HomeMy WebLinkAboutContract 1757Customer Name:
CITY OF COLUMBIA HEIGHTS
WILLIAM ELRITE
590 40TH AVE NE
COLUMBIA HEIGHT,~MN 55421
Contract: 0000031358
Start Date: 2/2/2004
End Date: 2/1/2005
Customer Number: 318788
Purchase Order:
Item Number Description Serial Number Start Date Price
Starting Meter Meter Base Overage Copies Overage Per Copy End Date
9109-600-002-NA MITEL SX-200 ELX CABINET AAAMF5880 2/2/2004 $5,928.00
2/1/2005
CONTRACT #31358; EFFECTIVE 2/2/04 TO 2/1/05
*THIS IS A SILVER PACKAGE AGREEMENT**
$5,928.00
**THIS IS NOT AN INVOICE**
EQUIPMENT MAINTENANCE AGREEMENT
TERMS AND CONDITIONS
Marco Business Products, Inc. agrees to provide maintenance service as required at the installation address specified. All
charges are those currently in effect and are Subject to change 6nly at the time of annUal reriewaL If rifle charges are increased
the customer rnay~ as of the effective date of such increase, terminate this Ag reement by Wr tten notice to Marco. Othe'rWise the
new charges sha I become effective upon the date specified in the renewal~notice? This Agreement is limited to equipment
regularly operated during a single eight-hour shift per day and ail Marco service calls hereunder are restricted to Marco normal
working hours (Monday through Friday, 8 a.m. to 5 p.m.).
WHAT IS COVERED WITH THIS AGREEMENT
1. All service calls will be responded to by factory authorized technicians within eight workin9 hours or less from the time
a call is placed_
2. All parts worn or broken through normal use (subject to maintenance agreement plan chosen and parts availability on
older equipment)_
3. All labor charges.
4. All mileage charges.
5. Loaner machines are provided (if available) in the event a machine cannot be repaired on site.
6. Should any of the equipment listed by traded in for a new model from Marco during the lite of this Agreement, the
unused balance will be prorated toward maintenance of the new machine.
WHAT IS NOT COVERED WITH THIS AGREEMENT
1. Toner, developer and staples are not covered for analog copiers or digital'imagers unless otherwise specified inthe '
Annual Supply Agreement. Toner, developer and drUms are not covered for faxes or printers unless otherwise
specified.
Pads or labor for repairs made necessary by accident, negligence, theft, vandalism, lightning, loss of power or current
fluctuation, fire, water or other casualty, or to repairs made necessary by service performed by personnel other than
those of Marco.
Service performed at the specific request of the customer, and which commences outside normal working hours or
extends more than one hour past the close of the normal work day will be charged at published rates for service time
and expense, but without charge for parts covered by this Agreement. Normal work day is defined as Monday through
Friday, 8:00 a.m. to 5:00 p.m.
When in Marco's opinion, a shop reconditioning is necessary because normal repair and parts replacement cannot
keep a machine in satisfactory condition, Marco may submit a cost esfima[e of needed repairs, which may be in
addition to the Maintenance Agreement. If the customer does not authorize such repairs, Marco may refuse to renew
this Agreement.
5. imager network support on connected units is not included under this Equipment Maintenance Agreement. All
technical time will be billed at our prevailing hourly copier service rate.
6. Marco is not liable for any damages that may occur to software or customer data.
ADDITIONAL TERMS AND CONDITIONS
For service as specified on the equipment listed, the undersigned agrees to pay in advance the total amount due as specified to
Marco, in accordance with the terms specified_ Marco reserves the right to delay service if your regular account is delinquent.
This agreement is subject to acceptance by Marco. It takes effect on the beginning date and continues in effect for this specified
period and will remain in force thereafter, with automatic renewal at the prevailing rates, until canceled in writing by either party.
If canceled, eighty percent (80%) of the unexpired portion of the contract, whether by meter or by date, will be credited ~o the
customer.
Revised 09/11/02 Responsibility: Kris Hedlund Page 2 of 2
O:\F ORM S\Equip,M~in~.greemenLdoc
320.259.3000 or 800.892.8548
marconet.com
I'rnvoice
SERV273352 j
Document Date 2/2/2004
Page Number I of 1
PO Number Customer Number Salesperson 'rD Contract Number Coverage Period Payment Terms
NOT PROVZbED 318788 307 0000031358 2/2/04 to 2/1/05 NET 30 bAY5
Contract Code Contract bescript:ior Equipment Covered (Model, Serial ~) Coverage Price
CONTPHO PHONE CONTRACT 9109-600-002-NA, AAAMF5880 $5,928.00
~,~]~.~.~.~.,,~ m~.~,~,~,r.~, ~n~m $5,928.00
Contract must be c~ncelled in writing wi?bin 30 days of the document date or $0.00
.avmen? in full is ex.acted.
,o.oo
CONTRACT ~31358; EFFEC~VE 2/2/04 TO 2/1/05
*TH~5 [5 A 5[LVER PACKAGE A~REEMEN~*~uuu~.~
Thank~ou for ~our business. ~ $5,928.00
Ple~e p~ f~om this invoice. No s?~e~nt will be s~?. Overdue ~coun~ will be ch~g~ a service c~ge of 1.5% ~r month. All
credits, including ove~m~, not used wi~in six months will become Marco pm~r~.
Please Remit Payment To:
Marco . NW 7128 . PO Box 1450 . Minneapolis, MN 55485-71:>8
W'e accept' Visa, A4o$1~ercard and American Express.
This invoice was pc/nted w/th a ,~hacp or AtP coloc cop/ec/printec / corn 14acco.
3000 division street
p.o. box 250
st. cloud, mn 56302-0250
telephone:
320.259.3000
1.800.892.8548
fax:
320.259.3087
1.800.847.3087
website:
www.marconet.com
To Whom :It May Concern:
Enclosed you will find your updated service agreement information.
[f you should have any inquiries while reviewing this information, please call me at
320-25c)-3040 or :1-800-847-3040.
We value you as a customer and want you to be totally satisfied with our products
and services. We thank you for your continued service.
Respectfully,
Marco
Kris Hedlund
Maintenance Agreement Coordinator
Steve Warren
Copier/Fax/Printer
Service Manager