccess Board Members, Producers, and Staff erTelecommunication s Industry Representatives PROGRAM HIGHLIGHTS a~Nledia Convergence, How It Will Affect Us All. Experts from the various industdes will discuss how convergence affects us in terms of policy, regulation, and programming. Public Policy Update; An Overview of Federal and State Regulatory and Legislative Activity. An expert panel vrill review the fallout from the FCC video franchising oNer and provide a status report on stale legislation, both in Minnesota and around the country. :rAre You S411 Living VHS i n an HD World? Consider short- and long-term strategies and sokRrons for converting your facilities to digital media. LOCATIO N Grand Rios Water Padc Hotol 6900 Lakeland Ave N Brooklyn Park, MN 55428 71566-8855 wvw.gmnddos.co m A block of rooms will be held until August 30, 2007 for MACTA Conference participants. Special roam rotes are $89.00 plus tax for single or double occupancy. These rates include tow orator park passes. Reservations should be made directly wtth the hotel. Be sure to mention the MACTA Conference when making your reservation REGISTRATION Registration fee includes: educational sessions, handout matedals, trade show with exhibitors, Thursday and Fdday continental breakfasts, luncheons, and refreshments. Newmember applications willqualify fornrember rates. Contact the MACTA Office fordetaBs and an appfrca6on form. CancNlafion Policy: Registration fee less a $25 adminisUalive charge may be refunds up to ono week prig to the seminar. M 6o%refurd may bematle upto 72Mirs before the seminar. NorefundfW Cancellation mace less than 72 hours. M ULIIPLE REGISTRATIGNINCENTIVES REGISTRATIONO PTIONS qft ar Postmarkedby: 8117 A/17 *Single•DayOption: Members: Ra7istr3 al least onq~a'sonforthefuilmnfaanceto FuilCbnfae~rx ................... .$325........... ........... $345 $ bedigibleloregista uptotvo additionalpmplefor * _ theThursdayvr Friday,onyopt ions. S INStEmrrvno~s aavavulr sEwrRau maaas~l~s mnnw AdditlonalDiscount: Thu~sda}oMy ........................ $195........... ..........._.$215 $ - Registerthreeormorepeopleandyoumay Frida nl y° y°-°°°°°^°°°°°°° $145 ........... ..............$165 $ deduct$20perpersonfronrihefee• Non-Members; f~:s7ret.bxs+ustLnlimtlesamrrbemat.tvmxxincr,~ynciy. FullQmfs'aia : ................:... $425........... ..............$445 $ Rrjstrafrm sa~f inchktfay not aktnchte *S lls~wvwnrns G~rgvaresr=wtn RlL araeaa.Ers~lsrtwnw ere not ek„2ak in rrsccvnts. Thursdatonly ........................ $295........... .....:........$315 $_ ...~.,r..-...w.~.=,.~.,~-~.k,.,_sU„~,~ Fridayonly ............................. .$245........... ..............$265 $ - Pla35e phx'ocq~y 6r rrrrltrpb mgtstratfas Name: PAYMENT: A Oied<Bidosel © POIJ~nba: Gty/Organizatiq: ~ Arrount $ Address: City/Stat E-IVlail: QUESTIONS: O~YfACf TI-E M4CfACFFIC~ AT 651-635-0306 MAILTO;NIACfg7711 W.(AuntyRoad6, Suite3001y Rosc+nIIGMJ 55113 FAX: 651.635.0307 F ~ Surnmer. 2007 5. It took about five years, but an appellate court finally had the opportunity to mle on whether cahle operators must pay fmnchise fees on cable modem services. In City of Chicago v. Comcast, tFe Illinois Court ofPppeals mled on May 17, 2007, that Comcast must pay imnchise fees on cable modem services to the Cily of Chicago, dating back to 2002. This decision will have asignificant fnancial impact for the Cily of Chicago and it also severely limits tF~ persuasive authority of seveml unpublished district court decisions mling against municipalities on the issue, inctudirg one in Minnesota. In the Chicago franchise in question, Comcast agreed to pay "a franchise feo of five pemenl (5%) of the annual gross revenues received by the [franchisee]...:' Gross revenue was defined in the franchise as"all revenue derived directly or indirectly from the operation or use of all or pad of a cable television system...." The Illinois Court of Appeals concluded 'that the Agreements are valid contracts under state law and that the Agreements are not preempted by federal law." The Court also rejected Comcast's argument that requiring the payment of franchise fees on cable modem service violates the Internet Tax Freedom Act. Comcast was ordered to pay franchise fees on cable modem services going all the way back to 21702. Inso ruling, the Illinois Court of Appeals rejected as unpersuasive seveml lower court decisions addressing the payment offranchise fees on cable modem services, including Cily of Minneapolis vs. Time Warner Cable, where the U.S. District Court mled against the City of Minneapolis in its declaratory judgment action against Time Warner Cable on the franchise fee on cable modem services issue. The Cily of Minneapolis appealed that ruling to the Eghth Circuit Court of Appeals, where ttte matter was beefed and argued, but the parties reached a settlement before the Eighth Circuit issued an opiniar. used on the City of Chicago decision, Minnesota cities should not hesitate to challenge the negative and, as the Illinois Court of Appeals found, unpersuasive Minnesota U.S. District Coud decision. Cable operators that have refused ropey franchise fees on cable modem services in Minnesota has cost Minnesota cities millions of dollars in revenues every year. Talk foyour city attorney, finance director, and MACTA and League of Cities representatives to determine what action is appropriate for your city tolake following this mling. v) Michael R. Bradley pacrices lelecommunicalio ns lav across Iha country. Bradley 8 Guzzella, LLC, 444 Cedar SVeeL Suite 950, St. Pa,l, MN 55101. Phone: (d51) 37&0900, E-mail: hratllev(~Madleva uzzelta trim f~1KE ~ INNEfIXJKAfrJMM19UN(CA7frJN~.OMMISSON Submitted by: Sally Kcerrecke, Executive Director The LMCC has 77 member cities which encompass the school districts of Orono, Wesfonka and portions of Chaska, Minnetonka, Wawnia and Wayzata. A goal of the Commission is to serve those school districtsvrith our programming efforts. The most current initiative 6y Programs Manager Chris Vogl and the Orono Schools has been a monthly program, "Orono Schools Update." This program started with information on the Orono School's referendum and is continuing with pedptent information about student programs and other related subjects. Another new monthly government access program initiated by the Minnetrista Police Reserve is the "MinneMsta PD's Roll Call." This program covers safely issues and many other areas of service that public safety departments provide out communities. Also, in the summer months our production department covers numerous city events and festivals for our 17 cities. These will be available on demard on our website at www.lmcc-tv.o rg The LMCC strivesto provide the community with quality television programmirg and has been recognized with the following production awards in 2007: 'a~ Udeographer Awards, Avard of Distinction for "Lakeside News", producers Chris Vogt, Jim Lundberg, Ken Bush and Nate Reinilz. ND Mdeographer Avards, Honorable Mention for "SYeamboal Minnehaha'", producer Chris Vogt. ~> NATOA Government Programming Awards, Honorable Mention for "VYnat's PEG? The Importance of Community T V', producers Sally Kcenecke and Chris Vogt. <> 6 ~ "~r ' MAC:TACQNNECTIQNS!° f ... ~ _.. _. ~r', Wenow hava our in-house facility on-line for the production of non-city meeting programming. In the last six months we have begun producing the bi-monihfy Ppple Vdtey Police and Fire Department cable programs; special videos such as Avian Flu Parxlemic Local Response; FMPD Citizen Police Academy; AVPD Open House; the groundbreaking and new Farmington City Hall conslmction; as well as several other short feature programs. We are also planning tolaunch additional half-hour progmms in2008 for each of the member cities in the Cable Commission. This is culrenlly being accomplished with astaff of only 1.75 FTES, but I hope to have that increase to 2.25 in 2008. Things are already moving fast, and am only expected to continue ramping up. InJune we rolled out our webcasting service that provides Live Streaming and On Demand Ndeos of City Council and Planning Commission meetings for all three cities via the Internet. Initial viewing reports are strong and suryassing expectations. I am also in the process of implementing policies, procedures, and a model Franchise Agreement for use with potential competitive video provider applicants in our area. These should be in place sometime in August 2007. ~ Have interesting hews to share? Submit your Sound. Bytes to Fran Hemmesch atfran@swctc.or g Fox 9 "H I LITES "PROGRAM Submitted by: Carol Rueppel Genera! Manager KMSP-7V Starting the week of August G^ FOX9 is creating a section as part of our station's website (w,vw.myfoxg.com) to highlight local high school sports accom- plishments. Eventually this will eMend into all high school activities, extracurricular and academic. We are includirg upload and editing fools and broadcast quality playback. Wewill populate the section through anelwork of student, coach, and parent contributors. These contrbulors are most likely involved with video production, video broadcast classes, orwith the athletic teams. Wewould look for game highlights, the winning shot/play/goal, an amazing play, a feature on a team or a player, or a gootl interview. The contributors would upload their video onto the site. In return for being a contributor, they would have an opportunity for their video work fo be seen by a wider audience. When the video is newswodhy, the sports department may use if and credit the contributor and tyre school. And because we expect a lot of student contributors, KMSP is looking to create aserfes oRutoria7s throughout the year, inviting the students to the station to meet our photojournalists ,our web producers, and our sports team. It would be part insWction and pad career awareness. We are also looking for opportunities for job shadovring, internships, and even scholarships. I have talked vrith 85% of the teachers who have video production classes in the general Twin Cities area. They are on board with the opportunity for tF~ir students to be involved. But I realize that a lot of spats video is shot by community access. I'm hoping that with your editing equipment you could quickly gmb seveal great plays from a game and upload them erne fFre site for viewing by students, parents, coaches, and school officials. The URL will be available by going tothe "HiLites" area of the FOX9 website www LnyFQx9~. Please check it out. va APPLE VALLEYr FARMINGTON, RGSEMWNT CABLE COMMISSION Sti6mitted by: Mark Moore, AFRCC Cable Coo~nator macta~ Minnesota Association of Commurtify Tdecommunicatio ns Adminislmlor s 1711 W. County Road B, Suite 300N Roseville, MN 55113 PRESIDENT Co-Chair, Legislative Committee JeR Lueders City of Lakeville 20195 Holyoke Ave. Lakeville, MN 55044-9177 Phone: 952-965-4416 Fax: 952-965-4499 E-mail: jluetlers@G.leke ville.mn.us VICE PRESIDENT Chair, Webslte Committee; Co-Chair, Communications CemmiHee Sally KoeneU<e Lake Minnetonka Communica5ons Commission P.O. Box 386 I407i Sunset Drive Spring Park, MN 55364-0385 Phone: 952-477-7125 Fax: 952-471-9151 E-mail: sally@ImcaNOf g SECRETARY-TREASU RER C. John Harrison Cly of Minneapolis 350 South 5^ St, 123 City Hall Minneapolis, MN 55415 Phone: 612-673-2806 Fax: 612-673-2555 E-mall: gohn.harrison@ U.minneapolis,m n.us DIRECTOR ATLARGE Chair, Communications Committee; Fran Hemmesch South Washington County idecommuniratio ns Commission 7584 -BOtlI St, CoNage Grove, MN 55018 Phone: 851-458-8241 Fax: 661-459.6520 E-mail: fran@sw,lc.org DIRECTOR ATLARGE Co-Chair, Membership Commlltee Mark Moore Apple Vdiey, Farmington & Rosemount Cable Commission 7100 -147^ Street Wost App)e VUley, MN 55124 Phone: 952-953-2502 Fax: 952-953-2515 E-mail: mmbore@U.apple- valley.mn.us DIRECTOR ATLARGE Co-ChalA Membership Committee Joe Nathan City ot5t Cloud 400 -2"a Sbeet South, City Hall SL Cloud, MN. 50301 Phone; 320-650-3381 Fax: 320-255-7297 E-mail; jnathan@U.stGo utl.mn.us DIRECTOR ATLARGE Co-Chair, Leglslafive Cemmlltee Terry Spaeth City of Rochester 201-41h SVeeISE, 266 City Hall Rochester, MN 55904 Phone: 507-265-8082 Fax: 507-267.7879 E-mall: tspaeth@ci.roche ster.mn.ua MACTA OFFICE MANAGEMENT John Arlandson Laurie Krueger Olfica Enterprises, Inc. 1711 WCOUnty Road Bfi300N RoseNlle, MN 55113-0036 Phone; 657-635-0306 Fax: 651-635-0307 E-mail: oei@assoamgmtor g The N14CTAConnecrtonss published quarterly for the members of MACTA by the Mimesata Associetim of Community Tdecommmlcallons Adminislratoramd Once Enterprises,lrn., 1711 Vvesl Courtly Roatl 6, 6ule 3ooN, Roseville, MN 55113. Ptpna: 651-635-0306, fax: 851-635- 0307, emalC. relfdlassacmaml or ¢. Unless stated, cormwnts In Ihls pWlicalim do not mceseally rellecl Iha entlorsement a opinion d MACTA or Office Enterprises, Im. The pAlisneris rn! fespacslble for statements made by the aultgfe, cantribnors, or edverlisera.The publisher reserves the rlghl to anal approval of editorial arq aMergsin8 copy In Ihis puWicaliort ~} ' I \ ~ From: "Donnelly-Cohen, Kathi" <Kathi Donnelly-Cohen@cable.comcast.com> To: "Linda Magee" <Linda.Magee@ci.columbia-heights.mn.us> Date: 7/20/2007 4:02:47 PM Subject: RE: EAS Alarming I sent to Scott melter for a response. First, the EAS is not tested monthly, it is tested weekly in different day parts as required by FCC. Dan does not use a converter so the system would have changed the channel to The Weather Channel had he had a converter. If he can provide a day and time, I can check and see if it was a National Weather service or who initiated the alert to better track it. I will get back to you. -----Original Message----- From: Linda Magee [mailto:Linda.Magee@ci.columbia-heights.mn.us] Sent: Fri 7/20/2007 3:52 PM To: Donnelly-Cohen, Kathi Subject: Fwd: EAS Alarming Kathi- Please respond to Dan and cc me. Thanks and have a good weekend. Linda »> "Swee, Daniel D [NTK]" <Daniel.Swee@sprint.com> 7/19/2007 6:52 AM »> In June when the monthly EAS(Emergency Alert System) was being tested, I noticed that it was missing from all of the public access channels(Library, government, educational). I also noticed that the audio on other channels was so distorted on some channels that it was unintelligible. The audio levels varied quite a bit from one channel to the next. I wont be able to attend the July Telecom meeting. Dan Swee Sprint Nextel 7700 France Ave S Suite 400 South Edina MN 55435 daniel.swee@Sprint.com Ce11612-363-5079 D.C.104°15`5079 ~~ / ~ COt11Gg5~® July 25, 2007 Ms. Linda Magee Assistant to the City Manager Columbia Heights Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Comcast Cable 10 River Park Plaza St. Paul, MN 55107 r-~-~ ' ~I ~~f~~\ ' ~ Cl fy,i4 i '~l~J x .=~'' Dear Linda: Comcast never sleeps. At least my Engineering staff never sleeps, it seems. We are doing something impressive that I want to bring to your attention. What keeps us up nights? Making sure you and your constituents have uninterrupted cable TV, high-speed Internet and digital phone service, 24/7. To be able to meet this high standard, we staff a network surveillance center around the clock. Using a number of automated outage and trouble-detection systems, outages are detected day or night and routed to teams capable of responding to every type of outage, around the clock. As our customers have come to depend on Comcast around the clock for video, information and voice services, we are responding in-kind by holding ourselves to the same aggressive response and repair time goals in the middle of the night that we have for the middle of the day. Outages can occur at any time. A recent review revealed that a substantial percentage are detected and repaired overnight while the majority of our customers are sleeping. It's something to think about the next time you turn on your TV, start your computer, or pick up the phone first thing in the morning. Thank you for allowing me to share this good news. Please don't hesitate to contact me about the steps Comcast takes to support the services we provide in your community. Best Regards, Scott Melter Vice President of Engineering Comcast-Twin Cities Region 651-493-6241 ~~.~. Comcast. COMCAST DELIVERS THE BEST BIG TEN FOOTBALL GAMES, NEARLY 100 NFL GAMES AND 150 COLLEGE FOOTBALL CONTESTS ALL AVAI LABLE WITHOUT THE ADDITIONAL COST OF 7HE BtG TEN NETWORK SAINT PAUL, MN-August 28, 2007-CamcastCorporation, the nation's leading provider of cable, entertainment and communications products and services, released its current Big Ten game schedule on wvow.comcast.cromisports, Where it will beupdatetl throughout the season. Among the featured Big Ten games availabl a during this regular football season on Comtastara: Ohio State at Minnesota,PurdueatMinnesota, Ohio State at Michigan, Michigan at Michigan State, Ohio Sfate at Penn State, as well as rreny others. Additionally, non-conference Big Ten games on Corr~ast during the first few weeks of the season include: Michigan State atNOtre Dame, Notre Dame at Penn State, Notre Dame of Michigan, Washington State at Wisconsin, Univorsity of Alaba me-Birmingham at Michigan State, Missouri at Illinois and Oregon at Michigan. Comcast remains the premier destination for football this fall, with about 100 NFL games, more than 950 collego games and the best Big Ten match-ups, without burdening our customers with the additional costof the Big Ten Network. The company's firstpriority is to protect ourcustomers and to make the Big Ten Network available in fhe fairestway to all ourcustomers. From the beginning, we have said we would like to carry the Network and will make it available immediately as partof our SportsEntettainmentPackage. WesimplycannotallowFoxandtheBigTento burden all of our customers -the vast majority of whom have no interest in Big Ten sports - with a $13 Big Ten tax. Comcast provides the bestcollege football, on both a regional and nakional basis to its customers with more than 150 games fromthe Big Ten, SEC, Pac-10, Big 12, Big East, and ACC throughout the entire college football season via its partners ABC, ESPN, ESPN 2,CBS, NBC, CSTV, FOX, FOX Sport Net and ComcastSportsNet. In addition, Comcastcustomers in Michigan, Illinois, and Indiana Wno subscribe to Corrxast's Digital Cable service and Wno are fans of Michigan State, Penn State, and Purdue can also obtain numeroushours ofpre-and-post-game coverage when their schools play Notre Dame this season via Comaast's exclusive Notre Dame ON DEMAND service. Comcast also offers digital cable customers in Pennsylvania Penn State ON DEMAND where they can obtain news and information about Penn State. Actual games and programming are subject to change. For rrare information and regularly updated schedule for Big Ten games on Comcast, visit vwuw.cormast.corry sports. About ComcastCorporation Corrxast Corporation (Nasdaq: CMCSA, CMCSK) (http //w~.corraa st.com) is the nation's leading provider of cable, entertainment and corrrnunications products and services. With 24.1 million cable customers, 12.4 million high-speed Internet customers, and 3.5 million voice customers, Corrcast is principally involved in the development, management and operation of broadband cable systems and in the delivery of programming content. Com:ast's content networks and investrrents include E! Entertainment Television, Style Network, The Golf Channel, VERSUS, G4, AZN Television, PBS KIDS Sprout, TV One, Comcast SportsNet and Cormast Interactive Media, which develops and operates Corrcast's Internet business. Corrxast also has a rrrajority ownership in Comcast- Spectacor, vJnose rrajor holdings include the Philadelphia Flyers NH L hockey team, the Philadelphia 76ers N BA basketball team and two large multipurpose arenas in Philadelphia. Comcast serves mere than 550,000 customers in 111 communities throughout the Tv~in Cities, Greater Minnesota and Western Wisconsin. Comcast, vfiose local headquarters offices are located in St. Paul, employsrrare than 2,000 local residents. For mare information about Corrxast's products and services in the Tv~in Cities, please call 651-222-3333, orvisit the company's Web site at www.comcast.com . ### Contact: Mary Beth Schubert, Vice President Corporate Affairs Corrcast 10 River Park Plaza St. Paul, MN 55107 Office: 651-493-5775 Mobile: 651-343-9361 marybeth_schubert@cable.comcast. com ~corncast. Concast Cabk 9705Dala PaM M'nneionra,lAN 55343 An Open Letter to Our Customers: As you may have heard, the Big Ten college athletic conference and its partner Fox Cable Networks plan to launch a newnationai TV sports network -the Big Ten Netwrork (BTN) -on August 30. Comcast wants to make the BTN available to fans of Big Ten sports, but Fox's BTN has demanded that Comcast and every other cable and satellite company rreke it part of their "expanded basic" service in every home in all Big Ten states, and they want our customers to pay them more than $13 every year for the programming. In addition, the Big Ten is demanding that we carry this new network as part of our digital basic package nationally. We'd like you to know that we want to carry the BTN and are working to reach an agreement with them that would let us add the network to our Sports and Entertainment Package. That way, the BTN would be available for those customers who want to pay far iton our Sports and Entertainment Package, while custorrs Wno don'tcare to watch Big Ten university sports would not have to be burdened v~ith an extra charge. AtComcast, we love sports and have always enthusiastically supported collegiate and pro sports programming. Comcastwill showalrrpst 100 NFL games this season. In addition, we will air 150 college football games with the best of the Big Ten schedule through ourcarriage of ABC, NBC, CBS and ESPN. It is irrportant to understand that, although the Big Ten has already contracted away most of its rrnjor games to other networks, it is still demanding the second highest carriage fee forany national network -second only to ESPN. The Big Ten and Fox see huge revenue opportunities in creafing their own network and want to charge Comcast custorrs hundreds of millions of dollars to watch iton expanded basic. We believe that ouroffer to carry Fox's BTN on a sports tier best protects the interests of all of our customers, including Big Ten fans. As of today, Fox's BTN remains unwilling to alto wComcastand other major cable corrpanies to carry itas part of ourSports and Entertainment Package, Wnich is the home forcorrparable programming including the NFL Netwrork. We ask for your support and patience as we continue to do the right thing for our customers. If you would like to learn rrare about the facts on this matter, please feel free to visit www.puttingfansf irst.rom. Thank you. ~~~ Comcast, August 30, 2007 Ms. Lintla Magee Assistant to the City Manager Columb is Heig hts Cable Commission 590 40th Avenue Northeast Columbia Heights, MN 55421 Dear Linda; Conrad Cabla 9]05Dala Pah Mnnelonka, MN 55343 Comcast is pleased to announce that on October 1,2007, The NHL Network will be added to the Sport Entertainment Package. In the former Time Warner area, NHL Netwo rkwill be on Channe 1739; and in all other areas, on Channel 276.A subscription to the Sport Entertainment Package and a digital converter box or cable card will be required to receive this programming. Customers will be nofrfi ed of this addition to our channel line-up by an advertisement in the Star Tribune and Pioneer Press. The NHL Network provides fans with an all-access pass to exclusive game coverage, player interviews and footage while inviting viewers to relive some of the greatest games in Stanley Cup history. If you have any questions or concerns regarding the NHL Nelwork,please contact me at 952-607-4220, Sincerely, Arlen Mattern Government Affairs Professional Comcast -Twin Cities Region r7 . C®A 1 1~~3 {~,~ Kathi ponnelly-Cohen Director of Government Affairs Twin Cities Region (952)607-4204 (952)607-4358 -FAX August 21, 2007 Ms. Linda Magee City of Columbia Heights 590 40t" Avenue NE Columbia Heights, MN 55421 Re: Music Choice Dear Linda: Comcasl Cable 9705 pata Park Minnetonka, MN 55343 On September 25, 2007, Music Choice will only be provided as a service in digital tiers. Customers may add this service to tiers as low as Digital Starter which is $1.99 a month. Notice is being sent to customers in the next few days. As we were working on this, I questioned how this would affect the access studios and their use of the service for background on your channels. Unfortunately I was advised that Music Choice is not authorized to be used as background music on these channels. According to Music Choice, our agreement with them does not cover the copyright permission for any use other than use in residential locations. Music Choice is not allowed in commercial establishments such as public areas nor for integration into audio-visual or other programming produced by local access studios. A separate agreement must be obtained directly from ASCAP or BMI by each facility. I was unaware of these prohibitions and apologize for the short 30+ day notice but effective September 25, 2007, the Music Choice service which is currently on your digital converter will be discontinued. If you have any questions, please feel free to contact me. Sincerely, Kathi Donnelly-Cohen ®t,~~. nl be available channels Wa ° and abOVe Music ~ho~ce ack p i ital Starter ~ °uld like to With D g t 25 2p07. If y°u W lease call starting Sep ' ~/lusic Gh°ice p receiving 3 or ,~-g88-C~MCAST~ COnt~nue _333 us at 65i-222 CQmCgS~.m ~camcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION APRIL 2007 PROGRAMS • Mayor's Report (4/10) - 0:29:20 • Mayor's Report (4/23) -0:28:25 • Young Artists Showcase - 0:28:40 • Rising to New Heights - 0:23:45 • Community Development Update - 0:20:33 • Sister Cities International Columbia Heights - 0:22:23 • St. Anthony Show Tunes Concert -1:27:30 • Yashua Messiah - 0:58:00 • Rice Creels Watershed District Board Meeting -1:16:30 • Rice Creels Watershed District Board Meeting - 2:08:00 • Newsworthy (4 shows) @ 0:30:00 • Prom the Mic (4 shows) @ 1:00:00 • Healing Center International (4 shows) @ 1:00:00 • SCOLL J's Trailer Trash (4 shows) @ 1:00:00 • Envhomnental Journal Classics (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 0:30:00 • Mysteries of the Kingdom (4 shows) @ 1:00:00 • Repentance and Love (4 shows) @ 1:00:00 • The Leslie Davis Show (2 shows) @ 0:30:00 • House Call (4 shows) @ 0:30:00 • UFO's acid the Paranormal (4 shows) @ 2:00:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Cluistianity (4 shows) @ 0:30:00 • Vet's Visit ou TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Time of Restoration (4 shows) @ 0:30:00 • Light On The Gospel - 1:00:00 • The LaRouche Coxmection (4 shows) @ 0:58:30 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Cluistopher Close Up (4 shows) @ 0:28:00 • Somali TV of Mimzesota (4 shows) @ 1:00:00 Programs Produced (internal) COLUMBIA HEIGHTS Apr-07 DETAILED OUTAGE REPORT Date Average Time # Subs Minutes Amps Affected Motrthl,~ Service Level ~ Core Hour Period ~l~Pl'1CG$t» Period: 4/1/2007 To 4/30/2007 ~..:,~ Minnesota Video Mort/: NCO NCH HWSL TSL ASA %ATB 2007 - 4 172,411 168,151 155,883 93% 20 0.870% Q2-2007 172,411 168,151 155,883 93% 20 0.870% Video 172,411 168,151 155,883 93% 20 0.870% Note: Telephone Service Level is an internal benchmark rather then an rCC service standard. It gauges the percent of calls that were answered in 30 seconds or less. NCO: Number of Calls Offered to the Call Center NC$: Number of Calls Handled by the Calt Center HWSL: Number of Calls FIandled Within Service Level by the Call Center TSL: IIWSL /NCH ASA: Average Speed of Answer fm• all calls %ATB: Percent of time all trunks were busy Monday, May I4, 2007 1'nge 1 of 1 '~~ COLUMBIA HEIGFITS COMMUNITY TEI;EVISION MAY 2007 PROGRAMS • Mayor's Report (5/15) - 0:33:38 • Mayor's Report (5/29) - 0:26:45 • Young Artists Mural - 0:17:05 • Comforts of Home Groundbreaking Ceremony - 0:23:43 • 2007 Prayer Breakfast -1:14:18 • 2007 All Class Reunion - 0:40:42 • Yashua Messiah - 0:58:00 • Rice Creels Watershed District Board Meeting -1:59:16 • Rice Creels Watershed District Board Meeting - 2:11:29 • Newsworthy (4 shows) @ 0:30:00 • From the Mic (4 shows) @ 1:00:00 • Healing Center hiternational (4 shows) @ 1:00:00 • Scotty J's Trailer Trash (4 shows) @ 1:00:00 • Environmental Journal Classics (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 0:30:00 • Mysteries of the Kingdom (4 shows} @ 1:00:00 • Repentance and Love (4 shows) @ 1:00:00 • The Leslie Davis Show (2 shows) @ 0:30:00 • House Call (4 shows) @ 0:30:00 • UFO's and the Paranormal (4 shows) @ 2:00:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Cluistianity (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Time of Restoration (4 shows) @ 030:00 • Light On The Gospel - 1:00:00 • The LaRouclre Coimection (4 shows) @ 0:58:30 • Atmy Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Clu~istopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 7 Programs Produced (external) 85 CHANNEL PROGRAMMING • Cablecast Programs 124 • Cablecast Hours 115 FACILITY USE • Studio Hours 24 • Editing Hours 50 • Mac G - 4 Usage Hours 44 • Portable Equipment Checkouts Z COMMENTS May brought field productions that brought a lot of positive feedback and requests for playback Perhaps most popular was playback of the 2007 Columbia Heights High School Reunion. June will bring the Jamboree Celebration, including our coverage of the parade. Later in the month we will also be taping a program with the city that will update residents on plans for a community center. t~ ~s,~~ ~~ ~~r~~~'~;~' 1`~ COLUMBIA HEIGHTS May~07 ~'~ ~~ DETAILED OUTAGE REPORT JU~J .~ ?~ ~OJ~ na+A rn~~ Cause Average Time # Subs Minutes Amps Affected 5/2/2007 Columbia Hei hts Node 44 33 331 5/11/2007 Columbia Heights System Maintenance 100 1 7 6/912007 Columbia Hei hts System Maintenance 75 1 9 5/14/2007 Columbia Hei hts S stem Maintenance 77 1 9 5/10/2007 Columbia Hei hts Blown Fuse 36 4 40 5/9/2007 Columbia Heights S stem Maintenance 37 11 108 5/30/2007 Columbia Hei hts Node 48 14 140 5/31/2007 Columbia Hei hts Node 98 33 331 5/15/2007 Columbia Hei hts Cut Cable 273 36 364 Mollthly Service Letrel ~ Core Hotlr Period ~~mC~s~ Perlorl: 5/1/2007 To 5/31/2007 ~.:~ . Minnesota video Montt NCO NCII HWSL TSL ASA %ATB 2007 - 5 177,015 172,903 159,370 92% 19 0.058% Q2 - 2007 177,015 172,903 159,370 92% 19 0.058% Video 177,015 172,903 159,370 92% 19 0.058% G.[£:v.^vl2:k%i^..C'^dVk:SN2'9-"RfCPVY6L'1CT1SGYdY:.T?eAZC#nTeC4'.l^n5. YSfi itlPA."C.!.!fYT.S 0.SUdXh:L'Yt\Y; '^GS£^C3... 4..r:.hTX'kN. d iYAV«!LT. A'"V..YtltFtU%:i..v .F'5.: e:~-.M1'.L Note: Telephone Service Level is an internal benchmark rather then an PCC service standard, It gauges the percent of calls that were answered in 30 seconds or less. NCO: Number of Calls Offered to the Call Center NCH: Number of Calls Handled by the Call Center HWSL: Number of Calls Handled Within Service Levei by the Call Center TSL: HWSL /NCH A5A: Average Speed of Answer fm• all calls ATB: Percent of time all hunks were busy Monday, Jmae Il, 2007 Pnge 1 of I li!~artlaiy Service Level ~ 24 by 7Periotl ~`Qm~as'~m Periorf.• 5/1/2007 To 5/31/2007 '~,-=~ Minnesota.,,. video-a.,..~,,..~,~,~.,~..~.,~,,.,,w._.~.a...~~.,.~.-:,~,u..~~ ,. ,.~,,,,...-.n.~..~.,...e. Motttft NCO NCH HWSL TSL ASA %ATB 2007 - 5 220,803 212,310 191,152 90% 32 0.238% Q2-2007 220,803 212,310 191,152 90% 32 0.238% Video 220,803 212,310 191,152 90% 32 0.238% fr~AY.fiBi'a?::~"f.`:t='Si9k?dlFT5f1aY'V4NLGG'F?£~^.pl?WY^5 St U.o-23TMiP.f-M1Y^^.4P..*J:T'F.T=w':iM:i `°..'kYwiY.tlSSAiA.4X!"^.ryS?t:v*F•i:^Y.AA4hC:Y.NA.iL,'~YR h...4XVh3YRT.A1.^..LRY9"gv`.S~niS Note: Telephm~e Service Level is an internal benchmark rather then an FCC service standard. It gauges the percent of calls that were answered in 30 seconds or less. NCO: Nmnber of Calls Offered to the CnH Center NCH: Number of Calls Handled by the Call Center HWSL: Number of Calls Handled Within Service Level by the Call Center TSL: HWSL/NCH ASA: Average Speed of Answer for all calls ATB: Percent of time all trunks were busy Mo~tday, Juxe 11, 2007 Page 1 oft Coming Soon - SmatfZOne- Comcasl recently announcat p bns to bunch fh a Smar7Zone mmmunbafionscenter,wliich will give wstomers free xcessto many of the most ArnovaNe and popu br communip(bns toob, via the ndr sVy's first fully integrated, Web- based communbatlons center. For the First Nme, Canpst kips pNy cu stomers will be able to ~ to one central Ioca0on to vew, send and rroeive a-mail htaj rated wlh voice mail, a II on one, easy-to-navigate Web page. They can exile dance "VbuaY Voce Mai, whch meanscustomors can listen to Urey voicemals onlbe and forwaN voice mall messages via snail to anyone. Customers pn aso save and manage Call Logsjust Ike iheycan wdih email. They can send Instant messages and Video Instant Messages thatenabb aslcmers to pnnea wAh trends and mnla;ts onlne in real6me. Theywill also be able to customize and personalize their SmartZOne mmmunicaUcnscenterswith olherfeatu2s like weather, nexs repods and video clips. Theywil also have haeased safety and searrity Nrough the htegrafion of Blzange's ema i ant}abuse system, and Cloudmark's email ant}spam and an& ptiishing foolsand Trend Micro's ant}vimssohWare, send and rroeive a-mat, chsck voipmail online, send instantmessages, and man33e anew smad address book. Comcasl's parity Bing wilhanumber ofindusiry-bad hg technologycompanesto design and create the shpt and easy-lo-use communiptbn appiption. Watch for hformafion as this applcatlons rolled out ar our area. Who's Got The Better HD Picfure7 WE DOI-ThemsuRsofanswsurveyshowedthalcustomersp2fertedComcasthigh- d~indion (HDj picture quaftyover two lead'vrg nafonal satellite N seMps. In sideby-side compadsm s,two-thads of Nre satellite castanets expresang apreference betwcen Ccmcast and DirecN and between Comcasl and D"sh Network sad Compst tleliverai abetter HD image. Mare than 85% of customers ranksd Comcasl higher than DirecTV and acnosf 70%chose Comcasl over D'sh Netwo dc. Anwng castanets of botlr satellite and cable, Comcastwas selroted as proviiing a better HD pclu le than DirecTV by 60 oFrespondents wdtlr a preference. Comcasl wasselected as providing a better HD picWre th an Dish Netwodc by 66 % of respondents ndicatng a preference. And d can oNy get beflerl Read on.... Cable Show News -Recently, Comcastb CEO Brbn Roberts gave a hantlson demon strafbn of the nexig en eml'nn of u Are-fast 'W"rJCVSand"cable modems atThe Cable Show' D7 in Las Vegas, In the d emonstra6on, Roberts tloumloarkd 32 volumes of Ne Encycbpedia Britannlra and Merrbm-Webster's dCtionary, a total of 4 ggabyles of data. Totlayscable modems would take 3 hours and 12 minutes to retrbve that, and a tlia}up modem woub reed two weeks. fie new DOCSIS 3.0 maden took 3 mhutes and 52 sroonds. This new 150-mbsp products on the horizon and expected lobe on the streets "h less than a ceuple of years:' AI this with the ca71e that's in pbce nowwthout the noed to build fiber to lYe home) Recent Additions and Enhancements -A & E HD and National Geographic HD wll be adtlad to our HD Digital packa~s in mii- JuneandNFLNetwodewillbeavailableintheDigital5podsTier. Watch for exlensNe Tour be France mvaage bsginning wNt the Prologue on JUly7and continuing to Stage 20 on JUly 29. Watch lhisercitbg race coverage on Versus. Payment Center Move- FortMSe customers who may use the P~ment Centerlocated in an otl school building of 934 Woodhil Drive in Roseville, we are moving in ea-ly July to a new Wilding at2800 Rce Street n Litte Canada, This noN tocafionwill provkle b~lerpadchg avdsmore easilyaccessibb from majorfreeways, Information aboulaceramonblrbbon cutling will be provided in the June n evsle[ta. Newsmakers -Comcasl localy produces a 5-minute saJmen t on CNN Headline News. Th's prog2 m is shown several times a day a either 25 minutes after the Inur or 5 minutes before the hour. Moderated by bpi talent Colleen Npoles, the program huh lghts boat events, non-profit groupsantl issues oflocal hteresL This month's guests are: Heather Sptcuzza and John Holland -Ordway International Chidren's FestNal; Dinah Swain Schusthr-SL Paul JuniorLpgue; Debbie Woodward-NO Measl Minn~polis Chamberof Commerce Paraie; Kay Christianson and John Hallberg- Children's Cancer Research Funtl; Mayor RT. Rybak and Fay Pdce-Mhneapois MOS4C; Emily Wilson -MS SocietylMS 150; aM Doug Rozendaal -The Red Trail Project (fuskegee Aimen). Feel free to coMad us at anNime d you ha~a questions about any of as services. Kalhi Donnely-Cohen-952-607-4204 kalhi donnelycahen@cade mmcesl.can orEmmett V. Coleman -95 26 07-42 25 emm ell_cdem an®cab b.com casl.com Leaders and Achievers - On May 22, Comcasl vdll reccynize 31 area high school seniors wtth scholarshps. Students are romnaW for these scholarships by their high school principals. ThisawaM is based not myon sdrolastic achevementbuton the students pntributbn to theircommunAy throughvolunteer padcipation. The students wfiil be avardW the scholarshipsand recogtizetl ata reception in flier honorin the Pres'rJent's ROOmat Coftma7 Memorial Union on the University of Minnesota Campus. The stutlerfa represent our pmmunilies of Blaine, Chanhassen, Cirde Pines, Coon Rapd s, Cottage Grove, Eagan, Edan Pa tie, Golden Valley, Hastings, Hudson, Inver Grove Helghfs, Mahtom WI, Maplewood, Wocdtwry, ShoreNew, Minneapolb, Minnetonka, New Ulm, St Paul North SL Paul, RichfieYJ, Roseville, South St Paul, Stillwater, Prescott, and RNer Falls. Congraubtbns tothese eMraordinary and toenls sNdentsl ~omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION JUNI; 2007 PROGRAMS • Mayor's Report (6/12) - 0:29:30 • Mayor's Report (6/26) - 0:30:00 • Jamboree Celebration Preview - 0:35:13 • 2007 Columbia Heights Jamboree Parade -1:33:52 • Redevelopment Update: The Community Center - 0:30:00 • St. Anthmry Show Tunes -1:27:30 • Columbia Heights Garage Band Jam - 2:00:00 • Yashua Messiah - 0:58:00 • Rice Creek Watershed District Board Meeting - 1:10:08 • Rice Creek Watershed District Board Meeting- 1:53:09 • The Met Council at 40 - 0:27:50 • Norm Coleman's Minnesota Update - 0:21:00 • Newsworthy (4 shows) @ 0:30:00 • Frorn the Mic (4 shows) @ 1:00:00 • Healing Center International (4 shows) @ 1:00:00 • Scotty J's Trailer Trash (4 shows) @ 1:00:00 • 1/nvironrnental Journal Classics (4 shows) @ 0;30:00 • Music da camera {4 shows) @ 0:30:00 • Mysteries of the Kingdom (4 shows) @ 1:00:00 • Repentance and Love (4 shows) @ 1:00:00 • The Leslie Davis Show (2 shows) @ 0;30:00 • House Call (4 shows) @ 0:30:00 • UFO's and the Paranormal (4 shows) @ 2:00:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Cluistianity (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Time of Restoration (4 shows) @ 0:30:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection (4 shows) @ 0:5830 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Ciuistopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 8 Programs Produced (external) 87 CHANNEL PROGRAMMING • Cablecast Programs 119 • Cablecast Hours 103 FACILITY USE • Studio Hours 22 • Editing Hours 40 • Mac G - 4 Usage I3ours 20 • Portable Equipment Checkouts 3 COMMENTS June in Columbia ITeights means "Jamboree Celebration" and the facility not only covered the community parade June 22 but produced a show that previewed activities associated with the Jamboree. Points martClic kSafe -June is National Inlemet Safety Month, and both Comcast and the National Cable & Telecommunications Association (NCTA) have unveiled new matedats on this impoda nt topic. Comcast has added new online safety information for our Comcast High-Speed Inlemet customers at Comcast. net, in ost notably a special page with roles for Instant Messaging, access to topical videos via The Fan, access to downloading McAfee parental control software, and links to other key online safetyeducation, tps, and resources. The must-see m""•.v pnintamartr.lickcafe om is a dynamic, interactive destination presented by the NCTA that should be a required stop for parents interested in ensudng that their children enjoy a safe and responsible Inlemet experience. Local Education Innovator is National Winner- University of Minnesota Assistant Professor Scoff McLeod, the nation's leading acadomic expert on K-12 school technology leadership issues, is one of ten recipients of the 2007 Cable's Leaders in Learning Award. The Cable Industry's highest honor for those who are transforming teaming in schools and communi(ies was presented to McLeod at a June 6 ceremony held a! the Library of Congress in Washington, DC. The program he heads helps school administrators take the lead in preparing students for a'technology-suffused, globally- interconnected future." C ustomer Agree me nt Update d - We have sent out an update of our arbitration policy under this agreement that clarifies how arbitration may proceetl should the customer or Comcast elect fo arbitrate an unresolved mattes Customers may opt out of the arbitration provision. Comcast Sponsors Area Fun-We are pleased to suppod community celebrations, Testlvalsand just plain summer fun across our service area. Examples include Toler Daze in Brooklyn Center, Shakopee 150°i Anniversary Celebration, Edina 4r" of July Parade, Hopkins Ras pbemy Festival, Basilica Block Pady in Minneapolis, Celebrate Norttreast Parade, Rondo Days in St. Paul and more. Look for our updates all summer long. Take in a free outdoor movie at Comcast Movies in the Park at dozens of parks throughout St. Paul. For more info go to wwwcf a rR Ir_~ov and click on Parks and Recreation. S u pport for MA WA Event - Comcas t provided major sponsorship for the Minnesota Afdcan Women's Association annual fundraising dinner and 'Taste of Africa", held June 14 at Higher Ground Acatlemy, St. Paul. Our employees and the public sampled a variety of Afdcan food while enjoying African music, fashions, dance, and ads and crafts. MAWA's mission is to promote the health and wellbeing of African refugee and immigrant women and theirfamilies in the Twin Cities. Comcast S pons ors Tournaments, Run -Over 120 had great fun for a great cause at the Givens Foundation Golf Classic, held June 3 at Rush Creek Golf Course, Maple Grove. Taking first place was the Minneapolis Urban League team. Tho event helps fund the development and preservation of the Givens Collection of AfricanAmedcan Literature at the University of Minnesota. Comcast is also a major sponsor of the Amedcan Cancer Society Charitable Golf Classic, held June 18 at the New Ulm Country Club to help fight cancer in Brown County. New Ulm Operations Manager Larry Hildebrandt has served as chair of the event forthe past two years. And Comcast supported the June 23, "Time to Fly" run at Hardel Island, St. Paul, with proceeds benefiting the Children's Cancer Research Funtl. Check Out Our Dinosaurs - We have two "COmcastasaumses" among 100 dinosaur stables across the Twin Cities celebrating the Scence Museum of Minnesota's 100" Anniversary. Look for our colorful cable-lhemed dinos at North Beach on Lake Calhoun, Minneapolis, and on Kellogg Boulevard in St. Paul in front of the Science Museum. Comcast Newsmakers -Appearing with host Colleen Needles in June are Dennis Schuls fa d, University of Minnesota Alumni Association; Caty Jirik, United Way 211; Gregg Wong, SL Paul Urban Tennis Program; Ka Houa Yang, Hmong Minnesota Freetlom F~stival; Matt Reina rfz, Comcast Movies in the Park; Amy Ryan, Hennepin County Libraries; Bill Nevin, Shakopee 150 Anniversary. Newsmakers is seen just before the top and bottom of the hour on CNN Headline News. Feel free to contact us at anytime. We look forwartl to staying in touch. Thank youl Kathi Donnelly-Cohen -952-607-0204; Emmett Coleman- 952.60714225 Mozztlzly Service Level ~ 24 by 7 Period ~ Period; 4/1/2007 To 6/30!2007 `a.:~~~ ~~s ` .. Minnesota Video Month NCO NCH HWSL T5L ASA %ATB 2007 - 4 209,570 203,258 184,809 91 % 26 3.663% 2007 - 5 220,803 212,310 191,152 90% 32 0.238% 2007 - 6 212,001 203,414 178,816 88% 33 5.654% Q2-2007 642,374 618,982 554,777 90% 30 1.798% Video 982 554,777 90% 30 1.798% ,~<>,~\\~~ ~;; ~.~ 4. '~ `~`C> ~~~~~r~ ~,fU~'~ VV J~`y ~ ~~ ~d ~f~~ a Y1Ah"n0~'$ 'Cn 9.. 1°..F1%"3"i ~ • ~ .w4'm. 2x.X T.. .xx.F.} -~..4.. v~.se',. +im,. ~:?..ia.~.Sn .... . _ `v ,.a.... 3.. F e v .S x :SM1•~ vv..YM Note: Telephone Service Level is an internal benclunark rather then an FCC service standard. It gauges tlce percent of calls that were answered in 30 seconds or less. NCO: Number of Calls Offered to the Call Center NCH: Number of Calls Handled by the Call Center HWSL: Number of Calls Handled Within Service Level by the Call Center TSL; HWSL /NCH ASA: Average Speed of Answer for all calls %ATB: Percent of time all trunks were busy Friday, Jtrly 06, 2007 Pnge 1 of / Monthly Service Level ~ Core Hour Period Perfod: 4/1/2007 To 6/30/2007 ~omcast. Minnesota Video *" Montle NCO NCH HWSL TSL ASA %ATB 2007 - 4 172,411 168,151 155,883 93% 20 0.870% 2007 - 5 177,015 172,903 159,370 92% 19 0.058% 2007 - 6 171,655 166,906 150,751 90% 22 0.082% Q2-2007 521,081 507,960 466,004 92% 20 0.264% Video 521,081 507,960 466,004 92% 20 0.264% V -.£~WN .. .~ v. ]:_4 ,.....f^ti..T. .m. i. ..........5 y. 2d.... ..U . a... :.-. ~: . a "Y~ ^,r L+b..Y m...,.. S!.. ' ..YG ... « nY.TA Note: Telephone Service Leve] is au internal benchmark rather then an P'CC service standard. It gauges the percent of calls that were answered in 30 seconds m• less. NCO: Number of Calls Offered to the Call Center NCH: Number of Calls Handled by the Call Center HWSL: Number of Calls Handled Within Service Level by the Call Center TSL: HWSL /NCH ASA: Average Speed of Answer for all calls ATB: Percent of time all G•unks were busy Frldny, /nIV 06, 2007 Page I of I COLUMBIA HEIGHTS DETAILED OUTAGE REPORT Jun-07 Average Time # Subs Date Cit Cause Minutes Am s Affected 6/19/2007 Columbia Heiqhts Maintenance 121 1 8 ~omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION JULY 2007 PROGRAMS • Mayor's Report (1/10) - 0:29:30 • Mayor's Report (7/24) - 0:29:15 • Child Safety Seats (in Somali & Spanish) - 0:38:05 • Calling 9*1*1 in an Emergency (in Somali & Spanish) - 0:36:36 • Yashua Messiah - 0:58:00 • Rice Creek Watershed District Board Meeting - 1;29:00 • Rice Creek Watershed District Board Meeting - 2:24:45 • Don King Blue Band - 0:59:30 • Norm Coleman's Minnesota Update - 0:21:00 • Newsworthy (4 shows) @ 0:30:00 • From the Mic (4 shows) @ 1:00:00 • FIealing Center International (4 shows) @ 1:00:00 • Scotty J's Trailer Trash (4 shows} @ 1:00:00 • Environmental Journal Classics (4 shows) @ 0:30;00 • Music da camera (4 shows) @ 0:30:00 • Mysteries of the Kingdom (4 shows) @ 1;00:00 • Repentance and Love (4 shows) @ 1:00:00 • The Leslie Davis Show (2 shows) @ 0:30:00 • House Call (4 shows) @ 0:30:00 • UFO's and the Paranormal (4 shows) @ 2:00:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Christianity (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Powar• (4 shows) @ 1:00:00 • Time of Restoration (4 shows) @ 0:30:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection (4 shows) @ 0:58:30 • Army Newswathh (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Christopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 5 Programs Produced (external) 88 CHANNEL PROGRAMMING Cablecast Programs 107 Cablecast Hours 98 FACILITY USE • Studio Hours 20 • Editing Hours 36 • Mac G - 4 Usage Hours 40 • Portable Equipment Checkouts 2 COMMENTS In August staff will cover National Night Out as well as the City's Safety Camp. Arrangements have also been made to conduct a two week Cable Camp for some excited young volunteers. They will be assisting staff with shoots and producing their own cooking show. .w Monthly Seruice Level ~ Core Hour Period ~OmCast Perlad: 7/112007 To 7/31/2007 . Minnesota video Month NCO NCH HW5L T5L ASA %ATB 2007 - 7 177,470 171,037 148,995 87% 35 0.095% Q3-2007 177,470 171,037 148,995 87% 35 0.095% Video 177,470 171,037 148,995 87% 35 0.095% ~,~,~ ~~ ~ ~: ~~ ~ ~ 9 ~~~~~ ~~ ._. s~ ~:_ ~ _•. ~.~ ~ . .. _ ~ ,, --.r ~~ ~. _ ~~, Note: Telephone Service Level is an internal benciunark rather then an rCC service standard. It gauges the percent of calls that were answered in 30 seconds or less. NCO: Number of Calls Offered to the Call Center NCH: Number of Calls Handled by the Call Center HWSL: Number of Calls Handled Within Service Level by the Call Center TSL: HWSL /NCH ASA: Average Speed of Answer for all calls %ATB: Percent of time all truntcs were busy Wednesday, August 08, 2007 Pnge I of I 2007 - 7 217,784 206,439 174,755 85% 51 1.758% Q3-2007 217,784 206,439 174,755 85% 51 1.758% Video 217,784 206,439 174,755 85% 51 1.758% N. r.lP'f¢ . n s.Nt .... "',k a. .,rv... .-..: x ..:,..er .x, t. ..,.p .... ui ..-~.. .., ~_ l Note: Telephone Service Level is an Internal benclunark rather then an PCC service standard. It gauges the percent of calls that were answered in 30 seconds or less. NCO: Number of Calls Offered to the Call Center NCH: Nwnber of Caits Handled by the Call Center HWSL: Number of Calls Handled Within Service Level by the CaII Center TSL: HWSL /NCH ASA; Average Speed of Answer for all calls ATB: Percent of time al! trw~ks were busy fl'erbresrtny, flugus~ OB, 2007 Pnge 1 of I COLUMBIA HEIGHTS DETAILED OUTAGE REPORT n..a., (`ih. Canna Time # Minutes Amps Jul-07 Average Subs Affected vaw 7/4/2007 Columbia Hei hts -- Active 64 node 169 7/11/2007 Columbia Hei hts Active 98 2 20 7/27/2007 Columbia Hei hts Dama a 45 5 55 Separable Security Compliance -The FCC has ordered that after July 1, any new digital set-top box installed in customers' homes must meet its Separable Security mandate, The intent is to allow independent manufacturers to sell set-top boxes that receive authorization through a CableCARD, an addressable card provided by the cable operator that is inserted into the box. We have supported set-top boxes, televisions and other devices that use the CableCARD for several years and will continue to do so. Comcast and other cable companies had sought a waiver allowing for the continued deployment of low-cost set-top boxes with integrated security for which there is no retail market. The consumer electronics market makes some high-end, expensive set-tops available. Complying with the FCC order, effective July 1, our new boxes come with security on apre-inserted CableCARD. Set-top boxes installed in the customer home prior to July 1 can still be used and do noY need to be replaced. Because boxes with CableCARDs are more expensive for us to purchase (and provide no additional benefits to the customers using them), the Separable Security mandate amounts to an "FCC tax' on millions of consumers with no additional benefits. We are evaluating how we can manage that cost impact for our customers. New Look for Website -The Comcast.com homepage has a new look, enhanced navigation and more user- friendlytools such as "What's on Cable Now" that features ON DEMAND, High-Definition and Pay Per View highlights. Customers enter their zip code to find out what's on in their area. "Top 5 Questions Customers Ask" provides visitors with our most-viewed FAQs. Comcast Sponsors Summer Fun -Last month we reported our support of community events and celebrations across our service area. July highlights include our sponsorship of the Minneapolis Aquatennial Community Dinner, Pearl Park "Picnic in the Park", Rondo Days Festival, West Broadway Alive Community Meeting and BBQ, and the New Ulm Bavarian Blast. Our employees appeared in the Bavarian Blast parade and announced and covered the parade live. We will look for you at: North Commons Park for the Minneapolis Urban League Family Day and Parade on Aug. 4, and the Festival For Fathers and Families on Aug. 11; Harriet Island for Irish Fair of Minnesota, Aug. 10-12; Burnsville Art and All That Jazz Festival on Aug. 18; St. Paul !n-line Marathon on Aug. 19. Call Genter Supports Neighborhood House -The St. Paul Call Center staff recently held a BBQ fundraiser for Neighborhood House, a Comcast Cares partner. The team raised nearly $1,000 to help stock the community food shelf. Neighborhood House, located in the Paul and Sheila Wellstone Center for Community Building, contributes to the vitality of the West Side through ifs many programs serving families and youth. Comcast Commits $55 Million to Partnership -Comcast and the Partnership for aDrug-Free America announced a new three-year commitment to create resources for parents to help their children live healthy, drug- free lives. The joint initiative will leverage a mix of Comcast's assets, including cross-channel advertising, our ON DEMAND service and leading broadband Internet portal, Comcast.net, to build much needed tools and support- services for parents. Comcast and the Partnership will launch a series of parent-focused initiatives that will employ a number of innovative new programs promoting drug and alcohol abuse awareness and education. Payment Center Relocated - We have outgrown our Roseville payment center location and are pleased to announce the opening of a new payment center in Little Canada at the intersection of Rice Street and Little Canada Road. Aribbon-cutting and open house will be held July 25 at 5 pm. As with all of our payment centers, customers may pay bills, pick up and drop off equipment including self-install kits for Comcast High-Speed Internet and Digital Cable. Customers can also try our products including the very best digital viewing: Comcast High-Definition N. New Programming -National Geographic HD, HGTV HD, and A&E HD have been added. Comcast customers now have a choice of 22 high-definition channels. [West only: NFL Network has been added to our Sports ~..+o.+~in~„on+ aarkaae.l Soorts tier subscribers may also enjoy NFL Network ON DEMAND: NFL at the touch of a button. [FYf - We did a "coming in June" announcement for NG HD, A&E HD and NFL in May edition.] Comcast Newsmakers -Appearing with host Colleen Needles in July are Maude Lovelle, Uptown Art Fair; Mike Cofrin, St. Paul Inline Marathon; Paul Himler, Concordia University "Save Our History" Project; Hennepin County Commissioner Gail Dorfman and Minneapolis City Council Member Elizabeth Glidden, Youth are Here Opportunity Bus; John Outlaw and Chuck Aycock, Festival For Fathers and Families; and DonEsther Miller, Rondo Days Festival. Newsmakers is seen throughout the day just before the top and bottom of the hour on CNN Headline News. Feel free to contact us at anytime. We look forward to staying in touch. Thank you! Kathi Donnelly-Cohen - 952-607-4204; Emmett Coleman - 952-607-4225 ~omcast. COLUMBIA HEIGHTS COMMUNITY TELEVISION AUGUST 2007 PROGRAMS • Mayo-•'s Report (8/14) - 0:27:47 • Mayor's Report (8/28) - 0:28:52 • National Night Out 2007 - 0:21:28 • Fall Recreation Update - 0:11:45 • Safety Camp 2007 - 0:19:21 • Gourmet Kitchen - 0:26:47 • Moving Upstream - 1:10:55 • Rice Creek Watershed Dish•ict Board Meeting -1:11:56 • Rice Creek Watershed District Board Meeting - 0:51:04 • The American Veteran (4 shows) @ 0:30:00 • Don King Blues Band (2 shows) @ 1:00:00 • Michelle Baclnnann's Minnesota Update - 0:29:00 • Newsworthy (4 shows) @ 0:30:00 • From the Mie (4 shows) @ 1:00:00 • Healing Center International (4 shows) @ 1:00:00 • Scotty J's Trailer Trash (4 shows) @ 1:00:00 • l;nvironmental Journal Classics (4 shows) @ 0:30:00 • Music da camera (4 shows) @ 0:30:00 • Mysteries of the Kingdom (4 shows) @ 1:00:00 • Repentance and Love (4 shows) @ 1:00:00 • The Leslie Davis Show (2 shows) @ 0:30:00 • House Call (4 shows) @ 0:30:00 • UFO's and the Paranormal (4 shows) @ 2:00:00 • Friendship Set To Music (4 shows) @ 1:00:00 • Reality Christianity (4 shows) @ 0:30:00 • Vet's Visit on TV (2 shows) @ 0:29:30 • Love Power (4 shows) @ 1:00:00 • Time of Restoration (4 shows) @ 0:30:00 • Light On The Gospel - 1:00:00 • The LaRouche Connection (4 shows) @ 0:58:30 • Army Newswatch (2 shows) @ 0:28:30 • The Prophetic Word (4 shows) @ 0:28:30 • That Which Is (4 shows) @ 0:59:00 • Christopher Close Up (4 shows) @ 0:28:00 • Somali TV of Minnesota (4 shows) @ 1:00:00 Programs Produced (internal) 7 Programs Produced (external) 93 CHANNEL PROGRAMMING Cablecast Programs 101 Cablecast Hours 88 FACILITY USE • Studio Hours 28 • Editing Hours 48 • Mac G - 4 Usage Hours 32 • Portable Equipment Checkouts 5 COMMENTS August was a busy month. Highlights included coverage of the City's Safety Camp, National Night Out and a cooking show hosted by an aspiring young chef who made lasagna. September will bring more community related programming including a discussion of the school district's Family Center and its various activities and another Community Development Update. Looking forward a bit, staff is in pre-production for the star•C of a series featuring the Sister City's organization. The month of August began like no other. Minnesotans responded bravely and without hesitation. Like so many, we offered to do anything to help. One of our employees pulled survivors from the water.Our August news follows. Comcasta F Irst on theScene - Rid< Kraft, CommTech 3 from our Southwest Tech Ops Center, had just exited 35W at University Ave when the bridge collapsed. He dialed 911 and headed to the river, making his way between train cars on the north side and down the steep riverbank. He wasconfronted by a chaotic, unreal scene. Some of the bridge still stood; cars were scattered about on the fallen deck. Being an excellent swimmer, he headedto the water. After guiding several dazed survivors at waler'sedge to higher ground, he heard calls for hdp from a red Ford Focuslhat was nearly submerged. The injured driver could not get out of his sealbelt. Rid<waded out and was joined by other volunteers. Calling upon his First Aid training, Rid< helped keep the driver ce nsdous by asking him questions. He learned hewas helping Garrettfrom New Ulm. Rid<stayed with Garrettand kept his head above wateruntil paramedics arrived. He went onto rescue three others. As emergency workerslookover, Rid< returned to his truck and continued his trip home. His last ad was to call the New Ulm Police that evening to let them know, should anyone worrier, that Garretthad been rescued. BringingCommu nicatims to the River- Our Construction, Engineering, Finance and Fulf Ilment teams worked tirelessly on Augusl7 to provide Comcast High-Speed Intemet and video services to the Henneph County Sheriffs Command Center, the FBI, and U.S. Navy. In addtion, both services have been made available to the Minneapolis Police Mobile Command Unit. In less than a day, Comcasl employees and contrail construction crews desgned and extended ou' plant from the upper bluffs to the river. These services will provide local, state and federal authorities with lods to help carry out the long investigation and recovery. Employees DonateSchool Supplies -Aspartof ourComcest Caresprogram,weane partnering with Neighborhood House in St. Paul and Forest Hills Elemenfaryin Eden Prairie to provide supplies to students heading bade to school. SummerCelebmtionsand Fundrais'rs Continue- We have told you about our support of events like Minneapdis MOSAIC, Shakopee 150"Anniversary Celebration, TaterDays in BrooWyn Center, New Ulm Bavarian Blast, and St. Paul Rondo Days. Look for us at golf fundrtisers for area Chambersof Commerce, inducting New PragueChamber on Aug. 20, HispanicChamberon Sept. 6, Richfeld Chamber m Sept. 11, and Edina Chamber on Sept. 14. Services forBusinessClwners - Weare pleasFrJ to announce services geared forsmall to mid-sized businesses. Called "Comcast Business Class', components indude Business Class Internet, Business Class TV, and Business Class Digital Voice. By becoming the one place area businesses can turn to for high-speed Internet, video, and phone, Comcast is providing a real alternative in the marl~tplace. Comcest Business Class offerslhe fastest available broad~and backed by 24P business-dass support, professional web hosting, business-dass email, web access to voicemail, and more. Scaled to each diem and affordabb, more then 250,000 business customerssubsaibe to Comcasl Business Class nationwide. Visit www.mmcast.com/busness for more information. Employees Step Up toStonns- Wth over 100,000 metro area residenlslosing powe' due to a series of severe storms Aug. 11-13, our Tech Ops, Construction and Maintenance tear's worked around the dodo repairing storm damage and manninggeneratorstomakesurethaleverythingwasworkingwhenlhepowercamebadcon. Comcastersdowhateverit takes to keeplheircustomersconneiled. New Progranming- N FL Network HD is our latest channel addition. It's the exdtement of the N FL in high-def ninon for all HD customersthat also receive the Sports EntertainmentPad<age. ComcastNewsmakers-Appearingwilh host Colleen Needlesin August are Burnsville City Coundl Member Dan Gustafson; MarySteiner Whelan, GiveUs Wngs; Penny Harris Reynen, Athletes Committed to Educating Students; State SenatorTarryl Claris Chris Burns, American Red Cross, JackieSticha ComoZoo and Cmservatory Sodety; and Chaska Mayor Gary Van Eyll and Chaska City Administrator Dave Pokomey. Newsmakers is seen throughout the day just before the top and bottom of the hour on CNN Headline News. Feel freeto contactus at anytime. We lookforward to staying in touch Thankyoul KathiDonndly-Cohen-952607-0204 Emmett Coleman-952-607-4225